Every review we hold for the Croydon office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExcellent experience with the Selsdon Branch, specifically Alison, she was superb and has a wealth of experience and knowledge. Alison was able to put my anxiety throughout the whole conveyancing process at ease, by constantly updating me and providing me with her experience and knowledge. True asset to Bairstow Eves.
Lucky · 2 November 2022
Agent replied · 30 July 2023
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery efficient supportive and friendly service. My especial thanks to Alison who was without doubt our saviour in what was a transaction fraught with difficulties. I cannot recommend this team highly enough. Thanks from a very grateful client.
David · 23 October 2023
Agent replied · 29 October 2023
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI recently sold my flat and cannot recommend the team highly enough. Chloe especially has gone above and beyond, working really efficiently and making the process as stress free as possible. Communication has been excellent and Chloe has always been on hand to assist and ensure that everything is running smoothly. This was my first time selling a property and although it has been a long process, it was made stress free by Chloe, Nikki and Alison. Thank you so much!
Dominique · 24 February 2024
Agent replied · 25 March 2024
Thank youDominique for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCurrently being assisted with Scott and in the process of our mortgage. He’s been amazing and really helped us as we are first time buyers! Couldn’t recommend a better company especially having Scott as our mortgage advisor!
Annelies · 13 October 2025
Agent replied · 13 April 2026
Thank you for choosing our company for your mortgage needs! We are so grateful to have Scott on our team and thrilled to hear that he has been amazing in assisting you. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAll the staff at Bairstow Eves Selsdon were great and did a very professional job, but I have to give a special mention to Alison, who went above and beyond to help us complete our sale. Highly recommended.
Terri · 1 October 2023
Agent replied · 29 October 2023
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBairstow Eves Selsdon have been an all round great and extremely helpful at proceeding with our purchase and we would very much recommend them. They have been very timely in the response to any queries especially during the lockdown period. I absolutely recommend them in particular Chloe Gledhill who offered a five star service.PositiveResponsiveness, Quality, Professionalism, Value
Vikram · 6 June 2021
Agent replied · 5 June 2024
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe would like to say a huge thank you to Chloe. She introduced us to the area and helped us work out where we wanted to live. She helped us identify the right house and the negotiate a fair price. She supported us through a long and stressful legal process. She provided excellent end to end service, always calm and always sensitive.
Alan · 1 September 2019
Agent replied
Thank you Alan for taking the time to leave us this great 5* review! It's great to see that the professional and friendly approach taken by the Bairstow Eves branch made this a excellent experience for you.
Kind regards, Lucy.
★★★★★ 5/5
GoogleAs first time buyers, we are grateful to Alison and the team, for the hardwork and dedication for seeing our purchase through. From beginning to end Alison was accommodating to our requests, offered great suggestions in our decision to buy and did a lot of work behind the scenes with efficiency. For this we are forever grateful and highly recommend Bairstow Eves.
Bernard · 28 July 2019
Agent replied
Wonderful to read such an amazing review of your first experience purchasing a property and I am very pleased to read that you found our team at Bairstow Eves, Selsdon, accommodating and hardworking.
Thank you for your 5* review and recommendation and I do hope you are now fully settled in your first home.
Best wishes, Scott.
★★★★★ 5/5
GoogleCannot recommend Alison enough, she was outstanding during the sale of my grandparents property. She handled my family with respect, care and understanding. Thank you Alison for making a hard sale more manageable. The Edmonds family x
Gemma · 1 May 2023
Agent replied · 30 July 2023
Thank you Gemma for such wonderful comments about Alison and our local team! Best Wishes, Scott @ Customer Care.
★★★★★ 5/5
GoogleFrom start to finish Chloe at Bairstow eves Selsdon was warm and supportive through the sale of my home, she always communicated thoroughly and kept me updated at all times. Thank you again Chloe
Kerry · 23 July 2023
Agent replied · 30 July 2023
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe were first time buyers and Chloe was our contact. We were pleasantly surprised on how quick and on point she was on all of the situations that arised. Fast email responses and quick solutions to all of our doubts. She was incredibly helpful. I can wholeheartedly recommend this agent.
Javier · 16 October 2021
Agent replied
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRobin and the team were really helpful keeping on top of everything for us. It was great to have someone friendly and supportive on the other end of the line when we were property searching and then through the purchase stage.
Joshua · 3 October 2022
Agent replied · 30 July 2023
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe completed today and Chloe who was our main contact was very assuring, professional and helpful throughout always keeping us updated throughout the process and dealt with our queries and concerns efficiently. Thank you Chloe for all your help :-)PositiveResponsiveness, Quality, Professionalism, Value
Emma · 27 June 2022
Agent replied · 26 June 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRecently had some viewings lead by Bairstow selsdon. Very friendly staff, Alison in particular has been amazing. I called her for some extra advice and she couldn’t have been more helpful and such a friendly lady to talk to. Very happy with our experience
Home · 13 April 2025
Agent replied · 5 June 2024
Home with Mrs K thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
Google'I was totally satisfied with Bairstow Eves during the sale of my house.
They kept in touch with me and communicated throughout the whole process. Their explanations were clear. Each member of the staff that I had dealings with were friendly and personable and they helped to make everything easy from beginning to end. In particular, they were extremely quick to put my house on the market and worked very quickly to arrange the initial viewings. Their emails were friendly and not too formal. I would highly recommend them to everyone!
Beryl · 30 June 2023
Agent replied · 30 July 2023
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAlison Abel was so helpful and made our move possible. After contacting me to say she could sell our house .... she did!! We felt she answered all our questions, helped with any concerns and assisted in all aspects of our move. We can’t recommend her enough. A genuinely lovely and helpful person.
Hollie · 24 December 2019
Agent replied
Thank you for your wonderful 5* review, It is great to read that you are more than happy with the service provided by our local team. Kind regards, Scott
★★★★★ 5/5
GoogleHow brilliant Bairstow eves are we had to sell our late parents house and used the selsden branch the staff at the branch were great
professional they treated us with respect care kindness they worked so hard we would definitely use them again
Janet · 3 April 2025
Agent replied · 3 May 2025
Thank you so much for choosing Bairstow Eves to help sell your late parents' house. We are thrilled to hear that our team at the Selsden branch provided you with a great, professional experience. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBairstow Eves were both highly professional and friendly throughout the sale of my house, with realistic, practical advice and regular and clear communication with the minimum of fuss.
Many thanks to Nicky, Alison and Chloe who all helped at various stages and enabled a stress-free transaction during a tricky time for the market.
Tom · 2 November 2019
Agent replied
Thank you for your wonderful 5* review! It is always great to read such positive comments about our dedicated local team. Best wishes, Scott
★★★★★ 5/5
GoogleChloe has been fantastic in giving her full support throughout the sale and purchase process. Her guidance and commitment has been greatly appreciated - and without her we would have not been able to move into our dream home. A great team at Bairstow Eves - I would highly recommend this estate agent!
Margaret · 28 July 2019
Agent replied
Hi Margaret,
Really great to read another 5 star review for the branch team. Thank you so much and congratulations on the sale of your property. Your comments will be passed on to the team.
Kind regards, Sarah
★★★★★ 5/5
GoogleMy husband and I bought our first home through Bairstow Eves Selsdon in 2020. It seemed only right to go back to them when we were looking to sell in March of this year and we cannot thank them enough. …
Kaylah · 13 April 2025
Agent replied · 5 June 2024
Dear Kaylah, thank you for sharing your wonderful experience with Bairstow Eves Selsdon! We are thrilled to hear that Alison, Chloe, and the team were able to meet your tight deadlines and make the selling process smooth and efficient for … More
★★★★★ 5/5
GoogleReally good experience with Lauren - she perservered with a challenging sale and she is an asset to the Company.
John · 13 November 2025
Agent replied · 13 April 2026
Thank you for your kind words! It brings us joy to hear that Lauren provided exceptional service. We are grateful to have her as part of our team. Our goal is always to persevere and provide the best for our clients. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe used Bairstow Eves to sell my mother’s house in Selsdon. From the beginning, they were professional and efficient and found a buyer pretty quickly. Unfortunately this sale fell through but they were successful in finding another buyer …
Angela · 13 April 2025
Agent replied · 3 August 2024
Many thanks for the great 5* review and your kind words Angela. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleTop team at Selsdon branch. Great customer contact and found us lots of viewers and 3 offers which culminated with a suitable offer, and exchange of contracts within 4 weeks! Big thanks to Nicky, Alison and Chloe. Professional and friendly too.PositiveResponsiveness, Quality, Professionalism, Value
Julie · 29 June 2021
Agent replied
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI recently had the pleasure of working with Alison and I must say, the experience was nothing short of exceptional. From the moment I contacted them to inquire about properties to completion, their professionalism, expertise, and dedication …
Jess · 13 April 2025
Agent replied · 5 June 2024
Thank you for your 5* review and recommendation Jess Zamora. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
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