Every review we hold for the Croydon office, from every platform, shown as written. First names only.
β
β
β
β
β
5/5
GoogleAbsolutely first class experience with Thomas Wright. He made the process of getting me into my new beautiful flat a really good one. He was pleasant, amenable and actually cared about me as a tenant, this goes such a long way when you are having to move home. Thank you for everything, much appreciated. I'll be using that special fridge door regularly methinks! Paula
Paula-Maria Β· 25 October 2019
Agent replied Β· 23 October 2024
Hi Paula
Thank you very much for this review and 5* rating! I am delighted to hear that Thomas provided such good service helping get you into your new flat!
Kind regards, Jake
β
β
β
β
β
5/5
GoogleGreat team @BairstowEves especially Ignas Pilybas and Julie Goddard. Very helpful and reliable! Thank you guys for everything!
M Β· 25 October 2017
Agent replied Β· 23 October 2024
Thank you for your wonderful review.The team at Bairstow Eves in Purley strive to provide an outstanding and reliable customer experience to all customers. I will pass on your kind comments Ignas, Julie and the entire team at the branch. Many thanks
β
β
β
β
β
5/5
GoogleLuke helped us buy our dream home as first time buyers. He fought our corner for a really great price and was a great intermediary between both parties. He was really responsive and answered all of our queries (even on weekends!) and made what could have been a stressful experience into a really happy one. Thank you!PositiveResponsiveness, Quality, Professionalism
Amy Β· 24 October 2020
Agent replied Β· 23 October 2024
Thank you for your brilliant comments and 5* review! I will make sure your kind words are made known to our local team and their Regional Director. Best wishes, Scott @ Customer Relations.
β
β
β
β
β
5/5
GoogleAfter an awful tenancy with another agent who managed to put in a tenant who didn't pay on time and wrecked the property, the process with Julie and Ayden has been great. Property let within 2 week of going on the market, very professional service and good follow ups.
Mike Β· 25 October 2016
β
β
β
β
β
5/5
GoogleI have to say will from bairstow eves has been amazing, talked me through the process, explained everything clearly and went above and beyond to help, first class service would highly recommend
Dawn Β· 22 April 2025
β
β
β
β
β
1/5
GoogleAvoid renting your property with this company. I provided notice months ago to end my contract with them and this hasnβt been done. I raised a complaint and received an unsatisfactory response. They never bother getting back to you when you call or email. Worst company ever - look elsewhere if you want to rent your property.
K Β· 27 March 2024
β
β
β
β
β
5/5
GoogleGreat team to work with in the Lettings team. Many thanks. π β¦
Ern Β· 16 October 2024
Agent replied Β· 23 October 2024
Thank you for taking the time to leave us this amazing 5* review Ern. Kind regards Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleKudos to Camilla Heenan for suggesting a property that we hadn't previously considered. We liked it more than any others we'd seen! Really appreciate Luke's dedication staying late after work to show us the house. Sale process in early stages but thoroughly impressed with the level of service so far from the staff @ Purley branch. Thank you.
Simon Β· 25 October 2019
Agent replied Β· 23 October 2024
Thank you Simon for your wonderful 5* review. It is always great to read about our teams dedication and I will make sure your kind words are passed onward to Luke and the Bairstow Eves team.
Best wishes, Scott
β
β
β
β
β
5/5
GoogleI have had great service from Sam and Camilla (Purley office) with my ongoing sale and purchase, thank you.
Bob Β· 27 March 2024
Agent replied Β· 23 October 2024
Thanks Bob Irwin for the excellent 5* review! Best wishes, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleI have had an extremely positive and happy service, all members of staff I found to be very friendly, approachable and quick to help with any issues or queries I had. All in all itβs been a pleasure.
Patrick Β· 24 October 2022
Agent replied Β· 23 October 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleJulie and Tom in the letting department have been a huge help. They always put your mind at rest and get everything done. Can't thank them enough. If I was to rent my property again I would use Bairstow Eves again due to the service Tom and Julie provided me. Thank you both!
Lisa Β· 25 October 2019
Agent replied Β· 23 October 2024
Many thanks for taking the time to leave us this fabulous 5* review and recommendation. I will ensure your kind words are passed on to Tom, Julie and the Bairstow Eves team.
Kind regards, Lucy
β
β
β
β
β
5/5
GoogleAyden and Julie from Bairstow Eve in Purley worked vey hard to find my tenant in very short period. Both extremly polite, I higly recommend Landlords to use them. Well done Ayden and Julie thank you very much for your help
Nash Β· 26 October 2015
β
β
β
β
β
5/5
GoogleHighly recommended agency! Tom, who managed to sort out our moving, was really friendly and helpful for everything we needed. Also, he was always there whenever we needed to communicate him. Sophie, who helped the administrative stuff, was also very kind and reliable. Iβm glad that we found them for our moving.
Jihyun Β· 25 October 2019
Agent replied Β· 23 October 2024
Jihyun, thank you for your 5* rating and recommendation. Kindest regards, Mark
β
β
β
β
β
5/5
GoogleGood courteous service from the team in helping me buy my flat.
Paul Β· 25 June 2024
Agent replied Β· 23 October 2024
Many thanks for the fantastic 5* review Paul. Kind regards, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleHaving dealt with a lot of agents I would like to express how impressed I have been with Luke at your Purley branch. He has kept me fully informed of new properties, with his excellent knowledge of the area, he has been a gem! He has shown such professionalism and great customer service.
Samantha Β· 25 October 2018
Agent replied Β· 23 October 2024
Hello Samantha,
Thank you for this amazing 5* review for Luke at Bairstow Eves in Purley, it is brilliant that he has kept you fully informed with your search for new build properties with his excellent knowledge and great customer service. Best wishes, Maryjane.
β
β
β
β
β
5/5
GoogleI dealt with top brokers in last couple of year, and I really found Bairstow Eves *Best* amongst them. They solved each and every query of mine in timely manner. Know very well about my requirements and its best possible way to resolve. I definitely recommend them !!!PositiveResponsiveness
B Β· 24 October 2020
Agent replied Β· 23 October 2024
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
β
β
β
β
β
5/5
GoogleI bought a flat through Bairstow Eve Purley. I had a pretty harrowing 14 month odyssey trying to get it due to both sidesβ solicitors. The agent who worked on my case, Kerry, was hugely helpful through the whole process. She pursued the very slow solicitors tenaciously, was very communicative, and attentive to the case.
Cody Β· 24 October 2023
β
β
β
β
β
5/5
GoogleHad a great experience dealing with Julie, Jamal and Hayley whilst attempting to find a property to rent. Their communication throughout the process was amazing and I cannot thank them enough for their hard work!
Danan Β· 24 October 2022
Agent replied Β· 23 October 2024
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleExcellent services, William Donker did a fabulous job in assisting with the letting. 5 stars, Highly recommend!!
Dk007 Β· 7 June 2025
β
β
β
β
β
5/5
GoogleI would 100% recommend anyone to use Bairstow Eves. They made finding the right flat easy and simple. Julie and Ayden were fantastic! Makes a delightful change from most agents we have dealt with in the past.
Ben Β· 26 October 2015
β
β
β
β
β
5/5
GoogleI couldn't be happier with the impeccable service. Particularly from the the lovely Sophie. Very professional,and honest and never failed to follow up on my mother's property search any queries. Thanks so much ,after much patience and guidance we finally found the right property for my mum !!!
Jasmine Β· 25 October 2019
Agent replied Β· 23 October 2024
Thank you for your wonderful 5* review of our team at Bairstow Eves. It's good to know that the team have been so supportive. Kind regards, Mike.
β
β
β
β
β
5/5
GoogleKerry Walker helped me with an Enquiry I had the other day in a quick and efficient manner. Fabulous service!
Dan Β· 24 October 2023
Agent replied Β· 23 October 2024
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleI had a very professional experience with Luke Ball. He immediately understood the famils needs and took prompt actions to arrange the house accordingly. He kept me updated through the process. He was very helpful to arrange a 2nd viewing of house with a very short notice. He has excellent mannerism and helps his customers to the best of his abilities. I wish him best of luck in his career and look forward to do more business through them. I would like to thank the management of Bairstow Purley including James and Sophie for their professional help.
Babar Β· 25 October 2018
β
β
β
β
β
5/5
GoogleI would highly recommend the services I received from Olivia O'keefe. Since going under offer with the sale of my flat and searching for a rental home for my husband and child, she was able to work effectively with my family and me to find a home in Cheam.
Her services were not only professional and friendly but she is very knowledgable of her areas, which was what we needed. She was able to capture our needs and work with us in search of our preferred location. I can only but say her services were perfect and would not hesitate to recommend her services to anyone moving into the area.
Keep up the good work Olivia, you are a valuable employee.
Thank you once again from a very happy customer.Thank you for all your help.
Meche Β· 25 October 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.