1/5
TrustpilotAppalling Customer Service
First off, this should be no stars.
Trusted Agent profile · Croydon
Cubitt & West Shirley reviews in Croydon
★★★★★
2,070 reviews across 2 platforms
137-139 Wickham Road, Croydon, CR0 8TE, CR0 8TE
Part of Cubitt and West, see every office.
Cubitt & West's office in Croydon, at 137-139 Wickham Road, is rated 4.7 out of 5 across 2,070 reviews on two platforms, including 209 Google reviews rated 4.7.
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Reviews
Every review we hold for the Croydon office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleHaving to relocate for work is stressful enough as it is, but Kunal and Robert from Cubitt & West were extremely helpful in marketing and finding suitable tenants for my property. They took all the hassle away and everything was signed, sealed and delivered within a matter of weeks. Excellent service!
Agent replied · 10 November 2024
Hello, Thank you for leaving us your feedback! Best wishes, Cubitt & West
1/5
TrustpilotTerrible ordeal went to put my flat…
Terrible ordeal went to put my flat with these jokers said they had sent e mail no, said they had sent sellers pack did not arrive so liars from the start decided to abandon any ideas of going with this shower!!!!!Completely unprofessional in my opinion would not bother but if your property is over 1 million they will be all over you.Do not be fooled!!!!
5/5
TrustpilotThankyou to Yasmin in the petersfield…
Thankyou to Yasmin in the petersfield branch, she has shown me around a couple of properties now and has always been very friendly and helpful.
Agent replied · 25 October 2024
Good afternoon,Thank-you for your kind words about the Petersfield office of Cubitt & West and in particular Yasmin. I will be sure to pass your comments along to the team.Kind regards,Cubitt & West
5/5
TrustpilotLovely Julie
Lovely Julie, very welcoming and helpful xxx
Agent replied · 25 October 2024
Hello David and Sue,Thank you for your kind review - we will pass this on to the team!All the best, Cubitt & West Arundel Estate Agents
5/5
TrustpilotDan has been really helpful with…
Dan has been really helpful with everything and nothing was ever to much bother. Definitely went the extra mile for us!
5/5
Trustpilotwe have had the best experience with…
we have had the best experience with this agent compared to any of the agents we have used before
Agent replied · 25 October 2024
Thank you for leaving a review! It's great to hear how positive your experience with our agents has been.Best wishes,Cubitt & West.
5/5
TrustpilotSuper service so far
I’ve been dealing with Ellie in the Horley branch and Ray from Mortgage Matters (C & W’s recommended mortgage advisor) both have been brilliant so far and really helpful with any queries I’ve had around the home buying process... would thoroughly recommend
Agent replied · 29 December 2024
Dear MichaelThank you for taking the time to leave a review of our Horley branch. I am delighted to read how helpful Ellie and Ray have been in helping you find a home. I know that they will both appreciate your recommendation. Kind regardsBecky JenningsOperations DirectorCubitt & West
5/5
TrustpilotRented a property with Marcus…
Rented a property with the help of Marcus.F.Was a pleasure to deal with him. He was friendly, down to earth and nothing was a problem.He made our problem of finding a property a great one.Thank you.
Agent replied · 25 October 2024
Good afternoon,Thank-you for your kind words about the Portsmouth Lettings team and in particular Marcus. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
5/5
TrustpilotDefinitely recommend
The most friendliest, professional and helpful staff. Such lovely people to have help guide you and always so willing to answer any questions. Made me feel so comfortable taking the steps as a first time renter and I couldn't be more appreciative.
Agent replied · 29 December 2024
Hello, Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
TrustpilotFabulous after sales service
Its been a long journey but we are finally on the move. Think we would have given up if it had not been for the help and care given by Julie in after sales. What a gem kept me sane. Thank you
Agent replied · 29 December 2024
Good afternoon Sharon,Thank-you for your kind words about our Senior Sales Progressor - Julie; I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
5/5
TrustpilotFreya
Freya, at Cubbit & West was fab. She had the answer to any question we had and was clear at every step of the process to rent our beautiful flat.It made the experience stress free and exciting! Thank you Em
Agent replied · 25 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
GoogleGreat experience! Micah remained very approachable and professional throughout the process. I would be more than happy to recommend him to my friends and family. Thank you once again!
Agent replied · 10 November 2024
Dear Vaibhav Thank you for your positive comments about Micah at our Shirley Lettings. We will be sure to pass on your comments to him. Best wishes Becky Jennings Operations Director
5/5
TrustpilotAngel Harmer was a great help
Angel Harmer dealt with our first Buy To Let purchase. She was friendly, helpful and knowledgeable throughout the viewing and offer process and kept us updated on a daily basis which was really reassuring. 5 Star Service.
Agent replied · 25 October 2024
Hi David,Thank-you for your kind words about the Southsea office and in particular Angel. I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
5/5
TrustpilotGood experience
I thank Lauren Raycraft for her help and patience, for trying different alternatives and for not letting me down.
5/5
TrustpilotExpirienced staff and great service…
Expirienced staff and great service helped my boyfriend to go through the completion date on timeThank you all for your hard work
Agent replied · 25 October 2024
Hi Tanja,Thank you leaving a review! It's great to hear how positive your experience with our team has been.Best wishes,Cubitt & West.
5/5
TrustpilotExcellent service from the Cranleigh branch
Kerry-Ann, Ross and Pam at the Cranleigh branch did sterling work selling our home. Thanks
Agent replied · 29 December 2024
Dear MLLThank you for taking the time to leave a great review about the Cubitt & West team at Cranleigh. We hope you have settled in to you new place and will pass on your comments to the team. Best wishesBecky JenningsSenior Operations Director, Cubitt & West
5/5
TrustpilotExcellent service and communication for…
Excellent service and communication for our sale and purchase from Heidi and Charlotte. They were always quick to reply and answer any queries that we had, thank you!
Agent replied · 25 October 2024
Hello, Thank you for taking the time to leave a review. Many thanks, Cubitt & West
5/5
TrustpilotI had a very positive experience with…
I had a very positive experience with Julie Bramble and Zoey McGovern at Cubitt & West. They were both very friendly, helpful and kept me updated every step of the way
Agent replied · 25 October 2024
Good afternoon Adam,Thank-you for your kind words about the Portsmouth team of Cubitt & West and in particular, Julie & Zoey. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
5/5
GoogleExcellent service, very professional ,very helpful. Especially a big thank you to a young gentleman Micah Roye for helping, explaining, everything's that I want/ need to know.
Agent replied · 10 November 2024
Dear Emma Many thanks for your positive review about the Shirley team at Cubitt & West. We will be sure to pass on your comments. Best wishes Becky Jennings Operations Director, Cubitt & West
5/5
TrustpilotI would like to thank the staff at…
I would like to thank the staff at cubit & west for making the sale of my house stress free. Well done Maddison, Emily and Amelia. No problem in using them again.
Agent replied · 25 October 2024
Good afternoon Brian,Thank-you for your kind words about the Southsea team of Cubitt & West and in particular Maddie, Emily & Amelia. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
5/5
TrustpilotGreat service and help.
Great service and help.. thank you Ciaran Street
5/5
TrustpilotMicah
My experience was really good due to micah being extremely helpful throughout the whole process and very responsive when replying to my emails and calls. Thank you
Agent replied · 25 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
TrustpilotCiaran Street, the best agent
Great experience,great agent, many thanks Ciaran Street!
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Tell us what you need and we'll put you in touch. Cubitt & West Shirley hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Croydon.
