Trusted Agent profile · Crewe · Cheshire
★★★★★
1,843 reviews across 1 platform
181-183 Nantwich Rd, Crewe, Cheshire, CW2 6DF
Part of Butters John Bee, see every office.
Butters John Bee's office in Crewe, Cheshire, at 181-183 Nantwich Rd, is rated 4.7 out of 5 across 1,843 reviews on 1 platform, including 1,843 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Butters John Bee won in 2026.
Tell us what you need and we'll put you in touch. Butters John Bee hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Crewe.
The Trusted Agent 2026 results for Butters John Bee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Crewe office, from every platform, shown as written. First names only.
5/5
GoogleThank you to Amit Nayee who researched the properties in the area around the one we are hoping to sell and was very professional when he came to value our property.
Thank you for your Kind words Helen, Well done Amit - BJB Crewe
5/5
GoogleMichael was very efficient in getting back to me when I left messages. Very thorough and extremely friendly manner. Nothing was too much trouble and was very empathetic to an extremely personal family problem. Would definitely recommend him for anyone looking to rent a property or for landlords looking to let their property.
Dear Kirsty Thank you for your fantastic feedback regarding the service Corrie gave you on your recent rental transaction, please do not hesitate to contact us if we can be of further help. Kind Regards BJB Crewe Lettings
5/5
GoogleService given by Victoria Roscoe was amazing. She really knows the property market inside out and was able to answer any question asked. I will certainly recommend her to family, friends and anyone I know who wants to sell or buy. Deserves more than five stars. She is an asset to your company.
Thank you for taking the time to leave a review for Victoria. We are glad she was great assistance to you and feel free to call whenever you need help in the future.
5/5
GoogleCame into branch to sign my new tenancy agreement and Ben Parry was able to help and polite and friendly
Hello, thank you for leaving a review for Ben in Property Management!
5/5
GoogleThanks to Corrie, Ben, James and Marcin for a great letting service at BJB Crewe. Fast, efficient and effective service for landlords.
Thank you for your kind words about our Lettings and Property Management team! We really appreciate your feedback... Kind Regards, BJB
5/5
GooglePrior to speaking with you, Dominica, I reported the problems the day I moved into the new residence, and no one was able to resolve them for about a month. After I spoke with you, Dominica, you worked incredibly fast to solve the problem and get back to me in less than an hour. I really appreciate it. You work so hard, accomplishing great work and outperforming everyone else. I will give your BJB Crew branch two stars and you five. Regards
Hi Riya and thank you so much for the great review for Dominika! Kind Regards, butters john bee Property Management
5/5
GoogleWe've just bought a house through BJB Crewe and they have been professional, friendly and helpful throughout. Particular shout out to Ryan who has been happy to answer any questions and make the process as easy a possible. We would definitely choose to use BJB Crewe in the future.
Hi Jacky, Thank you so much for your review of us and the service I had directly provided. It was a great honour to aid you with the auction property purchase, and I'm sure the property will serve you very well. Best wishes and if you need anything in the future, you know where I am. Ryan @ BJB Crewe
5/5
GoogleThank you to Georgina Breeze who guided my wife and I through the entire house-buying process in a friendly and professional way. She chased various stakeholders to move the process along whenever she could and made sure that everything needed for completion all came together at the end.
Thank you for your kind review for the service you received from Georgina. Please do not hesitate if we can be of any further assistance. Butters John Bee Crewe Sales Team
1/5
Google*Worst customer service ever* I rang to arrange a viewing on a property I’d seen advertised on Friday 27th May and spoke to George who booked me in on the Saturday. He told me that the tenant was showing people around the property and there was availability at 11am, he booked me in and told me that he would call me if there were any problems. As arranged, I arrived at the property and there was no answer, I phoned the estate agents - no answer. Eventually after 15 minutes I was greeted by a very angry and aggressive tenant who refused to let me in and told me he’d had nothing but trouble and as nobody had called him to arrange the viewing in advance, he wouldn’t let me in. I repeatedly rang the office but there was no answer until my call eventually got picked up by an overflow agent. It turns out there were notes on the system stating that the tenant was aggressive as there was an ongoing dispute with the landlord. George rang me on Monday 30th May and said that there was a ‘miscommunication’ between himself and a colleague, when I pointed out that he should have made me aware of the aggressive tenant he agreed and said that he’d also been rude to him!! George said that he would speak to his Manager and arrange an open viewing to stop any further sabotage by the tenant and would let me know the date. Not surprisingly, 10 weeks later I’m still waiting for a call back. I would never buy a property through this estate agents, their complete lack of care and professionalism is shocking. #worstcustomerserviceever
5/5
GoogleThank you Jessie for your time consideration and most help advice. Making putting my property on the market far less daunting than I originally thought. With all the confidence and sound advice you made my day. Thank you and look forward to dealing with you in the future.
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Sales Team
5/5
GoogleJames has been great at getting everything sorted and is always there to help if I needed it. Really easy experience having it being my first time moving out. Thanks!!
Thank you for your positive review about James, I am so glad you are happy with our service Kind Regards, BJB Lettings
5/5
GoogleRoksana is very polite, bubbly and helpful. I am a first time buyer and everything is new to me however Roksana made sure I get all the ducks in a row. I have been booked in for a mortgage advise and now I cannot wait to start looking for my 1st home
Thank you for taking the time to leave a review for Roki. We are glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe.
5/5
GoogleWe had a difficult sale and purchase over the last 6 months with a lot of problems along the way. However Kylie was great, she helped us deal with a number of issues and always followed things through. She kept in regular contact updating us whenever she could. It was great having someone to call, we can't thank you enough!
Hi, Thank you for taking the time to leave us a great review about your experience with us!
5/5
GoogleBen is absolutely brilliant. He has a genuine care for his tenants and landlords. Cannot fault him.
Hello Daniel, thank you so much for taking the time out to leave such a great review for Ben in Property Management!
5/5
GoogleAmazing service from Phil Hayes at the Crewe office. Extremely professional, efficient and knowledgeable, nothing was too much trouble, answered all my questions confidentiality and listened to any queries I had. Thank you Phil 😊 …
Thank you for taking the time to leave a review for Natalie. We are glad she was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe Lettings
5/5
GoogleGood presentation by Cam Rose
Thankyou for your kind words about Cameron. Kind regards Crewe BJB Lettings
5/5
GoogleWe were very impressed with the photos and marketing that Katie created for us. She showcased the bungalow beautifully and truly highlighted its full potential
Thank you for your kind review about Katie, butters John bee crewe
5/5
GooglePhil from Crewe agency is the best agent ever! Trust me when i say, he helped me a lot today and he was really kind. Great person and agent! I recommend Phil 100% !
Thank you for your kind review about Phil. Kind Regards, Property Management.
5/5
GoogleJames was really helpful in finding us a house and has made the process easy. Would always recommend!
Thank you for your kind words about James, Kind Regards, BJB Lettings
5/5
GoogleThanks James for your assistance in helping my husband and I secure an accommodation within a short while. Your service is amazing.
Hello Ifeoma, thank you for leaving a review for James in Lettings.
5/5
GoogleThank you Amit Nayee, excellent service and appraisal, really helped putting our minds at rest Thank you all at BJB
Thank you for your kind words for Amit
5/5
GoogleSo had a meeting with bjb with lacey and she explained everything I needed to know for the future managment of the house. Everyone in bjb has been so kind, welcoming and understanding since they have took control of the share house I live in. I couldnt ask more from them allways love to have a good chit chat with the team. They allways will try and sort out any issues to best of they ability 👍
Thank you for your kind words for Lacey. Crewe Property Management Team
5/5
GoogleThank you Sophie C for helping our purchase go through quickly and easily, great service from start through to completion, would recommend.
Thank you for your very kind words about Sophie, We are so glad you are happy with our service Kind Regards, BJB
5/5
GoogleReview for Michael Ferris: Michael has been such a great help with the leaving process of my current flat. Currently hybrid working and wasn’t comfortable with viewings taking place whilst not present but Michael ensured he arranged viewings around my schedule. Very friendly and easy to talk to. Overall great experience with the BJB Crewe office
Thank you for taking the time to leave a review for Michael. We are glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe Lettings
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Butters John Bee, Crewe won Platinum; Butters John Bee, Winsford won Platinum; Butters John Bee, Newcastle Under Lyme won Platinum; Butters John Bee, Stoke-On-Trent won Platinum; Butters John Bee, Congleton won Gold; Butters John Bee, Sandbach won Gold; Butters John Bee, Northwich won Gold; Butters John Bee, Stafford won Gold.
Tell us what you need and we'll put you in touch. Butters John Bee hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Crewe.
