5/5
GoogleStaff friendly and most helpful
Agent replied · 11 June 2024
Thank you Ernie
Trusted Agent profile · Crook
Robinsons Crook reviews
★★★★★
1,785 reviews across 2 platforms
Royal Corner, Crook, DL15 9UA
Robinsons's office in Crook, at Royal Corner, is rated 4.8 out of 5 across 1,785 reviews on two platforms, including 33 Google reviews rated 4.3.
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Reviews
Every review we hold for the Crook office, from every platform, shown as written. First names only.
Google5/5
TrustpilotHad Sally Newman as sales negotiator…
Had Sally Newman as sales negotiator and Joy Cruddas to guide us through the sale agreed to close process. First class service provided by both ladies
Agent replied · 11 June 2024
Hi Mr DolanThank you very much for your positive comments with ref to our Darlington office. The team will be delighted.Thanks again.Regards.Simon Wright.Director.
5/5
TrustpilotHighly recommend
Very helpful and replied to all communications in a timely manner. A pleasure to deal with! Highly recommended.
Agent replied · 11 June 2024
Hi Kathryn,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotQuality sevice
Quality sevice . Quick sale All staff at robinsons are helpfull and keep you informed along through out the process
Agent replied · 11 June 2024
Hi Mr Higgins,Thank you so much for your review and 5 stars. it is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotRobinson’s made it extremely easy to…
Robinson’s made it extremely easy to submit an offer on our property and kept us constantly updated with what was happening throughout the process.
Agent replied · 11 June 2024
Hi SeanThank you so much for your review and positive comments ref our Hartlepool Office.The team there will be delighted.Regards.Simon Wright.Director.
4/5
TrustpilotGreat team, kept up to date throughout process.
Great process from start to finish, regularly keeping in touch when anything in the process had changed. Would use again.
Agent replied · 11 June 2024
Hi Chris,Thank you so much for your review and 4 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotWould definitely recommend Robinsons
Would definitely recommend Robinsons, excellent photographs which together with the great helpful girls in the office resulted in a quick sale,we can't thank them enough.
Agent replied · 11 June 2024
Hi Linda and JohnThis is a great review!!Thank you so much. The team at Durham will be delighted.Regards.Simon Wright.Director.
5/5
TrustpilotLovely staff
Easy process good communication lovely friendly staff
Agent replied · 11 June 2024
Thank you very much for taking the time to post your review, it means a lot to the Robinson team. Kind Regards Keith Mason, Senior Manager
5/5
TrustpilotRobinson’s were absolutely fantastic…
Robinson’s were absolutely fantastic from start to finish. Always helpful and friendly - resolved many queries in a professional manner. Thank you!
Agent replied · 11 June 2024
Hi GretaThank you so much for your very positive review ref our Durham Office. All the team there will be thrilled with your 5 stars.Thanks again.Regards.Simon Wright.Director.
5/5
TrustpilotWe found Robinsons to be very…
We found Robinsons to be very professional throughout the selling processFriendly helpful staffKept informed in a timely manner during the sale Would recommend to others
Agent replied · 11 June 2024
Hi Mr Willis.Thank you so much for your review and 5 stars.It is much appreciated.Regards.Simon Wright.Director.
4/5
TrustpilotFriendly helpful service
Friendly helpful service. Kept in touch and worked hard to agree a deal that both parties were happy with. Would use again if ever needed.
Agent replied · 11 June 2024
Hi Mr OThank you for your review and 4 stars. It is much appreciated.Regards.Simon Wright.Director.
3/5
TrustpilotAverage
Very average, correspondence was often slow and uninformative. Had a few problems when purchasing our property with sellers solicitors no help from robinsons. Wouldn't recommend
Agent replied · 11 June 2024
Hi SarahThank you for review.I am sorry that things did not go smoothly for you. We do take very seriously every review we get and we can use your comments to try and improve our service, We wish you all the best in your new home.Regards.Simon Wright.Director.
5/5
TrustpilotWould definitely recommend Robinsons
Would definitely recommend Robinsons. Very professional service from beginning to end. Everyone I spoke to in the Durham office were extremely helpful & friendly.
Agent replied · 11 June 2024
Hi JPThank you for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotSmooth sailing from beginning to end…
Smooth sailing from beginning to end thankyou we are very excited about our new home thankyou to joy who kept us informed along the way
Agent replied · 11 June 2024
Hi Louise.Thank you so much for your positive comments ref our Darlington Office. Joy and all the team will be thrilled .Regards.Simon Wright.Director.
5/5
TrustpilotExcellent service from the start
Excellent service from the start. Always available for any issues and very professional at all times. Would highly recommend if selling, buying or renting properties.
Agent replied · 11 June 2024
Hi Mr and Mrs Reid.Thank you vey much indeed for your positive comments ref our Spennymoor Office. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotI found Robinsons to be helpful and…
I found Robinsons Durham to be friendly, helpful and efficient. Communication was good and they responded well.
Agent replied · 11 June 2024
Hi Sue,Thank you so much for your review and 5 stars. It is much appreciated. Thanks again.Regards.Simon Wright.Director.
5/5
TrustpilotI have used Robinson’s now for a few…
I have used Robinson’s now for a few years. Danny, Toni and Donna are a fantastic team. Excellent, friendly service at all times. 😀
Agent replied · 11 June 2024
Hi SukiThank you so much for your review and 5 stars. The whole team at Ingleby will be delighted.Regards.Simon Wright.Director.
5/5
TrustpilotEasy to get in touch with and always…
Easy to get in touch with and always got back to us with our enquiries. Good communication with follow up emails to confirm arrangements.
Agent replied · 11 June 2024
Hi Customer8Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotExcellent service
The agency kept us fully informed of progress with interest in and final sale of the house. Also provided professional advice throughout. Overall, excellent service.
Agent replied · 11 June 2024
Hi JimThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotA professional company yet easy to deal…
A professional company yet easy to deal with, always dealing with any queries speedily. I would recommend to anyone.
Agent replied · 11 June 2024
Hi Alan,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotBrilliant
Brilliant. Very happy with the service, reliable and informative all the way through the process. Would definitely recommend. Well done guys 😊
Agent replied · 11 June 2024
Hi Niki,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotConsidering the times we are living in
Considering the times we are living in, Robinson’s came up trumps, first viewing and we had a sale. Caring and efficient staff.
Agent replied · 11 June 2024
Hi Alan and Alison,Thank you so much for your review and 5 stars. It is great to hear that all went well despite the difficult trading period we have just gone through.ThanksSimon Wright.Director.
5/5
TrustpilotWe received excellent communication…
We received excellent communication with our purchase off Ann couldn’t have done more nothing was any trouble Thank you very happy with our new house
Agent replied · 11 June 2024
Hi Lynn,Thank you so much for your positive comments ref our Durham Office. Ann and the team will be delighted.Thanks again for your review.Regards.Simon Wright.Director.
5/5
TrustpilotRobinsons Spennymoor office have sold a…
Robinsons Spennymoor office have sold a number of properties and all within weeks of advertising. They know their market and their customers. An excellent service.
Agent replied · 11 June 2024
Hi AlisonThank you for your positive comments with ref to our Spennymoor Office. It is much appreciated.Thanks again.Regards.Simon Wright.Director.
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Tell us what you need and we'll put you in touch. Robinsons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Crook.
