5/5
GoogleI spoke to Marie and Chris on the phone mainly and both of them have been very helpful and insightful.
Trusted Agent profile · Crewe, Cheshire
Verified
Martin & Co Crewe reviews
★★★★★
791 reviews across 3 platforms
175 Nantwich Road, Crewe, Cheshire, CW2 6DF
Part of Martin & Co, see every office.
Martin & Co's office in Crewe, Cheshire, at 175 Nantwich Road, is rated 4.4 out of 5 across 791 reviews on three platforms, including 750 Google reviews rated 4.5.
About Martin & Co Crewe
We are proud to serve the communities of Crewe and surrounding towns and villages - providing specialist advice and guidance across all areas of the property market. Lettings Manager Toby Banfield has over a decade of experience in the property industry, with an established rental portfolio of his own. Toby, along with his team at Martin & Co Crewe, are passionate about using their own experience from within the industry to provide landlords and investors hands-on and knowledgeable advice and support. With the M6 motorway nearby and direct rail services to London, Birmingham and Edinburgh, with Manchester airport less than one hour away, Crewe is an attractive commuter town. Through our focused and dedicated approach, we ensure the delivery of a personalised service to our customers at all times. Whether you are looking for a let or an investment property, or you would like a free valuation, please contact one of the team who will be happy to help you. For all property enquiries or to arrange a valuation please call Martin & Co Crewe on 01270 500905
Reviews
Every review we hold for the Crewe office, from every platform, shown as written. First names only.
Google5/5
GoogleThis was my first time dealing with Martin and Co , had an excellent experience working with Konrad! The services offered exceeded my expectations in every way. From start to finish, everything was handled professionally, efficiently, and with great attention to detail. Konrad’s expertise and dedication were evident throughout the process, and they went above and beyond to ensure I was completely satisfied. I am very pleased with the results and would definitely recommend Martin &Co to anyone looking for top-notch service. Thank you for a job well done!”
5/5
GoogleJack was so prompt with his response to my request for a gas safety certificate for my rental property, he arranged it all for me. It’s so refreshing when someone can take the pressure off you and just handle things and get it done!
5/5
GoogleThanks all Martin&Co team and Konrad.
Agent replied · 15 April 2026
Thank you for your kind review. Kind Regards, Martin & Co Crewe
5/5
TrustpilotMartin and Co have managed a couple of…
Martin and Co have managed a couple of properties for us for the last 8 years and whilst most things have gone smoothly, there are times when issues arise and it’s a massive help when I ring up and Laura answers and deals with matters promptly, efficiently and professionally. Thanks for listening Laura and passing my concern up the chain of command and resolving my issue
5/5
GoogleWhenever we have a problem Martin's sort it efficiently and promptly. Darcy Weekes has been especially good at helping with our difficulties - recently the shower failed and Darcy got Triton out to fix it really quickly. Thumbs up to Darcy :-)
5/5
GoogleMe and husband cannot thank the team at Martin and Co enough for sorting out everything before we moved in the new rental house. We would especially like to thank Konrad for his quick response and assistance to make the process so much smoother for us. Many thanks
5/5
GoogleI had a good experience while looking for house and there was a 100% professionalism from the staffs especially Konrad, at Crewe office.
5/5
GoogleA good letting agency. Laura is always quick to solve our maintenance issues and is very attentive.
5/5
GoogleKonrad was very helpful,everything was fast and easy
5/5
GoogleBeen renting from Martin and co for over 10 years now and they are always very helpful and professional. 😊PositiveProfessionalism
Agent replied · 27 September 2025
Thank you for your kind review. Kind Regards, Martin & Co Crewe
5/5
GooglePrompt, courteous and effective action by Property Management Team - in particular Darcy Weekes - dealing most competently the Contractors to ensure completion of refurbishment & decoration of property for timely re-letting of the property. Taking care of business well!
5/5
GoogleI have used this branch of Martin & Co for several years, they are very professional and nothing is too much trouble for them. The rental inspections were once a year with plenty of notice, and always very friendly. If you are lucky enough to deal with Brenda Morris as we did then I can assure you, you will be looked after. At every opportunity she went above and beyond to exceed our expectations and made everything as simple as possible. Massive thanks to Brenda & Martin & Co for their exceptional service.
5/5
GoogleI’ve just moved from one Martin and Co rental to another one,Konrad was my agent and I couldn’t of asked for a smoother transition and such a fantastic man too HIGHLY RECOMMENDED 10/10
5/5
GoogleIt was a Swift one to be honest,I most recommend Martin & Co for a great job,Swiftly and Efficiently,A big thank you to Konrad, Ben and Caroline,Along with the whole support team you guys are the best.
5/5
GoogleKonrad was amazing and a really nice gentleman he done everything he possibly could to help me and my parter obtain a property! I would highly recommend him and the agency thank you again Konrad
1/5
GoogleHate giving bad reviews, because one person can bring down a whole team. With the exception of this time. Applied for info on a house, was called straight away, from a very pleasant, eager guy who within a couple of mins on the phone asked me to make a payment to apply for the house and hold it. I done so later that day after speaking with my partner. Having informing them of a move in date as we were moving over from Ireland!!!!! Having done so I waited 4 days and phoned to see what was going on, was told the apication was still being processed and they would be in touch. Another 3 days passed, still no contact from them so I called again! Application was still being processed.... moving forward a week( 2 weeks from we applied and paid short of a thousand pound for the house), I phoned again, and the lady( who I'm not going to name) was not available so the manager said he would look into it and get back to me by the end of the day! Didnt get a phone call back. I then had to phone back again and he told me he couldnt deal with it ,it had to be the lady who was "looking after us". (Lovely service from a manager, who may I add took the payment in the1st place). Over the next 5 days I phone daily, if not twice a day to speak with different people who all made promises to phone me back and out of 4 of them only 1 did, to again say it was out of her hands. 3 weeks down the line and over 22 phone calls and 1 call back, the person I dealt with finally was in the office and answeed the phone, to tell me she had taken 4 days holiday which is why she hadnt been in touch!!!!! And that the house was going through a damp course and she needed to speak with the landlord to see when it would be done . She then 2 days later said yea it's fine to move in, the work will be done. At this stage I told her we were booking to move two cars and all our belongings over and she said that was fine( this cost hundreds of pounds). Bearing in mind we were mean to move in in less than a week at this time. Then another 2 days of phone calls with no answers( only thing I ever heard was "I need to speak to the landlord"). Then to top it off FINALLY she called me to ask if me and my partner would be willing to live upstairs while the work went on, anywhere upto 2 weeks!!!!! No kitchen to cook, store food, do washing etc! We have a dog so what were we suppose to do with it?! And when we refused she said all she could do was give us a refund back! Not even a suggestion of an apology came from anyone's mouth! Would love to go into more detail, but that about covers the basics of the service I got. Either the lady we dealt with was at the severe end of the lazy spectrum, or needs to go back into training in how to do her job !!!
5/5
GoogleFairly straightforward process for house renting so far as I can tell. Looking forward to the management as I continue to stay at the property. My agent Ben Noden was very helpful with getting everything set up for me and keeping me in the loop for stuff going on around my application.
5/5
GoogleI recently had a very sensitive situation that I needed assistance with regarding a neighbouring property. Daniel was able to swiftly get in contact with the owner as the property was previously managed by them, and consequently the landlord was informed that illegal activity was being carried out on his premises and able to take steps to put this right. I was so impressed and grateful for the kind manner and fast help, even the police wouldn't help me!!! Thanks Daniel!!!
5/5
GoogleI just recently moved into my Martin & Co Crewe rental property and didn't know how the gas heating system worked. So I rang the Martin & Co office and spoke to Dan who was more than happy to help.. was all sorted within 1 hour and now sitting here very toasty with my heating on ! ;P I'm not saying every bad review is wrong (I'm sure some people have genuine reasons) but there is always two sides to a story - that's why I wasn't put off renting with Martin & Co Crewe when I was looking to rent. Martin & Co are nationwide and very respected.
5/5
GoogleThank you,Toby Banfield!
Agent replied · 15 April 2026
Thank you for your kind review for Toby. Kind Regards, Martin & Co Crewe
5/5
GoogleDealt with Laura in rhe crewe office and she goes above and beyond to answer promptly. Great manager
5/5
GoogleJessica Zelazko is outstanding. She was helpful from day 1. She knows her staff. She could explain everything clearly you wont have any questions after her explanations. Well done. To everyone else at Martin an Co Crewe, thank you very much. Next time I am moving it will always be you.
5/5
GoogleReally thanks Konrad Kaczynski for your continuous support and professional approach to find home for my family. I am really happy and I recommend Martin & Co for your Estate Agent. Suhail
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