Trusted Agent profile · Croydon · Greater London
Verified
★★★★★
576 reviews across 1 platform
28 Norfolk House, George Street, East Croydon, Greater London, CR0 1LG
Part of Bairstow Eves, see every office.
Bairstow Eves's office in Croydon, Greater London, at 28 Norfolk House, is rated 4.7 out of 5 across 576 reviews on 1 platform, including 576 Google reviews rated 4.7.
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Every review we hold for the Croydon office, from every platform, shown as written. First names only.
5/5
GoogleDoug was very helpful especially after I was in desperate need. He gave excellent assistance and advice.
Thank you for taking the time to share your experience and for your wonderful 5* review Esther! Kind regards, Lucy, Customer Relations.
5/5
GoogleA huge thank you to Doug for helping me find a new property to rent. Doug went above and beyond through the entire process and is always a delight to deal with. Cannot recommend Doug and Bairstow Eves East Croydon more. Thanks Doug!
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleAlex was super helpful throughout the process, as were her colleagues when needed, they were quick to respond to all my queries which provided me with comfort as I struggled to understand some parts of the process. Really great help and would recommend.PositiveResponsiveness, Professionalism
Thank you for your superb 5* review and kind words of recommendation Mickail.. Kind regards, Graham, Customer Relations.
5/5
GoogleMy whole experience in finding a home was fantastic. Doug provided an outstanding customer service to us. The whole process was handled in a very professional manner and this gave us peace of mind. A massive thank you to Doug for his fabulous service.
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleJenna and Ian were both incredible in support of us purchasing our new home. They were both responsive, helped us move things a long and tremendously accommodating. They added a real personal touch in terms of service and helped make the process a lot less stressful. Thank you!PositiveResponsiveness, Quality, Professionalism
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat Service. Prompt response and very supportive team to look after their tenants. Definitely 5 stars to them. Fully Satisfied. To be honest, Nadine is a real gem. Whenever she picks up my task, it makes me relax as she handles the issue with great care and passion. I think it thrives her to help others.
Thank you Kaleem for taking the time to leave us this excellent review, it's great to see that the Bairstow Eves team were once again able to provide their proven, 5* service! Best wishes, Lucy.
5/5
GoogleI can not recommend Bairstow Eves, East Croydon more highly. Tenaha Taylor provided excellent customer care, support and was extremely proactive during the successful sales process. Thank you Tenaha
Thank you for the fantastic 5* review and recommendation. I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleFantastic service on a particularly troublesome sale. Despite all the challenges we faced, the staff were incredibly communicative and supportive throughout the duration of the sale, particularly Alex, Jenna and Ian. If selling in this area I would definitely use them again
Thanks for your wonderful 5* review and your kind words. Kind regards, Lucy, Customer Relations.
5/5
GoogleI would like to thank Doug Treleven for helping us to get a flat at an affordable rent in Croydon. Also thanks to his team for making the paper works faster and easy.
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe've purchased our property through Bairstow Eves and were very happy with them. Thank you to Chris Antoniou who went above and beyond several times to keep the purchase process moving. Chris is the best estate agent I've come across; from the first viewing throughout the whole process. Very professional and pleasant with countless energy.
Hi Manuel, Congratulations on the purchase of your property! The Bairstow Eves team in East-Croydon aims to be both straightforward and responsible and it's great to see that you were able to benefit from their continued personal service throughout your purchasing process. I will pass on your wonderful comments about Chris to him and the entire team at the branch, many thanks.
5/5
GoogleThanks to Jake Moore for landing us a great apartment. We were almost going for a compromised studio apartment but after meeting Jake we got lucky and got ourselves a bigger 1 bhk apartment. The proceedings and formalities were good and professional from bairstow and Jake helped answer some of my silly questions as well.
Thanks for leaving your review and 5 star rating. it's great to read that you had a successful and professional service in your property search. Best wishes, Tracey.
5/5
GoogleAll the team at the Croydon office were extremely friendly and polite especially Hayley. I would definitely reccomend them.
Many thanks for your wonderful recommendation and 5* review E L. Best wishes, Lucy, Customer Relations.
5/5
GoogleI would like to thank Doug Treleven for helping us to get a flat at an affordable rent in Croydon. Also thanks to his team for making the paper works faster and easy.
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent service from the whole team as I embarked with a new letting. Hayley and Doug were especially helpful and friendly, guiding me through every step of the way.
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleStrongly Recommend... Fionn was sales negotiator for us and he was really helpful. He considered every request of ours and found a really nice place. After lot of troubles with other agencies. Bairstow made our search very simple. Fionn all the best mate long way to go. As I promised will refer my friends to your company.
Hi Lohith, Thanks for the wonderful, 5 star review and recommendation! It's great to see that you were able to take advantage of the straightforward and dedicated approach to estate agency shown time and again by our Bairstow Eves team in East- Croydon. I will pass your fantastic comments on to Fionn and the of the team at the branch. Many thanks.
5/5
GoogleAfter wasting my time with other agencies I am glad I finally found a flat with them. Doug was amazing and really charming, I put an offer to a flat and had a reply within and hour or less on a Saturday. Dhru was also very helpful explaining the tenancy agreement. Many thanks guys.
Thank you for your fantastic 5* review of our dedicated team and in particular, Doug. Best wishes, Emma
5/5
GoogleI would like to place on record my deep appreciation for the services and support from Leon De Freitas , property manager. He has a thorough understanding of his relationship with landlords and their needs, his duties and responsibilities and discharges his job efficiently with courtesy.
Thank you for your kind and thoughtful review of our property manager, Leon De Freitas. We take great pride in providing excellent service to our landlords and appreciate your recognition of Leon's understanding, efficiency, and courtesy. … More
5/5
GoogleWe just rented a house with this agency and they made it be so easy and quick, special thank you to Fahim Choudhury , he helped us a lot with all the process :)
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
4/5
GoogleI was offered a service exceeding my expectation. I was helped with every detail I required and also more than I hoped to know while renting out the property. Jake Moore was my representative and he ensured every possible detail was fed to me. Thank you Jake for your help! Cheers! Arun
Hi Arunoday, thank you for your wonderful four star review. It's really good to see you've received such great assistance, and I'll make sure the branch manager is aware of Jake's brilliant service. Many thanks, Bairstow Eves.
5/5
GoogleScott has been nothing short of amazing in dealing with me and my flat mate rented parking spaces! The whole process was smooth, and he made sure everything was in order for us! 10/10 recommended!!!
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
5/5
GoogleAfter deciding to rent out my flat, I have only great things to say about the team at Bairstow Eves. Excellent communication and the team were a great help on organizing workmen to prep the flat for rent. The team were straightforward to deal with and responsive to emails and calls. They found us a tenant very quickly. I would highly recommend.
5/5
GoogleAdam in lettings was very helpful and kept us informed throughout the process
Thank you for sharing your positive experience with Adam in our lettings department! We take pride in providing top-notch service and are happy to hear he kept you informed every step of the way. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleExcellent service from Doug - Lettings Team at Bairstow Eves Croydon. Doug was diligent, professional, polite, friendly and always went the extra mile in assisting me. 5 stars for Doug! Thank you for your efficient service.PositiveResponsiveness, Quality, Professionalism
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleHayley Bosdet is a legend, she really helps landlords and I recommend anyone who wishes to let their property to call the office and ask for Hayley.
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
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