Trusted Agent profile · Crook

Robinsons Crook reviews

4.8

★★★★★ Excellent

1,785 reviews across 2 platforms

Royal Corner, Crook, DL15 9UA

Robinsons's office in Crook, at Royal Corner, is rated 4.8 out of 5 across 1,785 reviews on two platforms, including 33 Google reviews rated 4.3.

Google logo

4.3 / 5

33

Reviews on Google

This office

Trustpilot logo

1,752

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Crook office, from every platform, shown as written. First names only.

5/5

Trustpilot

Had a great experience with Robinsons…

Had a great experience with Robinsons especially joy she couldn’t do enough for us when I emailed her she got straight back too me

Customer · 10 September 2019

Agent replied · 11 June 2024

Hi CustomerThank you so much for your very positive comments ref our Darlington Office.I will pass on your good wishes to Joy.Thanks again.Regards.Simon Wright.Director.

5/5

Trustpilot

Excellent throughout

Well marketed and a lot of viewings. Excellent, attentive service and the house sold very quickly!

An · 18 October 2021

Agent replied · 11 June 2024

Hi AnThank you so much for your review and 5 stars. It is much appreciated. Regards. Simon Wright Director.

5/5

Trustpilot

Very helpful.

Very helpful and polite staff. Always avaliable and straightforward. Got everything done asap and with great results.

Liz · 16 August 2021

Agent replied · 11 June 2024

Hi Liz,Thank you for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.

5/5

Trustpilot

Brilliant service

Brilliant service, always professional.House sold in 4 weeks. Very smooth process, with nothing being a hassle. Have already recommended to friends, and they sold even quicker

Mrs · 18 June 2018

Agent replied · 12 June 2024

Hi Mrs Housemanthank you so much for your positive comments and 5 star review. it is appreciated.

5/5

Trustpilot

Excellent support from the Crook office…

Excellent support from the Crook office throughout the whole process of listing to completion of sale.I would highly recommend Robinsons for their professionalism and support.

Dawn · 29 January 2019

Agent replied · 11 June 2024

Hi SimonThank you very much for your review and 5 stars in relation to the Crook office. It is much appreciated.Thanks again.Regards.Simon Wright.Director.

5/5

Trustpilot

Excellent service

Very helpful and efficient. Kept us fully informed and addressed any issues arising very promptly and effectively.

Christine · 3 August 2021

Agent replied · 11 June 2024

Hi Christine,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.

5/5

Trustpilot

Sale of property

Great service from all of the team at Robinsons, Sedgefield. Ryan's enthusiasm and professionalm is outstanding.

Richard · 4 October 2021

Agent replied · 11 June 2024

Hi RichardThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.

5/5

Trustpilot

Robinsons helped sell

Robinsons helped sell my property and made the process very easy. Would definitely recommend to use Robinsons in Spennymoor again. All the staff very helpful.

Mr · 20 November 2018

Agent replied · 11 June 2024

Hi Mr HopperThank you so much for your positive comments ref our Spennymoor office. The staff will be thrilled.Thanks again.Regards.Simon Wright.Director.

5/5

Trustpilot

For Sale

The pressure of being available to show potential buyers around the property was taken care of by Robinson’s - efficient and I would use again.

Spennymoor · 11 November 2018

Agent replied · 11 June 2024

Hi Thanks for your review and 5 stars.RegardsSimon Wright.Director.

5/5

Trustpilot

I’ve used Robinsons for many years now

I’ve used Robinsons for many years now. Ive found them to be a very friendly efficient service who take pride and care in their customers

Jay · 26 October 2018

Agent replied · 11 June 2024

Hi JayMany thanks for your review and 5 stars. It is appreciated and the team at Ingleby will be delighted.Thanks again.RegardsSimon WrightDirector.

4/5

Trustpilot

We have used Robinson’s in our previous…

We have used Robinson’s in our previous move so choose them again and found the very satisfactory

Janette · 6 July 2021

Agent replied · 11 June 2024

Hi Janette,Thank you so much for your review and 4 stars. It is much appreciated.Regards.Simon Wright.Director.

5/5

Trustpilot

Had a great experience whilst buying a…

Had a great experience whilst buying a home through Robinsons. Toni could not have been more helpful to ensure a smooth process.Very pleased

Rebecca · 4 November 2019

Agent replied · 11 June 2024

Hi Rebecca.Thank you for your review and 5 stars ref our Ingleby Office. Toni and the team will be delighted.Regards.Simon Wright.Director.

5/5

Trustpilot

The Robinsons team at the Middlesbrough…

The Robinsons team at the Middlesbrough branch were a pleasure to work with. Regular updates throughout our selling process along with advice when required.

David · 26 April 2019

Agent replied · 11 June 2024

Hi DavidThank you for your review and 5 stars. It is much appreciated.RegardsSimon Wright.Director.

5/5

Trustpilot

I find all members of staff really…polite

I find all members of staff really friendly and helpful. Will choose them in the future , if I ever need to move again.

Mrs · 25 April 2019

Agent replied · 11 June 2024

Hi JillThank you so much for your review and 5 stars in relation to our Durham Office.The team there will be thrilled with your positive comments.Thanks again.RegardsSimon Wright.Director.

5/5

Trustpilot

The Robinsons team in Durham

The Robinsons team in Durham, were always available, supportive and very helpful, in ultimately helping us sell the property.Would recommend.

Mr · 13 October 2020

Agent replied · 11 June 2024

Hi Mr SmithThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.

5/5

Google

Great Customer Service.

Alexa · 28 March 2023

Agent replied · 11 June 2024

Thank you and we are pleased you were happy with our service.

5/5

Trustpilot

Sale of Hastings Place

Excellent service throughout the sales process with very friendly, knowledgeable helpful staff. I would highly recommend anyone buyibg/selling a property to use Robinsons.

Fincken · 10 September 2019

Agent replied · 11 June 2024

Hi Mr FinckenThank you so much for your review and 5 stars.it is much appreciated.RegardsSimon Wright.Director.

5/5

Trustpilot

Very good service

Very good service. Kept in contact throughout the renting and selling processes and always on hand to discuss and resolve any issues.

Leigh · 23 January 2020

Agent replied · 11 June 2024

Hi LeighThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.

1/5

Trustpilot

Appalling customer service

I am a landlord and have been left with a huge repair bill due to robinsons negligence.I will never use them again.

Asa · 22 January 2020

Agent replied · 11 June 2024

Hi Mr Alliston.Thank you for your review. I am sorry you feel that our usual high standards were not met in your case. We do have a complaints procedure if you feel you need to take this further. Please contact our head office in Durham and speak to Sharon Turnbull.Regards.Simon Wright.Director.

5/5

Trustpilot

Excellent people to deal with

Excellent people to deal with, professional and very responsive and always helpful Thankyou

Paul · 3 February 2022

Agent replied · 11 June 2024

Thank you for your review, it is very much appreciated. Kind Regards Keith Mason, Senior Manager

5/5

Trustpilot

Very smooth process from start to…

Very smooth process from start to finish, kept us updated, easy to communicate. Would definite use again and wouldn’t hesitate to recommend.

Rachel · 6 January 2020

Agent replied · 11 June 2024

Hi RachelThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.

5/5

Trustpilot

From a buyer’s point of view Robinsons…

From a buyer’s point of view Robinsons were friendly, approachable and nothing seemed too much trouble. Great communication flows too.

Gemma · 30 August 2020

Agent replied · 11 June 2024

Hi GemmaThank you so much for your review and 5 stars. it is much appreciated.Regards.Simon Wright.Director.

4/5

Trustpilot

Overall excellent

Overall excellent. Staff always friendly and willing to help.However, I would like the electricity accounts managed as part of the 'Fully Managed' service.

Andrew · 30 July 2019

Agent replied · 11 June 2024

Hi AndrewThank you so much for your positive comments ref our Darlington lettings team. It is much appreciated.Regards.Simon Wright.Director.

5/5

Trustpilot

been very helpfull from start to end…

been very helpfull from start to end been there for me right till I moved thank you very much x

Angela · 24 August 2020

Agent replied · 11 June 2024

Hi Angela and Fred,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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