Every review we hold for the Croydon office, from every platform, shown as written. First names only.
★★★★★ 4/5
TrustpilotI was pleased with the help and advice…
I was pleased with the help and advice i received from the horley branch of c and w. My purchase and sale took over 15 months due to the lockdown. The staff were always cheerful and polite and attended viewings with potential buyers on time.
Veronica · 20 September 2021
Agent replied · 25 October 2024
Dear VeronicaMany thanks for taking the time to leave a review of our Horley office. I am really pleased to read how supportive they have been to you during the purchase of your property in those difficult times. They were delighted to read your review. We wish you all the best in your new home. Kind regardsBecky JenningsOperations Director, Cubitt & West
★★★★★ 4/5
TrustpilotFantastic service by Katarina Hrvolova
Fantastic service by Katarina Hrvolova. Great communication, fine attention to detail, enthusiastic and energetic. An absolute professional. Would recommend without hesitation.
Dugald · 23 January 2024
Agent replied · 25 October 2024
Hi Dugald, Thank you for leaving a review! We're delighted to hear how fantastic you've found the service from Katarina to be throughout your experience and that you wouldn't hesitate to recommend us from her great communication, attention to detail and enthusiasm. Best wishes, Cubitt & West.
★★★★★ 5/5
TrustpilotHannah and mark supported us all the…
Hannah and mark supported us all the way through our sale - they always had time for us ,we would definitely use cubit and west again- see you again in 5 years guys !! I will miss speaking with you , until the next time stay safe !!
Hayleigh · 2 February 2021
Agent replied · 29 December 2024
Dear HayleighThank you for taking the time to leave a review of Hannah and Mark in our Wallington office. I am extremely happy to read that you have found them so supportive in the sale of your home and we look forward to working with you again in the future. Wishing you all the best in your new home. Kind regardsBecky JenningsOperations DirectorCubitt and West
★★★★★ 5/5
TrustpilotAmazing customer service from Cubitt & West, Shirley branch
Found the sales advisor who worked with me at the Shirley branch easy to deal with and helpful for both sides of the process of buying our property. Would highly highly recommend using her service. She was incredibly enthusiastic and available for any questions I had.
Taneeja · 6 July 2021
Agent replied · 25 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
GoogleMicah. Top man came back of holiday and sorted out a place for me in less than a week. Great communication too. Definitely recommend
Patrick · 11 November 2023
Agent replied · 10 November 2024
Dear Patrick
Thank you for leaving review about Micah in our Shirley Lettings. He will be pleased to read your comments.
Best wishes
Becky Jennings, Cubitt & West
★★★★★ 5/5
TrustpilotHighly recommend southsea branch
Julie, Samara & Andrew pulled out all the stops to find me a suitable buyer. Their advise was invaluable but also realistic every step of the process. Great communication and regular updates.
Lorna · 3 April 2023
Agent replied · 25 October 2024
Good morning,Thank-you for your kind words about the the Southsea office and in particular Andy, Samara & Julie. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotHeidi and the team at the Ashington…
Heidi and the team at the Ashington brach were absolutely brilliant!Thank you so much for getting us the house of our dreams!!!
Paul · 29 August 2022
★★★★★ 5/5
TrustpilotRoom Letting
Becky has managed to get me a room in a very nice property in a short time. She has been very kind and helpful. I am very happy with the service I have received from Cubitt &West.
ARASH · 3 October 2022
Agent replied · 25 October 2024
Good afternoon,Thank-you for your kind words about our Portsmouth Lettings team. I will be sure to pass your kind comments along. Also just a quick note to say that currently, every Valuation that we attend, we are donating £100 to Barnardo's so if you know of anyone that needs a valuation or would like to help us raise money for a worthwhile cause- please spread the word!Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotChris has been more then helpful
Chris has been more then helpful. Great service and making it easy to move into our new home.
Lauren · 12 January 2023
★★★★★ 5/5
TrustpilotHelpful agent
We found them friendly & very helpful always available to answer any questions we had. They kept us informed of the progress & would recommend them to family & friends looking in this area. The best experience we have had with an estate agent.
Thomas · 4 October 2021
Agent replied · 25 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 4/5
TrustpilotAbbie was awesome...it needed to be…
Abbie was awesome...it needed to be sorted quickly...and she went the extra mile.Thank You.
Stephen · 14 May 2023
★★★★★ 5/5
TrustpilotBrilliant service and friendly, helpful team.
The team at Cubitt and West went above and beyond the call of duty to ensure a smooth process for an extremely complicated chain. Anne-Marie and Kerrie-Ann in particular were outstanding. Whenever I called, there was someone able to answer my questions without needing to wait for a call back, which was enormously helpful.
Susie · 13 December 2017
Agent replied · 25 October 2024
Dear Susie, I am pleased to hear how happy you have been following your recent experience with our Cranleigh branch. Thank you for taking the time in providing a review. I know Anne Marie and Kerry-Ann pride themselves on the service they provide and were delighted to read your kind words. Kind Regards, Chris Nathan Regional Managing Director Cubitt & West
★★★★★ 5/5
TrustpilotI have used Cubitt&West several times…
I have used Cubitt&West several times over the years and would like to thank the whole team at the Northend branch for selling Northend Ave, as well as Julie Bramble the sales chaser for keeping me updated through the whole process.
Luke · 3 March 2022
Agent replied · 25 October 2024
Good afternoon Luke,Thank-you for your kind words about the Portsmouth office of Cubitt & West and in particular Julie. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotWe had a really positive experience…
We had a really positive experience with Cubitt & West Fiveways. We had our property on the market with another agent for 6 months, we swapped to Cubitt & West and sold within the first month! They were friendly, professional and efficient. Would highly recommend.
Ruth · 14 June 2021
Agent replied · 25 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotAden was very helpful with the viewing
Aden was very helpful with the viewing. Very Enthusiastic always smiling very patient. Good job
Angel · 20 March 2023
★★★★★ 5/5
TrustpilotWe have had an amazing experience both…
We have had an amazing experience both buying and selling with the east grinstead branch. They have gone above and beyond for us and would highly recommend.
Debbie · 13 July 2023
Agent replied · 25 October 2024
Hi Debbie,Thank you for leaving a review! It's great to hear how amazing your experience of both buying and selling a property with our East Grinstead team has been.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotFantastic service from start to finish…
Fantastic service from start to finish from Kurwahn Coote. He went above and beyond to ensure all my letting needs were met. I was particularly impressed with how he handled additional requirements that I needed for my property, such as arranging an EICR and an inventory.
Jamie-Lee · 10 February 2021
Agent replied · 29 December 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotJulie - Senior Sales Progressor
Julie did her job beautifully, in gently but firmly pushing our sale forward. She explained clearly what was happening throughout the process, and gave frequent and accurate updates, on progression of the sales process.
Jo · 25 November 2022
Agent replied · 25 October 2024
Good afternoon,Thank-you for the kind words about our Senior Sales Progressor, Julie! I will be sure to pass them on.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotI want to acknowledge the brilliant…
I want to acknowledge the brilliant help and support I received from Andrew McLaughlin (Southsea) in dealing with the property of my late brother-in-law,Professional and courteousKept up to date at every step of the process by email/phone.Excellent Service.
Kris · 13 June 2022
Agent replied · 25 October 2024
Good afternoon Kris,Thank-you for your kind words about the Southsea team of Cubitt & West and in particular, Andrew. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotEasy and efficient in all areas
A fantastic, easy and efficient service from start to finish.As well as dealing with the sale, I used their in house mortgage advisor and solicitors to get a speedy service for my first flat.Thanks to the entire team.
Luca · 26 May 2022
Agent replied · 25 October 2024
Dear LucaThank you for posting a positive review of your experience with the Reigate branch of Cubitt & West. They will be pleased to read your comments.Kind regardsBecky JenningsOperations Director, Cubitt & West
★★★★★ 5/5
TrustpilotStephanie Pullen has been fantastic in…
Stephanie Pullen has been fantastic in managing my property, would highly recommend her!
Emma · 28 April 2023
★★★★★ 5/5
TrustpilotGreat experience from start to finish…
Great experience from start to finish very accommodating with all our requirements and kept us updated throughout the whole process
Consumer · 19 December 2023
Agent replied · 25 October 2024
Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and accommodating they've been with your requirements.Best wishes,Cubitt & West.
★★★★★ 4/5
TrustpilotBuying and selling.
Overall, considering the time of our move, which included both sale & purchase, Cubitt & West managed to coordinate things rather well. Initially, communication was a bit "hit & miss" but, once we got to the conveyancing stage it was much improved.
Customer · 14 October 2021
Agent replied · 25 October 2024
Thank you for leaving us your feedback! Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotWhat an amazing team at the Southsea branch
What an amazing team Maddison, Martha, Angel and Amelia are at Cubitt & West, Southsea. Professional and on the ball throughout marketing and selling our house. Communication was brilliant and they went over and above my expectations - very efficient. Thank you ladies!!
Customer · 7 August 2021
Agent replied · 25 October 2024
Good morning,Thank-you for your kinds words about the Southsea office of Cubitt & West and in particular Maddie, Martha, Angel & Amelia - I will be sure to pass your comments along and I wish you every happiness for the future.Kind regards,Neil PiperOperations Director
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
