Every review we hold for the Croydon office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI rented out an apartment via Bairstow Eves and had a pleasant experience. My interaction was mainly with Doug who was professional throughout. Doug was pleasant at the apartment viewing and very knowledgeable of the area. Hayley, who works alongside Doug was also very pleasant and dealt with the delays with providing the agreement professionally. I moved in on the agreed date with all the information I needed provided to me.
Only thing I'll ask is that the welcome to a new home package include items for 2023 :)
Chizara · 31 July 2023
Agent replied · 30 July 2024
Thanks for the excellent 5* review and your kind words! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHaley and Scott was lovely they help us a lot during our move. 5 Star service 🤗 …
Astha · 13 January 2026
Agent replied · 13 April 2026
Thank you for the fantastic review! We are so glad that we could provide you with top-notch service during your move. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI rented out an apartment via Bairstow Eves and had a pleasant experience. My interaction was mainly with Doug who was professional throughout. Doug was pleasant at the apartment viewing and very knowledgeable of the area. Hayley, who works alongside Doug was also very pleasant and dealt with the delays with providing the agreement professionally. I moved in on the agreed date with all the information I needed provided to me.
Only thing I'll ask is that the welcome to a new home package include items for 2023 :)
Chizara · 16 July 2023
Agent replied · 30 July 2023
Thanks for the excellent 5* review and your kind words! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe've dealt with a few estate agents over the years, and have to say that Bairstow Eves have been the best company to work with so far. Many thanks to Doug and Adam for their efforts, and should we need anything else in the future, we will be sure to come back to these guys.
Many thanks.
Helen · 21 October 2024
Agent replied · 24 October 2024
Hi Helen,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Doug and Adam made your experience with Bairstow Eves the best one yet. We look forward to assisting you again in the future.
Many thanks,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleAs house sales go, a really relaxed and stress free experience. This was down, in the main, to the relationship with Tenaha at Bairstow and brilliant communication with all parties involved. There was lots of opportunity for the house sale to fall off the “tracks”, yet her ability to spin all those “proverbial” plates, made all parties feel at ease and knowing that it was all under control. The ability to be candid, yet understanding with individuals, when the industry can dictate, perhaps a demagogic behaviour, is a rare commodity in my experience. An opportunity to also say thank you to Maxine and Jake who have also helped me previous sales and purchases too.
Robson · 30 June 2023
Agent replied · 30 July 2023
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have rented with Bairstow Eves for the past 4 years and it has just been smooth sailing. Even when I've had issues they've got onto the task quickly, producing results, in some instances matter of days. Consistent with corresponding, and the only delays I've had is them waiting on the landlord's response but even then they pushed on my behalf. I have now moved on but Scott Matthews and his team at the East Croydon brand was awesome to me. Thank you! Chantal
MISSCC.TV · 1 April 2023
Agent replied · 30 July 2023
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAdam went above and beyond as our estate agent! Tonnes of care, expertise, and an insane amount of effort made our house hunting journey a joy. Finding us a home that exceeded our expectations. We can't thank him enough for his outstanding service and would wholeheartedly recommend him to anyone looking for a trusted advisor in their property search.
Thanks for everything mate.
Malachi · 6 May 2024
Agent replied · 5 June 2024
Malachi Barker thanks for leaving us your amazing 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHouse hunting and moving is not at all easy and when you are a first time buyer, then its more difficult. However many many thanks to Elliot and Elise who made it very very easy for us. Always there to help and support with any queries, always there to arrange viewing as many times you want. Thank you Elliot and team for guiding and arranging to get such a beautiful place for us. Must recommend Bairstwoeves and specially Elliot and team !! Thank you
Rashmi · 31 January 2023
Agent replied · 30 July 2023
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI can’t recommend Chrissie Thompson as a too letting agent …. My brother had a house fire and I was trying to help him accommodations before Christmas …. I have been looking for 3 weeks and in them 3 weeks Chrissie was the first agent to call me back …. I had to deal with insurance company relocation companies and all the time Chrissie help me though the process with patient sympathy and understanding….. she was such a great help and she is a credit to her company…. Thank you so much Chrissie
Clair · 1 January 2023
Agent replied · 30 July 2023
Many thanks for your recommendation, kind words and fantastic 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would like to take this opportunity to thank both Elliot and his team at Bairstow Eves. They have been such a pleasure to work with. He is so hands on with ensuring everything is running smoothly and on time. He has been very pro-efficient with both the developers and legal side of things. Especially with supprting us with securing the property from the developers. He has always been a call away and is always quick to clear up any queries. We were kept updated regarding the status of our property at all stages. Elliot truly was a support pillar for us throughout the whole process of of buying our first home and I don't think we could have done it without him! We have now exchanged contracts and are working towards completion!
I have to also note that on occasions I had the pleasure of speaking to a few others working at Bairstow eves notably Elise who was always sweet and willing to help!
A special thanks to Elliot and everyone!
Saeda · 1 January 2023
Agent replied · 30 July 2023
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI had the pleasure of working with Elliot throughout the sale of my property and he was absolutely fantastic from start to finish. He was available any time of the day to answer my questions and when we ran into some timing issues with solicitors Elliot took full control and chased all parties to ensure a quick exchange! I’ve not had a better experience with an estate agent. I would wholeheartedly recommend Elliot and Bairstow eves East Croydon and would definitely use them again!
Lauren · 1 January 2023
Agent replied · 30 July 2023
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleI would highly recommend Josh at Bairstow Eves, East Croydon branch.
His customer service is excellent. He always kept me informed on the sale of my place while respecting my busy work schedule.
He is very friendly, professional,.courteous and I couldn't have asked for a better person to deal with.
Thanks for all efforts Josh and keep up the great work.
David · 6 April 2024
Agent replied · 5 June 2024
Thanks David Griffiths for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHad a great experience with Doug during the viewing of an apartment. New it right from there the apartment was the one and Doug was very supportive throughout the process of securing it. Thank you to the whole Bairstow&Eves team for your service, friendly and personal approach. Also loved the welcome pack box given to us on move-in day with some goodies that really come handy on your first day in a new place.
Tatjana · 31 May 2023
Agent replied · 30 July 2023
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 4/5
GoogleA professional, warm and reliable team. I will recommend them over and over again. Great people, all of them with special mention to Harvey(the rookie at the time who was the BEST of the BEST), Doug(the fascinating expert facilitator), Petya(the lovely lady with a warm mien) and Scott(whom I didn't get to meet in person, but spoke with him over the phone and he sure knows his onions).
Kaito · 22 October 2023
Agent replied · 29 October 2023
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI am very happy to award five stars to Fahim Choudhury and Bairstow team for the exceptional service to find a rental home. Fahim understood my requirement well and two properties that he shortlisted for us were both perfect and we could make a decision on the spot. Afterwards Fahim kept in touch through the whole process of offer/deposit/documentation till me moved in and settled. I definitely recommend Bairstow's service and doubly so because of Fahim.
Kousik · 2 March 2023
Agent replied · 30 July 2023
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleTenaha recently dealt with the sale of a property for me. At all times she was very professional, ringing me weekly and updating me on how the sale was progressing. Very helpful and friendly lady. At the very beginning when I put the property on the market another member of the East Croydon team , Elise was also very helpful and professional. Regards to you both. Vicki
Mia · 29 September 2023
Agent replied · 29 October 2023
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI had the pleasure of dealing with Doug at Bairstow eves who helped me to find and rent a new property. Doug is hands down the best estate agent I have worked with. He was prompt to get in touch when I made an enquiry, took the time to understand my needs and went above and beyond to find a time that suited me for a viewing as well as provide all the information I needed about the property. It is clear he cares about relationships and finding people the best property, not just the bottom line. Would highly recommend. Thanks Doug!
David · 30 July 2022
Agent replied · 30 July 2023
Thank you for your wonderful recommendation and 5* review. Best wishes, Lucy, Customer Relations
★★★★★ 5/5
GoogleI have been dealing with Remar from Countrywide in Bairstow, and he has just secured a mortgage for me. He has kept me updated the whole time, is really friendly, and a joy to deal with. Thanks again Remar!
Lee · 5 February 2025
Agent replied · 31 January 2025
Thank you for your brilliant 5* review and thank you for your kind words Lee. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThis is my second time of attempting to write a review so I hope this shows up! The team at Bairstow eves are simply exceptional, demonstrating professional in my dealings with them.
My very special thanks to Doug who showed me the flat I'm renting now. Thank you Doug for the very quick snd seamless process of renting this flat. Special thanks to Hayley and Harvey also who have been very helpful whenever I had a question or needed help in any way with the flat I recently rented. I have enjoyed visiting your offices as every is do friendly and nice. I look forward to continuing to work with you in the future.
Ella · 18 September 2024
★★★★★ 5/5
GoogleThe service from Bairstow Eves East Croydon was exceptional. Elise, Elliot and Leon really made the experience so much simpler with the friendly and responsive communications. A special thank you to Leon who went out of his way to help me out of a potentially stressful situation on the day of completion. I highly recommend the team at this branch.
Lindsey · 6 February 2024
Agent replied · 5 June 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleDoug from the Croydon office was a very big help with getting my new flat. Nothing was too much for him and he went all out in making sure I got my flat, he’s got that personal touch and guides you all the way from viewings to securing the property. I can’t thank him enough!!!! If you’re looking for a new flat in the Croydon area the Doug from Bairstow Eves Croydon office is your man!!! Thank you so much Doug!!PositiveQuality, Professionalism
Ope · 6 June 2022
Agent replied · 5 June 2024
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy wife and I dealt with Hayley Bosdet and her colleagues Harvey and Doug. We had a great experience. Hayley and her team were hugely efficient, professional, courteous and friendly throughout and we would not hesitate to recommend them to others. Fantastic lettings service! Thank you Hayley, Doug, Harvey and the whole East Croydon team.
Paul · 8 May 2024
Agent replied · 5 June 2024
Paul Antoniou for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI am pleased with the service we have received from this letting agency. Staff were very courteous, professional and on point with service. Feedback when needed was highly appreciated and I would recommend everyone to use them for an professional and reliable experience. Much thanks guys... we are extremely grateful.
Ian · 13 February 2026
Agent replied · 13 April 2026
Thank you for your kind words and recommendation! We strive to provide exemplary service and it means a lot to us that you had a positive experience with our agency. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThis is my first time dealing with Bairstow eves East Croydon, all staff are amazing. Queries are answered and followed promptly. I will definitely recommend anyone looking for property to go for them
Comfort · 23 June 2026
Agent replied · 23 August 2026
Thank you so much for your kind words! We are thrilled to hear about your positive experience and are always happy to assist with any property needs. Your recommendation means a lot to us. Kind regards, Lucy, Customer Feedback and Support Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.