Trusted Agent profile · Crook
★★★★★
1,785 reviews across 2 platforms
Royal Corner, Crook, DL15 9UA
Robinsons's office in Crook, at Royal Corner, is rated 4.8 out of 5 across 1,785 reviews on two platforms, including 33 Google reviews rated 4.3.
Tell us what you need and we'll put you in touch. Robinsons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Crook.
Every review we hold for the Crook office, from every platform, shown as written. First names only.
5/5
TrustpilotNo problems at all.
No problems at all.Keith and his office team are very easy to deal with and answered every query.A very positive attitude by everyone I dealt with.Would recommend 5*
Hi DeanThank you so much for your review and 5 stars. it is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotExcellent customer service
Excellent customer service - constantly chasing all parties and updating on progression of sale. They ensured everything worked to a timescale which resulted in a smooth sale.
Hi Mr WhiteheadThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotFirst class service from start to…
First class service from start to finish, could not fault the Spennymoor team. Excellent communication and regular updates. I have no hesitation in recommending them. Many Thanks
Hi AshleyThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotGreat staff
Great staff. Follow up and chase when required to get the sale moving/complete.
Thank you for your lovely review, its very much appreciated by the team. Kind Regards Keith Mason, Senior Manager
5/5
TrustpilotNice and friendly staff who are very…
Nice and friendly staff who are very approachable and are always looking at how they can help make the purchasing process go as smooth as possible.
Hi Abi and Nathan,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
4/5
TrustpilotHad my house on the market for nearly 2…
Had my house on the market for nearly 2 years with different estate agent with hardly any viewings. Robinson’s had it a few months and it was sold. Highly recommended.
Hi JenniferThank you so much for your review and 5 stars. It is much appreciated.RegardsSimon WrightDirector
5/5
TrustpilotThanks for selling my house!
Very good communication with me when selling our house and persistent chasing of our purchaser once a deal was struck. Thank you especially to Joy in Darlington branch.
Hi HilaryTank you so much for your positive comments ref our Darlington Office. The team including Joy will be delighted.Thanks again.Regards.Simon Wright.Director.
1/5
TrustpilotVery unprofessional
Very unprofessional call backs do not happen a lot better companies out there to choose from
Thank you for your review Jenny. Whilst we appreciate everyone's comments good or bad, we have tried to contact you to find out a little more detail to help us improve going forward, but without any success. If you could supply any supporting information to info@robinsonsdurham.co.uk, it would be most helpful. Kind Regards Keith Mason, Senior Manager
5/5
TrustpilotI can not find fault the service Megan…
I can not find fault the service Megan gave was first-class, friendly, helpful and very professionalTruly excellent throughout my dealings with her Can highly recommend
Hi GregGreat review!!Thank you so much.Magan will be thrilled with your positive response.CheersSimon Wright.Director.
5/5
TrustpilotRobinsons was always on hand and kept…
Robinsons was always on hand and kept in touch regularly especially towards the end when we needed to get in touch with solicitors. Thankyou
Hi TeresaThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
3/5
TrustpilotFelt like they where working for the…
Felt like they where working for the other side but I was paying the billSuspect they where only interested in getting sale through a.s.a.p with some suspect tactics
Hi TimThank you for posting a review on Trustpilot. We are sorry you felt the high standards we try to deliver were not met on this occasion. We use Trustpilot to monitor our service levels and in the majority of cases our clients are very happy.Once again thank you for your comments.Regards.Simon Wright.Director.
5/5
TrustpilotCan't praise Robinsons enough
Can't praise Robinsons enough. Very thorough. Excellent communication and the whole process was made very easy. Nine to speak to as well!
Hi Claire,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotA pleasure to deal with
A pleasure to deal with. Becky particularly was very helpful and attentive and all of the staff very professional.I will definately recommend them.
Hi Malcolm,Thank you so much for your very positive comments ref our Middlesbrough Office. Becky and all the team will be thrilled. I shall pass on your good wishes to them all.Regards.Simon Wright.Director.
5/5
TrustpilotExcellent service
We had fantastic service from Joy at the Darlington branch of Robinson's. She kept us update on our sale, and was extremely efficient and professional.
Hi Mrs WThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
4/5
TrustpilotWorked hard to get sale through even…
Worked hard to get sale through even though there was serious lack of movement from solicitors on both sides
Thank you David, your review is much appreciated and our Crook team will be very happy. Regards Keith Mason, Senior Manager
5/5
TrustpilotProfessional experienced staff
Professional staff willing to go the extra mile in ensuring the best service is given.Experienced sales and negotiation staff guarantee a first class service to it's customers.
Hi GordonThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotGreat communication
From a buyers point of view, I experienced wonderful communication from Becky throughout the whole “waiting period” of conveyancing. Very helpful and informative.
Hi Anne,Thank you so much for your review and 5 stars ref our Middlesbrough Office. Becky and the team will be delighted with your positive comments.Regards.Simon Wright.Director.
5/5
TrustpilotExcellent service 5 stars
I have just sold my house through Robinsons and they were totally professional, very helpful and friendly. I have no problem in recommending this company to anyone. Excellent service.
Hi Mrs MarshallThank you so much for your positive comments and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotHouse moving made easy
Moving house is one of the most stressful things that anyone can do in a lifetime...but Elaine at Robinson's (Marton Office) made it easy. Thank you 😉
Hi ClaireThank you for your positive comments and 5 stars ref our Marton Office. Elaine will be delighted and i will pass onto her your good wishes.Thanks again.Regards.Simon Wright.Director.
4/5
TrustpilotVery good at keeping you updated on…
Very good at keeping you updated on progress once sale agreed. Also marketing pictures were excellent.Only disappointment was time taken to put sign up at front of property.
Hi CarolThank you so much for your review and positive comments red our Hartlepool branch. It is good to hear that the service was of a high standard. We take on board any negative feedback to try and improve so thanks again for the heads up re the board.Regards.Simon WrightDirector
5/5
TrustpilotAlways kept informed
Always kept informed, lovely, friendly staff. Excellent
Thank you for taking the time to post your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager
5/5
TrustpilotFirst class service
First class, friendly service. The staff were so accommodating and helpful in my search for a property.
Thank you for your review, it is very much appreciated. Kind Regards Keith Mason, Senior Manager
5/5
TrustpilotExcellent service
Excellent service. I was kept fully up to date with how my rental was proceeding, really friendly and helpful
Thank you so much for your Five star review Jackie, it is very much appreciated.Kind RegardsKeith MasonSenior Manager
5/5
TrustpilotI would highly recommend this estate…
I would highly recommend this estate agents to market & sell your property.very efficient from start to finish.Friendly approachable staff.
Hi T ChargeThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Robinsons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Crook.
