Trusted Agent profile · Crook

Robinsons Crook reviews

4.8

★★★★★ Excellent

1,785 reviews across 2 platforms

Royal Corner, Crook, DL15 9UA

Robinsons's office in Crook, at Royal Corner, is rated 4.8 out of 5 across 1,785 reviews on two platforms, including 33 Google reviews rated 4.3.

Google logo

4.3 / 5

33

Reviews on Google

This office

Trustpilot logo

1,752

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Crook office, from every platform, shown as written. First names only.

5/5

Trustpilot

Robinsons' staff are friendly and very…

Robinsons' staff are friendly and very helpful. They are a joy to work with and we would highly recommend them to anyone moving to the Ingleby Barwick area.

Jen · 25 October 2018

Agent replied · 11 June 2024

Hi JenThank you very much for your very positive comments in relation to our Ingleby Barwick branch.I will pass on your good wishes to Richard and his team.Thanks again.Regards.Simon Wright.Director.

5/5

Trustpilot

We found Robinson to be helpful and…

We found Robinson to be helpful and available at any time to answer quiries.Making a difficult process as painless as possible.

Peter · 15 April 2021

Agent replied · 11 June 2024

Hi Peter,Thank you for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.

5/5

Trustpilot

Robinson provided a.professional…

Robinson provided a.professional service with a warm and friendly atmosphere. As I live in Spain they kept me informed all the time. This was greatly appreciated.

Anthony · 17 October 2019

Agent replied · 11 June 2024

Hi AnthonyThank you for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.

5/5

Trustpilot

Very helpful throughout the sale of my…

Very helpful throughout the sale of my property, happy to help with any query I had, always very informative and updated me throughout, thanks everyone at Robinson's!

Amber · 30 April 2019

Agent replied · 11 June 2024

Hi Amber,Great review!! Thank you so much for your positive comments ref our Durham Office.Regards.Simon Wright.Director.

5/5

Trustpilot

Thanks to all the team

Thanks to all the team, sales and aftersales for all their help and professionalism. Have used before and will definitely use again. A pleasure to deal with.

Mr · 26 April 2019

Agent replied · 11 June 2024

Hi Mr MonkThank you very much for you positive comments ref our Darlington Branch. It is great to hear that the service is of a high standard on a consistent basis.Thanks again.Regards.Simon Wright.Director.

2/5

Trustpilot

Went to see the house 3 times

Went to see the house 3 times. I saw 2 different agents and each time, they couldn’t answer any questions I asked. Instead of finding out, they suggested each time that I ring the office myself. Inexperienced in selling and customer service.

C · 17 November 2022

5/5

Trustpilot

Very professional friendly and…

Very professional friendly and efficient service . Couldn't believe how quickly our house sold . Thankyou to all concerned. xx

James · 22 June 2021

Agent replied · 11 June 2024

Hi James,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.

5/5

Trustpilot

house purchase

they went the extra mile to get information when needed in some not so good times was not always easy thank you

Mr · 4 January 2021

Agent replied · 11 June 2024

Hi Mr MallabyThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.

5/5

Trustpilot

House purchase

Great service, always returned calls as promised if they were unavailable at the time, they provided weekly updates via email, really impressed with service. Thank you Robinsons.

Sonia · 21 March 2019

Agent replied · 11 June 2024

Hi SoniaThank you very much for your review and 5 stars. it is much appreciated.Regards.Simon Wright.Director.

5/5

Google

Amazing staff , thanks so much

Tom · 28 March 2023

Agent replied · 11 June 2024

Thanks for your kind words Tom. Robinsons Crook

5/5

Trustpilot

Very helpful when we bought a property

Very helpful when we bought a property. Always kind and polite. Available to answer any questions we had regarding the property we were buying.

Shirley · 11 June 2020

Agent replied · 11 June 2024

Hi Shirley,Thank you so much for your review and 5 stars. All the staff at Stockton will be delighted.Thanks again.Regards.Simon Wright.Director

5/5

Trustpilot

Very professional service

Very professional service, helpful staff who went the extra mile during a difficult sales transaction. Lindsey in particular was a star, nothing too much trouble.

Ian · 7 February 2020

Agent replied · 11 June 2024

Hi IanThank you for your review and 5 stars. The team at Stockton will be delighted. I will personally thank Lindsey and the team on your behalf.Thanks again.Regards.Simon Wright.Director.

5/5

Trustpilot

Efficient and Patient.

Robinson's are very efficient and patient, especially when dealing with a concerned customer miles away and her constant emails (me) 😁

Mrs · 19 March 2021

Agent replied · 11 June 2024

Hi Christine,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.

5/5

Trustpilot

Buying a property was a very smooth

Buying a property was a very smooth process through Robinsons. They were quick to send documentation and to reply to any questions I had. Definitely recommend.

RJW · 28 August 2019

Agent replied · 11 June 2024

Hi RyanThank you for your review and 5 stars.It is much appreciated.Regards.Simon Wright.Director.

5/5

Trustpilot

Fantastic communication from start to…

Fantastic communication from start to finish of the buying process.

Simon · 4 November 2022

Agent replied · 11 June 2024

Thank you for your review, it's very much appreciated by the team. Kind Regards Keith Mason, Senior Manager

5/5

Trustpilot

Easy and transparent process

Easy and transparent process throughout. Although we only purchased the agent remained in contact and updated us throughout the offer process. Very happy with what we received

Charlotte · 31 January 2019

Agent replied · 11 June 2024

Hi CharlotteThank you so much for your positive comments in relation to our Stockton office. It is much appreciated.Regards.Simon Wright.Director.

5/5

Trustpilot

Excellent service with friendly staff…

Excellent service with friendly staff to talk to. Definitely recommend to use Robinsons estate agent to purchase and sell your property.

Dear · 4 March 2021

Agent replied · 11 June 2024

Hi Mrs Rai,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.

5/5

Trustpilot

Excellent support from Robinson’s…

Excellent support from Robinson’s Durham Office. Good communication, prompt responses and successful sale. Also helped select Selling & Buying Solicitor.

Mr · 28 April 2021

Agent replied · 11 June 2024

Hi Michael,Thank you for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.

5/5

Trustpilot

robinsons are a friendly company who do their very best for you

Robinsons are a friendly company who try very hard to achieve the best price for your property. Very pleased with the sale and the dedicated team ..

Colin · 10 October 2018

Agent replied · 11 June 2024

Hi ColinThank you very much for your review and 5 stars.The team at Hartlepool will be delighted with your comments.Thanks again.RegardsSimon Wright.Director.

5/5

Trustpilot

Great team very professional but very…

Great team very professional but very friendly. Kept us up to date on every step throughout our house move. Did everything they promised they would!

Jayne · 30 October 2019

Agent replied · 11 June 2024

Hi JayneThank you very much indeed for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.

5/5

Trustpilot

Have to say that I have been kept…

Have to say that I have been kept informed at all times by Elaine and the rest of the staff at Robinsons. nothing is too much trouble.Paul

Paul · 28 September 2018

Agent replied · 11 June 2024

Hi PaulGreat comments! Thank you so much. I will pass on your good wishes to Elaine at Middlesbrough.Thanks again.RegardsSimon Wright.Director.

4/5

Trustpilot

Good service

Good service on the sale of my property. Kept informed throughout the process and kept on top of people when needed to.

Cle · 17 October 2020

Agent replied · 11 June 2024

HI CleThank you so much for your review and 4 stars. It is much appreciated.Regards.Simon Wright.Director.

4/5

Trustpilot

Good communication

Good communication, helpfully staff but disappointed that no Sunday viewing were available .....surely one of the most convenient days for buyers. Overall the service was good

Mr · 18 April 2019

Agent replied · 11 June 2024

Hi Mr Stephenson,Thank you for your comments which we will take on board.Regards.Simon Wright.Director.

5/5

Trustpilot

TO JOY

Would just like thank joy from Robinson’s. She did everything perfect and made it really easy buying our first house. Josh and Charlotte

Mr · 26 June 2020

Agent replied · 11 June 2024

Hi Mr Ratchford,Thank you so much for your review and 5 stars. Joy from our Darlington Office will be thrilled. i will personally thank her on your behalf.Regards.Simon Wright.Director.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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