Trusted Agent profile · Croydon
★★★★★
96 reviews across 2 platforms
3 Station Approach, Hayes Lane, Kenley, CR8 5JD, Croydon, CR8 5JD
Bairstow Eves's office in Croydon, at 3 Station Approach, is rated 4.8 out of 5 across 96 reviews on two platforms, including 95 Google reviews rated 4.8.
Every review we hold for the Croydon office, from every platform, shown as written. First names only.
5/5
GoogleGreat service from Abi and Diane, keeping me informed throughout my recent purchase. Felt like I was in good hands.
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleI recently appointed Jenna at Bairstow Eves to sell my property and she has been a breathe of fresh air compared to my past experiences. Her advice on how to pitch my price was very professional and has kept me up to date the whole way through. In her abscence her colleagues have also been very helpful. I will definitely be re-using Bairstow Eves Kenley.
Hi Ricky, thank you for taking the time to leave us your excellent 5 star review of the professional and helpful service you received from Jenna and the team at Bairstow Eves in Kenley. We look forward to helping you again in the future. Best wishes, Emma.
5/5
GoogleTook all the stress out of our house sale. Efficient, friendly and I would recommend to any of my friends and family.
Thank you for your thoughtful 5* review Jason! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleAt first I was reluctant to book a valuation on my home as I've lived there for over 15 years, but Connor helped me through every step from selling my home to helping me find a new home that is a lot more manageable and thanks to the advice, he helped me get from his mortgage adviser, I have manageable monthly out goings.
Hello Paul, it is fantastic to read that Connor and the team at Bairstow Eves in Kenley offered you a 5 star service, helped you through every step of the way and offered great advice in finding a home that suited your needs. Best wishes, Emma.
5/5
GoogleVery impressed with the crew when selling my property with Bairstow Eves Kenley. We had a few hiccups but was no fault of this firms, they were helpful and easily contactable. I would recommend using your own Solicitor and not their recommended ones but as an Estate Agents they were brilliant.PositiveProfessionalism
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleMy husband and I recently purchased our first home with Bairstow Eves in Kenley and Tenaha could not have been more helpful and supportive throughout the process. Thank you!!
Thank you for your terrific 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleCouldn't be happy with the support and service from the team, specifically Dianne who assisted with all queries and constantly kept me updated. Made our year :)
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
4/5
GoogleVery happy with the service I received from the team at Kenley, Jenna, Maxine and Connor. Helpful, friendly and professional service. Took the pain out of moving and having to show people round. Kept well informed of what was happening and arranged plenty of viewings for me. Would recommend based on my own experience.
Thank you Jacqueline for the amazing review of your experience with our Bairstow Eves branch in Kenley. Many thanks for the recommendation. Best wishes, Lucy
5/5
GoogleGreat service from Maxine and Jenna in Barstow Eves Kenley. They persisted over a period of time to sell our house in a tough market. Many thanks to them we are now incredibly happy in our new family home. If you are looking for proactive estate agents, look no further.
Hi Sarah, thank you for leaving your excellent 5 star review of the great service you received from Maxine and Jenna at our dedicated Bairstow Eves team in Kenley. It is brilliant to read that they persisted and sold your house in a tough market and I would like to wish you all the best in your new home. Kind regards, Emma.
5/5
GoogleGreat, Professional. Really good advice for selling the house. Sale wenth through even though it was all during Covid-19. Maxine gave me her personal numnber if I ever needed it despite the downturn. If I were to move in the area gain defo use them.
Thank you for your glowing 5* review! I will make sure your kind words are forwarded to the local team. Best wishes, Scott @ Customer Relations
5/5
GooglePurchased my first property through this estate agent, very friendly team and Jake managed my case right until the process had finished. Highly recommend using this branch to find you a property.
Thanks for the amazing 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleJenna did a fantastic job with our recently move into our new home in Kenley . She couldn’t be more helpful and always answered our questions . She is a pleasure to meet and we will defiantly be using her again if we ever move
Thank you Lacey, i am glad to read that Jenna was able to deliver an efficient service to you. I will pass on your kind comments. Regards, Sarah
5/5
GoogleAmazing customer service from Maxine and Kerry. Without their dedication and attention to detail I doubt we would have been to have exchanged. Thank you both so much for your hardwork and professionalism.PositiveResponsiveness, Quality, Value
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleMaxine and Kerry provided a professional, efficient service throughout, including for the duration of the lockdown period. They responded quickly to any queries and identified a buyer for my late father’s property at the asking price rapidly.PositiveResponsiveness, Professionalism
Thank you for taking the time to leave your 5* review and brilliant comments. I will of course make sure your kind works are passed on to the local team. Stay safe! -Scott @ Customer Relations
5/5
GoogleWe completed a sale recently through this branch, our local branch at the time. Excellent service all round from Maxine (branch manager) & her friendly team helped us get the best result for all involved. Would highly recommend. 😊👌 …
Thank you for leaving this amazing five star review. I am so pleased to hear how supported you felt by Maxine during your sale. As always we love hearing excellent feedback like this about our branch staff and I'll make sure Maxine and the entire team at the branch hear your lovely comments about their personal and straightforward service. Many thanks.
5/5
GoogleHighly recommend, we have used Bairstow Eves twice. They are professional, have very good knowledge of the area and market. After sales are also excellent. Thank you to all the team at the Kenley Office.
Thank you for your kind 5* review! I will make sure your wonderful words are forwarded to our local team. Best wishes, Scott
5/5
Googleamazing service thank you so much to the team and especially to dianne for the great communication and support throughout buying my first home which was very stressful. thanks!!
5/5
GoogleReally happy with the service I received from Connor at Bairstow Eves. He is very knowledgeable and I can’t fault him or his colleagues the service I received was excellent definitely recommend to anyone.
Hello Harry, it is great to read that Connor from our Bairstow Eves team in Kenley offered you a 5 star service and that he was very knowledgeable. Best wishes, Emma.
5/5
GoogleJenna @ the kenley branch was super helpful with our property search checking in with us and making sure we wasn’t forgotten, will be using again in the future
Thank you for your 5* review! I will of course make sure your kind comments are passed onward to our local team. Best wishes, Scott
1/5
GooglePoor service. Ignorant staff. And simply do not accept responsibility for poorly trained staff. Save yourself time and don't bother using them.
Thank you for taking the time to leave us your comments and I am sorry to read that this may have been your experience. Should you wish to discuss your concerns further, please contact us directly via review@countrywide.co.uk. Kind regards, Donna
1/5
GoogleI was left with the impression that the agent was more interested about their commission than anything else. Steer clear.
Good morning Michael, Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Performance Director to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy.
5/5
GoogleMaxine & Her team were excellent in a very difficult chain. It never would have happened without their efforts.
5/5
YellOutstanding service
A first class estate agent who got us 21 viewings within a week of going on the market and we sold within 2 weeks. Highly professional and very efficient. Highly recommended
5/5
GoogleRating only, no written review.
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Bairstow Eves's Croydon office has 96 reviews across two platforms: 95 on Google, 1 on Yell.
Bairstow Eves Kenley is rated 4.8 out of 5 across all 96 reviews, and 4.8 out of 5 on Google from 95 reviews.
Bairstow Eves Kenley, 3 Station Approach, Hayes Lane, Kenley, CR8 5JD, Croydon, CR8 5JD.
