Trusted Agent profile · Crewe · Cheshire

Butters John Bee Crewe reviews

★★★★★ Excellent

1,883 reviews across 1 platform

181-183 Nantwich Rd, Crewe, Cheshire, CW2 6DF

Part of Butters John Bee, see every office.

Butters John Bee's office in Crewe, Cheshire, at 181-183 Nantwich Rd, is rated 4.7 out of 5 across 1,883 reviews on 1 platform, including 1,883 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Butters John Bee won in 2026.

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4.7 / 5

1,883

Reviews on Google

This office

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Awards

The Trusted Agent 2026 results for Butters John Bee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Crewe office, from every platform, shown as written. First names only.

5/5

Google

Thank you Jessica for taking time to come over so quickly to carry out a valuation on my property. I was impressed with your knowledge, professionalism and politeness, inter alia. This what I call 'excellent customer service!' I look … More

Marshal · 28 October 2022

Agent replied · 28 October 2023

Thank you Marshal for you kind words, I'm so happy to hear you were over the moon with my service! As soon as the time is right please get back in touch and I'll spring into action to get you moving! Speak soon, Jessie.

5/5

Google

Katie's photos look great. Virtual tour is really impressive.

Adrian · 8 April 2026

Agent replied · 22 April 2026

Thank you for your kind review about Katie BJB Crewe Sales.

5/5

Google

Sophie has been brilliant throughout the whole process fantastic helpful lovely lady

Jean · 24 September 2024

Agent replied · 24 October 2024

Thank you for your kind words - Well done Sophie Crewe BJB

5/5

Google

Sophie Cartwright was so lovely. Very communicative and helpful. Enjoyed the viewings

Lemon · 24 September 2024

Agent replied · 24 October 2024

Thank you for your kind words - Well done Sophie Crewe BJB

5/5

Google

Ben has been helping me with my properties and has been absolutely incredible, so helpful, thoughtful and went the extra mile to make sure everything I needed was done. … More

Tina · 1 September 2023

Agent replied · 28 October 2023

Thank you for leaving Ben a kind review based on his service! If you require any more help, please get in touch with us at Butters John Bee - Lettings

5/5

Google

Amazing experience with BJB. After viewing other properties with different agencies we felt rather deflated and uncertain of the future until we viewed our current property under BJB. Ben has been a lifesaver. Such a friendly and … More

Jessica · 30 December 2022

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Ben . We are glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe Property Management Team

5/5

Google

Jessica valued our home last week and we were very impressed by her professionalism and fantastic knowledge of the housing market and wider economical issues. Jessica is extremely friendly and personable and we wouldn’t hesitate to use … More

White · 30 December 2022

Agent replied · 28 October 2023

Oh Helen! What lovely words, and thank you for inviting me to see the best plot on the brook! How much sun your garden gets is unreal and is an absolute wow factor! I hope you enjoy the re-shuffle of the children's rooms, and I look forward to seeing you again in the future. All the best Jessie @ BJB

5/5

Google

Phil has been exceptional he helped me fixed my fridge,boiler and so many things in my new house xxxx He is the best

Priscilla · 3 March 2024

Agent replied · 24 March 2024

Thank you very much for your review on Marcins service. We really appreciate your kind feedback. Many thanks, BJB Crewe.

5/5

Google

Corrie Mainwaring from the Crewe has been nothing but amazing, she has been so helpful in my moving in journey even when we struggled with the referencing. Big thanks to Corrie.

Steve · 29 August 2023

Agent replied · 28 October 2023

Thank you for leaving Corrie a kind review based on his service! If you require any more help, please get in touch with us at Butters John Bee - Lettings

5/5

Google

Gabe showed us around a property and was very polite knowledgeable and patient with us asking lots of questions highly recommend this company for selling or buying property

Christina · 20 October 2025

Agent replied · 20 March 2026

Thank you for your kind words about Gabriel. Kind Regards, BJB Crewe Sales

5/5

Google

This is my first experience with BJB. I am so satisfied with their service.Marcin was so helpful ,friendly and kind.He drove us to place and back and he was so lovely. Thanku Marcin and BJB crewe members

Liya · 2 March 2023

Agent replied · 28 October 2023

Thank you for your kind review. Please do not hesitate if we can be of any further assistance. Butters John Bee Crewe Lettings Team

5/5

Google

Spoke with Adrian, who made me feel at ease and in control! Madison was also really helpful with booking viewings. Overall, my experience today has been great and everyone was super friendly and professional

Amelia · 31 May 2023

Agent replied · 28 October 2023

Thank you for your kind review for Madison & Adrian. Please do not hesitate if we can be of any further assistance. from the Butters John Bee Crewe Sales Team and the Just Mortgages Crewe Team.

5/5

Google

Kristianne was knowledgeable and professional. She answered my questions thoroughly and provided solutions to some issues that could have potentially delayed the sale.

Mike · 23 February 2024

Agent replied · 24 March 2024

Thank you for your kind words for Kristianne. Butters John Bee Sales Team (Crewe)

5/5

Google

I have recently let a property through butters John bee and it couldn’t of gone smoother and Corrie was lovely, very helpful, always kept us up to date with everything and very fast at replying. So thanks a lot.😊 …

Ash · 28 October 2022

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Corrie. We are glad she was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe Lettings

5/5

Google

This is a amazing agency. The team are all very efficient and hard working and are there for you every step of them way. I am very pleased with their service. Thank you Roksana for all your help as well!

Riya · 28 October 2022

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Roksana. We are glad she was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe

5/5

Google

I’ve bought a property through Butters John Bee and Joe Avery at Crewe has been very efficient and great at replying to any questions I’ve had via emails. Always straight back with a response. Friendly service and happy to help.

Melissa · 28 October 2022

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Joe. We are glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe

5/5

Google

The team in Crewe is very professional and leave you with the feeling of complete satisfaction. They accompanied and supported me from my application, through referencing to moving into the property. They are always available to attend to … More

Maswegho · 28 October 2022

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for the team and especially Ben . We are glad we were of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe Lettings

5/5

Google

Great service from James and the team, smooth process, thank you!

Wiktor · 24 September 2024

Agent replied · 24 October 2024

Thank you for your very kind words about James, We are so glad you are happy with our service Kind Regards, BJB Lettings

5/5

Google

George from BJB Crewe has been fantastic since day one of me ringing up to find some buy to let properties. He’s always friendly & professional & always keeps me up to date - highly recommended 👍🏼 …

John · 30 December 2022

Agent replied

Thank you so much for your great 5 star review, please do not hesitate to contact us if we can be of any further assistance. Kind Regards Butters John Bee Crewe, Lettings

5/5

Google

Ben was super helpful in sorting out the tenancy agreement for my house after we needed some amendments. It was sorted within a few business days and referencing and a new tenancy agreement only took 24 hours which made a potentially stressful situation so much easier. Thank you!

Jessica · 11 September 2021

Agent replied

Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings

5/5

Google

Excellent proactive customer service from Dominika. Has kept me informed and updated with regular phone calls.

Alan · 26 June 2024

Agent replied · 25 August 2024

Hello and thank you for leaving a review for Dominika in Property Management.

5/5

Google

Corrie has been very helpful and supportive throughout. However, I did find it a little nerve wracking, though, to wait until two days before entry date to get my rental contract by which time my contracts for sale had been exchanged and completion date agreed! A leap of faith required.

Liz · 15 April 2021

Agent replied

Thank you so much for your great review, please contact us if you need any further assistance. Kind Regards BJB Crewe Lettings

4/5

Google

I am aware the all property experts have to follow their company procedure whilst doing their valuations. This is of course great as it gives you the full insight on how the estate agency works. I feel that this could be more efficiently by reducing the time of the explanation and concentrate more on the valuation. Jessica from Butters John Bee Crewe office was lovely, professional and very friendly, however I feel that this was my longest valuation.

B · 26 August 2023

Agent replied · 28 October 2023

Ms France, thank you for your very honest review of Jessie - she is a a talker! We trust that she will have covered elements that others in our industry wouldn't, as you can see from our google reviews, for most of our staff the general consensus is that we have a knowledgeable and efficient team and ultimately we will get you sold! We will of course pass your feedback on and of course look to see if we can condense the delivery time - but sometimes you don't need a good job, you need a great job, and that requires time. All the best, Crewe BJB.

5/5

Google

Marcin in Lettings is so helpful and personable 😊 Had a lovely conversation with him regarding his unusual name and the fact that I liked it for my grandson currently on the way! … More

Melanie · 4 April 2023

Agent replied · 28 October 2023

Thank you for your kind review. Please do not hesitate if we can be of any further assistance. Butters John Bee Crewe Lettings Team

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Questions about Butters John Bee Crewe

Has Butters John Bee won any awards?

Yes. Butters John Bee won Platinum in The Trusted Agent 2026 awards.

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Tell us what you need and we'll put you in touch. Butters John Bee hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Crewe.

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