Trusted Agent profile · Croydon

Bairstow Eves Purley Sales reviews in Croydon

4.7

★★★★★ Excellent

235 reviews across 1 platform

2-3 The Exchange Purley Road, Purley, CR8 2HA, Croydon, CR8 2HA

Bairstow Eves's office in Croydon, at 2-3 The Exchange Purley Road, is rated 4.7 out of 5 across 235 reviews on 1 platform, including 235 Google reviews rated 4.7.

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4.7 / 5

235

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Croydon office, from every platform, shown as written. First names only.

5/5

Google

I recently bought a house through Bairstow Eves and Aimee was the agent dealing with everything. She was a delight to work with - efficient and great communication to help get things across the line before the sale potentially fell through. Thank you!

Michelle · 24 October 2023

Agent replied · 23 October 2024

Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

We were buying a property being sold by Bairstow Eves and from a buyer's perspective they were very accommodating for additional viewings, then when we were trying to exchange Sam Goodman was great at pushing things along with the solicitors.

Daniel · 28 December 2023

Agent replied · 23 October 2024

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Joshua has been attentive to our tenancy repair issues. He was emphatic and sympathetic and would always keep us up to date. Working with him it feels like I am talking to an individual and not an official in a large organisation.

G · 24 October 2023

Agent replied · 23 October 2024

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Many thanks to Joshua Wadmore for taking care of the repairs and maintenance for my Tenant, especially under challenging conditions and outside of his control. Joshua has been both understanding and diligent. His attention to detail and determination has been appreciated.

BENITA · 24 October 2023

Agent replied · 23 October 2024

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Thank you too all the staff at Bairstow Eves in particular Sophie Pearson. Sophie has played a big part in making the purchase of my flat proceed smoothly. She has been a great point of contact helping with any queries I have had and always making herself available for viewings. I would highly recommend working with Sophie to buy a property. Thanks for all your help.

Krishan · 25 October 2019

Agent replied · 23 October 2024

Thank you Krishan for your amazing 5* review of Sophie and our team at Bairstow Eves. It is great to see that you would highly recommend our team. Best wishes, Scott

5/5

Google

Had a fantastic experience of renting with Bairstow Eves. The whole process was very professionally dealt with, no stress from start to finish. Hayley is especially helpful, professional and went above and beyond. Would recommend the branch to anyone wanting to rent in the area. Thank you so much Hayley!

Victoria · 24 October 2022

Agent replied · 23 October 2024

Many thanks for your wonderful 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

I’ve been directed to the property I am renting today after receiving a call from Amy Rest following up on my enquiry on another property. Amy and Petya Daneva assisted me and my husband through the process of signing the contract and getting the keys. I appreciate the speedy and friendly response and always keeping in touch as we waited for the documents. Thanks!

Camila · 3 December 2024

Agent replied · 9 December 2024

Thank you for your glowing 5* review Camila. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.

5/5

Google

I would just like to say thanks to Samantha I I am now.. moving this wouldn't have been possible without help, patience, and professionalism of Samantha and her team

Angela · 26 April 2024

Agent replied · 23 October 2024

Thanks for the excellent 5* review Angela Lewis! Best wishes, Lucy, Customer Relations.

5/5

Google

Kerry has been the most knowledgeable and helpful agent we have ever had the pleasure of working with. Would highly recommend the whole team at Bairstow Eves for anyone looking for expert local knowledge of the area.

Eddy · 24 October 2023

Agent replied · 23 October 2024

Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.

5/5

Google

Bairstow Eves, Purley, handle the rental of my flats on a full management basis and the service has been exemplary. Amy is always ready to go the extra mile to get things done to everyone’s satisfaction. Thanks!

Alan · 24 October 2023

Agent replied · 23 October 2024

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.

5/5

Google

Very happy with their approach and how they were trying to chase along the sale, particularly Kerry. They were considerate, understood my requirements and advised of realistic prices and sale technique/timescales. Very knowledgeable, friendly and informative staff, I would happily use again if I was still in the area.

Jonathan · 24 October 2022

Agent replied · 23 October 2024

Thanks for the wonderful 5* review and your kind words! Best wishes, Lucy, Customer Relations.

5/5

Google

William Donkor was a great person to deal with. He kept constantly in touch and progressed a quick and efficient conclusion to contract.

Charnbir · 18 September 2025

5/5

Google

A big thank you to Ivo and Amy for getting us a house we love! . Thank you for the support and guide throughout the whole process. Cheers!!!

Funmi · 26 April 2024

Agent replied · 23 October 2024

Hi Funmi, Thank you for your wonderful review of our local team and providing them with 5*! - Best Wishes, Scott @ Customer Care

5/5

Google

Very happy with my experience, Ivo went above and beyond what was expected. Always punctual, responsive and professional. There was clear communication and follow-up throughout the whole process, and I was updated regularly with new listings I might be interested in. Referencing and tenancy documentation was really straight-forward and user-friendly. Thank you, Ivo Krestev :)PositiveProfessionalism

Ishaq · 24 October 2021

Agent replied · 23 October 2024

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Very happy with our experience of renting with Bairstow Eves. The whole process was really professionally dealt with, no stress from start to finish. Julie is especially helpful, professional and always goes the extra mile to get stuff sorted. Would recommend the branch to anyone wanting to rent in the area. Thanks Julie and team!PositiveResponsiveness, Quality, Professionalism, Value

Carrie · 24 October 2020

Agent replied · 23 October 2024

Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

We have rented out the property with Bairstoweves and the whole process was very smooth, especially Ivo. He help us through out the process and kept us update with progress for the process to be completed as early as possible for us to move into the new property in a short notice.PositiveResponsiveness, Professionalism

M · 24 October 2021

Agent replied · 23 October 2024

Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

We couldn’t be more grateful to Amy for all her help in finding us a home when we were really in a pinch. From the moment we got in touch, she was professional, responsive, and genuinely kind. She went above and beyond to understand our needs and worked tirelessly to make sure everything was sorted quickly and smoothly. Amy’s communication was spot-on throughout the whole process, and she made what could have been a really stressful experience feel easy and even enjoyable. Thanks to her, we’re now settled in a place we love. We honestly couldn’t recommend her more highly, she’s an absolute star!

David · 3 May 2025

5/5

Google

Thank you to all at BE Estate agents (especially Ivaylo!) Very professional and friendly service throughout. Very nice properties available for viewing at your convenience. Ivaylo made everything clear, simple and fuss-free from beginning to end. Thanks to Julie too for following up a week after I moved in!PositiveResponsiveness, Quality, Professionalism, Value

L · 24 October 2021

Agent replied · 23 October 2024

Thank you for taking the time to leave us this great 5* review. Kind regards Lucy, Customer Relations

5/5

Google

Well Done to Jamal for a hitch-free move in Recently moved into a property. Jamal from Bairstoweves Purley way Branch made the whole process easy and hitch free. Well done to him

Ebube · 24 October 2023

Agent replied · 23 October 2024

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Kerry at Bairstow Eves has been invaluable in my journey as a first time buyer and making me feel supported every step of the way. Kerry really takes the time to listen and understand what I'm looking for as a buyer (mostly before I realise it myself!) and responds with an excellent range of properties that are well-suited for me. She checks in regularly whilst giving me the space to think things through and I haven't experienced any of the pressure I've felt from other estate agents. I'm still in the process of looking but I couldn't have got this far without Kerry's support and I highly recommend her for other first time buyers.

Chiara · 24 October 2023

Agent replied · 23 October 2024

Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Fantastic service from start to finish. Sam Goodman guided me through my first purchase professionally and clearly. The service provided was exceptional, with regular check ins with myself to make sure any concerns were addressed. I feel very fortunate to have been looked after by such a talented team and supported so closely. Strongly recommend to anyone looking to sell their property or purchase one of their listings.

Robbie · 25 June 2024

Agent replied · 23 October 2024

Thank you for leaving us your superb 5* review and recommendation Robbie. Best wishes, Lucy, Customer Relations.

5/5

Google

Bairstow Eves Lettings was recommended to us. We are pleased we went with them. Amy found a lovely tenant and we are very happy with the outcome.

Lesley · 28 November 2023

Agent replied · 23 October 2024

Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

The experience with the agency was great. Jamal was so attentive, clear and honest, which made the deal be really safe and comfortable. I strongly recommend their services.

Fabio · 24 October 2023

Agent replied · 23 October 2024

Thanks for the excellent recommendation, 5* review and your kind words! Best wishes, Lucy, Customer Relations.

5/5

Google

Ivo is a credit to Bairstow Eves, a great communicator and responsive when I have needed clarification. As well as willing to go the extra mile when I have requested specific information. Thanks for making my move stress free Ivo.

Craig · 24 October 2022

Agent replied · 23 October 2024

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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