Trusted Agent profile · Croydon
★★★★★
2,070 reviews across 2 platforms
137-139 Wickham Road, Croydon, CR0 8TE, CR0 8TE
Part of Cubitt and West, see every office.
Cubitt & West's office in Croydon, at 137-139 Wickham Road, is rated 4.7 out of 5 across 2,070 reviews on two platforms, including 209 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Cubitt & West Shirley hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Croydon.
Every review we hold for the Croydon office, from every platform, shown as written. First names only.
5/5
TrustpilotExceptional Service.........
My experience with Cubitt and West, specifically Katie Sheridan and Abbie Tallack was exceptional taking a significant amount of stress moving to a new area! I thought selling was stressful and didn't expect the rental market to be such a challenge.
5/5
TrustpilotA big thank you!
Just wanted to give Julie Bramble a big thank you for all her hard work during the course of our house purchase which took 2 years. She was highly responsive, very professional and ensured we were kept up to date with how things were progressing. It was a long haul but finally got there, so many thanks Julie!
Hi Alex,Thank you for leaving a review! It's fantastic to hear how positive your experience has been and particularly how hard Julie has worked throughout the process of your house purchase.Best wishes,Cubitt & West.
5/5
TrustpilotCubitt & West were great, especially Julie Bramble!
Cubitt & West did a great job on selling our house. The staff are all super friendly, knowledgeable and professional. Once we had our buyer, the exchange and completion process was handed to their Senior Sales Progressor Julie Bramble. Now this woman is absolutely amazing and works tirelessly to keep a chain together and make sure everyone has a good outcome. Our sale and purchase was particularly complicated, but Julie was with us every step of the way and went beyond the call of duty to make things happen. She’s amazing and deserves a big bonus! Thank you.
5/5
TrustpilotI put my property on the market with…
I put my property on the market with Cubitt & West in Cranleigh in November 2020 having had a wonderful experience with them trying to help me buy a few years prior. Kerry-Ann has been wonderful the whole way through checking in and updating when possible. Very friendly, helpful and approachable along with Ross. Great team and very glad to have now sold my property with them and would absolutely use them again wonderful team!
Dear SabineMany thanks for taking the time to give Kerry-Ann and the team at our Cranleigh branch such a great review. They work extremely hard and pride themselves to provide the best possible service to their customers, and reading your review made their day.Your recommendation is very much appreciated and we will be delighted to help you in the future should you need us. Best regards,Becky JenningsOperations Director, Cubitt & West
5/5
TrustpilotJulie and her team were supper…
Julie and her team were supper supportive through the whole move and considering Cubit and West did not sale my property and i only used for purchase She helped answer questions in relation to my property
Hello Craig,Thank you for your positive review. We're delighted to hear that Julie and her team were able to support you throughout your move. It's great to know that Julie could help answer your questions about your property. Best regards, Cubitt & West
5/5
TrustpilotCubitt & West waterlooville They were…
Cubitt & West waterlooville They were very quick and thorough to sell our late father’s house .Julie Bramble was very knowledgeable about the intricate details etc and Mo Hussain was very confident in the sale and advertising process and they were lovely as well as very professional.I had to pop into a Cubitt& West office in North End and they were very helpful and friendly as well .I thoroughly recommend Cubitt & West .
Good morning,Thank-you for you kind words about the Waterlooville office of Cubitt & West and in particular Julie & Mo. I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
5/5
TrustpilotWe cannot praise cubitt & west enough…
We cannot praise cubitt & west enough for all their support in finding our house. Claire has been absolutely fantastic in keeping in touch with us over a number of weeks of us looking for properties. She is friendly, communicative, professional and knowledgeable. Both Claire and Maddison have made us feel comfortable and valued, supporting us to now have an offer accepted on a house we loved but previously lost out on! Thank you so much.
Good afternoon Jenni,Thank-you for your glowing review of the Southsea office of Cubitt & West and in particular Maddison & Claire. I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
5/5
GoogleWe were very pleased with the service provided by Mia who is the Senior Sales Manager at Shirley Office & her team. She came to value our property. She was very professional but at the same time very friendly & easy to talk to. Once we …
Good afternoon, Thank you for taking the time to share your experience with Mia and Maddie. We are delighted their professional service helped you secure your offer. … More
5/5
GoogleI have recently brought a house through Cubbit&West Shirley branch. The service provided by them was excellent. The process was very smooth, especially Tommy Ayliffe was with me starting from scratch and till the end of completion. I would highly recommend Cubbit & West Agent Shirley office for house purchase.
Hi Jabastin, Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how smooth, Tommy in particular, was able to help make the process all the way through. Best wishes, Cubitt & West.
5/5
TrustpilotBuying made easy
From first viewing the property with Lorraine, to the many conversations with Julie, dealing with Cubitt & West as a buyer was as smooth as it could have possibly been. Buying a house is always super stressful, but Julie was always ahppy to take my calls and answer my questions, keeping me updated along the way.
Hi Alex,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how smooth they've been able to make your process.Best wishes,Cubitt & West.
5/5
GoogleMy family had gone through a terrible experience with a letting agency and needed a place asap. We came into contact with Cubitt and they turn out to be a life saver. In particular, the letting adviser, Micah was our first point of contact and he was extremely helpful and remained professional throughout the process. Great customer service from him, and would highly recommend cubit.
Dear Stephen Thank you for your kind words about Micah in our Shirley Lettings Team. I will be sure to pass your comments along. Best regards Becky Jennings, Operations Director
5/5
TrustpilotI can not fault the Cubitt and West…
I can not fault the Cubitt and West team throughout the purchase of my new dream home. The whole team have been very helpful and friendly throughout especially Julie Bramble who always kept in touch with me and replied super efficiently to any emails or calls I made to her. You, the team and also the team at Jeffries all helped to make the sale and purchase journey less stressful than it could have been. Thank you.
Good morning Rachel,Thank-you for your kind words about Julie - our Senior Sales Progressor. I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
4/5
TrustpilotLong Process.
This was a long process Karen and the team helped to coordinate the solicitors and push information through. The solicitors were very poor on both sides not responding to emails or phone calls not asking the correct questions and were poor at understanding the issues with the sell. Karen helped to keep the pressure on and escalating when needed and finally helping to get this sell to completion. Karen was very helpful and polite.
Thank you for leaving us your feedback! Best wishes,Cubitt & West
5/5
TrustpilotA big thank you to Heidi and her team…
A big thank you to Heidi and her team at the Ashington branch of C&W.They were excellent in keeping us informed about our property. We liked the portal to log into our area of the website so we could see potential viewings etc.Our home sold for the asking price in a very short time and we exchanged and completed with no hitches. We would not hesitate to recommend their very professional services.
I am so glad to hear that the Ashington team were able to help you through the sale of your property; they always aim to provide the best service they can for all their customers.
5/5
TrustpilotHighly recommend!
I have recently exchanged on a property I'm buying through Cubitt and West Southsea. Right from the start the team were extremely helpful without being overly pushy about added extras like a lot of other companies I viewed properties with. Ed, Andy and Julie Bramble all helped me at different stages, even helping me find another suitable property when the first seller pulled out of the sale. There was clear, prompt communication throughout and they were realistic about managing expectations. If I ever need to sell (or buy another property.. Hopefully not too soon!) then I would look to do this through C&W.
5/5
TrustpilotWe all need a Julie
I cannot fault the service from Cubitt and West at all. I was unhappy with my previous estate agent and Cubitt and West were able to help with more viewings and generally making my home as attractive as possible. The conveyancing wasn't always straight forward but Julie Bramble was amazing chasing agents and conveyancers and keeping in regular contact. The whole company were amazing but Julie went even more above and beyond. I'm so happy with my service
5/5
TrustpilotThank you so much to Charlotte Nash…
Thank you so much to Charlotte Nash Walker for showing us a property that we can now call home! Charlotte was amazing from the get go and was so helpful everytime we contacted her. Amazing and friendly service throughout and made our experience as first time buyers the best! Also thanks to the other lovely ladies in the office, you made our dreams come true. Would highly recommend.Kim and Jim :)
Charlotte is over the moon to hear your comments. She always goes the extra mile and it is lovely when someone acknowledges the effort an agent puts in. Thank you so much.
5/5
TrustpilotTHERE WAS A CONSTANT REMINDERS AND…
THERE WAS A CONSTANT REMINDERS AND UPDATES FROM THE LET AGENTS/ REPRESENTATIVES DESPITE THE BEREAUCRATIC AND CUMBERSOMENESS OF THE RENTAL PROCESS AND PROCEDUCERS THOUGH I UNDERSTAND ITS PART OF THE PROCESS AND A FORMALITY AS A LEGAL PROCEDURE. THEN THE DIFFICULT BIT WAS THE POSTPONEMENT OF THE MOVE IN HANDING OVER OF THE KEY WHICH I UNDERSTAND WAS UNINTENTIONAL AND AGAIN WAS DUE TO MAINTENANCE WORKS TO GET THE PLACE READY FOR OUR HABITATION.IN SHORT THE EXPERIENCE HAS BEEN QUIET INTERESTING AND A LEARNING PROCESS KNOWING ABOUT FLAT FAIT , CUBITT AND WEST ETC . THE REPRESENTATIVES THAT SPOKE WITH ME ; ABBIE , SHARAON LAMBERT ETC WERE SO NICE , PATIENT AND UNDERSTANDING WHILST ADDRESSING OUR CONCERNS .THANK YOU ROBERT
Afternoon Robert,Thank you for your detailed review. We're pleased to hear that despite the bureaucratic challenges, you found our constant updates and reminders helpful. It's great to know that Abbie and Sharon were able to address your concerns with patience and understanding. We appreciate your kind words and are glad we could assist you through this process.Best regards, Cubitt & West
5/5
TrustpilotProfessional and Friendly
I am a first time buyer and found C&W very professional throughout the whole process. Clarisse at the Southsea branch in particular was responsive to my emails and remembered my name when i phoned into the branch to ask questions (it's the little things!). From putting the offer in, Julie was great at keeping me informed and trying to keep the process moving along despite the challenges of Covid19. Would highly recommend C&W when purchasing a home.
Good morning Beth,Thank-you for your kind words about Clarisse from our Southsea team. I will be sure to pass your comments along.Kind regards,Neil PIperOperations Director
4/5
TrustpilotWe’ll give it another year
Although we did not secure a sale with Cubitt and West we would like to thank Nicola and Maddison for their efforts. They were always warm and professional throughout the process and over the months the property was listed. They are a credit to the company.
Thank you for leaving a review! We're delighted to hear that although you did not secure a sale with us, you still found our agents, Nicola and Maddison, to be warm and professional throughout your experience.Best wishes,Cubitt & West.
5/5
TrustpilotI simply could not ask for better service
I cannot speak highly enough about the team at Cubitt and West. Marcus was professional and delivered on his promise of getting the property rented quickly and efficiency. As for Abbie; I am not quite sure what I would have done without her the last couple of weeks! She has been absolutely fantastic, going above and beyond to help us out. We cannot thank you enough and certainly wont even consider another agent next time.
Good morning,Thank-you for your kind words about thePortsmouth Lettings office of Cubitt & West and in particular Marcus & Abbie. I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
5/5
TrustpilotGreat service
I was kept well informed with great communication, this together with helpful and friendly service made the whole experience efficient and stress free. I would definitely recommend.
We're so glad to hear our communication and service made your experience efficient and stress-free. Thank you for your kind recommendation!
5/5
TrustpilotEffencent
After the completion, it let me know the key is ready 👍
We're so glad to hear that everything was ready for you! We appreciate your positive feedback of our services at Cubitt & West. Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021
5/5
TrustpilotVery helpful
Very helpful! They arranged a viewing very quickly. Special thanks to Summer from the Redhill branch who showed me the flat and kept me well informed. The buying process is going well. Many thanks!
Hello Dimitris,Thanks for your review, we're delighted you're happy with our service. Best of luck throughout the rest of the buying process.Many thanks,Cubitt & West
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Tell us what you need and we'll put you in touch. Cubitt & West Shirley hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Croydon.
