Trusted Agent profile · Croydon
★★★★★
209 reviews across 1 platform
137 Wickham Road, Croydon, CR0 8TE
Part of Cubitt and West, see every office.
Cubitt's office in Croydon, at 137 Wickham Road, is rated 4.7 out of 5 across 209 reviews on 1 platform, including 209 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Cubitt and West Residential Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Croydon.
Every review we hold for the Croydon office, from every platform, shown as written. First names only.
5/5
GoogleI have used many letting agencies in the the past but found Cubitt & West, very professional, friendly and very easy to work with. The staff and especially Paul went out of their way to help with any issues, which was greatly appreciated, and therefore would definitely use again in my other properties and would highly recommend.
Hello, Thank you for taking the time to leave a review. Best wishes, Cubitt & West
4/5
GoogleAbbey Kitchener was very helpful through the entire process. Communication was clear. Would recommend
Dear Oyinkansola Mary, Thank you for your lovely review! We're delighted to hear that Abbey provided clear communication and was helpful throughout the process. Your recommendation means a lot to us. Best wishes, Cubitt & West
5/5
GoogleAfter having dealt with both an online agent and another local agent, I had lost all faith in estate agents. Then I met Rocco at my home, from start to completion Rocco and his team were there all the way. Although they are a bit more expensive then other agents, Cubitt & West are worth every penny. Thank you
Hello, Thank you for leaving us your feedback! Best wishes, Cubitt and West
5/5
GoogleMicah Roye was extremely helpful and efficient in finding me a tenant for my property. He goes out of his way to help and I have been very happy with the service I have received.
Dear Rishil Thank you for leaving a positive comment about Micah at our Shirley Lettings. He will be pleased to read it. Best wishes Becky Jennings Operations Director, Cubitt & West
5/5
GoogleMy review is specifically about Abbey Kitchener, Senior Lettings Executive who helped me find a rental at short notice. She was approachable, responsive and professional. I appreciated that she was not "pushy", just helpful when it mattered; understanding that the home/property I needed to find needed to be the right one for my family and me So a public thank you to you Abbey!
Good afternoon, Thanks so much for letting us know about your experience with Abbey, no doubt she''ll be absolutely delighted to hear this feedback. Kind regards, Cubitt & West Estate Agents
5/5
GoogleHannah and Micah were both extremely professional and a great help throughout the whole process of letting out my property! I would be more than happy to recommend them to friends, family or colleagues.
Dear Sam Thank you for taking to the time to leave a review about Hannah and Micah in our Shirley Lettings Team. We will be sure to pass on to them. Best wishes Becky Jennings, Operations Director
5/5
GoogleEllie and the team have been refreshingly professional and pro-active throughout the whole process and we couldn't recommend them enough!
5/5
GoogleClaudius provided me with exceptional customer service. He was extremely attentive and provided me with the right advice. I would recommend Claudius and the team.
Dear Tyrone Thank you for leaving a review! It's great to hear how positive your experience with our agent, Claudius, has been and how exceptional you've found his customer service to be throughout. Best wishes Becky Jennings Senior Operations Director, Cubitt & West
5/5
GoogleCubitt & West Estate Agents are very good, reliable, organised and deliver timely services to me as a client, particularly Micah was wonderful, all through the entire process, he was very professional.
Dear Elvis Thank you for taking the time to leave a review about Micah in our Lettings at Shirley. We will pass this onto him. Best Wishes Becky Jennings Cubitt & West
5/5
GoogleGood guys. Abbey and her team were very helpful
Hi Adedamola, Thank you for leaving such a kind review! We're delighted to hear that Abbey and the team were able to assist you so effectively. It's always our aim to help you with life's journey, and we're thrilled you had such a positive experience with us. All the best, Cubitt & West
5/5
GoogleI was very impressed with Abbey K who showed me around my rental property. Her friendly and professional approach was clear to see. She answered all of my questions and sorted out some problems with the flat before my second visit. I would definitely recommend Cubitt & West, with professional people like Abbey you can't go wrong. Thank you again.
Hi Clive, Thanks for taking the time to leave us a review, we'll pass your feedback on to Abbey in particular. We hope you're very happy in your new flat. Best wishes, Cubitt & West, Shirley
5/5
GoogleMany thanks for your help; it’s sincerely appreciated.
Thank you for your review and we are so pleased that we were able to assist you. Kind regards Cubitt & West
5/5
GoogleGreat service from Cubitt and West, job done in timely, efficient and friendly manner, thank you Rocco
Hi Annie, Thank you for leaving a review! It's great to hear how positive your experience with our agents has been. Best wishes, Cubitt & West.
5/5
GoogleI would like to send a massive thank you to Micah Roye for giving us the best experience with our first time renting. 10/10 service.
Dear Lily Many thanks for leaving a great review about Micah in our Shirley Lettings branch. He will be pleased to read your review. Best wishes Becky Jennings, Cubitt & West
5/5
GoogleMicah Roye was really professional, friendly and helpful. He made sure the moving was smooth as possible without any issues I’m grateful for his services!
Dear Rafaela Many thanks for leaving a great review about Micah in our Shirley Lettings branch. He will be pleased to read your comments. Best wishes Becky Jennings Cubitt & West
5/5
GoogleHaving to relocate for work is stressful enough as it is, but Kunal and Robert from Cubitt & West were extremely helpful in marketing and finding suitable tenants for my property. They took all the hassle away and everything was signed, sealed and delivered within a matter of weeks. Excellent service!
Hello, Thank you for leaving us your feedback! Best wishes, Cubitt & West
5/5
GoogleRocco and team looked after my parents property sale from start to finish. I would highly recommend.
Dear Pui Thank you for leaving a review! It's great to hear how positive your experience with our agent, Rocco, and the rest of the team has been throughout the sale of your parents property. Best wishes Becky Jennings Senior Operations Director, Cubitt & West
5/5
GoogleAs a tenant, I would like to commend both Shannay and Hannah, of ‘Cubitt & West’, for their professionalism, hard work and dedication in helping myself, my family and others who have used their services. They have made the experience both assured and calming and I would have no hesitation in recommending their service to others. Thank you 🤩
Hi Muna, Thanks for your review, we're delighted you're happy with our service as a tenant, and pleased to hear that you've had such a positive experience! We'll pass your compliments to Shannay and Hannah. Thanks again, Cubitt & West
5/5
GoogleGreat personal experience from Tayla and the whole team. Very professional and friendly and nothing was too much trouble. Would highly recommend.
5/5
GoogleWe had a very good viewing experience with Shannay - they are professional but at the same time have a human touch while dealing. They understand our requirements very well and suggest the apt properties . Had a really pleasant experience which we did not experience with most of the letting agencies. Thanks Cubitt & West
Good Morning Jenica, Thank you for your kind words about our Croydon branch, and Shannay in particular. Our standard of service is really important to us, and we pride ourselves on helping our customers. Many thanks, Cubitt & West Shirley Estate Agents
5/5
Googlewe,ve just moved into our new house in caterham and couldnt be happier with the service we received from all at Cubitt and West. Shannay especially has made the whole process very easy and was always on hand to take care of anything we needed. would highly recommend!
Hi Colin, Thanks for leaving us such a lovely review, we really appreciate it. It's great to hear you've had such a positive experience with us, we hope you're very happy in your new home. Best wishes, Cubitt & West
5/5
GoogleWe just wanted to say a massive THANK YOU to Cubitt & West Estate Agents for the fantastic service that we received during the process of buying our new house. We felt fully supported by Rocco Fung, Caitlin Rosser and Wahida Khan. They were just amazing and very professional. We couldn't have done it without you! We really appreciate everything and thank you so much for the lovely gift. We would always recommend you and we wish you continued success in the future. All the very best. Mrs D& Mr KPositiveResponsiveness, Quality, Professionalism, Value
Dear Mrs D and Mr K Thank you for taking time to write about your positive experience with Rocco, Caitlin and Wahida of our Shirley office. It was a great pleasure passing on your kind words, they were all delighted to read your positive comments. We wish you all the best in your new home. Kind regards Becky Jennings Operations Director, Cubitt & West
5/5
GoogleVery happy with the service from the branch manager Rocco and the mortgage advisor Faisal . We purchased our house from Cubitt & West and used their recommend solicitors and inhouse mortgage advisor . The transaction was very smooth and we was kept updated through out by Rocco . Faisal did our mortgage and got us the best deal on the market saving us money and did better then going direct to our bank . Highly recommendPositiveResponsiveness, Quality, Professionalism
Dear Tawhidur, I am pleased to hear how happy you have been following your recent experience with Rocco at our Shirley office and thank you for taking the time in providing a review. Having our own independent Mortgage Advisors in branch really adds to the level of service that we can provide as they have access to the whole of the intermediary market so can find you the best deal for your individual circumstance. As you found, using our panel of conveyancing solicitors really helps ensure that the transaction goes smoothly as we have such a fantastic working relationship with them. Thank you for your recommendation and wishing you all the best in your new home. Kind regards, Becky Jennings Operations Director, Cubitt & West
5/5
GoogleClaudius is always very enthusiastic, happy and helpful. It’s been a pleasure dealing with him.
Dear Sarah Thank you so much for leaving a great review about Claudius in our Shirley branch and helpful he has been to you . We will be sure to pass on your comments to him. Best wishes Becky Jennings Senior Operations Director, Cubitt & West
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Cubitt and West Residential Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Croydon.
