Trusted Agent profile · Crook
★★★★★
1,785 reviews across 2 platforms
Royal Corner, Crook, DL15 9UA
Robinsons's office in Crook, at Royal Corner, is rated 4.8 out of 5 across 1,785 reviews on two platforms, including 33 Google reviews rated 4.3.
Every review we hold for the Crook office, from every platform, shown as written. First names only.
5/5
TrustpilotSedgefield Branch
Well done Ryan .Sharon ,Jade For a Speedy Sale Would recommend to other sellers
Thank you Peter for your 5 star review, I will pass this on to our Sedgefield team. Regards Keith Mason, Senior Manager
5/5
TrustpilotKaren Hodges provided a gold standard…
Karen Hodges provided a gold standard service, she was incredibly helpful, supportive and provided professional advice during a difficult tenancy.
Hi ClaireThank you so much for your review and 5 stars. I will personaly thank Karen on your behalf.Regards.Simon Wright.Director.
5/5
TrustpilotToo long to wait for keys when our money had been cleared and couldn’t get the keys to our new property.
Can’t believe the wait for keys when money is cleared ,and you have a removal company waiting outside your new property,a 2hour wait .
Hi Mr and Mrs Howard.Thank you so much for your review and 5 stars. It is appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotAlways available
Always available, courteous, helpful - wonderful! Great team, Alex (the manager), Angela and Melissa. The place to go for buying and selling.
Hi SoniaThank you for your positive review ref our Crook Office. Alex and his team will be delighted.Regards.Simon Wright.Director.
5/5
TrustpilotFantastic staff
Fantastic staff, very professional yet approachable. Communication was excellent and kept us informed all the way through the moving process. Highly recommended.
Hi Kirsty,Thank you so much for your excellent review and 5 stars. I know all the staff at Ingleby Barwick will be very pleased.Thanks again.Regards.Simon Wright.Director.
4/5
TrustpilotVery attentive to all aspects of the…
Very attentive to all aspects of the sale and purchase; we have really appreciated the regular contact to keep us updated on the process.
Hi ReaThank you very much for your positive comments ref our Stockton office. it is much appreciated.Regards.Simon Wright.Director.
2/5
TrustpilotLack of communication and care
Lack of communication, updates and contact - especially needed in covid times. No priority given to my house sale.
Hi DensonThank you for your review. We do take very seriously every review we recieve as it does give us a good insight into how our service levels are being judged by our clients. I am sorry you feel the communication was not of the standard you had hoped. We are also finding the current Covid situation very challenging and the whole property moving timescale is taking longer. We wish you every happiness for the future.Regards.Simon Wright.Director.
5/5
TrustpilotGreat estate agents
Great estate agents! Fab at booking you in for viewings, always a speedy email response and very fast with handling quires.
Hi Miss ShannonThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotBrilliant service from start to finish…
Brilliant service from start to finish and would highly recommend and faultless service from the Darlington Branch.
Hi Hayley,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotMoving house experience
Staff were helpful and constantly kept us updated even through the strange and difficult times of the COVID 19 pandemic
Hi Mr and Mrs Grant,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotRobinsons have a professional service
Robinsons offered a very professional and friendly service while we sold our house and kept us informed throughout. I would definitely recommend them.
Hi CustomerThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotRobinson’s give continuity!
With Robinson’s there was a continuity of potential buyers and due to this it was only a short time before the sale went through.
Hi MarkThank you for your review and 5 stars. It is much appreciated.Regards.Simon
5/5
TrustpilotFriendly but professional service…
Friendly but professional service received from all of the staff at Robinsons. Did what was asked by us and offered by them!
Hi JayneThank you so much for your review and 5 stars.It is much appreciated.RegardsSimon Wright.Director.
5/5
TrustpilotExcellent
The service we received was excellent throughout and we are very grateful, as we have also written privately to the people concerned.
Hi BarbaraThank you for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotExcellent
Excellent, customer oriented service. Great help, always did what they said they would. Fantastic approach to getting things done!
Hi EmmaThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotVery helpful
Very helpful. Kept us updated regularly with any updates during the lockdown period. Friendly staff and good all round service.
Hi Mr and Mrs Bland,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon WrightDirector.
5/5
TrustpilotHad a fantastic service from Robinsons…
Had a fantastic service from Robinsons ... great customer service, and everything dealt with efficiently and swiftly. Would recommend highly 👍
Hi Mrs Cross,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotExcellent service
Excellent service, professional and friendly. Special mention for Sharon and Ryan based in sedgefield
Hi GrahamThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotExcellent service, happy customers.
Excellent service from Robinson's at Spennymoor. Staff are professional, courteous and keep you informed without having to be reminded. I would certainly recommend them.
Hi KarenThank you so much for your comments ref the Spennymoor office. I will pass on your good wishes to the team.Thanks again.Simon WrightDirector.
5/5
TrustpilotAs the purchaser
As the purchaser of a property, I found Stacey consistently courteous, responsive and helpful. Thank you!
Hi Ms GrottoThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotI was very pleased with everything the…
I was very pleased with everything the staff did for me and the sale of my house
Hi Doreen,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotBrilliant service from all the team
Brilliant service from all the team, but especially from Alex and Barbara. A quick offer on our property. Thank you.
Hi Craig and Ebony,Thank you so much for your review and 5 stars ref to our Crook Office. The team there will be delighted.Regards.Simon Wright.Director.
4/5
Trustpilotfeedback from Mr and Mrs Spence Vendors
Very good service from the lady who came out to value the property and on the whole from the sales team.
Hi Mr and Mrs Spence,Thank you for your review and 4 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotFrom initial phone call to completion…
From initial phone call to completion date all the staff where really good, very professional and experienced couldn’t fault them. Thank you
Hi LindaThank you so much for your review and 5 stars.It is much appreciated.RegardsSimon WrightDirector.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
