Every review we hold for the Crewe office, from every platform, shown as written. First names only.
★★★★★ 4/5
GoogleI spoke and dealt with Ben, he dealt with my issue very quickly and efficiently. While I was on the phone he was emailing my landlord\lady and he explained what would happen next and it happened exactly the way he said! Cannot fault the service I received. Nice one Ben, keep up the cracking service :)
KAYLEIGH · 28 October 2021
Agent replied · 28 October 2023
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance.
Kind Regards
BJB Crewe
Lettings
★★★★★ 5/5
GoogleJust wanted to leave some feedback for Sara who looked after us on our recent viewing. Although the house isn't for us I just wanted to mention how well we felt we were treated whilst looking at the property, thank you Sara.
Regards Greg
Greg · 25 March 2023
Agent replied · 28 October 2023
Thank you so much for your great review for Sara please do not hesitate to contact us if you need any further assistance. Kind Regards, BJB Crewe Sales Team
★★★★★ 5/5
GoogleKatie's photos, patience and overall professionalism was remarkable, selling with BJB has always been a smooth and easy process.
Kevin · 13 March 2026
Agent replied · 20 March 2026
Thank you for your kind review about Katie. BJB Crewe Sales.
★★★★★ 5/5
GoogleSophie kept us well updated throughout, working with us to move things along as quickly as possible. Thank you
Steve · 24 September 2024
Agent replied · 24 October 2024
Thank you for your kind words - Well done Sophie Crewe BJB
★★★★★ 5/5
GoogleThank you Ben for your call to clarify that you are now taking control of this property for me along with the other 2 that you already look after
It is good to know that I now have one single point of contact and am confident … More
Graham · 28 October 2022
Agent replied
Dear Graham Thank you so much for your great 5 star review Kind Regards BJB Crewe - Lettings
★★★★★ 5/5
GoogleCan't thank Ben (Crewe office) enough for his help regarding my current circumstance after being through an accident. Ben was very kind to listen to me explain the situation and worked out a solution that worked for all parties involved. Ben is a real asset to your agency!
Tolu · 28 October 2022
Agent replied · 28 October 2023
Thank you for taking the time to leave a review for Ben . We are glad he was of great assistance to you and feel free to call whenever you need help in the future
Kind Regards
BJB Crewe
Lettings
★★★★★ 4/5
GoogleIt was an absolute pleasure having Madison as our contact at Butters John Bee, Crewe. Madison was always very professional, polite, attentive and helpful. Although we ended up purchasing our property in another county - I would have no hesitation in recommending Madison. Thank you once again Madison!
Nadeem · 28 October 2022
Agent replied · 28 October 2023
Thank you for taking the time to leave a review for Madison. We are glad she was of great assistance to you and feel free to call whenever you need help in the future
Kind Regards
BJB Crewe
★★★★★ 5/5
GoogleI work closely with this branch everyday and Joe Avery is always so happy to help; very polite and always helping push transactions along for me, he is one of the best and definitely would recommend this branch to anyone considering selling their home. 100% 5 stars !
Millie · 28 October 2022
Agent replied · 28 October 2023
Thank you for taking the time to leave a review for Joe. We are glad he was of great assistance to you and feel free to call whenever you need help in the future
Kind Regards
BJB Crewe
★★★★★ 5/5
GoogleGabrial of BJB, is young and hardworking, paying attention to details and professional. Just had contact with him twice on phone and once face-to-face, but he has impressed me so much that I would want to do business with him more.
Chijioke · 20 August 2025
Agent replied · 20 March 2026
Thank you for your kind review about Gabriel. Kind Regards, BJB Crewe Sales.
★★★★★ 5/5
GoogleLacey had amazing advice with my property and when asking about selling or buying Sophie was also eager to help, couldn’t recommend them more!
Tomislav · 26 June 2024
Agent replied · 25 August 2024
Hello and thank you for leaving a review for Lacey in Property Management.
★★★★★ 5/5
GoogleWe currently rent with Butters John Bee and they are by far the best we have used.
I mainly have contact with Ben if I have any questions or concerns.
Ben is very responsive and helpful whenever I contact him, always goes the extra mile to solve any issue or query.
Very friendly and knowledgeable.PositiveResponsiveness, Professionalism
Emma · 26 August 2021
Agent replied
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance.
Kind Regards
BJB Crewe
Lettings
★★★★★ 5/5
GoogleJames was very helpful in moving us into our house. Thank you James
KEERTHANAN · 13 December 2024
Agent replied · 27 December 2024
Thank you very much for your kind words about James. Kind regards, BJB Crewe Lettings
★★★★★ 1/5
GoogleAwful service from Butters John Bee Crewe branch. On signing you up for a property they couldn’t be more attentive and helpful. They’ll go as far as forcing you to write a positive google review whilst stood over you before they hand you the keys to a property. Once you’re in, they couldn’t care less.
The property management team are a nightmare to get in touch with. Take a ridiculous amount of time to respond to emails, don’t pick up the phone - calls always go through to an overflow call centre who take a message and then nothing is done. When they do finally get in touch, you get short, shirty emails as if you’ve massively inconvenienced them.
On top of that, they use old photos for their listings. The home we’ve just moved from is now on its 3rd tenant, and we saw the listing with the photos from when it was newly built over 2 years ago. (It now looks very different) The pictures of the garden aren’t even our garden!
All in all… avoid.
Erin · 13 January 2024
Agent replied · 28 October 2023
Thank you for taking the time to leave a review for Michael . We are glad he was of great assistance to you and feel free to call whenever you need help in the future
Kind Regards
BJB Crewe
Lettings Team
★★★★★ 5/5
GooglePhil was amazing!! He made sure all our issues with the property were voiced and reassured us he’d report to the property owner. All in all, he’s a fantastic agent.
Tiffania · 23 February 2024
Agent replied · 24 March 2024
Thank you for your kind review about Phil. Kind Regards, Property Management.
★★★★★ 5/5
GoogleThe team at Butters John Bee Crewe was so helpful with our enquires. We have had several enquiries about one particular property and have to come back and forth a few time with the agent. We found the staff at the crewe branch was very … More
Charlie · 28 October 2022
Agent replied · 28 October 2023
Thank you for taking the time to leave a review for BJB Crewe. I'm glad the team was of great assistance to you and feel free to call whenever you need help in the future
Kind Regards
BJB
★★★★★ 5/5
GoogleHi Ryan has been brilliant .. he has shown strong property experience and enthusiasm. His great communication skills have helped to make my experience great and I would recommend him as a valuable member of your team! Thanks Ryan !! (Registered as Yasmin Hinds on your system).
Kingdom · 28 October 2022
Agent replied · 28 October 2023
Thank you for taking the time to leave a review for Ryan . We are glad he was of great assistance to you and feel free to call whenever you need help in the future
Kind Regards
BJB Crewe
★★★★★ 5/5
GoogleI don't often leave reviews, but felt compelled to following my dealings with Madison from Butters John Bee. Madison has been responsive and genuinely helpful, a rare mix of being totally professional, friendly, efficient, welcoming and provided constant assistance regarding questions and updates in purchasing my home.
Piotr · 28 October 2022
Agent replied · 28 October 2023
Thank you for taking the time to leave a review for Maddy. We are glad she was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe
★★★★★ 5/5
GoogleWe had a house viewing with Gabe, his communication prior to the viewing was excellent. On the viewing he clearly new the details of the property and was able to answer all questions and demonstrated good knowledge of the local area. Highly recommend.
Greg · 20 July 2025
Agent replied · 20 March 2026
Thank you for your kind review about Gabriel. Kind Regards, BJB Crewe Sales.
★★★★★ 5/5
GoogleJames was a great help with any and all questions and had all the paperwork done quickly
Cai · 3 October 2024
Agent replied · 24 October 2024
Thank you for you fantastic feedback. Well Done James! Kind Regards, BJB Lettings
★★★★★ 5/5
GoogleCharles was extremely professional and helpful. All questions we had were answered. Highly recommend ☺️
Olivia · 2 November 2024
Agent replied · 9 November 2024
Thank you for your kind words about Charles.
★★★★★ 5/5
GoogleJames was very helpful with my rental application. Thank you James
Twumasi · 29 December 2024
Agent replied · 12 January 2025
Thank you very much for your kind words about James. Kind regards, BJB Crewe Lettings
★★★★★ 5/5
GoogleGeorgina was so helpful as a sales progressor! She kept me so informed through this confusing process and I felt that even when things were feeling slow she kept me updated. Thank you!
Hannah · 30 November 2023
Agent replied · 30 December 2023
Thank you very much for your kind review on Georgina service. We really appreciate it and if you require anything else please don't hesitate to contact. Many thanks BJB Team
★★★★★ 5/5
Google100% service from Cameron
Ebube · 22 June 2026
Agent replied · 22 August 2026
Thankyou for your kind words about Cameron. Kind regards Crewe BJB Lettings
★★★★★ 5/5
GoogleThe service we received was excellent in that Sam went the extra mile to arrange a viewing appointment at short notice due to our situation.
At the viewing he was helpful and knowledge
Glen · 29 November 2023
Agent replied · 30 December 2023
Thank you very much for your kind review on Sam's service. We really appreciate it and if you require anything else please don't hesitate to contact. Many thanks BJB Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.