Trusted Agent profile · Crawley

Leaders Lettings Crawley reviews

4.7

★★★★★ Excellent

309 reviews across 1 platform

61 High Street, Crawley, RH10 1BQ

Leaders Lettings's office in Crawley, at 61 High Street, is rated 4.7 out of 5 across 309 reviews on 1 platform, including 309 Google reviews rated 4.7.

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4.7 / 5

309

Reviews on Google

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Crawley office, from every platform, shown as written. First names only.

5/5

Google

Great experience with the company. Ella was excellent and managed to get the property sorted all in the same day.

Lloyd · 26 May 2024

Agent replied · 26 August 2024

Dear Lloyd Rowe Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We had a pleasant experience with Lewis Burke (lettings consultant, Leaders Redhill) during one of our viewings, although the property wasn’t for us, Lewis made us feel very comfortable and well informed.

Francesca · 25 August 2023

Agent replied · 26 August 2024

Dear Francesca Butler Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

In the past, I had neutral or negative experiences with letting agencies. But Leaders Redhill changed my mind!I had the pleasure to have Madeline as my letting agent. She found a great property for me within a short period of time. She has been extremely helpful and provided an excellent service. I could ask her all my questions and she came back to me with all the answers, made sure I was up to date with my letting process. Very pleased with Leaders Redhill.

Melanie · 25 August 2023

Agent replied · 26 August 2024

Dear Melanie Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I have been registered with Leaders for lettings since few months now. It has been an awesome experience with them. I have to admire Maddie(Madeleine, Buckland) who has been doing a phenomenal job there. She has been always helpful in terms of arranging the viewing and providing all the informations for the listed properties. She is always reachable and very honest and humble person. Leaders have been doing a wonderful job in Redhill. Would recommend to my friends and colleagues.

Sushant · 25 August 2023

Agent replied · 26 August 2024

Dear Sushant Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

what a service, I was helped by Jess who was brilliant. Really understood the local market, gave me solid advice and actually listened to my needs. I was in a property within a week, I couldn’t recommend the Team, and especially Jess more.

M · 25 August 2022

Agent replied · 26 August 2024

Good morning, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Megan and her team were brilliant. They found the tenants quickly who ticked all of our boxes. She even got us above the asking price. Would definitely recommend to a friend.

Joakim · 22 March 2025

5/5

Google

Megan was truly amazing !! She helped me and my partner with our move very easily. I honestly recommend Megan for any future enquiries anyone has!☺️☺️

Sara · 28 December 2023

Agent replied · 26 August 2024

Dear Sara Faraj Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Searching for my perfect home, Ella has been very kind, helpful & efficient... Absolutely Super-Awesome! Thank You!!!

Cathy · 25 June 2024

Agent replied · 26 August 2024

Dear Cathy Leposa-petraud Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We have found the team at Leaders to be so friendly and efficient. Daniel and Claire were always willing to go the extra mile with extra viewings and communication was impressive. Would not hesitate to recommend Leaders and their team . They are truly amazing .PositiveResponsiveness, Quality, Professionalism, Value

Michelle · 25 August 2021

Agent replied · 26 August 2024

Hello Michelle Bean Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Relations Team

5/5

Google

Megan has been excellent at communicating and keeping me updated on the relet of a property. I would strongly recommend her.

Tim · 27 March 2024

Agent replied · 26 August 2024

Dear Tim Thorpe Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We were in a bit of a hurry to find a new home in Redhill due to work commitments and for some luck we were connected with Madeleine Buckland from Leaders who immediately recommended an amazing flat. She did a super job of responding to all my queries promptly, and she was ever so polite and kind. Happy to say that we ended up getting the flat right on time. Keep up the good work Maddie! Thanks, Amandha

Amandha · 25 August 2023

Agent replied · 26 August 2024

Dear Amandha Jinadasa Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I have always dealt with Kirsty Connolly she has always been very professional, polite and efficient in her emails and phone calls to me. She is very responsive to her emails regarding any issues. She is a credit to Leaders.

Kim · 25 August 2022

Agent replied · 26 August 2024

Dear Kim, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I had such a positive experience with Megan, the letting agent, and I couldn't be happier with the service she provided. From start to finish, she was professional, responsive, and made the whole renting process a breeze. I have been with Leaders for over a year and this is my second time looking for new home.

Omid · 10 October 2024

Agent replied · 24 October 2024

Dear Omid Gharib Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We were really impressed with Ella. She got back to us when a place we had been interested in became available again, she was prompt for meeting us at the property and really listened to what we were looking for. She tried to find other appropriate recommendations without being pushy. She was quick to respond via email and call. Really great service

Stacy · 25 June 2024

Agent replied · 26 August 2024

Dear Stacy Juchau Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Hi I was dealing with a lovely young lady Madeleine from Redhill and have to say the best service i have received. She gets back to you and answers all questions with a smile she truly a gem, I will highly recommend her to any one. Leaders is doing a great job from the customer service to the people they employ. I just want to thank them for the service they are providing me.

Andries · 25 August 2023

Agent replied · 26 August 2024

Good afternoon Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Megan has been attentive and very helpful throughout the process of renting, communication has been great and all questions answered. Thanks Megan

Sarah · 28 November 2023

Agent replied · 26 August 2024

Dear Sarah Pickwell Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

10 years ago I moved to London with little to no people there to help; Leaders were amazing then, as they are today. Any issue with the apartment they act quickly and make sure to contact you the way you want to be contacted to let you know what’s going (especially being disabled little things can be magnified; so they are so perfect for me). Jonathan @ their Reigate & Redhill Office is constantly fantastic when ever there is a need. Luck = opportunity crossing the path of good planning. Leaders are more than just luck. KM

Kevin · 25 August 2020

5/5

Google

As a Landlord I have had experience with most Estate Agents locally and have never been satisfied with the service once they have taken their commission. This was until I used Leaders Redhill, they have been superb especially Sam who has been ready to help no matter what the issue. Many thanks Leaders.

Mayur · 26 August 2017

Agent replied · 26 August 2024

Hi there, many thanks for taking the time to leave a review. We are really pleased you have been happy with the service. We'll be sure to pass on your kind words to team, in particular Sam.

5/5

Google

First time using Leaders to find a tenant. Our Lettings negotiator was Ella. I must say she was amazing, from start to finish. She kept us informed every step of the way. Very informative, professional and always available to answer our questions. Even after the tenants moved in she followed up. 5 🌟

Abu · 26 September 2024

Agent replied · 24 October 2024

Dear Abu Dujannah Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Bradley has been exceptional in helping us find a property to rent. He's very professional and is always going the extra mile to communicate with us and keep us on top of what needs to be done. I highly recommend Leaders to fulfil your property needs.

Luqmaan · 25 August 2020

Agent replied · 26 August 2024

Hi Luqmaan Haq, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Redhill branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

5/5

Google

We working alongside leaders and couldn't be happier with the service we receive from them. Jessica is very helpful, if there's ever any queries we have she does her best to help us! No job is too big :) Highly recommended

Olivia · 25 August 2021

Agent replied · 26 August 2024

Hi Olivia Price, Thank you for the great review of our Leaders Estate Agents Redhill team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team

5/5

Google

Overall it has been a very pleasant experience dealing with Leaders! Bradley has been at the heart of making sure our tenancies run smoothly and always communicates efficiently throughout the process. Definitely would continue to do business and highly recommend.PositiveQuality

Personable · 25 August 2021

Agent replied · 26 August 2024

Hi Personable Property, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Redhill branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

5/5

Google

Easy processing of paperwork,very kind and good customer care

Tapiwa · 12 September 2026

5/5

Google

Massive Thankyou to Ella, she’s been very helpful right from the start and maintained her great communication right till the end.

Samuel · 25 September 2025

Agent replied · 9 October 2025

Hello Samuel Asante Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team

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