Trusted Agent profile · Croydon
★★★★★
881 reviews across 2 platforms
22 Norfolk House, George Street, Croydon, CR0 1LG
Bairstow Eves's office in Croydon, at 22 Norfolk House, is rated 3.3 out of 5 across 881 reviews on two platforms, including 265 Google reviews rated 4.6.
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Every review we hold for the Croydon office, from every platform, shown as written. First names only.
1/5
TrustpilotDo not waste your time with this company!
Wasted a 4 hour round journey to view a letting believing we would be first come first served but no. Obviously our money isn't as good as people that drive better cars. We even offered 6 months rent in advance (£9k). Blamed on the owners no doubt but not impressed at all!
5/5
TrustpilotMesba is the best
Mesba helped us a lot, he is an excellent agent, a great professional and today I have my house thanks to his good workTks u Mesba, tks u
5/5
GoogleAn excellent service over a prolonged and difficult sale period. A particular thank you goes to Senel Shoebridge whose professionalism and helpfulness was much appreciated.
Thank you Bob for recognising our Bairstow Eves in East Croydon with your 5* review! It is great to read that Senel in particular was professional and helpful during the sale process. Kindest regards, Scott.
1/5
TrustpilotUninterested
Uninterested. They put your property on rightmove at their inflated valuation and wait until the price is reduced to its true value then pretend they have done something. They don’t suggest anything that might create interest. Absolutely useless
5/5
GoogleExcellent professional services provided throughtout the sale process !!! Great and friendly staff !
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotBarestow Eves Romford
Barestow Eves Romford - Awful, Unprofessional,rude and lacking any honesty!!!By and large the worst estate agents we've ever dealt with as well as our own estate agents views on them. With the Manager being the route casue of losing 2 properties due to his negligence and bullying of potential vendors!!!
1/5
TrustpilotWell still waiting since last october i…
Well still waiting since last october i haven't used this company myself for this reason, my buyers are using the Grays branch. my buyers buyer has issues that the estate agents should have addressed early. Not a care in the world no urgency nothing sick of it. Poor
1/5
TrustpilotBairstow Eves - Walthamstow [aka Countrywide.co.uk] avoid
Gave my contact details to developers without permission. Now keep getting pestering phonecalls. I will be informing the Information commission about this. I certainly will not recommend them and will not be using them.
1/5
TrustpilotEast Croydon Branch
East Croydon Branch! Disgusting con artists In particular one liar, who maliciously made up stories and then asked me to transfer funds from another account to make my application successful!!! I didn’t pass the application criteria to move they now refuse to give my holding deposit back!AVOID THESE PEOPLE
1/5
TrustpilotWaste of time
I arranged a viewing, on the way to the property (9:30 am) I get a call back and a text cancelling my appointment. This is unprofessional and simply wasting time. They will also get you on the phone, giving them your personal details before arranging a viewing.
1/5
TrustpilotDisgusting services
Aleena Iftikhar,is very unprofessional,dishonest,and disgusting attitude.We were interested of viewing a property to purchase.In 24 hours we were told: freehold,100% ownership,couple of hours later,called and stated that is leasehold and 70% ownership.Next day contacted and asured us that is freehold and 100% ownership.Constantly denied everything she stated before.Lies,lies and more lies.Wasted my time.Stay away clear
4/5
GoogleExcellent service by the staff specially Gerald who was extremely professional, helpful, friendly and knowledgeable. I recommend their services
Thank you for your lovely comments. I have passed your feedback to everyone involved at the Bairstow Eves branch. Thank you for the recommendation. Many thanks, Lucy.
1/5
TrustpilotWitham branch are completely disrespectful
Witham branch are completely incompetent and disrespectful. I am so disappointed after a deal agreed , 6 weeks later, completely dismissed and insulted. Stay clear of this branch, hopefully, other branches have more respect, professionalism and conduct.
5/5
TrustpilotWow Hucknall branch
Lauren at the Hucknall branch is amazing, she's kept me completely informed and worked tirelessly to get updates from a difficult upward chain. This whole process been very stressful but Lauren's been there to help, explain and reassure us. A true asset to the company
1/5
TrustpilotViewing properties with this agent
Viewing properties with this agent - completely disorganised, terrible communication, very rude over the phone. Out of all letting agents I have been with over the years, this was by far the worst one to be with. Wish we had seen the other reviews before wasting our time with them
1/5
TrustpilotSlick sales pitch
Slick sales pitch, followed by totally non-existent service to the point of rudeness at the Finchley branch. I think that I barely spoke to the same person twice, and had to explain everything multiple times to staff that seemed not to have the most basic grasp of their business. Not recommended at all.
1/5
TrustpilotThey don´t even deserve a one star…
They don´t even deserve a one star rating. Don´t use them. They don´t care anything about customer service!!!
1/5
TrustpilotAs a landlord they had a 5000 watch…
I rented a property with this company. They had a £5000 watch stolen from the house whilst showing someone around. It later got rented to someone who used it as a cannabis farm causing 30k of damage for which I recieved no compensation or even sympathy from the company.
1/5
TrustpilotThe worst agent ever.Rude
The worst agent ever.Rude, disgusting, thieves. All they care is about money. They provide a poor service. Im letting from them, repairs takes ages you need to fight for it and replace stuff in the property they will choose the cheapest without the landlord knowledge. AVOID THEM at all costs.
5/5
GoogleSophie and Marcus helped me find a great apartment in Croydon. Their professionalism is beyond reproach. For the viewing, I got a call one hour before, to confirm place and times. This was a day where two other agents from different companies had bailed on me without so much as a peep.
5/5
GoogleJake helped us find and rent a lovely property, the whole process was very smooth, and he was extremely patient and helpful in meeting our varied requests. We would highly recommend Bairstow Eves and Jake to anyone, and look forward to a mutually beneficial relationship over the period of or tenancy.
1/5
TrustpilotRude sales agent
Rude sales agent, property was dirty when my partner and his family moved in. Half of appliances not working, water leaking, no hot water supplies and when speaking to the agent she asked us to instead visit her at the agency to sort this out. Disgusting customer service...
1/5
TrustpilotBeware!
Worst agents we have used,no repairs were done,really rude and spoke to us like we were nothing,never rent again a horrible experience, avoid the clacton on sea branch at all cost,beware.
5/5
TrustpilotHelpful
Helpful, understanding my requirements and being helpful in all aspects
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