Bairstow Eves Purley Sales reviews in Croydon

★★★★★ 5/5

Google

Really pleased with the service received from the team.They were very efficient and professional and friendly. I would especially recommend Ivo if you need anyone to help you out quickly.PositiveResponsiveness, Professionalism

Tope · 12 January 2022

★★★★★ 5/5

Google

Samantha and callum recently dealt with the sale of my late parents home. They provided a superb service with care and attention. They managed to get a relatively quick sale. This was much appreciated at this sad time. The family thank them both.

Martin · 2 October 2024

★★★★★ 5/5

Google

My experience with Bairstow Eves has been fantastic. Tom and Julie were both really helpful and helped things run very smoothly when moving into our new flat. A very professional service from start to finish. We are both very grateful, thank you.

Ben · 25 October 2018

★★★★★ 5/5

Google

My sale took 6 months to complete due to incompetent solicitors. I still think it would not be completed untill now. If it wasn't for the persistent of bairstow eves everyone was helpful in particular luke from the purley branch went above and beyond trying to get the sale through which he did. I just wish solicitors showed as much professionalism and passion for thier job once again thank you luke Do not hesitate to use sold my flat in two weeksPositiveQuality

Rrr · 24 October 2021

★★★★★ 5/5

Google

On behalf of my family, We are pleased to say that their company (especially Ignas and Julie) accommodated us with class and profession. I would recommend this company to anyone who is interested to rent or buy a property (Purley branch).

Franchesca · 25 October 2018

★★★★★ 5/5

Google

My fiancé and I had a fantastic experience moving into our first apartment together. Special Thanks to Ivo who done a great job listening to our needs and Answering any questions we had.PositiveResponsiveness, Quality, Professionalism, Value

Earl · 24 October 2020

★★★★★ 5/5

Google

Staff here were very friendly - I made a lettings enquiry and delt with Julie and Jamal, Hayley was very cheery and helpful.

George · 24 October 2022

★★★★★ 5/5

Google

Hayley is amazing, she has been a great help throughout my 2 year tenancy and couldn't recommend her and the team more!

Mikey · 24 October 2022

★★★★★ 5/5

Google

Fantastic service from Ivaylo,Amy and petya! They helped me throughout the whole process which was very quick . They were both reassuring, having being anxious from how I was treated elsewhere. I couldn’t recommend them enough. Very pleased with the service i received😁😁 …

Louise · 25 July 2024

★★★★★ 1/5

Google

Despite de lockdown and the difficult time the agency went through, we had Sophie and Liam helping us out moving into a new property with a great professionalism. However, once in the house, end of June, the maintenance team completely let us down, keeping ignoring our emails, resolving a very few issues a couple of days only before the rent is due to then chase us for the fullrfull payment, once paid keeping ignoring our emails again... Very appallingNegativeResponsiveness, Professionalism

Longane · 12 January 2021

★★★★★ 1/5

Google

Lettings Manager Julie Goddard flat out refused to return our tenants deposit to us after our inventory highlighted some damage. TenantS have accepted all liability and want the whole deposit returned to us for additional missed rent also, but Julie refuses to release deposit to us because “they are not paid to deal with deposit issues”. Bairstow Eves registered the deposit and are therefore the only party that can access it. I have been refused access to the account from ‘my deposits’ protection scheme despite my efforts to attempt to mediate the situation myself. This seems highly illegal that Bairstow Eves can just decide not to act to essentially keep the deposit. So we now have the headache of raising a formal complaint with The Property Ombudsman which takes weeks and is completely unnecessary. We are very disappointed at Bairstow Eves highly unprofessional and deliberately difficult stance on the matter. They were great at the beginning when we were giving them money but now there are some administrational matters to deal with, which they will not be receiving any further income for, they are being extremely difficult. I own a few properties and am used to dealing with agents and most are ok, but a true test of a good business relationship is when things are difficult, not when they are easy. I would not recommend Bairstow Eves as a result of this experience as their compliance team are equally as difficult, unnecessarily protracting the whole situation with weeks of investigation and lots of avoidance tactics. I’ve been waiting nearly 3 months and counting for the return of this deposit to date since our tenant moved out. Avoid this company at all cost.

Steven · 24 October 2020

★★★★★ 1/5

Google

Despite de lockdown and the difficult time the agency went through, we had Sophie and Liam helping us out moving into a new property with a great professionalism. However, once in the house, end of June, the maintenance team completely let us down, keeping ignoring our emails, resolving a very few issues a couple of days only before the rent is due to then chase us for the fullrfull payment, once paid keeping ignoring our emails again... Very appallingNegativeResponsiveness, Professionalism

Marise · 24 October 2020

★★★★★ 5/5

Google

Bairstow Eves made purchasing my first property a pretty stress-free affair, particularly Sophie, who was cheery, friendly and equipped with information. I would have no problem recommending Bairstow Eves to my friends and family.

David · 25 October 2019

★★★★★ 5/5

Google

Jamal, Julie and Hayley made it very simple to transition into my new property. Can’t thank them enough!

Alex · 24 October 2022

★★★★★ 5/5

Google

I’ve had a great experience with Bairstow Eves, they’ve helped me find a new home and move in swiftly and efficiently! Their agent William D was extremely helpful in keeping me updated explaining the process and handing over the keys. Will definitely recommend! Zahra

Zahra · 7 August 2025

★★★★★ 5/5

Google

Jamal & Hayley was amazing and very helpful with moving me in to my new property. Thanks

Callum · 24 October 2022

★★★★★ 5/5

Google

It was my first time moving out and my estate agent was Tom. We had been to a few other companies before but no one helped us like Tom in Bairstow Eves. He was extremely friendly and made me feel very comfortable, with his friendly and helpful attitude. My experience looking for a flat was made both enjoyable and easy! He kept me well updated and informed with everything that was happening. I Couldn’t be more happy with his service.

Emily · 25 October 2019

★★★★★ 5/5

Google

Good communication and very helpful throughout the entire sales process. Thank you Camilla and Kerry!

Deanna · 24 October 2022

★★★★★ 5/5

Google

I am currently in the process of buying my first flat through Bairstow Eves in Purley. The first time I walked in I had a warm welcome from Sophie who has looked after me throughout, she has been more than happy to answer all my questions and explained each stage of the process. I also attended a launch event for the flat where I was greeted well by all of the staff who were all happy to assist me in my flat purchase. This is a friendly branch who I would recommend to family and friends. Fingers crossed the rest of my experience with them goes just as well, although I am sure it will!

Alice · 25 October 2018

★★★★★ 5/5

Google

Kerry has recently valued a property for our company for part exchange purposes and she was very efficient with coming back to me with all photos and details we asked for. She had such a friendly and processional manner and I look forward to working with her in the future.

Louise · 24 October 2023

★★★★★ 5/5

Google

Thank you. Jamal was very helpful and made my transition into tenancy very smooth

Kaya · 24 October 2022

★★★★★ 5/5

Google

I recently bought a property through Bairstow Eves Purley. Committed and super professional service. Bella who walked us through every step has been very helpful. She took it upon herself to make sure we "First Time" buyers were comfortable. She always stayed in touch at every step off the way. She even came out on her day off to show the property when we asked. I will highly recommend Bairstow Eves and Bella in particular. Her radiant personality made the whole daunting house buying experience into a wonderful start for us. Thank You. Mik Patel (Mortgage Consultant) has been fantastic through our home buying process. He took it upon himself to thoroughly explain each step and periodically follow up at every stage. He made us feel welcomed. He liaised with the solicitors for the smooth progression. I cannot stress even how much Mik helped us during a stressful stage. I would happily recommend him to anyone else in a similar position

Imran · 25 October 2017

★★★★★ 5/5

Google

Amazing service received from James Anson and Gary. We travelled from Middlesex to Purley for all our appointments and we would do it all over again, we were shown a selection of houses that suited our needs James really took time to know his customers well and any query we had was dealt with in such an efficient manner whether it was with regards to the house we had put in an offer ofr or the mortgage. Would definitely recommend.

Petronella · 25 October 2017

★★★★★ 5/5

Google

Fantastic service from Luke and his team. Kept us informed all through the process. I would thoroughly recommend Bairstow Eves Purley.PositiveProfessionalism

Maria · 24 October 2021