Every review we hold for the Crawley office, from every platform, shown as written. First names only.
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5/5
GoogleA high quality of service received over a long time period which justifies the management fees. Friendly and efficient staff on the front desks.
Peter ยท 26 August 2017
Agent replied ยท 26 August 2024
Hi Peter, many thanks for taking the time to leave a review. We will be sure to pass your kind words onto the branch.
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4/5
GoogleFriendly staff, much appreciated their help.
Maria ยท 25 August 2022
Agent replied ยท 26 August 2024
Dear Maria Teresa Barroso,
We are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
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4/5
GoogleLeaders has been very trustworthy and reliable. I am very impressed with the services they offer and will recommend them to anyone.
Will ยท 26 August 2017
Agent replied ยท 26 August 2024
Hi Will, thanks for taking the time to leave a review. We are so pleased you have been happy with the service and would recommend us. We'll be sure to pass on your kind words.
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1/5
GoogleVery Unprofessional. Tenancy terms for a local landlord self-serving, almost inhuman. Staff need to brush up on their people skills.
Herbert ยท 26 August 2018
Agent replied ยท 26 August 2024
Hi Peter, we regret to hear that you had a negative experience with us but would appreciate the chance to turn your experience around. When you have an opportunity, please contact the branch on 01737 765062 to provide the team the chance to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon. Kind Regards Joseph Gilliland Customer Care Manager
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5/5
GoogleExcellent service ๐ โฆ
Wai ยท 25 August 2022
Agent replied ยท 26 August 2024
Good afternoon,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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4/5
GoogleHaving had a tricky situation with a tenancy, the Leaders assistance helped me through this the minimum of fuss. Good work.
Andy ยท 26 August 2017
Agent replied ยท 26 August 2024
Hi Andy, many thanks for taking the time to leave a review. We are pleased you have been happy with the service. We'll be sure to pass on your kind words.
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5/5
GoogleI placed my property in the professional hands of Ryan! Nothing was to big an effort and he as well as the whole team helped, advised and kept me informed during my sale. So glad I used Leaders and would recommend to anyone.
Martin ยท 25 August 2020
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4/5
GoogleRating only, no written review.
Tendai ยท 5 October 2026
Agent replied ยท 12 October 2026
Hello Tendai Chimhanda Thank you for your review. We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
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4/5
GoogleRating only, no written review.
Makinde ยท 12 September 2026
Agent replied ยท 12 October 2026
Hello Makinde Olutoyin Thank you for your review. We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
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5/5
GoogleI rented a 1 bed flat for a year with leaders, it was a straight forward experience, and service was great. I returned the flat spotless at the end of tenancy and deposit was returned promptly as it should be. Highly recommended.
Mick ยท 26 August 2018
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5/5
GoogleLeah brilliant
Bridget ยท 12 August 2026
Agent replied ยท 12 October 2026
Hi, Bridget Firth! Thanks for the great review!
All the best, Customer Care Team
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5/5
GoogleIโve been renting through Leaders for over 3 years now and the whole experience has been great. Great communication via email and easy to submit documents and payments digitally. My landlord is superb!
Chris ยท 26 August 2019
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4/5
GoogleRating only, no written review.
Keone ยท 12 May 2026
Agent replied ยท 12 October 2026
Dear Keone Botlhale Mzingwani! Thanks for the amazing review and star rating! All the best, Customer Care Team
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5/5
GoogleRichard in Property management is always really friendly and helpful whenever Ive had any issues. Iโd highly recommend Leaders to anyone looking to rent
Amy ยท 26 August 2019
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5/5
GoogleBradley being very friendly and nice . Services are very quick and professional.
Kannapandian ยท 26 August 2019
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5/5
Googlethank you very much Bradley, really good staff
Mihai ยท 26 August 2019
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5/5
GoogleRating only, no written review.
Ashamol ยท 6 December 2024
Agent replied ยท 9 December 2024
Dear Ashamol Joseph
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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1/5
GoogleRating only, no written review.
Jack ยท 22 August 2024
Agent replied ยท 26 August 2024
Dear Jack Thoupos, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
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5/5
GoogleRating only, no written review.
Ali ยท 25 July 2024
Agent replied ยท 26 August 2024
Dear Ali Khan, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Redhill branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
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5/5
GoogleRating only, no written review.
Thomas ยท 27 March 2024
Agent replied ยท 26 August 2024
Hello Thomas Barton Thank you for your review. We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
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5/5
GoogleRating only, no written review.
Charles ยท 26 February 2024
Agent replied ยท 26 August 2024
Hello Charles Olushola Ladeji Thank you for your review. We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
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5/5
GoogleRating only, no written review.
Thomas ยท 25 August 2022
Agent replied ยท 26 August 2024
Dear Thomas Wolf, Thank you for the great review of our Leaders Estate Agents Redhill team. It's fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team
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5/5
GoogleRating only, no written review.
Lulu ยท 25 August 2022
Agent replied ยท 26 August 2024
Dear Lulu Abraham, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Redhill branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
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5/5
GoogleRating only, no written review.
Di ยท 25 August 2022
Agent replied ยท 26 August 2024
Dear Di Mo, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Redhill. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.