Trusted Agent profile · Crawley
★★★★★
274 reviews across 1 platform
61 High Street, Crawley, RH10 1BQ
Leaders Lettings's office in Crawley, at 61 High Street, is rated 4.7 out of 5 across 274 reviews on 1 platform, including 274 Google reviews rated 4.7.
Every review we hold for the Crawley office, from every platform, shown as written. First names only.
5/5
GoogleIt was a pleasure dealing with Patrick. Very knowledgeable and supportive throughout. I would recommend asking for him directly. Thanks Leaders
Dear Marco Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleTop class service from the lettings team. Very polite team. Queries and requests are dealt with swiftly competently. All staff I've dealt with demonstrate a professional manner and are always responsive. I'd like to call out Jess who has been a massive help in the recent months.
Hi J Kirkham, Thank you for the great review of our Leaders Estate Agents Redhill team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team
1/5
GoogleUsual low quality agency, don't expect to much from them... The only thing they are professional to charge you...
Dear Zsolt Szekely, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleExcellent service. Thank you Leaders for getting me a nice accomodation in no time.
Dear Vatsal Senta Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleEasily the best agency I have dealt with to date! Super friendly, super quick and a very pleasant process getting into my new flat! Would highly recommend them to anyone looking for a new place in the Redhill area!
Dear Christian, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleMegan had been such great help in securing my apartment, she’d assisted me every step of the way and made it a quick and easy process!
5/5
GoogleTeam at Leaders as a landlord have really helped me . Team Jake and Jessica plus Jean and on the letting side names I am not sure of , thank you for being helpful, professional, supportive and genuinely nice people to deal with... thank you. M SmithPositiveResponsiveness, Professionalism
Hi Marilyn Smith, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Redhill. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleOur experience with Leaders was excellent - they have been responsive, professional and friendly throughout the process of renting a home, we couldn’t recommend them enough! Our point of contact, Jonathan, has been a great help and the process has been incredibly smooth.PositiveProfessionalism
Dear Simon Thank you for taking the time to let us know how we did. It's pleasing that we could provide you with a positive experience. Kind regards Customer Care Team
5/5
GoogleExceptional service from Megan ! Diligent, responsive, and knowledgeable. Made the entire home-Renting process smooth and stress-free. Highly recommend!
Dear Viktor Preka Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleAfter dealing with Bradley, i can 100% recommend using him. Fantastic service and recommended a property which i loved which i ended up swiping off the market within just 6 days. Thanks for your help Bradley and Leaders!
Hi Max Murrell, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Redhill. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleI was a good experience with Ella .
5/5
GoogleHave been letting 3 flats through Leaders in Redhill for over 5 years now and have always had a really professional service from them. Any issues in the flats are promptly brought to my attention so we can agree a timely resolution for the tenants. Particularly impressed with Jonathan Bennett, who has proved a very capable, polite and professional account manager, clearly committed to providing the best possible service to both landlord and tenant.
5/5
Google4 years working with them, excellent service.
Dear Karem L Luna Q Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleDaniel from Leaders in Redhill impressed me enormously. Professional, courteous, extraordinarily helpful and empathic during what was an emotional move. He went above and beyond, making the moving process much smoother.PositiveResponsiveness, Professionalism
Dear Ynes Perfitt, Thank you for the great review of our Leaders Estate Agents Redhill team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team
3/5
GoogleHad a decent experience renting a property with Leaders. They helped me with the lettings process and it all went really smoothly. But the property management has been average at best with very minimal communication, not replying to emails in time etc.
Hi Amaan, many thanks for taking the time to leave a review. We are delighted you have been happy with the service and would recommend us. We'll be sure to pass on your kind words.
5/5
GoogleRichard in Property Management is really helpful, helped me big time!
5/5
GoogleVery good customer services from Bradley, really appreciate how easy it was to work with him!PositiveResponsiveness, Professionalism
Hi Rokannerol, Thank you for the great review of our Leaders Estate Agents Redhill team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team
5/5
GoogleA high quality of service received over a long time period which justifies the management fees. Friendly and efficient staff on the front desks.
Hi Peter, many thanks for taking the time to leave a review. We will be sure to pass your kind words onto the branch.
4/5
GoogleFriendly staff, much appreciated their help.
Dear Maria Teresa Barroso, We are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
4/5
GoogleLeaders has been very trustworthy and reliable. I am very impressed with the services they offer and will recommend them to anyone.
Hi Will, thanks for taking the time to leave a review. We are so pleased you have been happy with the service and would recommend us. We'll be sure to pass on your kind words.
1/5
GoogleVery Unprofessional. Tenancy terms for a local landlord self-serving, almost inhuman. Staff need to brush up on their people skills.
Hi Peter, we regret to hear that you had a negative experience with us but would appreciate the chance to turn your experience around. When you have an opportunity, please contact the branch on 01737 765062 to provide the team the chance to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon. Kind Regards Joseph Gilliland Customer Care Manager
5/5
GoogleExcellent service 👍 …
Good afternoon, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
4/5
GoogleHaving had a tricky situation with a tenancy, the Leaders assistance helped me through this the minimum of fuss. Good work.
Hi Andy, many thanks for taking the time to leave a review. We are pleased you have been happy with the service. We'll be sure to pass on your kind words.
5/5
GoogleI placed my property in the professional hands of Ryan! Nothing was to big an effort and he as well as the whole team helped, advised and kept me informed during my sale. So glad I used Leaders and would recommend to anyone.
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