Trusted Agent profile · Croydon
★★★★★
2,070 reviews across 2 platforms
137-139 Wickham Road, Croydon, CR0 8TE, CR0 8TE
Part of Cubitt and West, see every office.
Cubitt & West's office in Croydon, at 137-139 Wickham Road, is rated 4.7 out of 5 across 2,070 reviews on two platforms, including 209 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Cubitt & West Shirley hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Croydon.
Every review we hold for the Croydon office, from every platform, shown as written. First names only.
5/5
TrustpilotWhilst looking for our new home…
Whilst looking for our new forever home Cubitt & West were very helpful. Maddison & Nicola have great communication skills always keeping us up to date on all new listing that met our requirements which meant we did not waste time looking at properties that weren’t for us.
5/5
TrustpilotGreat communication
Great communication. Team advised me on how to manage the sell in order to get the right buyer for the quick sale I needed so as not to lose the property I wanted.
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
TrustpilotWow!
Wow! What an amazing experience with our purchase! Special thanks to samara and Yasmin for all of the support and communication! 5*
Hi Martin,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how supportive they were throughout.Best wishes,Cubitt & West.
5/5
TrustpilotWe have tenancy to move in with cubitt…
We have tenancy to move in with cubitt &west there process is so simple and quick, Person works in Portamouth north end branch lady call Becky absolutely positive energetic and encouraging Throught out the process , Extremely pleased with there cooperation
Good morning,Thank-you for your kind words about the Portsmouth Lettings office of Cubitt & West and in particular Becky- I will be sure to pass them along.Kind regards,Neil PiperOperations Director
5/5
TrustpilotExcellent service and support at Southsea.
Chosen at random, Cubitt and West, Southsea, have proved to be thoroughly efficient, informative and supportive. Maddison and Claire have always answered queries promptly, keeping me fully informed of developments. They have minimised the stress over property selling with their suggestions and service. Thank you.
Good afternoon Jude,Thank-you for your kind words regarding the Southsea office of Cubitt & West and in particular Maddison & Claire. I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
1/5
TrustpilotAwful-
Awful. Told to send emails in by a certain time then when you do well ahead of a cutoff time they cannot find them despite an office confirming receipt of them and you lose out. Their system is failing if this is how things happen
Dear Caroline Thank you for taking the time to leave a review and we are disappointed to learn of your experience on this occasion.To enable us to identify you on our records and fully address your concerns, we would appreciate it if you would provide some further information to our Customer Relations department on 01702 540802 or customer.relations@arunestates.co.uk. We will then be pleased to investigate the matter further.Kind regardsCubitt and West
5/5
TrustpilotExcellent efficient service provided in…
Excellent efficient service provided in the sale of our home. We were kept up to date and appraised of developments at all times. Stephanie Weaver handled our sale and I couldn’t praise her any higher. Her diligence and attention to detail ensured we reached completion.
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
TrustpilotKind and caring service
Amelia from Cubitt and west has been extremely helpful! She shows she really cares and that means a lot, she set us up with a mortgage advisor who has given us so much clarity on where we stand
Good afternoon Chris & Ellie,Thank-you for your kind words about the Southsea team of Cubitt & West and in particular Amelia. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
5/5
TrustpilotExcellent service
Excellent service, comprehensive advise. Cubitt and West made our dream come true and become a home owner. They helped us with mortgage offer specially during this difficult time. And Shaun really played a great deal following the progress of the purchase until completion. Strongly recommended
Hello, Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
TrustpilotCubitt and west North End Team
I’ve found the team at Cubitt and west and specifically the North End office, to be fast, professional, helpful and efficient. I would strongly recommend them to other landlords.
Good morning,Thank-you for your kind words about Portsmouth office of Cubitt & West. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
5/5
TrustpilotAlia Hawes credit to Cubitt&West
Alia Hawes had been incredibly friendly, helpful and so willing to help and offer all the support and guidance needed.Really top service and a credit to Cubitt&West company.By far the best agent we have spoken to and worked with during our house hunting journey. Thank you
5/5
TrustpilotNothing was too much trouble when I put…
Nothing was too much trouble when I put my house up for rent. Robin, who lead the process, really does know his market very very well. Robin arranged multiple issues arising and got me a underway as a newbie.
Dear MarkThank-you for your kind words about Robin of our Sutton Lettings Team. I will be sure to pass your comments along. Best regardsBecky Jennings, Operations Director
5/5
GoogleI would like to say big thank you to Mr Sayde for the excellent service he provided for me and my family. Thank you for making the process of moving easy and stress free. I will definitely be recommending himPositiveProfessionalism
Dear Ahmed Many thanks for taking the time to leave a review of Sayde in our Shirley office. I am really pleased to read how supportive Sayde has been to you and keeping everything stress free. Sayde was delighted to read your review and your recommendation. We wish you all the best in your new home. Kind regards Becky Jennings Operations Director, Cubitt & West
5/5
TrustpilotKurwahn Coote - Excellent Service
This is to appreciate the great efforts put in by Kurwahn Coote in arranging the tenants. All through the services have been excellent and Kurwahn's approach was immensely professional with a personal touch. His efforts in securing tenancy during lock down are commendable.
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
GoogleMicah's assistance during our home search was exceptional, and I can attest to his professionalism and expertise in the field.
Dear Richmond Thank you for taking the time to leave a review about Micah in our Shirley Lettings. He will be pleased to read this. Best wishes Becky Jennings Cubitt & West
5/5
TrustpilotMaddison and her Posse
Maddison, robin, Nicola, Emma and Louise have all been a pleasure to work with regarding the sale of our property, we have been kept informed in an open and honest manner thank you all.
Good afternoon Helen,Thank-you for your kind words about the Waterlooville office of Cubitt & West and in particular Maddie, Robin, Nicola, Emma & Louise- I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
5/5
TrustpilotNice and quick
Awesome letting with the wonderful Stephanie, great popped in viewed the house on the same day then moved in two weeks later!Even got a card and beer as a moving-in gift
Hello Jon, Thank you for leaving us your feedback! Best wishes,Cubitt & West
5/5
GoogleMicah and Hannah offered an excellent service from viewing the property to moving in the property. They were easy to contact and their response time to any questions asked were extremely quick.
Dear Alison Thank you for leaving a kind review about Micah and Hannah in our Shirley Lettings. We will be sure to pass on your comments to them both. Best wishes Becky Jennings Cubitt & West
5/5
TrustpilotGood experience to view house with a experienced agent
A person’s attitude to his job is conscientious as he is patient to explain all the questions the visitor is not aware. It is James Anson who was willing to help the viewer understand the house’s condition with tremendous patience.
Dear JamieMany thanks for taking the time to give James at our Wallington branch such a glowing review. He was really pleased to receive this as he prides himself on giving an exemplary service to his customers.Best regardsBecky JenningsOperations Director, Cubitt & West
5/5
TrustpilotVERY PROFESSIONAL AND EFFICIENT
I had been house searching for months and quite frankly, no other agency was as professional and organised as Cubitt and West. One of their team, Jenny, who handled my case was rather impressive: patient, quick to respond and warm while being professional all the while. I got a nice 'welcome to your new home' pack on my move-in date with some really useful items in there too.
5/5
GoogleExcellent service, as a first time buyer we had many questions they helped me with all of them.
Dear Ajai Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how they've helped you as a first time buyer. Best wishes Becky Jennings Senior Operations Director, Cubitt & West
5/5
TrustpilotIt was fantastic experience with Cubitt…
It was fantastic experience with Cubitt &west with the purchase of my first home.all members are really helpful from beginning to end, specially I would like to thanks karen Fogarty who helped me every time step by step and my brilliant mortgage advisor tobi
Hello, Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
TrustpilotThis is a review on Marcus Darrow.
This is a review on Marcus Darrow.We feel Marcus has gone above and beyond what anyone could expect; we rented a property right as the pandemic lockdown started and he did everything possible to make our move as stress free as possible. Our tenancy has come to an end and, once again, Marcus has stepped up to the plate. We can't say enough good about this man.
5/5
TrustpilotTHANK YOU Becky Darby
A big THANK you to becky darby for setting the whole renting process up. She made the process easy and simple . I will definitely recommend cubitt and west to anyone in need of accommodation.
Good afternoon,Thank-you for your kind words about the Portsmouth Lettings team and in particular Becky. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations DirectorCubitt & West
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Cubitt & West Shirley hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Croydon.
