Trusted Agent profile · Croydon
★★★★★
881 reviews across 2 platforms
22 Norfolk House, George Street, Croydon, CR0 1LG
Bairstow Eves's office in Croydon, at 22 Norfolk House, is rated 3.3 out of 5 across 881 reviews on two platforms, including 265 Google reviews rated 4.6.
Every review we hold for the Croydon office, from every platform, shown as written. First names only.
5/5
GoogleMaxine from the Croydon office has been great dealing with all my questions and queries as a first time landlord. She is extremely professional and the communication has been excellent.PositiveProfessionalism, Value
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
TrustpilotFive start treatment from Kirsty and…
Five start treatment from Kirsty and her hard working team in the sale of our lovely bungalow.Many thanksTerry & Marion
5/5
GoogleJenna provided an excellent service as our estate agent: always kept us up to date and helped to keep everything moving forward. Friendly and knowledgeable, too.PositiveResponsiveness, Quality, Professionalism
Thank you so much for this fantastic 5* review. We really appreciate your kind words. Best wishes Graham, Customer Relations
1/5
TrustpilotAbsolutely shocking
Absolutely shocking. DO NOT USE. We tried to buy a house and the offer was accepted until they said we MUST use their solicitors.. what a sham. Con men of the highest order
1/5
TrustpilotBairstow Eves, Billericay
After renting with Bairstow Eves, Billericay for 5 years. What an awful experience. The attitude from the staff to the wait time of repairs (months) was ludicrous. Even to this date trying to our FULL deposit back took over 2 weeks! Why? I am so glad we don’t have to deal with this company anymore! Good bye & farewell.
1/5
TrustpilotPoor service Sutton Branch
Poor service all around. Estate agents sold services and then once that was done never bothered to really keep me updated. I had to ring them with updates and then when making an official complaint, that was just ridiculous as well.They have given conflicting/false information and haven’t been helpful towards myself and partner. Wouldn’t use to buy, sell or rent a house with these!
5/5
TrustpilotBest Property Agents - Highly Recommended
I am very happy with the help and quality of service I received from the whole team namely, Charley, Nicola, Karl, Carly. Specially Charley who chased all the parties involved for me on a regular basis to ensure my purchase happens within my expected timeframe and before expiry of my mortgage.
1/5
TrustpilotBooked 2 viewing but however no one…
Booked 2 viewing but however no one showed up, wasted our time, not very professional for such reputed company.
4/5
GoogleGreat Service, customer focused, would recommend. The process was smooth and hassle free. Excellent agent who supplied all the information we needed to secure our property. Compared to other estate agents I'd give Bairstow Eves of East Croydon 9.5/10.
Hi Ayd Thank you for your lovely review of our Bairstow Eves Branch, I am pleased to see you have had a seamless process with no hassle; it is great to see that the service being provided is to the standards that we expect. Many thanks, Bethany
1/5
TrustpilotThe agents here are completely…
The agents here are completely irresponsible. They don't follow up and treat people badly. I am a buyer when dealing with them. They lost our information sent to them, don't care about data privacy, and are very rude when we ask for a confirmation whether they have finally received our details. I will never let them sell any of my own properties
5/5
GoogleExcellent service start to finish - good number of viewings arranged in first couple of weeks, and an offer was made fairly quickly. Very helpful and professional service from all staff to ensure it proceeded through to exchange.
Thank you for the great 5* review. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to everyone involved at Bairstow Eves in the East Croydon branch. Kind regards, Sarah
5/5
TrustpilotBairstow Eves letting agency such an amazing team !
Bairstow Eves letting agency such a great asset to Wanstead community , a very helpful team full of consideration and attention to detail. I would like to mention Elaine who went far and beyond to accommodate us and made the impossible to meet our needs, she truly is a star , a kind and understanding lady. A very big thank you to all of Bairstow Eves !
5/5
TrustpilotWould recommend
Alicia from Bairstowe Eves has been a fantastic help in finding a place that was the right fit for me and my friend. She made the process quick, easy and was very informative and responsive. I cannot recommend her and Bairstowe Eves enough!
5/5
TrustpilotWill definitely use again!
Had a brilliant experience with Bairstow Eves in Bow for letting out our flat in the area. They were helpful, good at communication and got us new tenants quickly and at a rental rate we wanted. We will definitely use them again when we are looking for new tenants. Many thanks :)
5/5
GooglePolite, friendly and ALWAYS solves any issues l have. Thanks for being the best estate agency. All of you are fab
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
TrustpilotExcellent Service
SandraLike to say a big thank you to all of the team at Bairstow eves Clapham Junction, for the sale of my property. I would also like to say a special thank you to the Senior Associate for after care I received. He went over and beyond to support me. I recommend to my friends to use Bairstow eves 100%.
5/5
TrustpilotRenting experience
I had a pleasant experience renting with them. They were very communicative and always clear.No issues from my side when it comes to rent a property with them. I have not yet had to use the maintenance services though.
5/5
TrustpilotClarity and patience
Exelent attitude and patience from Alicia, i had a lot of questions that were answered very clear and with detail and even after i did a small mistake she ofered me the patience needed to carry me trough the procees 10/10 would reccomend.
5/5
TrustpilotHighly recommend the Clacton on sea branch
I used the Clacton On Sea branch to sell my late mothers property. Everyone was sympathetic at what was a difficult time. They kept me informed throughout and kept the sale moving forward. Im not local and they went over and above getting a meter reading for me. Id highly recommend.
5/5
TrustpilotAMAZING!!
We had the brilliant good fortune of having Jayne Dillon deal with our application, and what an absolute tour-de-force this lady has been. Friendly, dealt with everything for us incredibly quickly, kept us updated at every juncture, an absolute credit to the Bairstow team and the reason we will absolutely be recommending B.E to friends and family alike. cannot thank you enough!
5/5
GoogleI wish to express my sincere thanks to Mr Fionn Bibby whose professionalism in listening to my property requirements and gifted me the perfect studio in the perfect location. I would certainly recommend his services to others.
Hi Mark, Thank you once again for your wonderful review. I'm pleased to see that you benefited from the passionate and personal approach taken by Fionn and the Bairstow Eves team in East-Croydon I will pass on your kind comments to Fionn and the entire team at the branch. Many thanks.
5/5
TrustpilotHad a brilliant experience with…
Had a brilliant experience with Bairstow Eves in Bow for letting out our flat in the area. They were helpful, good at communication and got us new tenants quickly and at a rental rate we wanted. We will definitely use them again when we are looking for new tenants.
5/5
TrustpilotBairstowe Eves Grays
I unfortunately did not sell with Bairstow Eves, which was my biggest mistake. I spoke with Patrick at the Grays office, he gave me so much help and information, he went over and above. I would 100% trust this guy and should I ever need to sell I wouldn’t go to anyone else. Please take heed.
5/5
TrustpilotFantastic service
We must say the service we received from Charlie Ford at the billericay branch was first class he went above and beyond to ensure our new tenancy was completed professionally Thank you very muchSusan and Simon
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