Every review we hold for the Crewe office, from every platform, shown as written. First names only.
★★★★★ 5/5
Google⭐⭐⭐⭐⭐ Amazing Experience with Martin & Co!
"I had a fantastic experience renting through Martin & Co. Chris was absolutely amazing from start to finish. I was working against a very tight deadline, and Chris worked tirelessly to get my lease over the line just in time. He made what is usually a stressful process feel seamless and manageable. If you’re looking for an agency that actually cares and goes the extra mile, I can’t recommend them enough, ask for Chris!"
Phatt · 25 March 2026
Agent replied · 15 April 2026
Thank you for amazing review for our Office Manager Chris.
Kind Regards, Martin & Co Crewe
★★★★★ 5/5
GoogleWOW!!! Martin & Co. is a great letting company. This is the first time my wife and I are renting in the UK and the team at Martin & Co. were extremely patient, professional and super helpful. We would like to especially thank Konrad and Ben for walking us through the letting process and answering our myriad questions with grace. Also a shout out to Chris who helped my wife sort out an energy provider and again... answering lots of questions.
We heartily recommend Martin & Co. Crewe with its wonderful team.
Thank you all so much.
Harry · 23 November 2025
Agent replied · 22 November 2025
We appreciate your review of your experience with our lettings team. It was a pleasure supporting you, and we wish you all the very best as you settle into your new home.
Kind Regards, Martin & Co Crewe
★★★★★ 5/5
GoogleMartin & Co are an excellent company to deal with and I have no hesitation in recommending them. Konrad was consistently polite and empathetic, quick to respond to any queries and the follow through to contract stage was seamless. Since moving into the property, Darcy Weekes has consistently offered a first class service in sourcing contractors to address any problems, all of which have been fixed with speed and efficiency. Throughout my short time here, I have been impressed by their interpersonal skills, polite manner and competence. Without reservation, thoroughly recommended :)
Sheila · 7 August 2025
Agent replied · 7 August 2025
Thank you for your kind review about Konrad and Darcy.
Kind Regards, Martin & Co Crewe
★★★★★ 5/5
GoogleI had an excellent experience renting through Martin & Co and am now happily settled in my new apartment. The entire process was smooth, professional, and stress-free thanks to their well-organized approach and clear communication.
A special thanks to Konrad, who truly went above and beyond. He was always friendly, responsive, and patient, keeping me updated every step of the way and ensuring all paperwork and checks were completed efficiently. His support and attention to detail made the whole move-in process much easier and more reassuring. I'm really grateful for his help and highly recommend Martin & Co, and special thanks to Konrad :)
Mvl · 1 July 2025
Agent replied · 3 July 2025
Thank you for your kind review and positive feedback for Konrad.
Kind Regards, Martin & Co Crewe
★★★★★ 5/5
GoogleI'm a landlady who has been with Martins for many years now. Jack was really helpful in sorting out a long-running maintenance problem and, most importantly, kept in regular touch with me so I knew what was going on. Thanks Jack.
And thanks to Marie for her help in getting the property ready to welcome new tenants. She kept me informed re what was going on at all times.
Update: I've now emptied the property with a view to selling. Whilst everyone in the branch has been helpful, Marie has been really amazing and has helped me so much to make the process go smoothly so many thanks to her.
Tracey · 27 June 2025
Agent replied · 3 July 2025
Thank you for your review and feedback for Jack and Marie.
Kind Regards, Martin & Co Crewe
★★★★★ 5/5
GoogleKonrad came to our rescue as we were let down by another agency, I just walked in the office and talked to Konrad and he showed me the house that was on viewing that very same day,I viewed it and liked it.Thanks to Konrad,you rescued me and my family.
Etinah · 15 March 2026
Agent replied · 15 April 2026
Thank you for your kind review for Konrad.
Kind Regards, Martin & Co Crewe
★★★★★ 5/5
GoogleI’ve just moved into my new home and so far the experience has been very positive. The process was smooth and well organised, and communication was clear throughout.
A special thanks to Konrad for being helpful and professional, he made everything straightforward and stress-free. I’m looking forward to settling in and would happily recommend this agency.
Towan · 24 December 2025
Agent replied · 24 December 2025
Thank you for your kind review about Konrad.
Kind Regards, Martin & Co Crewe
★★★★★ 5/5
GoogleKonrad was excellent all through the process of renting our beautiful home. He was outstandingly helpful and we are immensely grateful that he was our guy to guide us through the process.
Martin & co show an attention to detail, honesty, clarity and transparency that is rare among letting agents and so i would recommend them 100%!
Thankyou so much
Rachelle Chippendale x
Rach · 4 July 2025
Agent replied · 5 July 2025
Thank you for your great review about Konrad's service.
Kind Regards, Martin & Co Crewe
★★★★★ 5/5
GoogleGreat estate agents. Im in a managed property, never any issuew, if something breaks they fix it straight away. Dealt with Laura over my cooker being replaced who couldnt of been more helpful.
Claire · 18 March 2026
Agent replied · 15 April 2026
Dear Claire,
Thank you for your kind review regarding Laura's service, we will ensure this feedback gets back to her.
Kind Regards, Martin & Co Crewe
★★★★★ 5/5
GoogleWe would like to thank the Martin & Co team and particularly Darcy for their support and expertise, guiding us through a recent tenancy transition. They made it stress free for which we are especially grateful.
Ashley · 15 February 2026
Agent replied · 15 April 2026
Thank you for your kind review regarding Darcy's service.
Kind Regards, Martin & Co Crewe
★★★★★ 5/5
GoogleMartin & Co helped me find a property in Crewe that matched my exact requirements. A special thanks to Konrad for his quick support and clear communication throughout the process. The experience was smooth and efficient.
Jai · 17 December 2025
Agent replied · 18 December 2025
Thank you for your kind review regarding Konrad's service.
Kind Regards, Martin & Co Crewe
★★★★★ 4/5
GoogleI had an amazing experience with Martin and Co, they helped me move into my new space quickly, they’re professional . My experience with Konrad was amazing as was always on my case when I phoned the office.
Siewegirl · 25 November 2025
Agent replied · 27 November 2025
Thank you for your kind review for Konrad.
Kind Regards, Martin & Co Crewe
★★★★★ 5/5
GoogleHad problem with a leak in one of my properties, Laura contacted contractor on approved list, problem was solved very quickly , thanks to Laura.
Robert · 15 March 2026
Agent replied · 15 April 2026
Thank you for your kind review regarding Laura's service.
Kind Regards, Martin & Co Crewe
★★★★★ 5/5
GoogleJosh at Martins has been worked very hard to sort out a diffucilt problem with a contactor for me . Thank you Josh
Jan · 15 March 2026
Agent replied · 15 April 2026
Thank you for your kind review about Josh.
Kind Regards, Martin & Co Crewe
★★★★★ 5/5
GoogleMe and my partner have recently rented a property through Martin & Co and both can not fault them we had Konrad helping us through out the process and actually had a couple house viewings with him he has been brilliant throughout the whole process. He’s friendly, reliable, and always quick to respond. He made everything easy and smooth for us both & we were both moved into our new home within 2 weeks !
Alisia · 6 December 2025
Agent replied · 27 November 2025
Thank you for your kind review regarding Konrad's service.
Kind Regards, Martin & Co Crewe
★★★★★ 5/5
GoogleGreat service from Martin & Co
Our tenants moved out on the 1st and the new tenant moved in on the 15th.
During these 15 days Martins organised a full replacement roof!!! Decorating in the interior to fix leak damage and the cutting of 2 very overgrown hedges.
Amazing amount of work done in such a short timescale!
Joshua Jervis did a fantastic job of keeping me updated through the whole process and making sure the work was done in time.
Thank you so much for sorting for us 👍
Rachel · 16 October 2025
Agent replied · 17 October 2025
Thank you for your review regarding Josh's service during the recent tenancy changeover at your property, we're always happy to hear from our landlords.
Kind Regards, Martin & Co Crewe
★★★★★ 5/5
GoogleDarcy worked hard to give a good service and polite follow up too, thank you Kate & Duncan
Fox · 15 February 2026
Agent replied · 15 April 2026
Thank you for your kind review for Darcy.
Kind Regards, Martin & Co Crewe
★★★★★ 5/5
GoogleDarcy Weekes has been nothing less than phenomenal. I have been a tenant for 8 years now, any issues she has dealt with compassion and speed. Thank you so much!
Chloe · 18 October 2025
Agent replied · 18 October 2025
Thank you for your kind review regarding Darcy's service.
Kind Regards, Martin & Co Crewe
★★★★★ 5/5
GoogleMartin & Co Crewe provides a very efficient service, providing clear and concise information and quickly handling any problems you may have in your home.
Thank you Josua for your support, you are an excellent professional.
Teresita · 14 August 2025
Agent replied · 14 August 2025
Thank you for your kind review regarding Joshua's service.
Kind Regards, Martin & Co Crewe
★★★★★ 1/5
GoogleI had a disappointing experience with Martin & Co. I reached out via email on multiple occasions to enquire about a property I was genuinely interested in, but I never received any response, no acknowledgment, no follow-up, nothing. It’s incredibly frustrating when you're ready to move forward and the agency doesn’t even bother to reply. Basic communication should be the minimum standard in this industry, especially when it comes to potential tenants or buyers. Based on this lack of professionalism, I wouldn’t feel confident using their services in the future.
Millie · 23 September 2025
Agent replied · 8 October 2025
Dear Millie,
Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience did not meet expectations, and we appreciate the opportunity to respond.
Following a review with our lettings team, we understand that you viewed the property and submitted some requests prior to your application. These were passed on to the landlord for consideration, but unfortunately, they were declined. As Martin & Co are acting as agents and not the property owners, we’re unable to override the landlord’s decision.
If you’re still interested in proceeding with the property on the basis that the landlord’s position remains unchanged, we’d be happy to assist with your application. Alternatively, if you’d prefer to explore other options, we’d be delighted to arrange further viewings that may better suit your needs.
Thank you again for reaching out. We hope this provides clarity, and we remain committed to supporting you in your property search.
Kind Regards, Martin & Co Crewe
★★★★★ 1/5
GooglePoor company that if you rent from you should not expect to receive your deposit back. Leaking shower damaged our property you are taking LD to claim on your own insurance for the personal property damage and when it comes to it the person that had fitted the shower had not fitted it correctly stuffed old curtains under the shower tray to support it and this then retained water when the pipe work leaked
Paul · 16 November 2025
Agent replied · 17 November 2025
Dear Paul,
We’ve been unable to locate a tenancy record under your name. Please contact us at crewe@martinco.com so we can look into this further with you.
Kind regards, Martin & Co Crewe
★★★★★ 5/5
GoogleHonest and transparent service through all the processing of tenancy. Quite happy that I have worked with Martin & Co Crewe. Special thanks to Konrad for his endless support and clear communication.
ANIL · 17 September 2025
Agent replied · 8 October 2025
Thank you for your kind review about Konrad.
Kind Regards, Martin & Co Crewe
★★★★★ 5/5
GoogleMarie Colclough was really helpful in ensuring that the issue with the shower silicone peeling was sorted quickly and efficiently. The work was carried out by Wedgwood Property Services, who were friendly and completed the work neatly and professionally.
Amy · 12 June 2025
Agent replied · 3 July 2025
Thank you for your review regarding the service provided by Marie and Wedgwoods Property Services.
Kind Regards, Martin & Co Crewe
★★★★★ 5/5
GoogleFlawless service.
We've been with Martins in Crewe for our first rental property and have been amazed throughout the whole process.
Ben was excellent in explaining all the information, answered any questions we had with sheer confidence and blew it out the park quite franlkly.
We feel safe knowing that this team can take care of any issue should it arise and importantly, that they'll contact us and let us know.
We're super happy with this branch and hope it continues like this forever!
Happy new year to you all :)
Yar · 28 January 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.