Trusted Agent profile · Croydon

Barnard Marcus Croydon reviews

4.3

★★★★★ Great

216 reviews across 2 platforms

50 Lower Addiscombe Road, Croydon, CR0 6AA, CR0 6AA

Barnard Marcus's office in Croydon, at 50 Lower Addiscombe Road, is rated 4.3 out of 5 across 216 reviews on two platforms, including 214 Google reviews rated 4.4.

Google logo

4.4 / 5

214

Reviews on Google

This office

Yell logo

3.0 / 5

2

Reviews on Yell

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Croydon office, from every platform, shown as written. First names only.

5/5

Google

Excellent excellent service. The most professional and honest estate agents I have ever come across. Thank you to Bledian and the team for finding the perfect buyer for my property and making it such a smooth process from start to finish. If you have a property to sell I would highly recommend the team at Barnard Marcus.

Alisha · 12 November 2019

5/5

Google

Stefanine, by the far the best agent thank you for your hard work in helping us secure our home. We will forever be indebted to you

Nana · 11 October 2024

Agent replied · 10 November 2024

nana boateng thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

My experience with Leya and Jasmin was by far the best I have ever encountered. From the initial contact up until recieving the keys, my whole experience was very smooth with no hassle whatsover. The ladies are are a true credit to the company, and went out of their ways in helping me in moving.

Mohammad · 12 November 2019

5/5

Google

Had a very good experience selling through Barnard Marcus in Croydon. The whole team were very supportive from the initial visit and sales quote, throughout all the viewings to, finally, the handing over of our keys. Special thanks to Kelly who was always there for us.

Lauren · 11 November 2021

5/5

Google

We highly recommend Jocelyn Felipe our agent from Barnard Marcus. Jocelyn did answer all our queries until we settled in. She was very responsive and made sure that all the documents needed before we move were done. ⭐⭐⭐⭐⭐

Charrise · 11 November 2022

5/5

Google

Great estate agents. Jed and Carla supported us brilliantly whilst buying a property for my Grandad, and nothing was too much trouble for them.

S · 11 October 2024

Agent replied · 10 November 2024

Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

As a first time buyer Barnard Marcus were a great help. The service provided by Ellie was amazing, I visited the property a number of times and she was always happy to help and answer my enquiries.

Lucas · 11 November 2022

5/5

Google

Fantastic service provided by Simran, Kelly & team whilst we was in the process of purchasing our property. Highly recommend!

Natasha · 11 October 2024

Agent replied · 10 November 2024

Natasha Mankoo thank you for the fantastic 5* review and recommendation. I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

A tricky transaction: Timea (in house mortgage broker) was incredible. After experiencing difficulty with a couple of lenders, she managed to secure a great product. Carrie and Kelly were really helpful on the negotiation side of things after two down valuations. Chuffed all round!! Thank you guys :)

Jim · 12 November 2019

5/5

Google

Stefanie and Anton are so helpful, made our moving so easy. I will recommend Barnard Marcus St James Road branch for best experience and great customer service. Absolutely best experience for me as renting tenant. 😊😊😊

Korrey · 11 November 2023

Agent replied · 10 November 2024

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Kelly, Carrie, Jed and Tony and the rest of the team are really fantastic. They sold our house on the first viewing and made the entire process stress free and easy. We wholeheartedly recommend their services.

Phil · 11 November 2023

Agent replied · 10 November 2024

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

1/5

Google

I'm currently in a difficult situation where my current landlord needs his property back. Due to ill health in my family I'm currently an unpaided carer so finding a new home is proving hard. I contacted this estate agent and had the misfortune of speaking to Anton Harvey on two occasions. The first time he was pleasant but not terribly helpful. However, I called again this morning. This time he was argumentative, rude and lack even a hint of humanity. He bragged about being a home owner and landlord and how lucky he is and referred to my situation as 'unfortunate'. When you are in a vulnerable situation like mine and staring down the barrel of homelessness the last thing you need is an arrogant estate agent telling you how much better than you they are. The guy should really get off his high horse. Anyone can find themselves in my situation... even him!

Jane · 11 November 2022

5/5

Google

Just wanted to express my sincere gratitude to Ellie Griffiths at Barnard Marcus in Croydon for her diligent work in marketing my property since joining the team. Ellie's sheer professionalism, her refreshing positive 'can do' attitude and proactive, meticulous approach makes her an absolute delight to work with. Every step of the way I'm left filled with confidence that she'll get the job done, and feel a sense of genuine care. I also greatly appreciate being kept informed and updated along the way; and the actions taken on the advice received has had a positive impact. Keep up the awesome work

Mike · 11 November 2022

5/5

Google

I would just like to express my thanks to Barnard Marcus in Croydon. I have just moved in to my first flat with my partner & I can’t recommend them enough. They helped throughout the whole process whilst making it as straightforward as possible. They made it a generally pleasant experience albeit with some natural stresses. If and when I do decide to move again, I’ll certainly be giving a Carrie a call to help me out. Thanks again!

Michael · 11 November 2022

5/5

Google

Searching for a new place to live can be quite stressful and time consuming but Bernard Marcus helped to ease the process a very good amount, from the viewing to the final stage of payment. I was taken care of by the lovely agent Jasmin who was tremendous in helping me through the process of getting a lovely place to rent.

Coral · 12 November 2019

Agent replied · 10 November 2024

Hello, thank you so much for taking the time to provide our Barnard Marcus team with a 5-star review. We are so happy to hear Jasmin and the rest of the team helped you every step of the way with great service. If you ever require anything else from our team, we will be more than happy to help.

5/5

Google

Brilliant experience from start to finish and definitely my smoothest move in in recent years. Great service from Stefanie and Anton who ensured everything was taken care of and communicated to me efficiently.

Liam · 11 November 2023

Agent replied · 10 November 2024

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.

5/5

Google

Brilliant and professional! This company was our vendors agents but, I cannot praise them enough! Particularly Kelly F who helped as in this tricky process. She had the patience of a saint! Always professional, knowledgeable and in our case extremely supportive. A big thank you for everything!

Maureen · 25 November 2017

5/5

Google

Brilliant and professional! This company was our vendors agents but, I cannot praise them enough! Particularly Kelly F who helped as in this tricky process. She had the patience of a saint! Always professional, knowledgeable and in our case extremely supportive. A big thank you for everything!

Maureen · 12 November 2017

5/5

Google

Barnard Marcus absolutely brilliant. Extremely professional but also extremely helpful. Jed Peerless a godsend, a person who immediately inspired trust, can't thank them and him enough.

Junior · 11 November 2023

Agent replied · 10 November 2024

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.

5/5

Google

Anton and his team, proved to be diligent, attentive, and conducted the tenancy onboarding process - from the initial viewing to the move in stage, with consummate professionalism. Recommended. Paul Moloney (newly placed tenant).PositiveProfessionalism

Pmwebmail · 12 January 2021

5/5

Google

Both Alex and Anton were very helpful in helping us find an apartment. They made communication accessible even though we were overseas. Both are effective, friendly and understanding. I would certainly recommend.PositiveResponsiveness, Quality, Professionalism

Marrabyssa · 11 November 2020

1/5

Google

Scammers, don't trust them, I've lost time and money when I was about to buy a flat. They recommended me their mortgage adviser Timea Bozhani which charged me 750 pounds upfront. Despite having an excellent score I didn't qualify for any mortgage. I will never again use this agency, and for sure I'm not paying anyone upfront.

V · 11 November 2023

5/5

Google

I had previously used another agency in an attempt to sell my property in 2019 and to say it was a disaster from start to finish would be an understatement. From my initial meeting with Carrie I knew my flat was in safe hands. My property was marketed perfectly and within a day of being on the market, followed by 5 viewings I had an offer, within a week my property was sold. Despite the sale coinciding with the worldwide pandemic, Bled reassured and guided me through the process. Bled’s professionalism, empathy and determination to see this through is admirable, and I can’t recommend him and Barnard Marcus enough.PositiveResponsiveness, Quality, Professionalism

Alisia · 11 November 2020

5/5

Google

Brilliant Experience. Thank you for the great professional service Stefanie and Anton.

Haris · 24 June 2024

Agent replied · 10 November 2024

Many thanks Haris for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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