Every review we hold for the Crawley office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleI would not recommend this agency! They are very unprofessional and full of lies. I rented a flat and I had written down in offer letter that I want professional carpet cleaning and the flat to be redecorated. They laid that everything was done but in reality it wasn't! I couldn't move in that flat how horrible was! Run away from this agency!NegativeQuality, Professionalism
Daniel · 25 August 2021
Agent replied · 26 August 2024
Dear Daniel
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleHad Jordan for the whole process of sorting a rental out in redhill, and I can say I’ve never had an easier experience with anything in my life! Extremely helpful, easy to talk to, straight to the point and sorted everything out possible within a very short time period for us to move in. Great company and obvious great at hiring staff. 10/10PositiveProfessionalism
Ollyboyy · 25 August 2021
Agent replied · 26 August 2024
Hi Ollyboyy, we appreciate your positive review about your recent experience with us and the service you received from our Redhill branch of Leaders.
Thank you
Customer Relations Team
★★★★★ 5/5
GoogleHandled with sense of humour,This was great experience and staff have good public relations keep it up,Megan continue to do well
Precious · 25 November 2024
Agent replied · 9 December 2024
Dear Precious Msimanga
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 4/5
GoogleI have been very impressed with the level of service provided to me by Leaders - Estate agents. The process end to end for renting my property was smooth and efficient and I would highly recommend anyone who are considering using the agent for rental purposes. My contact was Jonathan and he was incredibly professional, courteous and helpful at all times.PositiveQuality, Professionalism
Google · 25 August 2021
Agent replied · 26 August 2024
Dear Google User, Thank you for the great review of our Leaders Estate Agents Redhill team. It's fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team
★★★★★ 5/5
GoogleI had the pleasure of being assisted by Lewis in finding a rental property. I really cannot fault the service at all. Always easy to get hold of, by phone or email and just very upfront, honest, clear and helpful. Thank you.
Jordan · 25 August 2023
Agent replied · 26 August 2024
Dear Jordan
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
★★★★★ 5/5
GoogleAlways a pleasure to deal with Megan. Emails are promptly answered, issues are promptly dealt with. She is e credit to Leaders.
Andy · 24 September 2024
Agent replied · 24 October 2024
Dear Andy Mc
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleMegan our agent was very professional and informative couldnt have found us a nicer place and the processing was very quick
Connor · 24 September 2024
Agent replied · 24 October 2024
Dear Connor Prior
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI can't but mention Ella one of the customer service team at Leaders Lettings in Redhill. You deserve more than 5 stars. Thank you for all you do
Funmilola · 26 May 2024
Agent replied · 26 August 2024
Dear Funmilola Tijani
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleMegan from the Redhill branch provided valuable assistance, quickly grasping our urgent situation and promptly showing us a property. You are a life saver. Many thanks, Megan.
Siva · 26 February 2024
Agent replied · 26 August 2024
Dear Siva Shankar
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI am very impressed by the service provided by the Leaders Estate - Redhill. Especially buying process successfully completed with the help of Branch manager - Mr.Daniel Beckson, he helped to resolve the queries and speed up the sales process. Thanks for the services and support.
Yogaraja · 25 August 2022
Agent replied · 26 August 2024
Dear Yogaraja,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleThis year has been tough for dealing with issues whilst renting. Leaders have been responsive and sympathetic the whole time, in particular in these winter months. On the 30th Dec we had a big issue with our drains and they have managed to get someone to us today (31st) to help resolve it.PositiveResponsiveness
Alex · 25 August 2021
Agent replied · 26 August 2024
Hi Alex Nimmo,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Redhill. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleI just wanted to say what a great experience I had with Bradley at the Redhill branch. He was always cheerful, happy to help, responsive and extremely accommodating. He even managed a last minute viewing for me! Thank you for helping me find my home Bradley. I will definitely be using you again.PositiveProfessionalism
C · 25 August 2021
Agent replied · 26 August 2024
Hi C. Moore!
Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us.
Best wishes
Customer Relations Team
★★★★★ 5/5
GoogleHave had a positive experience with the team - responsive and respectful.
Med · 17 October 2024
Agent replied · 8 November 2024
Dear Med Ali
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleVery fast with responses and very good customer service.
Bella · 21 November 2024
Agent replied · 9 December 2024
Dear Bella Margiotta
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe used Leaders in Redhill to find our new home. The team are extremely professional and a real pleasure to liase with. They made the moving in process extremely easy and from viewing to moving into our new home just over a week. Thank you especially to Jordan who's customer service is second to none!PositiveProfessionalism
The · 25 August 2020
Agent replied · 26 August 2024
Hi The Swells,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Redhill. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Leaders Estate Agents Redhill
★★★★★ 5/5
GoogleVery quick service and responses to emails from Ella during this whole process. Thank you for your work.
James · 25 June 2024
Agent replied · 26 August 2024
Dear James Hughes
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleSam H has been extremely helpful to me during my search for a new rental. I couldn’t rate his service more highly and appreciate him for his advice and help. 😄 …
Danielle · 25 August 2023
Agent replied · 26 August 2024
Dear Danielle
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleMegan responded quickly and was very informative and made sure i understood all the necessary details
Prete · 25 July 2024
Agent replied · 26 August 2024
Dear Prete Anthony
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe are very impressed with how Leaders are handling our rental property as new tenants. We are particularly impressed with Megan’s attitude and hard work.
Amanda · 27 January 2024
Agent replied · 26 August 2024
Dear Amanda Stephens
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleLeaders looked after the letting of our apartment for 12 years until we sold it recently. We can recommend their service to landlords and tenants alike - efficiency with a smile.
Christine · 25 August 2023
Agent replied · 26 August 2024
Dear Christine
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe deal with Kirsty on a daily basis, she always answers our queries as quickly as possible and will give us a follow up call if she hasn't heard back from us to make sure we have received the work.
Very impressed!
Aaron · 25 August 2022
Agent replied · 26 August 2024
Dear Aaron,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleLovely House and staff to show you around. I rate leaders letting agencies 10/10.
Big · 25 July 2024
Agent replied · 26 August 2024
Dear Big Sirigu
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWhen it comes to organization and reliability Sam, Yasmin, Elle and their manager Jean offer a service that is second to none.
I have been working together with these guys for years and we have never had a problem that cant be solved.
Anyone looking to Buy, Sell, rent or let a property Leaders is second to none.
Thomas · 26 August 2017
Agent replied · 26 August 2024
Hi there, many thanks for taking the time to leave a review. We are really pleased you have been happy with the service. We'll be sure to pass on your kind words.
★★★★★ 5/5
GoogleI spoke with Ella who was polite, knowledgeable and helpful in all of our conversations.
Mitchell · 25 June 2024
Agent replied · 26 August 2024
Dear Mitchell Jackson
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
