Trusted Agent profile · Crook

Robinsons Crook reviews

4.8

★★★★★ Excellent

1,785 reviews across 2 platforms

Royal Corner, Crook, DL15 9UA

Robinsons's office in Crook, at Royal Corner, is rated 4.8 out of 5 across 1,785 reviews on two platforms, including 33 Google reviews rated 4.3.

Google logo

4.3 / 5

33

Reviews on Google

This office

Trustpilot logo

1,752

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Crook office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent service and staff strongly recommend

From start to finish the sale of our home was handled extremely professionally. The staff were very helpful and I cannot thank Joy enough for helping us through the process. An excellent firm thankyou for everything you did. Cannot reccomend highly enough

Mrs · 6 July 2020

Agent replied · 11 June 2024

Hi Jacqueline,Thank you so much for your review and 5 stars. I will personally pass on your good wishes to Joy and the team in Darlington who will all be delighted with your comments.Regards.Simon Wright.Director.

5/5

Trustpilot

Great team

This is the 2nd time we have had dealings with Robinsons of Sedgefield. Same excellent service and courtesy throughout. Our wishes respected regarding the advertising of the property. Lovely people to deal with and kindness shown when having to sell a long loved family home. Ryan, Sharon and Danni deserve much appreciation for the job they do. Would definitely recommend them to others.

Pat · 29 November 2023

Agent replied · 11 June 2024

Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Keith Mason, Senior Manager.

5/5

Trustpilot

Absolutely fantastic service

Absolutely fantastic service, constantly keeping us up to date on what was happening. Could not thank Joy and all the other staff for all there help and making sure that we got everything completed in time. Thank you to all of Robinson’s

Alice · 26 June 2020

Agent replied · 11 June 2024

Hi AliceGreat review!! Thank you so much. Joy and all the team at Darlington will be delighted.I will pass on your good wishes to them all.Thanks again.Regards.Simon Wright.Director.

5/5

Trustpilot

First Class

Robinson’s acted for the property that I bought. They kept me up to date frequently, called me back when they said they would and every single time the staff were courteous, friendly and took time to explain things. It felt like I was speaking to friends. Well done Darlington team and if I move away from this property in the future, you can guarantee you’ll get my business. I’ll be recommending to friends as well!!!! Well done and keep up the fantastic work. It’s hard to find service like this these days.

Sharon · 21 May 2022

Agent replied · 11 June 2024

Thank you for your lovely review, its very much appreciated. Kind Regards Keith Mason, Senior Manager

5/5

Trustpilot

My husband and I can’t thank Ryan and…

My husband and I can’t thank Ryan and his team enough, so helpful and honest, gave us regular updates, nothing was ever to much trouble! Thank you so much!

Joanna · 23 September 2022

Agent replied · 11 June 2024

Thank you for your review, its very much appreciated by the team. Kind Regards Keith Mason, Senior Manager

5/5

Trustpilot

Very helpful, thank you.

I have just completed the purchase of a property that was being marketed by Robinson's of Sedgefield. Sharon & Sam were very friendly and helpful throughout, providing excellent support and communication between the various parties involved, aiding the process to run smoothly and efficiently.Thank you.Peter

Peter · 10 August 2018

Agent replied · 19 June 2024

Hi PeterThank you so much for your review. The staff at Sedgefield will be chuffed with your comments.I will pass them onto Sharon, Sam and Anita.CheersSimon

5/5

Trustpilot

Great customer service

Great customer service, great information given to help with making the choice, great house and enjoyed the viewing, the place was easy to find, referrals were made for me to speak to advisor who did not delay to contact me. Everything was just fabulous.

Miss · 20 March 2019

Agent replied · 11 June 2024

Hi Miss ChimbwandaThank you very much indeed for your great review and 5 stars. It is much appreciated and the Durham team will be thrilled. I will pass on your good wishes to them.Thanks again.Simon Wright.Director.

5/5

Trustpilot

Friendly and professional estate agency service

I would highly recommend Robinsons Chester le street office. From Michael’s initial advice on valuation through to the excellent support and negotiation skills of Michelle, Karen and Chelsea, a sale was agreed in the first week of marketing and completion within 8 weeks. Fantastic service from start to finish.

Paul · 8 August 2024

Agent replied · 24 October 2024

Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Robinsons.

5/5

Trustpilot

Would recommend

I could not fault the staff ( particularly Claire on lettings) at Robinson’s at the Stockton on Tees branch when dealing with finding a tenant for a rental. I have always used Robinson’s for this purpose and the service just gets better every time.

Jane · 29 January 2019

Agent replied · 11 June 2024

Hi JaneThank you so much for your positive review ref our Stockton Branch. Claire and the team will be thrilled. I will pass on your good wishes to the staff.Thanks again.Regards.Simon Wright.Director.

5/5

Trustpilot

Robinsons-great,professional and friendly agency!

Special THANK YOU to Michael from a very happy customer :) I bought my house from Robinsons Agency without any problems. From the beggining to the end of our cooperation very professional and friendly customer service. Highly recommend!

Beata · 24 February 2021

Agent replied · 11 June 2024

Hi Beata.Thank you so much for your review and 5 stars. It is much appreciated. I shall thank Michael and his team for their professional and friendly service.Regards.Simon Wright.Director.

5/5

Trustpilot

The A TEAM

The Sedgefield Robinsons team is second to none!!Ryan, Sharon and Jade work seamlessly together and it is a pleasure to go into Sedgefield branch and have 3 knowledgeable staff who can help with any queries/problems.Pleased we moved to Robinsons for our sale!!We are also buying our next home through Robinsons and as ever we have received a first class service, Ryan has an uncanny insight into his clients property "needs" and has been excellent throughout our search. The team have supported us and "mopped" our brows throughout our sale and current purchase. Thank you team Sedgefield!!!!

KP · 14 March 2022

Agent replied · 11 June 2024

Thank you for your review, it is very much appreciated. Kind Regards Keith Mason, Senior Manager

5/5

Trustpilot

I would definitely recommend Robinson’s…

I would definitely recommend Robinson’s if you are selling your property. The service was great, they always keep you informed of how things are going, and advise you on what to do next if you are unsure. Very friendly and helpful. 5 star service.

Stacey · 27 November 2018

Agent replied · 11 June 2024

Hi StaceyThis is a great review!!Thank you so much for your positive comments.I will pass on your good wishes to the Spennymoor office.Thanks again for posting your review and giving us 5 stars.Regards.Simon Wright.Director.

5/5

Trustpilot

Five star treatment from the initial…

Five star treatment from the initial call to the final sale. Sedgefield Robinson’s branch is an estate agent to be proud of. Ryan, Sharon, Jade and Kiera gave a first class service in the sale of my rental property. They moved mountains to help through obstacles involved in selling a house and always greeted me with a smile. Their professional, courteous and positive manner made me feel at ease in the process but I also felt I could trust them at anytime to give me the right advice. I Recommend this team at Sedgefield and if I need to sell my own house in the future I will be going directly to them. The A team of estate agents.

Shonettebason · 9 March 2022

Agent replied · 11 June 2024

Thank you for your review, it is very much appreciated. Kind Regards Keith Mason, Senior Manager

5/5

Trustpilot

Sell with Robinsons Crook if you want a professional and great value service

From the start to the very end Robinsons were there to ensure our sale went like clock work. Keeping us informed in every step of the process. Excellent value for money and can’t fault them. All staff are very professional and nothing is a problem. Would never consider going with any other agent as Robinsons are Simply The Best. Thank you everyone at The Crook office you all deserve a pay rise for the hard work and commitment you have all shown us in our selling process. Five stars ⭐️

Malcolm · 7 March 2022

Agent replied · 11 June 2024

Thank you for your review, it is very much appreciated. Kind Regards Keith Mason, Senior Manager

5/5

Trustpilot

Fantastic!

Really friendly and helpful valuation / initial meeting with Louis who took some fantastic pictures. The house sold straight away at the price we wanted and Joy was fantastic in keeping us updated throughout.Couldn't fault any part of the process.

Mr · 24 July 2020

Agent replied · 11 June 2024

Mr and Mrs McConnell,Thank you so much for your review and 5 stars ref our Darlington Office. Joy and all the team will be over the moon with your positive comments.Good luck in your new home.RegardsSimon Wright.Director.

5/5

Trustpilot

Great knowledge and Service

Ryan, Sharon and Danni helped us every step of the way with selling our house. They all know the housing market so well and know exactly how to help and advise with any issues with the sale. I won't hesitate to recommend or use them again with any house sale or purchase.

Michele · 1 June 2024

Agent replied · 11 June 2024

Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Robinsons.

5/5

Trustpilot

I would like to thank the team at Sedgefield. at…

I would like to thank the team at Robinsons Sedgefield for all your hard work and support over the last few months. I can not praise Sharon, Ryan and Danni enough for their professional attitude in guiding us through this stressful process. Thank you so much.Would not hesitate to recommend their services to anyone navigating the housing market.Thanks again and good luck to you all.Trish

Trish · 21 August 2023

Agent replied · 11 June 2024

Thank you for taking the time to post your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager

5/5

Trustpilot

Fantastic team

Fantastic team, viewings provided at convenient times. Ryan was always knowledgeable about the house and location. Friendly reliable, the buying process ran smoothly with regular updates from both the estate agents and recommended solicitors. Would highly recommend.

Ms · 3 April 2021

Agent replied · 11 June 2024

Hi Ms Jones,Thank you so much for your review and 5 stars ref our Sedgefield Office..Ryan and his team will be delighted with your positive comments.Thanks again.Regards.Simon Wright.Director.

5/5

Trustpilot

Highly Recommend

For the past 10 years, Robinsons in Sedgefield have managed a number of rental properties, and also sold properties on my behalf. Living abroad, it was reassuring to know I had the support of a great team of friendly and professional people who kept me informed and were always there at the end of the phone to talk to when needed. Maintenance issues were brought to my attention promptly, and dealt with in a timely and professional manner. Owning rental properties has its unique challenges but I have been lucky to have had the constant support from the Sedgefield Branch, particularly from Sharon (who has been there from the start!) and Jade on the rental side, and from Ryan who successfully marketed and sold a property on my behalf recently. I would highly recommend Robinsons.

Debra · 13 February 2022

Agent replied · 11 June 2024

Thank you for your review, it is very much appreciated. Kind Regards Keith Mason, Senior Manager

5/5

Trustpilot

Amazing service

We have been delighted with our dealings with your company. Joy Cruddas has been amazing. Nothing has been too much trouble and she has dealt with all our queries promptly. We would recommend your company without hesitation

Sam · 24 March 2021

Agent replied · 11 June 2024

Hi Sam,Thank you so much for your review and 5 stars. Joy will be over the moon with your positive comments. I shall thank her on your behalf for her excellent service.Regards.Simon Wright.Director.

5/5

Trustpilot

The house was sold very quickly

The house was sold very quickly, the service was good with house inspections because it was empty and accompanied viewings. I was informed prior to each viewing and got feedback afterwards. Everybody was helpful when I needed to contact the office.

Pam · 7 February 2020

Agent replied · 11 June 2024

Hi PamThank you so much for your review and 5 stars. i am pleased all went well for you whilst dealing with our Stockton Office. The team there will be delighted.Thanks again.Regards.Simon Wright.Director.

5/5

Trustpilot

Excellent service

Robinsons were very professional and efficient combined with a friendly approach. They were supportive and always kept us informed and up to date. Excellent service.Joy was an absolute superstar, easily contactable and very helpful. Thank you Robinsons from all our family

Ann · 4 February 2020

Agent replied · 11 June 2024

Hi AnnWhat a lovely review!!Thank you so much. Joy and all the team will be over the moon with your positive comments.I will pass on your good wishes to them.Thanks again.Regards.Simon Wright.Director.

5/5

Trustpilot

Our purchase was interrupted by my…

Our purchase was interrupted by my husband being diagnosed with a serious illness but Angela was extremely helpful and when we were able to proceed made everything work for us. Really good experience, highly recommended.

Mrs · 12 August 2021

Agent replied · 11 June 2024

Hi Mrs Sanders.Thank you so much for your review and 5 stars. It is much appreciated.Angela and all the team at Crook will be delighted with your positive comments.Regards.Simon Wright.Director.

5/5

Trustpilot

House sale in Trimdon

Always a pleasure dealing with Robinsons at Sedgefield Especially Ryan and Sharon - Polite, Friendly, and professional always.

Peter · 17 July 2023

Agent replied · 11 June 2024

Thank you for taking the time to post your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager

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