Trusted Agent profile · Crediton

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Helmores Crediton reviews

★★★★★ Excellent

490 reviews across 3 platforms

111-112High Street, Crediton, EX17 3LF

Helmores's office in Crediton, at 111-112High Street, is rated 4.8 out of 5 across 490 reviews on three platforms, including 461 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

461

Reviews on Google

This office

Facebook logo

4.9 / 5

28

Reviews on Facebook

This office

Trustpilot logo

1

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Helmores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Crediton office, from every platform, shown as written. First names only.

5/5

Google

Great estate agents. Very friendly and helpful and great communication when we had any questions. Would definitely recommend.

Megan · 25 July 2026

Agent replied · 27 July 2026

Thanks a lot for the 5 stars, Megan. It's brilliant to hear you found our team friendly and helpful. Glad we could provide clear communication throughout your experience. Your recommendation means a lot to us!

5/5

Google

From the very first phone call to arange a viewing all the way to the handing over of the keys, Helmores have worked tirelessly to make our dream home a possibility. Praises go to all the team, highly recommend

Phil · 14 February 2026

Agent replied · 14 April 2026

Really pleased to hear everything went smoothly for you, Phil. Your kind words about the team mean a lot, and it's lovely knowing we could help make your dream home a reality. Thanks for the five stars and the recommendation!

5/5

Google

Andy was and continues to be helpful with sourcing a tenant and managing my rental property. Highly recommend

Laura · 22 May 2025

Agent replied · 24 August 2024

This is excellent Laura, thank you so much for the 5 stars and positive feedback. It really does mean a lot to us! 😊 …

5/5

Google

Nothing was to much trouble. All staff contacted were always polite and helpful even silly / difficult questions I asked were always answered in a caring professional way. A well known local Estate Agent does what say's on the tin. Well done to all at Helmores Crediton.

Graham · 3 August 2026

5/5

Google

We have recently purchased a property through Helmores and can honestly say, after a number of house sales and purchases, they are the best estate agents we have experienced. All members of staff have been very helpful, friendly and competent throughout the process. Thank you Helmores.

Pru · 5 August 2026

5/5

Google

Great service. Thank you

Rachel · 8 October 2026

Agent replied · 9 October 2026

Lovely to hear, Rachel! I’m really pleased we could help. Thank you for leaving us a review.

5/5

Google

Rob and his team at Helmores must be one of the most forward thinking, client conscious Estate Agents I've met and In my line of work I meet many of them. Their marketing is amongst the best I've seen, their website is fantastic and the videos they do on their properties will blow you away. All this leads to a sale price that is always the best that can be achieved!

Carlito944 · 1 October 2021

Agent replied · 1 October 2023

Thanks Chris for the fab feedback - really very much appreciated! We do have a real focus on achieving bests result for our clients both in terms of marketing and the price. It's great that you have recognised this! We absolutely love our website too!!!! Best wishes to you from the team at H headquarters :)

5/5

Google

Andy and Kathy at Helmores have been brilliant. The whole process went very smoothly and quickly. They’re still being helpful 2 weeks after we moved in. We would certainly recommend them.

Mark · 31 March 2026

Agent replied · 14 April 2026

Thanks for the 5 stars, Mark. It's great to hear Andy and Kathy have been so helpful and that everything went smoothly for you. We're always here if you need anything else, even after you've settled in. Appreciate the recommendation!

5/5

Google

Excellent estate agents. Their communication was second to none. I would recommend them. The lady I dealt with made me feel she really cared about the whole situation. Well done to you all

Andrea · 14 March 2026

Agent replied · 14 April 2026

Thanks, Andrea. We're really pleased to hear you found our communication top-notch and felt well looked after. It's great to know you’d recommend us, and I’ll be sure to pass on your kind words to the team.

5/5

Google

We can’t thank Andy and the team at Helmores enough, they made the process very easy, very quick and maintained good communication throughout and were accommodating when we needed to change dates and details, which was extremely helpful. Thank you.

Ollie · 22 May 2024

Agent replied · 28 April 2024

Thanks so much for the 5* Ollie. Really appreciated! Really helps us as a small business. Best wishes!

4/5

Google

Was fantastic working with Ian and he got the house on the market and sold really quick. I only did 4 stars as During the completion process I felt like we were being badgered quite a lot to complete, which was out of our hands. We also kept getting told that our buyers were hoping to complete on a certain date and that they were getting 'antsey' which made us feel uneasy . So we felt a bit pressured from Helmores in that respects. But everything else was perfect.

Amber · 3 October 2024

Agent replied · 28 April 2024

Thank you for your review and the kind words Amber! We were really pleased about getting your home sold so quickly too. Our goal is always to keep things on track and ensure that sales do not fall through, which sometimes requires a firm push to get everything across the finish line - it’s a tough balancing act! We really appreciate your feedback though. Thank you so much for choosing us, and we hope to offer you an even better experience in the future!

1/5

Google

Me and my boyfriend are looking to move out, and we stumbled across this property and enquired about it. They told me to write all my references over. And I would call them later one in the week, and offer 6 months rent upfront for this poperty, still telling me it’s available and they will call us updating us with it. Called them the following few days, and was informed it’s been off the market for over a week now. So annoyed, and upset, due to us being in a rush to move out.

Maisy · 3 October 2024

Agent replied · 24 August 2024

Hi Maisy, I'm so sorry to hear about your experience! Due to high demand, we had loads of applications for this property, and we missed notifying you promptly when it was let. This was completely our fault, and for that we sincerely apologise! We'd absolutely love the chance to help you find another suitable property and hopefully you'd be thrilled with our service and make it a 5-stars next time! Do please feel free to get in touch anytime, we'd love to hear from you. 😊😊

5/5

Google

Rob and his team at Helmores must be one of the most forward thinking, client conscious Estate Agents I've met and In my line of work I meet many of them. Their marketing is amongst the best I've seen, their website is fantastic and the videos they do on their properties will blow you away. All this leads to a sale price that is always the best that can be achieved!

Chris · 6 July 2021

Agent replied · 6 July 2023

Thanks Chris for the fab feedback - really very much appreciated! We do have a real focus on achieving bests result for our clients both in terms of marketing and the price. It's great that you have recognised this! We absolutely love our website too!!!! Best wishes to you from the team at H headquarters :)

5/5

Google

I found all the staff in Helmores to be so helpful and kind, always at the end of the phone for advice and information. Emma, Loren, Jamie and Will in particular. I would certainly recommend Helmores in Crediton to anyone selling their house, also buying.

Jennifer · 22 November 2025

Agent replied · 22 May 2026

Thanks for the lovely 5-star review, Jennifer. It's great to hear that Emma, Loren, Jamie and Will were helpful and kind throughout your experience with us. We’re always here if you need any advice or information. Your recommendation means a lot to us!

5/5

Google

My husband and I have used Helmores numerous occasions over the years and have only ever received fantastic service from them. Andy and Kathy have kept us up to date from start to finsh in all of the rental processes. They’ve answered all of our questions along the way and offered nothing but an exemplary service to us. We are grateful for all the viewings, updates, and mostly support along the way. Cannot recommend them enough so thank you.

T · 3 November 2025

5/5

Google

Friendly and professional. Guided me through the sale of 2 properties successfully. Advised and supported me through a complicated chain. Would not hesitate to recommend. The whole team are brilliant and really lovely people. Thank you Team Helmores Crediton.

Jackie · 22 May 2024

Agent replied · 31 December 2023

Thank you so much, Jackie Medley! We truly appreciate your positive feedback and are thrilled to hear that our team provided you with friendly and professional guidance throughout the sale of your 2 properties. We understand that navigating … More

5/5

Google

We have used Helmores estate agency both as buyers and sellers. We are extremely pleased with the service we received on each occasion. Everyone we have dealt with has been friendly, professional, responsive and knowledgeable . We have …

Lisa · 9 January 2026

Agent replied · 16 January 2026

Hi Lisa, really pleased to hear you've had such positive experiences with us as both buyers and sellers. It's great to know that you felt well looked after by our team throughout the process. We always aim to be friendly and responsive, so it's brilliant that this came across. Thanks for recommending us, it means a lot!

5/5

Google

I have used Helmores to buy, sell and rent property over several years. I always get a good service from their vast team. The members of staff have great local knowledge and are experienced, which I feel is very important. Top marks to all the team, I also like the fact that Ian is going to plant 2 trees for each of his sales.

Ian · 22 May 2022

Agent replied · 6 July 2023

Hi Ian, thanks so much for taking the time to write a review, and the 5* rating, it really helps us as small business!

5/5

Google

I can't recommend the entire team at Helmores enough. Nothing was ever too much trouble. So, they may "look" more expensive at first glance. But they hide no hidden extras. And you get what you pay for. Their Sales Progression Team alone were worth their weight in gold, contacting solicitors for updates, and keeping communication going between my buyer and myself. This REALLY took a lot of the waiting and stress away. From offer to completion was a very respectable 11 weeks. From the Valuation, Drone Photography at no extra cost, to the easy-to-manage Viewings App, Helmores professionalism and kindness shone through. I'm very thankful they had my back through an emotionally stressful move, and during a difficult market.

J · 3 October 2025

5/5

Google

Two separate viewings of properties this week where shown around by Steve Gooding. Given plenty of time to look around and didn't feel rushed. Steve was very professional and knowledgeable. At no time did we feel under any pressure, overall a very good experience.

KEVIN · 22 May 2025

5/5

Google

A first class service from Helmores in both lettings and sales. An excellent team of polite, helpful and friendly staff who go the extra mile to ensure complete customer satisfaction. I would have no hesitation in recommending them.

Rob · 26 December 2025

Agent replied · 28 April 2024

Thank you for your fantastic review Rob! We're delighted to hear you've enjoyed first-class service in both lettings and sales. Our team strives to be polite, helpful, and to always go the extra mile for complete customer satisfaction. Your recommendation is greatly appreciated. Thank you for choosing us!!

5/5

Google

Helmores provided a friendly and efficient service for the sale of Mothers cottage. Special thanks to Emma who helped us through the sometimes difficult process to reach a successful completion. Highly recommended

Andrew · 22 September 2025

5/5

Google

A first-rate service from the Lettings Department. Professional and helpful advice and support, given in a friendly and reassuring manner, making the whole experience a pleasure. We can't recommend it too highly.

Brian · 14 February 2026

Agent replied · 14 May 2026

Thank you very much for your kind review. We were delighted to find a tenant for your property in Moreton-in-Marsh, and we look forward to working with you on the management of your properties going forward.

5/5

Google

Could not fault the experience of using Helmores to rent our property out. Andy went above and beyond to help us in this process and it has gone very smoothly so far. We would definitely reccomend!

Tegan · 22 May 2024

Agent replied · 28 April 2024

Thanks Tegan! So pleased Andy and the team made your rental experience smooth! Thanks for the shout-out and your trust in Helmores.

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Questions about Helmores Crediton

How many reviews does Helmores Crediton have?

Helmores's Crediton office has 490 reviews across three platforms: 461 on Google, 28 on Facebook, 1 on Trustpilot.

What is Helmores Crediton's rating?

Helmores Crediton is rated 4.8 out of 5 across all 490 reviews, and 4.8 out of 5 on Google from 461 reviews.

Has Helmores won any awards?

Yes. In The Trusted Agent 2026 awards: Helmores, Crediton won Gold.

Where is Helmores's Crediton office?

Helmores Crediton, 111-112High Street, Crediton, EX17 3LF.

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