Every review we hold for the Croydon office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleOutstanding service. We worked with Lauren to purchase our dream home. She was brilliant to work with, right from the first viewing to completion . Laure always responds to our queries very quickly .The support we received, has helped us achieve what we thought was impossible - to own a home for our family ,Thank you Lauren and the team for the incredible support ☺️
Sini · 23 March 2026
Agent replied · 13 April 2026
Thank you so much for your kind words! It was our pleasure to assist you in finding and purchasing your dream home. We strive to provide outstanding service and are so happy to hear that you had a positive experience working with Lauren and our team. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAs first-time buyers, we were understandably anxious about the process, but our experience with Scott was truly sensational. Not only was he incredibly professional, but he also demonstrated genuine attentiveness to our needs as a couple.
Scott's communication skills were outstanding, he kept us informed every step of the way and made the entire experience much easier and less stressful than we anticipated. We cannot fault his service in any way.
We wholeheartedly recommend Scott to our friends and family; he is a true asset to your company. Looking ahead, we can confidently say that if we ever decide to move, we will 100% be using Scott again.
Thank you, Scott, for everything!
Molly · 13 November 2025
Agent replied · 13 April 2026
Thank you for your kind words about your experience working with Scott! We are so happy to hear that he provided you with exceptional service throughout the home-buying process. He truly is a valuable asset to our team. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI had the pleasure of working with Nicola, Allison, and the entire team at Bairstow Eves on my house sale and I couldn't be more impressed with the service. From start to finish, they went above and beyond to ensure everything went smoothly.
Nicola and Allison are incredibly professional yet approachable, and they made the whole process feel effortless. They took the time to understand our needs, offering insightful advice and support every step of the way.
If you’re looking for a team that is not only skilled but genuinely cares about providing an excellent customer experience, I highly recommend Nicola, Allison, and the team at Bairstow Eves. They made what could have been a stressful experience so much easier, and I’m truly grateful for their help!
Thanks a bunch!!
Rachel · 13 October 2025
Agent replied · 13 April 2026
Thank you so much for the glowing review! We are thrilled to hear that Nicola, Allison, and our team at Bairstow Eves provided such a positive experience for your house sale. We pride ourselves on going above and beyond for our clients and it's wonderful to know that our hard work and dedication was noticed. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
Google'They' say that moving house is one of the most stressful things to do. 'They' are not wrong but having Alison by your side is just wonderful. Nothing was too much trouble, she was there answering every question or query every step of the way. I can't recommend her enough. If you are selling, pop in and see Alison in the Selsdon branch of Bairstow Eves and let your stressless journey begin.
Thank you Alison. You were just brilliant.
Jane · 23 May 2025
Agent replied · 3 June 2025
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleChloe was incredibly helpful throughout the entire process of buying my house. She kept me updated at every step and made sure I understood everything clearly. I would highly recommend her to any friends or family looking for a property. Thank you so much for all your support ❤️
Milojah · 13 February 2026
Agent replied · 13 April 2026
Thank you so much for your kind words! It was our pleasure to help you find your dream home. We're overjoyed to hear that you had a great experience with Chloe. Thank you for choosing us and recommending us to others! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleChloe has been incredibly helpful with our purchase , and has been really easy to talk to and has made the sale process smooth for us, we have been very happy with our purchase Thank you!
Joanne · 13 March 2026
Agent replied · 13 April 2026
Thank you for your kind words! We're thrilled to hear that Chloe provided such great assistance and made your purchase process smooth. We take pride in happy customers like you. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 4/5
GoogleThe feedback on viewings were not great, however, once the sale was in place, they did keep you updated. Chloe was amazing, chased everything up when needed and kept me informed at the end
Laura · 13 December 2025
Agent replied · 13 April 2026
"Thank you for your honest feedback. We strive to make improvements and are glad to hear Chloe provided excellent service during the sale process. We will continue to keep you informed and meet your expectations. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleLauren at Selsdon has been extremely helpful and supportive with the sale of my parents property! Can't thank here enough!
Nicky · 23 March 2026
Agent replied · 13 April 2026
Thank you for the kind words! We are so glad Lauren was able to provide excellent and supportive service during your sale. It was our pleasure to assist you and your family. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleOutstanding service. We worked with Alison to purchase our dream home. She was brilliant to work with, right from the first viewing to completion. The process took 6 months, and it was incredibly stressful with solicitors. Alison was always at hand, to listen and to offer support and advising us with her expertise to provide solutions. She also recommended us to use their broker, Lily who helped us to secure a brilliant mortgage deal. Overall, we could not be happier in our first home. The support we received, has helped us achieve what we thought was impossible - to own a home for our family :) Thank you!
Fatima · 24 February 2024
Agent replied · 25 March 2024
Many thanks Fatima Ali for your outstanding comments and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAs first time buyers, amidst all the stress of the conveyancing process, what a blessing to have an estate agent like Chloe and a mortgage broker like Scott. Thank you from the bottom of our hearts for going above and beyond for making our purchase happen on time. I can’t recommend them enough, and will most certainly continue my relationship with them further down the line for my next move.
Jeffrey · 13 February 2026
Agent replied · 13 April 2026
Thank you for your kind words! We are thrilled that Chloe and Scott were able to make your first home buying experience a positive one. We truly value our relationship with our clients and look forward to working with you again in the future. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 4/5
GoogleI had a great experience viewing several properties with Lauren from Bairstow Eves on Saturday. She was incredibly friendly and professional throughout the day. We drove to the second property together, and she was more than happy to share as much information as possible about both homes. Her enthusiasm and knowledge made the whole process feel relaxed and enjoyable. I'm really looking forward to continuing my property search with Lauren, she's been fantastic so far!
Lesley · 13 November 2025
Agent replied · 13 April 2026
Thank you so much for taking the time to share your positive experience with Lauren! We are thrilled to hear that she was able to make your property search enjoyable and stress-free. We are lucky to have such a friendly and knowledgeable agent on our team . Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleIf you are looking to buy a house I would highly recommend to use Bairstow Eves in Selsdon.
The team are just great and effective. Especially Chloe who is always brilliant, patient, helpful and very professional. Chloe Gledhill dealt with my purchasing a house; She was always hard working and so professional beyond my expectations. In my case she was excellent in chasing the right people at the right time, and making communication smooth and comfortable for all parties (solicitors, sellers and buyers).
Generally I have received much assistance from the whole stuff, throughout the whole process; which was amazing.
May God bless the whole stuff for their brilliant and effective services they Gave me.
Samuel · 16 July 2023
Agent replied · 30 July 2023
Thank you for your wonderful 5* review and your kind words! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe sold our home in Forestdale with Bairstow Eves in spring 2023. Nikki, Alison and Chloe were just super throughout. I was particularly impressed with how Chloe managed to negotiate us a good price for the house, juggling a number of competing offers. And towards the end of the process, we were dealing with some very slow solicitors and Chloe really went the extra mile to chase them on our behalf, always with a kind a professional attitude. I can't recommend the small team here highly enough.
Joshua · 30 June 2023
Agent replied · 30 July 2023
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat and consistent service throughout! I cannot recommend Bairstow eves Selsdon enough! From start to finish Alison had been nothing but great! We were able to view the property quickly, our offer was accepted quickly - the entire time Alison kept consistent contact, which is absolutely key in such circumstances. Nothing was ever too much. In the latter stages, leading up to completion, I emailed Alison every few days and she always responded and always done what she could to get us an update. Our experience as first time buyers has been nothing but pleasant! We felt extremely lucky to have worked with such a diligent, communicative and caring person who made us feel very comfortable and confident in times that we were anxious. Thanks again!
Kaylah · 31 May 2023
Agent replied · 30 July 2023
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe recently sold through Bairstow eves. I cannot fault the service and guidance at all. Nicky and Alison were amazing. We tried to sell through Purple Bricks initially (biggest waste of time and money). Anyone looking to sell in the area, …
Punit · 13 April 2025
Agent replied · 22 December 2024
Thank you for taking the time to leave us this great 5* review Punit. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe have recently completed on our house purchase through Bairstow Eves. We dealt with Alison and she was amazing from start to finish, our sale through the council was delayed and Alison was pro active in chasing the council solicitors to …
Rachel · 13 April 2025
Agent replied · 4 January 2025
Thank you for your glowing 5* review and recommendation Rachel. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI sold through Bairstow Eves Selsdon. Nicola, Tenaha and Alison were genuinely lovely throughout my sale and kept me updated. Nicola gave me very helpful guidance. Tenaha kept everything in track which I really appreciated. Alison was also always on hand to help. Thank you all!!
Tringa · 5 February 2025
Agent replied · 14 January 2025
Thank you for your terrific 5* review for your complimentary comments Tringa. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGod Bless Alison is all I can say. I honestly couldn’t have done this without her support and calm demeanour. Was quite the experience but Alison made it all the much better. Big thanks to everyone at BE Selsdon for helping me sell the property.
Nic · 14 February 2025
Agent replied · 14 February 2025
It’s really lovely to read another 5* review Nic. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe received great service from Bairstowe Eves Selsdon. Chloe was the main agent that handled our purchase and was very helpful especially during the last steps of finalising it all. She was always on hand to help and communicated excellently between ourselves and the sellers. Chloe and her respective colleagues were very professional and polite every time we spoke with them and genuinely sought for a solution when we had a question or concern. As first time buyers my wife and I appreciated the opportunity to deal with Bairstow eves Selsdon - they made the process much more pleasant when times it could have been stressful. Thank you!
From Mr and Mrs A
Jaiye · 2 March 2023
Agent replied · 30 July 2023
Thanks for the excellent 5* review and your kind words! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe have recently sold our house through Barstow eves Selsdon ,through out the sale Alison and Chloe have been brilliant , keeping us informed as to what was going on . We would recommend Bairstow eves too anyone looking to sell or buy a property . A five star service deserves a five star review many thanks Alison and Chloe
Alan · 10 June 2024
Agent replied · 5 June 2024
Alan thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe have recently completed on our house purchase through Bairstow Eves. We dealt with Alison and she was amazing from start to finish, our sale through the council was delayed and Alison was pro active in chasing the council solicitors to … More
Rachel · 29 January 2025
Agent replied · 11 December 2024
Thank you for your glowing 5* review and recommendation Rachel. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFrom start to finish the staff at Bairstow Eves Selsdon have done a marvellous job, especially Chloe Gledhill who was our main contact. Very professioal, efficient and friendly, they found a buyer within days and it all went through in about 3 months, which in the current environment was quick indeed. We were kept informed of progress throughout the entire period. This is our second dealing with Bairstow Eves in Selsdon, selling and buying, and would highly recommend their services.
Paul · 2 December 2022
Agent replied · 30 July 2023
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCan't recommended Bairstow Eves in Selsdon enough.
The team Nicky, Alison and Chloe are all brilliant, polite, helpful and friendly. Chloe Gledhill dealt with our sale, which unfortunately fell through the first time so took longer. Always kind and so professional, we simply wouldn't have been able to move without her. So much help and amazing support with nothing too much trouble! Always chasing the right people, lots of communication and really going above and beyond with our sale throughout from start to finish.
We cannot thank you Chloe enough for making what can be a very stressful time a lot more smooth and easier.
Many thanks again,
Harriet & Dan
Harriet · 2 November 2022
Agent replied · 30 July 2023
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleI've bought twice and sold through this branch and highly recommend! They are knowledgeable about the area, take time to take you through the process professionally and personably. This time around Chloe handled my sale. It was handled with care and no question was too bothersome or silly! Would use their services again.
Amanda · 13 February 2026
Agent replied · 13 April 2026
Thank you for your kind words and continued support! We take pride in providing a professional and personal experience for our clients. We are thrilled to hear that Chloe provided top-notch service for your sale. Kind regards, Lucy, Customer Feedback and Support Team
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