Bairstow Eves Purley Sales reviews in Croydon

★★★★★ 5/5

Google

I have been dealing with Kerry Walker at Bairstow Eves and as everyone knows buying or selling a property is one of the most stressful things a person can go through and i can honestly say Kerry has been a Godsend, every step of the way she has managed the one and most important thing any seller or buyer needs, and thats Communication. Every appointment every cancellation or communication and feedback with my tenants etc has been passed on to myself from Kerry , and this has put my mind at ease knowing that my flat is 100 percent in the best hands. I cannot fault her professional manner one bit and i would have no hesitation in recommending her services to any of my family or friends. Kerry is an Asset to Bairstow Eves in purley and they would lose an incredible asset to the Croydon,Purley Surrey area if they do not follow her way of informing the clients the way she does. I am multi agency and the other estate agents on a scale of 1 to 10 in terms of service and getting my flat out there are on a 3, Bairstow Eves have been 10 out of 10.

Larry · 24 October 2023

★★★★★ 5/5

Google

We approached Bairstow Eves to find a tenant for our property which was new to market. Amy Rest was our main contact at the Purley office. We were novice landlords, so were very grateful for her help and guidance in preparing for our first rental. Amy managed every aspect of the rental process and kept us well informed along the way to finding us a tenant. Amy was friendly and professional throughout and I would not hesitate to recommend both her and Bairstow Eves to anyone looking to rent a property.

Geoff · 24 October 2023

★★★★★ 5/5

Google

We approached Barstow Eves to help us to secure a new tenant for our rental property as the existing tenancy was coming to an end. Our initial contact was with Marcus who carried out the valuation and prepared the marketing information. Following that our main contact was with Sophie, whom we found to be professional, efficient, persistent, an excellent communicator and overall, a pleasure to work with. She arranged viewings and sourced potential tenants until she found us the perfect fit. She also provided us with regular feedback and talked us through the whole process. Most importantly she ensured there was no void between the old tenant moving out and the new tenancy beginning. We would have no hesitation in recommending Sophie and the team!

Jez · 24 October 2023

★★★★★ 5/5

Google

Kerry Walker is a nice individual. She is warm, friendly and has a pleasant demeanor. I enjoyed debating the potential value of a property with her and appreciated her professionalism in giving me oversight into areas she is more familiar with than I am. Whilst we were not able to do a deal together this time around, I walked away feeling comfortable to consider her suggestions in future. She is someone who clearly understands that real estate is a people business and I have no doubt she will do herself and her agency proud. Thank you Kerry.

A · 24 October 2023

★★★★★ 5/5

Google

Used Bairstow Eves Purley to rent a new flat and was delighted with the friendly and warm service provided, and how quickly I was able to secure a lovely property. Will D. was excellent in showing me the property and then keeping me up to date with the process of the application. I look forward to continuing this positive relationship and am confident their attentive approach will extend to any future needs with the property. Thanks again!

Josh · 9 September 2025

★★★★★ 5/5

Google

I recently worked with Bairstow eves to find the perfect home to rent for my kids & I, thanks to Amy for making everything possible. I don’t think anyone else would’ve went as hard as Amy did, she’s very professional & straight to the point. Big up yourself girl :)

Rose · 2 December 2024

★★★★★ 5/5

Google

I would like to express my sincere gratitude to William Donkor for his exceptional support and dedication. His professionalism, patience, and friendly approach truly made a difference. He went above and beyond to make everything smooth and stress-free, and I genuinely appreciate all his efforts. Thanks You so much 🔥🙏💐 …

Celiane · 2 April 2026

★★★★★ 5/5

Google

It was a pleasure to taken care of by such a Professional Team and many thanks to Will particularly 👍 👍 👍 👍 👍 …

Robin · 24 August 2025

★★★★★ 5/5

Google

Thank you to all the team who made my recent purchase of a buy-to-let property smooth. I have bought two properties from Bairstowe Eves in the area. Aimee was great. She informed me of a property that I didn't realise was for sale. They listened to me when I said that the price was too high as I had bought a similar property in the same block. The communication was smooth and they were very patient with me as I also am a surgeon running a private practice so had only small amounts of the time during the day. Julie was amazing at finding a tenant to move in only a few days after completion. Also, thank you to Camilla who sold me my first buy-to-let in the area.

Msl · 24 October 2022

★★★★★ 5/5

Google

I recently worked with Bairstow Eves for my rental search, and a special thank you to Mr. Jamal, who was incredibly helpful throughout the process. From our first interaction, Mr. Jamal was professional, attentive, and genuinely cared about finding the right property for me. He took the time to understand my needs and provided excellent options that matched my criteria perfectly. The viewings were well organized, and Mr. Jamal was always available to answer my questions and address any concerns. Once I found my ideal home, he made the application process seamless and stress-free. I highly recommend Bairstow Eves, especially Mr. Jamal, for anyone looking for a dedicated and knowledgeable letting agent. Thank you for making my experience so positive!

Praneeth · 3 November 2024

★★★★★ 5/5

Google

Buying our first property with Bairstow and especially Sam Goodman only took 2 months start to finish! Sam was very helpful and great at chasing everyone up involved in a polite, understanding manner. She made the experience quicker and simpler for us as much as she could. We would definitely recommend!

Farzana · 24 August 2024

★★★★★ 5/5

Google

Very helpful, understanding of mine and my family’s needs, reassuring, helped with finding the right property for me. Both Jamal and Amy were very helpful, got back to me as quickly as they could regarding any questions I had. Couldn’t ask for a better letting agency.

Holly · 3 November 2024

★★★★★ 5/5

Google

The service I received from Sam Goodman, the branch manager, was excellent. This was a difficult purchase with lots of issues but Sam always dealt with the situation in a prompt and professional manner. I am now happily in my new house and would recommend Bairstow Eves, Purley. All the staff were really helpful and courteous during what was a really stressful time for me. Thank you again.

Karen · 2 September 2025

★★★★★ 5/5

Google

Been an absolute pleasure working with Ivo and everyone at Bairstow Eve to transition into our new home. From the first viewing to receiving our keys there has been zero issues, great communication throughout the process. My family couldn’t be anymore prouder Well done Ivo and team ❤️🖤

Levi · 25 July 2024

★★★★★ 5/5

Google

My experience with Bairstow Eves, Purley was nothing but pleasant and stress- free! They understood the anxiety that can come with finding a new property to rent and really put me at ease that they had things under control from the get-go. Both Ivo and Sophie's communication/ responses were extremely timely, professional and friendly and they provided clear instructions & information of next steps throughout the whole experience. When coming in to sign final documents and collect keys, Julie was lovely and super informative with all the final things I needed to know. Overall, the team were outstanding and I'd recommend them to anyone.PositiveResponsiveness, Professionalism

Ellie · 24 October 2021

★★★★★ 1/5

Google

Friendly stuff ,unexperienced but friendly until the date we received our flat's key,after that date and for the rest of our renting period almost 1 and half year they are disappeared as letting agency . They only care for the tenants to sign contracts and get paid their commission. I was believed Acorn was the worst but Bairstoweves (Purley office) is far the worst. I don't recommend anyone to use them .

Ioannis · 24 October 2022

★★★★★ 1/5

Google

Ivo is hands down the worst letting agent I’ve ever had the displeasure of dealing with. Not only did he lie to my face on the viewing he is now refusing to issue me with a signed copy of my tenancy despite the fact I’ve been living here since October. He is rude, ignorant and totally unprofessional.

Jade · 28 December 2023

★★★★★ 5/5

Google

I had a really great experience working with William Donkour. He was kind, patient, and very helpful throughout the whole process of getting my house. He made everything easy to understand and was always willing to support and answer my …

Daniel · 19 March 2026

★★★★★ 5/5

Google

It was a lovely experience to use Bairstow Eves' services for selling our house in Purley. Our main contact was Aimee who was very professional and readily available to address any queries or concerns during the entire process. With Kerry, Aimee and the team they made the whole process very easy for us. We would certainly recommend Bairstow Eves'.

A · 24 October 2023

★★★★★ 5/5

Google

I recently completed on the purchase of my new home through Bairstow Eves Purley and had a very positive experience. Buying a property can be stressful at times, but Sam, the branch manager, was excellent throughout. She was attentive, …

Nicole · 16 March 2026

★★★★★ 1/5

Google

On recommendation from someone we decided to use their service to rent our flat. Worst communication from the Manager Julie. Even though I confirmed with them a month ago there was no advertisement of our flat nor they shared the details with other branches. I tried to ring their number but either no reply or someone will take a message but again no call back. I do not recommend Purley branch due to poor service.NegativeResponsiveness, Quality, Professionalism

James · 24 October 2021

★★★★★ 5/5

Google

I have been working with William Donker over the last couple weeks to obtain a studio and he has been extremely professional, friendly and highly accommodating. He has kept me well informed every step of the way and I’ve been so happy with the entire process. Would definitely recommend to anyone searching for a new place to call home!

Emma · 17 September 2025

★★★★★ 5/5

Google

I had a fantastic experience with the Assistant lettings Manager William Donkor from start to finish, he was professional, responsive, and genuinely helpful. He made the whole process smooth and stress-free, always keeping me informed and …

Affi · 26 March 2026

★★★★★ 1/5

Google

I have just rented a flat with them and they are quick and responsive and very reliable. Specail thanks to Ivo The Above was the comment I left when I was given false promises by the agents and they are the most unprofessional bunch of people you will be dealing with if you choose to do so. 1. Promises that they don't honour 2. Rude staff who fake care only till they receive the money and then they are like who are you? 3. I was told by my friend mentioned above that they don't care about tenants its only Landlords who matter to them. 4. Trying to escalate to the Branch Manager was a waste of time and was faced with humiliation. 5. Eventhough they made mistakes by giving false deadlines and promises i paid the cost of £800 for a flat i never moved into. 5.trying to dump damaged properties with promises to fix but guess what ?nothing happens when you move in. luckily I didn't. Its not the whole Bairstow Eves team to blame but a people like above mentioned individual and his Branch Manager bring a very bad reputation for the whole multinational organisation.NegativeProfessionalism

Azad · 24 October 2020