5/5
GoogleThe entire process of renting our new apartment was quick and friendly! Any issues were handled professionally.
Trusted Agent profile · Crouch End · Greater London
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Martyn Gerrard Crouch End reviews
★★★★★
857 reviews across 2 platforms
45 The Broadway, Crouch End, Greater London, N8 8DT
Part of Martyn Gerrard, see every office.
Martyn Gerrard's office in Crouch End, Greater London, at 45 The Broadway, is rated 4.7 out of 5 across 857 reviews on two platforms, including 735 Google reviews rated 4.7.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers16 reviews
I have bought and sold properties with Mark and would have no hesitation in recommending his services. He is very knowledgeable about the local market, and ...Read all 16 from sellers
Buyers14 reviews
From the first moment I interacted with Lavinia, she immediately made me feel at ease with her kind and caring way of doing her job. She never seemed pushy and ...Read all 14 from buyers
Landlords27 reviews
I am currently working with Lavinia and so far she has been excellent at customer services; all is running very smoothly under her coordination. She is very ...Read all 27 from landlords
Tenants31 reviews
I dealt with Lavinia on two occasions, one to visit a house and another time via both email and phone to arrange checking in and contract (for a house my friend ...Read all 31 from tenants
About Martyn Gerrard Crouch End
Established in 1964 Martyn Gerrard Estate Agents is one of the largest independent estate agents in the North and North West London. We have 10 branches in all of the primary locations where the more prestigious properties are to be found. The Board of Directors have collectively over 120 years of experience in the North London property market. We are incredibly proud to have celebrated our 50th birthday in 2014.
Reviews
Every review we hold for the Crouch End office, from every platform, shown as written. First names only.
Google1/5
GoogleThe most unprofessional company I’ve ever had the displeasure of working with. No care or consideration for families who are struggling with the cost of living crisis. The staff members would rather laugh about families misfortunes rather than offer help or support. Extremely demanding and unfriendly. Should rename the company to put a C instead of an H.
5/5
GoogleOur letting agent Jessica has been a huge help. We were looking for a house that suited us for a long time before we got in contact with Jessica. The first property Jessica took us to is now our property to rent and we love it. At no point …
5/5
GoogleJames, Dario and Antonio helped me navigate my sale and find a buyer. This took place shortly after lockdown and the team were very safety conscious. James was my main point of contact, and was courteous to both myself and my buyers. What I …
5/5
GoogleThe team at Martyn Gerrard did a great job for us on a recent transaction. Kudos to Treon Johnson and James Maynard in particular. Thanks guys!
1/5
GoogleTerrible customer service, worst estate agents I've ever dealt with.
Agent replied · 30 May 2025
Hi Daviz. We are really sorry to hear this. Can you please provide some more information so we can find out what has gone wrong and try and put things right. If you could contact us with your name and which property the problem relates to, that would be great.
5/5
GoogleI had a delightful visit and was addressed by a lovely lady named Jess. She was very polite and helpful with my queries. She has continuously kept me updated and keeps me in the loop. An amazing member of staff with a lot of knowledge! Thanks Jess. Thanks Martyn Gerard’s!!!
5/5
GoogleJames Maynard provided us with a thoroughly professional and at the same time friendly service after months of failed purchases and sales in other negotiations. All has been going very smoothly with this one and would recommend his services to any one.
5/5
GoogleI have been a client landlord of Anthony Spittle for about 8 years. He has always let my flat quickly and efficiently to decent tenants. It’s difficult to find a good letting agent who goes above and beyond their interest in earning commission- Anthony a great letting agent!
5/5
GoogleJames at Martyn Gerrard Crouch End recently sold our family house. He was extremely professional and decisive in the negotiating process and when the exchange was delayed, through no fault of anyone, he again quietly pushed the chain along. …
5/5
GoogleWe instructed MG Crouch End following a very poor experience with a Stroud Green agent. By contrast, Treon was communicative, available and understood our needs - and ultimately sold our flat with a very quick turnaround. He was positive …
4/5
GoogleRaj and team have bene great with our property search and purchase
5/5
GoogleThroughout my dealings with Louis Craggs, who was property Manager for the house I rented, I always found him to be very professional, helpful, polite and he quickly and efficiently responded to any issues I raised - equally important as a tenant, I found him to be very pleasant and friendly.
Agent replied · 6 June 2026
Thanks for your review
5/5
GoogleAnthony Spittle should be your go-to man if you are looking to rent out your property in and around the Crouch End area. He's been in the Crouch End office of Martyn Gerrard for over 14 years and knows every part of the area and most of the …
5/5
GoogleMartyn Gerrard helped me find my perfect flat in almost no time and the least worries. Can Kaya was the letting agent who helped me find a perfect flat in the perfect location within my budget. He helped me view a flat that was beyond my …
5/5
GoogleTreon has been supporting me on my house search. He is a pleasure to work with and gives honest, insightful feedback. It's hard to come by an agent these days that isn't forcing you to put offers in for the sake of making money. Treon plays …
5/5
GoogleAlban is by far the best real Estate agent I have met. He goes the extra mile for his clients and he honestly cares about providing them with the best possible service. He is kind, explains everything in detail and is really supporting …
5/5
GoogleWe worked with Dario and Antonio to sell our property in Crouch End. We couldn't have chosen better estate agents. We lost our first buyer at point of exchange due to the Covid situation and both guys communicated with us really well and …
5/5
GoogleDaniel was always responsive and very professional. It is nice to be accompanied by an attentive and committed agent. Thank you again for your help
5/5
GoogleDario was great from start to finish with the sale of our flat. Really helpful and always quick to respond to queries or to reassure us. We were previously with another estate agent who paled in comparison to MG. Thoroughly recommend.
5/5
GoogleJames secured a decent offer on my flat with just a single viewing! Enough said. He was cool, calm, confident, and extremely knowledgeable throughout the process, and I look forward to working with him again in the future. Would definitely recommend!
5/5
GoogleThank you Michael and team, you have been BRILLIANT.You were there when ever we needed to speak to you and always returned our calls promptly. We cannot fault your warm, friendly and professional service. You worked so hard to keep our chain together.... You guys are great!!
5/5
GoogleWent through them for our rental recently and can't find any fault with the service. Simon was really helpful and responsive throughout the process and it was clear what was required of us at each stage. Viewing to moving in two weeks and a smooth service throughout.
5/5
GoogleWe have rented this house for 8/9 years and never had a problem with manning stainton. Since Louis has taken management of our property things have been a lot faster and more efficient. He is very polite and always quick at replying to emails and sorting any problems we have.
Agent replied · 6 June 2026
Thanks Shaun, we're really happy to hear everything has been so smooth for you!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Martyn Gerrard Crouch End
What do sellers say about Martyn Gerrard Crouch End?
16 reviews from sellers, rated 4.9 out of 5 on average. For example, Katie wrote: "I have bought and sold properties with Mark and would have no hesitation in recommending his services. He is very knowledgeable about the local market, and ..."
What do buyers say about Martyn Gerrard Crouch End?
14 reviews from buyers, rated 5.0 out of 5 on average. For example, Foxybunny wrote: "From the first moment I interacted with Lavinia, she immediately made me feel at ease with her kind and caring way of doing her job. She never seemed pushy and ..."
What do landlords say about Martyn Gerrard Crouch End?
27 reviews from landlords, rated 4.9 out of 5 on average. For example, Vanesa wrote: "I am currently working with Lavinia and so far she has been excellent at customer services; all is running very smoothly under her coordination. She is very ..."
What do tenants say about Martyn Gerrard Crouch End?
31 reviews from tenants, rated 4.9 out of 5 on average. For example, LM wrote: "I dealt with Lavinia on two occasions, one to visit a house and another time via both email and phone to arrange checking in and contract (for a house my friend ..."
