Trusted Agent profile · Crook

Robinsons Crook reviews

4.8

★★★★★ Excellent

1,785 reviews across 2 platforms

Royal Corner, Crook, DL15 9UA

Robinsons's office in Crook, at Royal Corner, is rated 4.8 out of 5 across 1,785 reviews on two platforms, including 33 Google reviews rated 4.3.

Google logo

4.3 / 5

33

Reviews on Google

This office

Trustpilot logo

1,752

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Crook office, from every platform, shown as written. First names only.

5/5

Trustpilot

I would highly recommend this estate…

I would highly recommend this estate agents to market & sell your property.very efficient from start to finish.Friendly approachable staff.

T · 7 September 2021

Agent replied · 11 June 2024

Hi T ChargeThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.

5/5

Google

Excellent from a buyers point of view. Always helpful in providing additional answers, quick and reliable. Very pleased with the service received.

Joy · 16 April 2021

Agent replied · 11 June 2024

Hi Joy Thank you so much for your review and 5 stars. It is much appreciated. Regards. Simon Wright. Director.

5/5

Trustpilot

Everyone kept in touch

Everyone kept in touch. I was advised of the progress that was being made in the chain. Everyone was cheerful, professional and helpful.Thank you.

Constance · 19 October 2020

Agent replied · 11 June 2024

Hi ConstanceThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.

5/5

Trustpilot

Very helpful through a stressful…

Very helpful through a stressful experience ,Thank you to everyone at Robinsons for all the help .

Customer · 25 February 2022

Agent replied · 11 June 2024

Thank you for your review, it is very much appreciated. Kind Regards Keith Mason, Senior Manager

5/5

Trustpilot

Fantastic service from beginning to…

Fantastic service from beginning to end.Helped me get the property of my dreams in a tight turnaround. Conveyancing and in house mortgage advisor was excellent also!

Grace · 5 March 2020

Agent replied · 19 June 2024

Hi GraceThank you so much for your review and 5 stars. It is much appreciated.RegardsSimon Wright.Director.

5/5

Trustpilot

We couldnt fault the service we have…

We couldnt fault the service we have received from Robinson's. All the staff have been brilliant and everything they have said they would do, they did! Would definitely recommend!

Sherry · 22 August 2018

Agent replied · 11 June 2024

Hi SherryThank you so much for your positive comments. It really does make a difference to know clients are satisfied.Thank you for posting your review and 5 stars.RegardsSimon WrightDirector

4/5

Trustpilot

I WOULD RECOMMEND ROBINSONS TO ALL…

I WOULD RECOMMEND ROBINSONS TO ALL BUYERS AND SELLERS OF PROPERTY.THEY ARE COMPETENT AND KEEP YOU INFORMED OF ALL POTENTIAL SALES OR PURCHASESTHEY SEE THE JOB THROUGH TO COMPLETION

Robert · 10 August 2018

Agent replied · 12 June 2024

Hi RobertThank you so much for your kind words ref the Hartlepool office. I will pass on your good wishes to the staff.Thanks againSimon

5/5

Trustpilot

Have used Robinsons twice now and both…

Have used Robinsons twice now and both times they have been great kept me so informed and updated on all the viewings would highly recommend them

Karen · 14 February 2020

Agent replied · 11 June 2024

Hi KarenThank you so much for your review and 5 stars. It is much appreciated.CheersSimon Wright.Director.

5/5

Trustpilot

Good service from Robinsons

The staff are very pleasant and helpful. During my dealings with Robinsons have been happy with the service given and they always ring back when they say they will.

S · 27 July 2018

Agent replied · 25 December 2024

Hello SusanMany thanks for your review and lovely comments. I will pass these onto the branch.Kind regardsSimon

1/5

Trustpilot

Since when does an overcharging estate…

Since when does an overcharging estate agent request the minimum salary before you apply for a rented property?Probably against the diversity act and gets away with it!

Gary · 11 September 2019

Agent replied · 11 June 2024

Hi GaryThis is our policy to protect our clients.We are no different to most letting agents on this matter.RegardsSimon WrightDirector

5/5

Trustpilot

Helpful

Helpful, flexible team. I can recommend them even to very beginners in buying a property....just like me. The properties with Robinson's are good in value for money

Dr · 11 September 2019

Agent replied · 11 June 2024

Hi Dr BarsonyThank you very much for your review and 5 stars.It is much appreciated.Regards.Simon Wright.Director.

5/5

Trustpilot

Staff were incredibly helpful. (Purchase)

Staff were incredibly helpful in my property purchase, they really went out of their way to give me a good service and helped me along the whole process.

Mr · 10 March 2019

Agent replied · 11 June 2024

Hi Mr KippinThank you so much fro your positive comments with ref to our Durham branch. It is much appreciated.Regards.Simon Wright.Director.

5/5

Trustpilot

Very happy with Robinsons

Very happy with Robinsons, competitive price and first class service. Will be using them for all of our property sales moving forward.

Ricky · 24 March 2021

Agent replied · 11 June 2024

Hi Ricky,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.

5/5

Trustpilot

Above and beyond

Couldn’t have done anymore than Joy did for me, she went above and beyond in every way possible couldn’t thank you anymore great customer service.

Mr · 8 June 2020

Agent replied · 11 June 2024

Hi Mr WatsonThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.

5/5

Trustpilot

ROBINSONS were very efficient for us…

ROBINSONS were very efficient for us during the course of our sale. Altogether it was a very posits experience and I would have no hesitation in recommending them.

Dear · 25 February 2019

Agent replied · 11 June 2024

Hi Mr and Mrs TobinThank you so much for your positive comments in relation to our Hartlepool office. The team will be delighted with your review and 5 stars.Thanks again.Regards.Simon Wright.Director.

5/5

Trustpilot

Very pleased with our estate agent who…

Very pleased with our estate agent who kept us informed of progress at all times. Very courteous, helpful and reliable.Many thanksPaul Williams

Customer · 19 March 2021

Agent replied · 11 June 2024

Hi Customer,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.

5/5

Trustpilot

Excellent service

Excellent service. Could not fault them, They even chased the solicitor up for us which we should never appointed in the first place. but that's another story!

Martin · 24 August 2019

Agent replied · 11 June 2024

Hi MartinThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.

5/5

Trustpilot

Great service

From valuation to completion we were kept informed as much as possible and always someone available to respond to our queries, thanks!

Mr · 17 March 2021

Agent replied · 11 June 2024

Hi Mr and Mrs Bell,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.

5/5

Trustpilot

A very efficient and organised team who…

A very efficient and organised team who are always available to help with the whole process from start to finish, and help guide customers at every stage.

Mr · 20 August 2019

Agent replied · 11 June 2024

Hi Mr JohnsonThank you so much for your review and 5 stars. It is very much appreciated.Regards.Simon Wright.Director.

5/5

Trustpilot

Couldn't recommend Robinsons enough

Couldn't recommend Robinsons enough. Always polite and helpful, communicated throughout the process. Thank you to everyone at the marton office

Mrs · 3 August 2021

Agent replied · 11 June 2024

Hi Mrs Holdsworth,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.

5/5

Trustpilot

Wonderful service from Joy Cruddas

Wonderful service from Joy Cruddas. So much so we have just sent her a thank you card. Couldn’t recommend Robinsons highly enough.

Lesley · 2 March 2021

Agent replied · 11 June 2024

Hi Lesley,Thank you so much for your review and very positive comments ref our Darlington Office. Joy and all the team will be delighted with your review. I shall pass on your good wishes to them all.Regards.Simon Wright.Director.

5/5

Trustpilot

Robinsons did a really great job for us…

Robinsons did a really great job for us when others before them had failed. They kept us informed, were always cheerful and of course sold the house!

Beechwood · 17 July 2019

Agent replied · 11 June 2024

Hi Mr beechwoodThank you for your positive review and 5 stars ref our Spennymoor Office.It is much appreciated.Regards.Simon Wright.Director.

5/5

Trustpilot

Brilliant service

Brilliant service, fantastic communications, made the whole process of house sale painless!Thanks to all the team at the Darlington office.

Paul · 12 July 2021

Agent replied · 11 June 2024

Hi Paul.Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.

5/5

Trustpilot

I was really pleased with the service…

I was really pleased with the service they provided, friendly always willing to talk to you , I would recommend wildly recommend them.

Maureen · 6 November 2020

Agent replied · 11 June 2024

Hi Maureen,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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