Trusted Agent profile · Crewe · Cheshire

Butters John Bee Crewe reviews

★★★★★ Excellent

1,883 reviews across 1 platform

181-183 Nantwich Rd, Crewe, Cheshire, CW2 6DF

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Butters John Bee's office in Crewe, Cheshire, at 181-183 Nantwich Rd, is rated 4.7 out of 5 across 1,883 reviews on 1 platform, including 1,883 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Butters John Bee won in 2026.

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4.7 / 5

1,883

Reviews on Google

This office

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Awards

The Trusted Agent 2026 results for Butters John Bee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Crewe office, from every platform, shown as written. First names only.

5/5

Google

Lacey had amazing advice with my property and when asking about selling or buying Sophie was also eager to help, couldn’t recommend them more!

Tomislav · 26 June 2024

Agent replied · 25 August 2024

Hello and thank you for leaving a review for Lacey in Property Management.

5/5

Google

Gabrial of BJB, is young and hardworking, paying attention to details and professional. Just had contact with him twice on phone and once face-to-face, but he has impressed me so much that I would want to do business with him more.

Chijioke · 20 August 2025

Agent replied · 20 March 2026

Thank you for your kind review about Gabriel. Kind Regards, BJB Crewe Sales.

5/5

Google

We currently rent with Butters John Bee and they are by far the best we have used. I mainly have contact with Ben if I have any questions or concerns. Ben is very responsive and helpful whenever I contact him, always goes the extra mile to solve any issue or query. Very friendly and knowledgeable.PositiveResponsiveness, Professionalism

Emma · 26 August 2021

Agent replied

Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings

1/5

Google

Awful service from Butters John Bee Crewe branch. On signing you up for a property they couldn’t be more attentive and helpful. They’ll go as far as forcing you to write a positive google review whilst stood over you before they hand you the keys to a property. Once you’re in, they couldn’t care less. The property management team are a nightmare to get in touch with. Take a ridiculous amount of time to respond to emails, don’t pick up the phone - calls always go through to an overflow call centre who take a message and then nothing is done. When they do finally get in touch, you get short, shirty emails as if you’ve massively inconvenienced them. On top of that, they use old photos for their listings. The home we’ve just moved from is now on its 3rd tenant, and we saw the listing with the photos from when it was newly built over 2 years ago. (It now looks very different) The pictures of the garden aren’t even our garden! All in all… avoid.

Erin · 13 January 2024

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Michael . We are glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe Lettings Team

5/5

Google

James was very helpful in moving us into our house. Thank you James

KEERTHANAN · 13 December 2024

Agent replied · 27 December 2024

Thank you very much for your kind words about James. Kind regards, BJB Crewe Lettings

5/5

Google

Phil was amazing!! He made sure all our issues with the property were voiced and reassured us he’d report to the property owner. All in all, he’s a fantastic agent.

Tiffania · 23 February 2024

Agent replied · 24 March 2024

Thank you for your kind review about Phil. Kind Regards, Property Management.

5/5

Google

The team at Butters John Bee Crewe was so helpful with our enquires. We have had several enquiries about one particular property and have to come back and forth a few time with the agent. We found the staff at the crewe branch was very … More

Charlie · 28 October 2022

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for BJB Crewe. I'm glad the team was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB

5/5

Google

Hi Ryan has been brilliant .. he has shown strong property experience and enthusiasm. His great communication skills have helped to make my experience great and I would recommend him as a valuable member of your team! Thanks Ryan !! (Registered as Yasmin Hinds on your system).

Kingdom · 28 October 2022

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Ryan . We are glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe

5/5

Google

I don't often leave reviews, but felt compelled to following my dealings with Madison from Butters John Bee. Madison has been responsive and genuinely helpful, a rare mix of being totally professional, friendly, efficient, welcoming and provided constant assistance regarding questions and updates in purchasing my home.

Piotr · 28 October 2022

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Maddy. We are glad she was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe

5/5

Google

We had a house viewing with Gabe, his communication prior to the viewing was excellent. On the viewing he clearly new the details of the property and was able to answer all questions and demonstrated good knowledge of the local area. Highly recommend.

Greg · 20 July 2025

Agent replied · 20 March 2026

Thank you for your kind review about Gabriel. Kind Regards, BJB Crewe Sales.

5/5

Google

James was a great help with any and all questions and had all the paperwork done quickly

Cai · 3 October 2024

Agent replied · 24 October 2024

Thank you for you fantastic feedback. Well Done James! Kind Regards, BJB Lettings

5/5

Google

Charles was extremely professional and helpful. All questions we had were answered. Highly recommend ☺️

Olivia · 2 November 2024

Agent replied · 9 November 2024

Thank you for your kind words about Charles.

5/5

Google

Georgina was so helpful as a sales progressor! She kept me so informed through this confusing process and I felt that even when things were feeling slow she kept me updated. Thank you!

Hannah · 30 November 2023

Agent replied · 30 December 2023

Thank you very much for your kind review on Georgina service. We really appreciate it and if you require anything else please don't hesitate to contact. Many thanks BJB Team

5/5

Google

The service we received was excellent in that Sam went the extra mile to arrange a viewing appointment at short notice due to our situation. At the viewing he was helpful and knowledge

Glen · 29 November 2023

Agent replied · 30 December 2023

Thank you very much for your kind review on Sam's service. We really appreciate it and if you require anything else please don't hesitate to contact. Many thanks BJB Team

5/5

Google

James was very helpful with my rental application. Thank you James

Twumasi · 29 December 2024

Agent replied · 12 January 2025

Thank you very much for your kind words about James. Kind regards, BJB Crewe Lettings

5/5

Google

Madison has been a huge help and has been really accommodating during the whole process. Couldn’t recommend her enough! Excellent experience!! Thank you Madison, you’ve have been a star!!

Thomas · 23 February 2024

Agent replied · 24 March 2024

Thank you for your kind review, if we can assist you in the future please let us know.

5/5

Google

100% service from Cameron

Ebube · 22 June 2026

Agent replied · 22 August 2026

Thankyou for your kind words about Cameron. Kind regards Crewe BJB Lettings

5/5

Google

Charles helped me secure a property, he was super knowledgeable and really helpful! Thanks Charles.

Nathan · 26 October 2024

Agent replied · 9 November 2024

Thank you for your kind words for Charles

5/5

Google

Great service all round, James went above and beyond after we came accross a few issues. Phil from property management was also very helpful.

Nick · 27 May 2024

Agent replied · 25 August 2024

Thank you for leaving Phil in Property Management and James in Lettings such a lovely 5* review. Kind Regards butters john bee Property Management

5/5

Google

I thought it was about time Ryan Cheetham got recognised for his professionalism and his manner especially with the various viewings I have being to with him. One of the main reasons I keep ringing back up Butters Crewe is to know when I … More

Lee · 28 October 2022

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Ryan. We are glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe

5/5

Google

Kylie Palin, my Move Manager at BJB Crewe, has been excellent throughout a long, protracted sale. Her communication to me and the other parties was always clear and timely, and her support never flagged - and really made a difference in completing the sale. Thanks Kylie!

Paul · 28 October 2022

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Kylie. We are glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe

5/5

Google

Me and my partner are first time buyers and just had our offer accepted on our first property with the help of Roksana, it is our dream home and we are over the moon. We'd like to thank Roksana for her help and patience with this.

Connor · 28 October 2022

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Roksana . We are glad he was of great assistance to you and feel free to call whenever you need help in the future. Kind Regards BJB Crewe

5/5

Google

In the process of purchasing a property via BJB in Crewe and Roksana has been on the ball... performing a video tour for me when I was unable to view due to covid, answering any questions and keeping me updated. Prompt, professional and very friendly throughout.

Jo · 28 October 2022

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Roksana. We are glad she was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe

5/5

Google

A bit thank you to Madison for assisting us at short notice - she was very efficient and helped with the property viewing. Also thank you to Stacey for following up on the admin for the proposed purchase. Very appreciated. Thank you from Sue and Alan

Susan · 28 October 2022

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Maddy. We are glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe.

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Questions about Butters John Bee Crewe

Has Butters John Bee won any awards?

Yes. In The Trusted Agent 2026 awards: Butters John Bee, Crewe won Platinum; Butters John Bee, Winsford won Platinum; Butters John Bee, Newcastle Under Lyme won Platinum; Butters John Bee, Stoke-On-Trent won Platinum; Butters John Bee, Congleton won Gold; Butters John Bee, Sandbach won Gold; Butters John Bee, Northwich won Gold; Butters John Bee, Stafford won Gold.

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Tell us what you need and we'll put you in touch. Butters John Bee hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Crewe.

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