Every review we hold for the Crook office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotHighly recommend Robinson's Sedgefield
Robinson's in Sedgefield have been amazing in dealing with the sale of our home. Ryan was polite and friendly when valuing our home and Sharon has been brilliant all along in keeping us informed with the progress of our sale and dealing with queries. They are both a true credit to the Sedgefield Branch and I would not hesitate to recommend Robinson's to anyone looking to sell their home.
Toni · 2 March 2021
Agent replied · 11 June 2024
Hi Toni-Marie,Thank you so much for this excellent review. Ryan and his team are making a difference at this office and it is wonderful to see. The service levels are very high so i am delighted your experience was also a good one.Thanks again for posting your review. it really does give the staff a boost.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotProfessional and friendly service
We chose the Sedgefield branch of Robinsons to sell our home. Throughout the process they were very professional and friendly. We were really impressed with the photos and video Ryan created to show our home at its best. Sharon was very helpful during the sale, helping to maintain smooth communications along the chain. A big thank you to Ryan, Sharon, Jade and the whole team.
RS · 28 November 2021
Agent replied · 11 June 2024
Thank you for your 5 star review, our Sedgefield office will be pleased, it is very much appreciated. Regards Keith Mason, Senior Manager
★★★★★ 5/5
TrustpilotFantastic service from the Spennymoor branch
Fantastic service from Sam & the team at Spennymoor branch who dealt with our sale & purchase.
Vanessa · 8 June 2026
Agent replied · 24 September 2026
Thank you so much for your recent review and kinds words about Robinsons Estate Agents Spennymoor Office, it is very much appreciated.
Regards
Robinsons Management Team
★★★★★ 5/5
TrustpilotGeorgia Bunce & Joy Cruddas
Both Georgia & Joy were incredibly helpful through the process of sale my property, from advertising, viewings and the smooth completion of the sale. I received regular updates via both e-mail & phone calls keeping me up to date with the progress, and weren't shy in chasing potential buyers / solicitors for me. They both went over and above where they needed to purely for my own benefit and i can't thank them enough.
Mr · 1 May 2019
Agent replied · 11 June 2024
Hi Mr Hall,This is a great review!!!Thank you so much.Joy and Georgia will be over the moon with your positive comments. We are always trying to deliver a high quality service to our clients so to hear you experience with the Darlington Offive is brilliant.Thanks again.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotThank you so much!
Couldn’t be happier with the service offered by Robinsons, even despite a Global Pandemic, the communication and updates have been second to none. I would like to thank Becky in particular for being so kind and helpful every step of the way. My move couldn’t have gone any better thanks to her! It’s been such a pleasant and stress-free process, especially for a first time buyer - 10/10 service from Robinsons.
Miss · 8 June 2020
Agent replied · 11 June 2024
Hi Miss Heslehurst,Thank you so much for your great review ref our Middlesbrough office. i will personally thank Becky and all the staff at the office on your behalf.Thanks again.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotGreat service from Chester le street…
Great service from the Chester le street branch!
Sian · 3 August 2026
Agent replied · 24 September 2026
Thank you for your recent review of Robinsons Estate Agents, it is very much appreciated.
Regards
Robinsons Management Team
★★★★★ 5/5
TrustpilotCouldn’t fault the service
Instructed Darlington Office of Robinsons to act in sale of a flat. Throughout all the staff were professional, courteous & helpful. Unfortunately the things fell through twice due to prospective buyers pulling out but Robinsons were quick to get things moving again & were instrumental in getting the final sale. A special thank you to Joy & Katherine for all their help & guidance.
JMcD · 15 November 2021
Agent replied · 11 June 2024
Thank you for your review, the Darlington team will be delighted to read your great feedback.
★★★★★ 5/5
TrustpilotHouse Sale Via Bishop Robinsons
House Sale Via Bishop RobinsonsI have recently sold my property using Robinsons Bishop Auckland, Sam came around to Value the property and was very true and honest with his valuation. Hes a very knowledgeable young man with a lovely nature. It was a fantastic service all round from the Valuation to the Sale. Nat, Allyson and the apprentice Jaye were also very precise through every step of the Sale. Top Marks guys, Thanks Again
Garry · 4 October 2018
Agent replied · 11 June 2024
Hi GarryThese are great comments and so delighted that everything went well for you. I will personally pass on your good wishes to Sam and the Bishop team who will be chuffed.Thanks again.RegardsSimon Wright.Director.
★★★★★ 5/5
TrustpilotGreat from the get go
I contacted the Durham branch around 2 months ago after which Keith came out to value the property. He was very knowledgeable and friendly offering the suggested best options to sell. I opted for auction, and the process was very easy with great support from the staff at the Durham branch. Today I completed and thank them very much for making the process so easy. I would recommend them to anyone.
Mr · 27 November 2024
Agent replied · 25 December 2024
Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Robinsons.
★★★★★ 5/5
TrustpilotHelpful
They were very helpful in answering any queries I had about the sale of my house. Quick to get my house on the market and worked around working hours for the photographs.
Claire · 30 January 2026
Agent replied · 23 February 2026
Thank you for taking the time to leave us such a lovely review. We’re delighted to hear you had a positive experience and that our service met your expectations. Your support is genuinely appreciated, and we look forward to helping you again in the future.
Kind regards,
Robinsons Management Team
★★★★★ 5/5
TrustpilotGreat Team at Robinsons of Sedgefield
I chose the Sedgefield Branch of Robinsons out of several other agencies in the area as the communication was excellent at the very beginning.This communication continued throughout the sale and Ryan, Sharon & Danni were very professional.I would definitely recommend Robinsons as it takes the hassle out of selling your home.
Jean · 26 April 2023
Agent replied · 11 June 2024
Thank you for taking the time to post your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager
★★★★★ 5/5
TrustpilotRobinson's sales team Durham
Ann from the Durham branch provided updates throughout the sale process, which did not run smoothly, no fault of Ann's, I hasten to add. Very pleased with having a single point of contact although others were involved with booking viewings and the valuation etc and were also knowledgeable and professional. I would not hesitate to recommend Ann and the team.
KS14 · 23 May 2022
Agent replied · 11 June 2024
Thank you for your lovely review of our Durham office, and in particular Ann, its very much appreciated. Kind Regards Keith Mason, Senior Manager
★★★★★ 5/5
TrustpilotPerfect team at Sedgefield branch
I had an outstanding experience with the team at the Sedgefield branch of the agency. Ryon, Sharon, and Danni provided exceptional service and demonstrated a high level of professionalism and dedication throughout the entire process. Overall, this team is a perfect example of what great service should be. They went above and beyond to meet my needs and exceeded all my expectations. I highly recommend the Sedgefield branch and specifically Ryon, Sharon, and Danni for their remarkable service.Thank you for making my experience so positive!
Tanja · 21 June 2024
Agent replied · 24 October 2024
Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Robinsons.
★★★★★ 5/5
TrustpilotEfficient & friendly service
Sam and the team were a pleasure to deal with right from the start. Mandy was my main contact but Julie and the others were very helpful and on point and very efficient throughout the whole process, thanks everyone!
Johanna · 5 February 2024
Agent replied · 11 June 2024
Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Keith Mason, Senior Manager.
★★★★★ 5/5
TrustpilotGreat service from the Sedgefield branch
I would highly reccomend Robinsons at Sedgefield to sell your property. I found Ryan to be very knowledgeable of the market and honest in his advise on value. They achieved a sale quickly and it went through very smoothly. A stress free experience! Thanks Ryan, Sharon & Danni 😀
Michelle · 31 May 2023
Agent replied · 11 June 2024
Thank you for taking the time to post your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager
★★★★★ 5/5
TrustpilotWe used the SEDGEFIELD BRANCH for our…
We used the SEDGEFIELD BRANCH for our sale and they were a joy to work with. Ryan, Sharon & Jade were always on hand to help. In particular Sharon deserves a special mention for her friendly and professional attitude, she always kept us up to date with developments and freely offered advice when needed. We would highly recommend.
C · 15 July 2022
Agent replied · 11 June 2024
Thank you for your lovely review, its very much appreciated. Kind Regards Keith Mason, Senior Manager
★★★★★ 5/5
TrustpilotPrioritised and Helpful
At Move with Us we work alongside Robinsons for business purposes and when asking Charlie Robinson for some help, he was most friendly and approachable which resulted in a quick professional response and therefore felt I was prioritised. This is what a good business is about.Thank you Charlie
Megan · 26 June 2023
Agent replied · 11 June 2024
Thank you for taking the time to post your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager
★★★★★ 5/5
Trustpilot10 Gold Stars to Team Ryan, Sharon and Danni from Robinson Branch Sedgefield
Being new to the Sedgefield area and looking for a house specific to our needs, we met a wonderful team that we have rarely had in our lives. We are very happy to have met . Ryan, Sharon and Danni the team at Robinson Agency, Sedgefield Branch, are like part of our soul family. So close and full of professionalism with us and first of all with a lot of respect and politeness towards people. And we say this after almost a year since we met . Thank you for the dedication with which you work and if we could, we would give you 10 gold stars. Diana and Bogdan
Diana · 17 June 2024
Agent replied · 24 October 2024
Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Robinsons.
★★★★★ 5/5
TrustpilotFrom Sale to Letting
I have just completed a house purchase with the Stockton Branch. The staff as always have been great, dealing with any queries immediately. A special mention to Claire A and Lindsey in sales. I'm now looking to let the property and will use Robinson's as my agent again. Claire in the lettings department is so good and professional. I wouldn't use anyone else.
Mrs · 19 October 2021
Agent replied · 11 June 2024
Hi Mrs TaylorThank you so much for your review and 5 stars. It is much appreciated. Regards. Simon Wright. Director.
★★★★★ 5/5
TrustpilotSelling a flat in Durham
Selling a flat in Durham was made easy by the Robinson’s team in Durham. From the initial contact with Keith Mason, all the way through the process, we were given good advice, prompt service and kept in touch at each stage. Couldn’t fault them, and would definitely recommend. This was after many years of similar professionalism from Robinson’s Letting Agency.
Martin · 27 March 2022
Agent replied · 11 June 2024
Thank you for your review, it is very much appreciated. Kind Regards Keith Mason, Senior Manager
★★★★★ 5/5
TrustpilotRobinsons Stockton
I have used Robinsons Stockton for well over a decade now and always had great service for my Rentals. Claire Etheridge manages my account and the service I receive from Claire is outstanding. She consistently goes above and beyond her normal duties and that's what makes this a fantastic company. Claire is truly an outstanding member of the Robinsons team. Many Thanks Richard
Richard · 1 October 2021
Agent replied · 11 June 2024
Hi RichardThank you so much for your positive review ref our Stockton Office. It is great to hear the service was at a high standard. The whole team including Claire will be delighted with your positive comments.ThanksSimon WrightDirector.
★★★★★ 5/5
TrustpilotFirst time buyer
Elaine at Robinson’s in Marton, Middlesbrough went above and beyond, she done more than we could have asked. Constantly kept us up to date with the process of the sale, due to being first time buyers we were stuck on how the process went but we were always kept in line thanks to her. Couldn’t have asked for better services. Thank you so much personally Elaine
Ms · 15 February 2021
Agent replied · 11 June 2024
Hi Ms Dearlove and Mr Barnett,This is a great review and very positive. Thank you very much for posting your comments ref our Middlesbrough Office. I shall pass on your good wishes to Elaine and all the team.Regards.Simon WrightDirector.
★★★★★ 5/5
TrustpilotRobinsons found us a buyer fairly…
Robinsons found us a buyer fairly quickly…were very professional and could not rate them any higher.Thank you.
David · 15 May 2026
Agent replied · 6 June 2026
Thank you for your recent review of our Robinsons Estate Agents, it is very much appreciated.
Regards
Robinsons Management Team
★★★★★ 4/5
TrustpilotI liked the look of the property
I liked the look of the property, but I am really looking for a property in Newton Hall/Framwellgate Moor area.
Mrs · 22 April 2026
Agent replied · 6 June 2026
Thank you for your recent review of our Robinsons Estate Agents, it is very much appreciated.
Regards
Robinsons Management Team
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