Every review we hold for the Crewe office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleLacey had amazing advice with my property and when asking about selling or buying Sophie was also eager to help, couldn’t recommend them more!
Tomislav · 26 June 2024
Agent replied · 25 August 2024
Hello and thank you for leaving a review for Lacey in Property Management.
★★★★★ 5/5
GoogleGabrial of BJB, is young and hardworking, paying attention to details and professional. Just had contact with him twice on phone and once face-to-face, but he has impressed me so much that I would want to do business with him more.
Chijioke · 20 August 2025
Agent replied · 20 March 2026
Thank you for your kind review about Gabriel. Kind Regards, BJB Crewe Sales.
★★★★★ 5/5
GoogleWe currently rent with Butters John Bee and they are by far the best we have used.
I mainly have contact with Ben if I have any questions or concerns.
Ben is very responsive and helpful whenever I contact him, always goes the extra mile to solve any issue or query.
Very friendly and knowledgeable.PositiveResponsiveness, Professionalism
Emma · 26 August 2021
Agent replied
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance.
Kind Regards
BJB Crewe
Lettings
★★★★★ 1/5
GoogleAwful service from Butters John Bee Crewe branch. On signing you up for a property they couldn’t be more attentive and helpful. They’ll go as far as forcing you to write a positive google review whilst stood over you before they hand you the keys to a property. Once you’re in, they couldn’t care less.
The property management team are a nightmare to get in touch with. Take a ridiculous amount of time to respond to emails, don’t pick up the phone - calls always go through to an overflow call centre who take a message and then nothing is done. When they do finally get in touch, you get short, shirty emails as if you’ve massively inconvenienced them.
On top of that, they use old photos for their listings. The home we’ve just moved from is now on its 3rd tenant, and we saw the listing with the photos from when it was newly built over 2 years ago. (It now looks very different) The pictures of the garden aren’t even our garden!
All in all… avoid.
Erin · 13 January 2024
Agent replied · 28 October 2023
Thank you for taking the time to leave a review for Michael . We are glad he was of great assistance to you and feel free to call whenever you need help in the future
Kind Regards
BJB Crewe
Lettings Team
★★★★★ 5/5
GoogleJames was very helpful in moving us into our house. Thank you James
KEERTHANAN · 13 December 2024
Agent replied · 27 December 2024
Thank you very much for your kind words about James. Kind regards, BJB Crewe Lettings
★★★★★ 5/5
GooglePhil was amazing!! He made sure all our issues with the property were voiced and reassured us he’d report to the property owner. All in all, he’s a fantastic agent.
Tiffania · 23 February 2024
Agent replied · 24 March 2024
Thank you for your kind review about Phil. Kind Regards, Property Management.
★★★★★ 5/5
GoogleThe team at Butters John Bee Crewe was so helpful with our enquires. We have had several enquiries about one particular property and have to come back and forth a few time with the agent. We found the staff at the crewe branch was very … More
Charlie · 28 October 2022
Agent replied · 28 October 2023
Thank you for taking the time to leave a review for BJB Crewe. I'm glad the team was of great assistance to you and feel free to call whenever you need help in the future
Kind Regards
BJB
★★★★★ 5/5
GoogleHi Ryan has been brilliant .. he has shown strong property experience and enthusiasm. His great communication skills have helped to make my experience great and I would recommend him as a valuable member of your team! Thanks Ryan !! (Registered as Yasmin Hinds on your system).
Kingdom · 28 October 2022
Agent replied · 28 October 2023
Thank you for taking the time to leave a review for Ryan . We are glad he was of great assistance to you and feel free to call whenever you need help in the future
Kind Regards
BJB Crewe
★★★★★ 5/5
GoogleI don't often leave reviews, but felt compelled to following my dealings with Madison from Butters John Bee. Madison has been responsive and genuinely helpful, a rare mix of being totally professional, friendly, efficient, welcoming and provided constant assistance regarding questions and updates in purchasing my home.
Piotr · 28 October 2022
Agent replied · 28 October 2023
Thank you for taking the time to leave a review for Maddy. We are glad she was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe
★★★★★ 5/5
GoogleWe had a house viewing with Gabe, his communication prior to the viewing was excellent. On the viewing he clearly new the details of the property and was able to answer all questions and demonstrated good knowledge of the local area. Highly recommend.
Greg · 20 July 2025
Agent replied · 20 March 2026
Thank you for your kind review about Gabriel. Kind Regards, BJB Crewe Sales.
★★★★★ 5/5
GoogleJames was a great help with any and all questions and had all the paperwork done quickly
Cai · 3 October 2024
Agent replied · 24 October 2024
Thank you for you fantastic feedback. Well Done James! Kind Regards, BJB Lettings
★★★★★ 5/5
GoogleCharles was extremely professional and helpful. All questions we had were answered. Highly recommend ☺️
Olivia · 2 November 2024
Agent replied · 9 November 2024
Thank you for your kind words about Charles.
★★★★★ 5/5
GoogleGeorgina was so helpful as a sales progressor! She kept me so informed through this confusing process and I felt that even when things were feeling slow she kept me updated. Thank you!
Hannah · 30 November 2023
Agent replied · 30 December 2023
Thank you very much for your kind review on Georgina service. We really appreciate it and if you require anything else please don't hesitate to contact. Many thanks BJB Team
★★★★★ 5/5
GoogleThe service we received was excellent in that Sam went the extra mile to arrange a viewing appointment at short notice due to our situation.
At the viewing he was helpful and knowledge
Glen · 29 November 2023
Agent replied · 30 December 2023
Thank you very much for your kind review on Sam's service. We really appreciate it and if you require anything else please don't hesitate to contact. Many thanks BJB Team
★★★★★ 5/5
GoogleJames was very helpful with my rental application. Thank you James
Twumasi · 29 December 2024
Agent replied · 12 January 2025
Thank you very much for your kind words about James. Kind regards, BJB Crewe Lettings
★★★★★ 5/5
GoogleMadison has been a huge help and has been really accommodating during the whole process. Couldn’t recommend her enough! Excellent experience!!
Thank you Madison, you’ve have been a star!!
Thomas · 23 February 2024
Agent replied · 24 March 2024
Thank you for your kind review, if we can assist you in the future please let us know.
★★★★★ 5/5
Google100% service from Cameron
Ebube · 22 June 2026
Agent replied · 22 August 2026
Thankyou for your kind words about Cameron. Kind regards Crewe BJB Lettings
★★★★★ 5/5
GoogleCharles helped me secure a property, he was super knowledgeable and really helpful! Thanks Charles.
Nathan · 26 October 2024
Agent replied · 9 November 2024
Thank you for your kind words for Charles
★★★★★ 5/5
GoogleGreat service all round, James went above and beyond after we came accross a few issues. Phil from property management was also very helpful.
Nick · 27 May 2024
Agent replied · 25 August 2024
Thank you for leaving Phil in Property Management and James in Lettings such a lovely 5* review. Kind Regards butters john bee Property Management
★★★★★ 5/5
GoogleI thought it was about time Ryan Cheetham got recognised for his professionalism and his manner especially with the various viewings I have being to with him. One of the main reasons I keep ringing back up Butters Crewe is to know when I … More
Lee · 28 October 2022
Agent replied · 28 October 2023
Thank you for taking the time to leave a review for Ryan. We are glad he was of great assistance to you and feel free to call whenever you need help in the future
Kind Regards
BJB Crewe
★★★★★ 5/5
GoogleKylie Palin, my Move Manager at BJB Crewe, has been excellent throughout a long, protracted sale. Her communication to me and the other parties was always clear and timely, and her support never flagged - and really made a difference in completing the sale. Thanks Kylie!
Paul · 28 October 2022
Agent replied · 28 October 2023
Thank you for taking the time to leave a review for Kylie. We are glad he was of great assistance to you and feel free to call whenever you need help in the future
Kind Regards
BJB Crewe
★★★★★ 5/5
GoogleMe and my partner are first time buyers and just had our offer accepted on our first property with the help of Roksana, it is our dream home and we are over the moon. We'd like to thank Roksana for her help and patience with this.
Connor · 28 October 2022
Agent replied · 28 October 2023
Thank you for taking the time to leave a review for Roksana . We are glad he was of great assistance to you and feel free to call whenever you need help in the future.
Kind Regards
BJB Crewe
★★★★★ 5/5
GoogleIn the process of purchasing a property via BJB in Crewe and Roksana has been on the ball... performing a video tour for me when I was unable to view due to covid, answering any questions and keeping me updated. Prompt, professional and very friendly throughout.
Jo · 28 October 2022
Agent replied · 28 October 2023
Thank you for taking the time to leave a review for Roksana. We are glad she was of great assistance to you and feel free to call whenever you need help in the future
Kind Regards
BJB Crewe
★★★★★ 5/5
GoogleA bit thank you to Madison for assisting us at short notice - she was very efficient and helped with the property viewing. Also thank you to Stacey for following up on the admin for the proposed purchase. Very appreciated. Thank you from Sue and Alan
Susan · 28 October 2022
Agent replied · 28 October 2023
Thank you for taking the time to leave a review for Maddy. We are glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.