Bairstow Eves Croydon reviews

★★★★★ 5/5

Google

Special thanks, to Doug, Hayley & Harvey for helping me get the perfect property over the line. I’d been on a lot of visits up to that point but Doug put me at ease instantly and laid out the benefits of my current flat for me personally. So, it was easier to trust their professional opinion - which helped me secure this flat immediately

K · 28 October 2025

★★★★★ 5/5

Trustpilot

Carlton office provide excellent service

My past experiences of using estate agents for house purchases or sales have never been positive. That is until now. Our transaction was fairly simple as we had a first time buyer buying our house and that was the end of the chain. I found communications excellent. Never any delays. Always helpful. Always on time. Conducted viewings for us. Price was very reasonable and there were no hidden costs. Katie and Chloe at the Carlton office handled the whole transaction very professionally. Thank you

Simon · 5 October 2024

★★★★★ 5/5

Google

My wife and I dealt with Hayley Bosdet and her colleagues Harvey and Doug. We had a great experience. Hayley and her team were hugely efficient, professional, courteous and friendly throughout and we would not hesitate to recommend them to others. Fantastic lettings service! Thank you Hayley, Doug, Harvey and the whole East Croydon team.

Paul · 27 May 2024

★★★★★ 5/5

Google

This is my second time of attempting to write a review so I hope this shows up! The team at Bairstow eves are simply exceptional, demonstrating professional in my dealings with them. My very special thanks to Doug who showed me the flat I'm renting now. Thank you Doug for the very quick snd seamless process of renting this flat. Special thanks to Hayley and Harvey also who have been very helpful whenever I had a question or needed help in any way with the flat I recently rented. I have enjoyed visiting your offices as every is do friendly and nice. I look forward to continuing to work with you in the future.

Ella · 23 September 2024

★★★★★ 5/5

Google

The service from Bairstow Eves East Croydon was exceptional. Elise, Elliot and Leon really made the experience so much simpler with the friendly and responsive communications. A special thank you to Leon who went out of his way to help me out of a potentially stressful situation on the day of completion. I highly recommend the team at this branch.

Lindsey · 28 January 2024

★★★★★ 5/5

Google

Rezah and the team at Bairstow eves have been great to deal with, super helpful. I would recommend them for anyone looking for an easy process.

Naomi · 15 April 2026

★★★★★ 4/5

Google

Had a great experience with Doug during the viewing of a flat. Very friendly and honest with the ins and outs of everything. When I decided to go ahead, the process was very smooth and timely with moving in possible within the next week. Hayley and Scott were very helpful with passing on details of the flat and the move went ahead without any problems.

Alex · 26 August 2023

★★★★★ 5/5

Google

Adam and the team were excellent, patient and friendly. Helped me and my partner find a place within an hour of turning up at their office. Great agents!

Hudhayfah · 17 May 2025

★★★★★ 5/5

Google

The staff who work for Bairstow in East Croydon are great people and i've had 2 amazing experiences with them - Doug and Pete helped me massively in a potential emergency which i will never forget and Sophie McElhinney was brilliant and vey helpful from start to finish and made the process very smooth - her colleagues Scott and Maxine were equally as great!

Robert · 26 August 2023

★★★★★ 1/5

Trustpilot

Bairstow Eaves Southend. DO NOT USE!

DO NOT BUY OR SELL WITH BAIRSTOW EVES SOUTHEND ON SEA. Absolute Mickey Mouse setup where the agents dont even know who to contact to confirm a viewing! And so rude and unprofessional!Happy to explain more but not enough space!! Plenty of good Estate Agents around, I implore you not to use them!!!

Stacey · 27 August 2026

★★★★★ 5/5

Trustpilot

Bairstoweves recently acted on my…

Bairstoweves recently acted on my behalf for the sale of my property. I had an overall good experience with the staff who were great at attracting potential buyers. Staff were professional, friendly and supportive all the way through to completion. Thank you Ian, Ellie, Edina, Vasco, Scott and all the Team at Bairstoweves Stratford for all your help, much appreciated! Joy (and Nicky)

Nicky · 17 March 2025

★★★★★ 5/5

Google

I rented a small apartment in Croydon and Doug was my Senior Negotiator, he was very efficient, very attentive and the text messages and emails that I sent to him asking questions about the rental process were answered immediately, always courteous and polite helped me a lot by simplifying and speeding up the process, today I am happy in my new flat and I would like to congratulate Doug and the entire Bairstow Eves Lettings Team for their speed and efficiency as always! Thank you very much Guys!

Deusmarindo · 24 October 2021

★★★★★ 5/5

Google

Doug from the Croydon office was a very big help with getting my new flat. Nothing was too much for him and he went all out in making sure I got my flat, he’s got that personal touch and guides you all the way from viewings to securing the property. I can’t thank him enough!!!! If you’re looking for a new flat in the Croydon area the Doug from Bairstow Eves Croydon office is your man!!! Thank you so much Doug!!PositiveQuality, Professionalism

Ope · 24 October 2021

★★★★★ 5/5

Google

Swift and easy experience with the team here. Special mention to Doug who I was in contact with that went above and beyond to make sure the property was what I was looking for and able to finalise things in an efficient and timely manner. Cannot thank him enough for making the process of moving out that little bit less stressful! Thankssss!!!

Toni · 26 August 2023

★★★★★ 5/5

Trustpilot

Lucy and Chris were amazing

Lucy and Chris were amazing, to say they went above and beyond is an understatement! They chased and chased when it came to the conveyancers and managed to get me into my flat in good time. I am so happy being back and living in my dream home, forever grateful!

Adam · 4 August 2025

★★★★★ 1/5

Google

The other week i lost my hamster in my apartment the property management team were extremely rude and did not evacuate the area. Nibbles is a dangerous beast and they did not appreciate the threat the whole building was under, there is no regarded for the safety of myself or any anyone else. After a sleepless night filled with fear nibbles was found causing carnage underneath the washing machine. I rung back to explain this when i was playing golf with sebastian who had just run me over once i had enjoyed a juicy apple.

John · 26 August 2021

★★★★★ 1/5

Google

We hand delivered a new direct debit form when they increased the rent by £10.00 pound to the branch manger. We were reassured everything is fine and no further information is required from us. So we went to holiday. On our return we received letter saying we didn't paid full rent and had to pay a fine. It took several calls and visit with branch manager to convince we are not at fault and shouldn't pay fine. When we left the property after 6 months they gave negative feedback to our new Letting Agent saying we didn't pay additional £10.00 on time on one occasion. How disorganised, low, and unprofessional! Nearly made us homeless. It was 5 years ago but still annoys me until now. This letting agent deserve negative 5 stars.NegativeResponsiveness, Quality, Professionalism, Value

Sabina · 26 August 2021

★★★★★ 5/5

Google

I rented a flat through Bairstow, and I could't have ask for a better service. The agency was very through to perform and document all their checks for electricity ,cleaning ,repairing. The letting agent that showed me the place and guide me through the process was Doug. Doug was an absolute star! He was super flexible with the viewing on last second, called back quick whenever I emailed to ask for clarification and offered greater tips about the area. Many thanks !PositiveResponsiveness, Professionalism

Bogdan · 26 August 2021

★★★★★ 5/5

Google

After having a bad experience with another estate agent I got in touch with Bairstowe and Eves to sell my property. I was looking for good service, good communication and as quick of a sale as possible. Bairstowe and Eves offered just that and more. Ian was my main point of contact, he was available whenever I needed to talk to him and he kept me updated of every part of the process. They had secured an offer within three weeks and smoothed out any potential issues along the way, always on hand to offer advice and support. Ian really did go above and beyond and made a potentially stressful process pain free, I really appreciated the time he took to talk to me and offer advice. The whole team was always helpful and supportive including Richard who was really on the ball. The whole sale took just two months to go through. I am so appreciative and can’t recommend Bairstowe and Eves enough, a great company with a wealth of experience.PositiveResponsiveness, Quality, Professionalism, Value

Lucy · 26 August 2021

★★★★★ 5/5

Google

We arrived in Croydon and we were looking for a good apartment for two. The apartment we liked was shown to us by Doug . From the moment we met him, we found him to be honest , forthright, extremely patient and responsive to all our needs and questions. We loved the apartment and had a very smooth transition from viewing to entering our new home. Doug was helpful from the starting till the time we shifted - infact he helped with the shifting like a family member would. We hope we maintain this relation and our journey continues to be this smooth...

Chitwan · 26 August 2021

★★★★★ 5/5

Google

Doug at the east croydon branch is phenomenal. I required a very quick turnaround in letting a new house and he just made it happen. He has a no BS methodology which I really appreciated. Even though he didn't know me at the time he really stuck his neck out for me to ensure we was housed in 2 weeks!! Which is an unbelievable turnaround. I have mixed reviews regarding rest of staff at Bairstow Eves. Some helpful, some not so much. When I called a few times with questions, they seemed unconcerned and unwilling to help, however my experience with Doug outweighs that hence the 5 stars. My advice, ask directly for Doug!PositiveResponsiveness, Quality

S · 26 August 2021

★★★★★ 5/5

Google

Fantastic service! The team went out of their way to provide amazing service. Every problem was solved and they made sure we got the perfect apartment within 48 hours of locating it for us. Doug, Scott, Hayley and Harvey were highly professional, have exceptional standards of care and were great to work with.

Rob · 27 February 2024

★★★★★ 5/5

Google

As a first time buyer there’s a lot about the process that I was not clear on but Elliot was on hand to help with queries and also practical things like scanning and printing. I found Elliot to be very helpful, professional but very friendly. I would trust him with another purchase easily. Good service from Bairstowe Eves

Noma · 26 August 2023

★★★★★ 5/5

Trustpilot

Staff at this branch especially Mia has…

Staff at this branch (Norbury) especially Mia has been very supportive. Thank you guys!

Victoria · 12 May 2026