Every review we hold for the Crawley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSearching for my perfect home, Ella has been very kind, helpful & efficient... Absolutely Super-Awesome! Thank You!!!
Cathy · 25 June 2024
Agent replied · 26 August 2024
Dear Cathy Leposa-petraud
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleMegan was truly amazing !! She helped me and my partner with our move very easily. I honestly recommend Megan for any future enquiries anyone has!☺️☺️
Sara · 28 December 2023
Agent replied · 26 August 2024
Dear Sara Faraj
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe have found the team at Leaders to be so friendly and efficient. Daniel and Claire were always willing to go the extra mile with extra viewings and communication was impressive. Would not hesitate to recommend Leaders and their team . They are truly amazing .PositiveResponsiveness, Quality, Professionalism, Value
Michelle · 25 August 2021
Agent replied · 26 August 2024
Hello Michelle Bean
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Relations Team
★★★★★ 5/5
GoogleMegan has been excellent at communicating and keeping me updated on the relet of a property. I would strongly recommend her.
Tim · 27 March 2024
Agent replied · 26 August 2024
Dear Tim Thorpe
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe were in a bit of a hurry to find a new home in Redhill due to work commitments and for some luck we were connected with Madeleine Buckland from Leaders who immediately recommended an amazing flat. She did a super job of responding to all my queries promptly, and she was ever so polite and kind. Happy to say that we ended up getting the flat right on time. Keep up the good work Maddie!
Thanks,
Amandha
Amandha · 25 August 2023
Agent replied · 26 August 2024
Dear Amandha Jinadasa
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI have always dealt with Kirsty Connolly she has always been very professional, polite and efficient in her emails and phone calls to me. She is very responsive to her emails regarding any issues.
She is a credit to Leaders.
Kim · 25 August 2022
Agent replied · 26 August 2024
Dear Kim,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI had such a positive experience with Megan, the letting agent, and I couldn't be happier with the service she provided. From start to finish, she was professional, responsive, and made the whole renting process a breeze.
I have been with Leaders for over a year and this is my second time looking for new home.
Omid · 10 October 2024
Agent replied · 24 October 2024
Dear Omid Gharib
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI have been dealing with Chloe in the past year and she has always been very helpful and always gone above and beyond to help resolve any issues/problems. She has been superb. Thank you for you have done for us.
Shima · 16 March 2026
★★★★★ 5/5
GoogleWe were really impressed with Ella. She got back to us when a place we had been interested in became available again, she was prompt for meeting us at the property and really listened to what we were looking for. She tried to find other appropriate recommendations without being pushy. She was quick to respond via email and call. Really great service
Stacy · 25 June 2024
Agent replied · 26 August 2024
Dear Stacy Juchau
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI had previously had a very bad experience with estate agents so was approaching lots of different agents in my local area, after looking up ‘best estate agents’ I decided to try leaders in Redhill as they had pretty good reviews already. …
Jackie · 16 February 2026
★★★★★ 5/5
GoogleHi
I was dealing with a lovely young lady Madeleine from Redhill and have to say the best service i have received. She gets back to you and answers all questions with a smile she truly a gem, I will highly recommend her to any one. Leaders is doing a great job from the customer service to the people they employ.
I just want to thank them for the service they are providing me.
Andries · 25 August 2023
Agent replied · 26 August 2024
Good afternoon
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleMegan has been attentive and very helpful throughout the process of renting, communication has been great and all questions answered.
Thanks Megan
Sarah · 28 November 2023
Agent replied · 26 August 2024
Dear Sarah Pickwell
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
Google10 years ago I moved to London with little to no people there to help; Leaders were amazing then, as they are today. Any issue with the apartment they act quickly and make sure to contact you the way you want to be contacted to let you know what’s going (especially being disabled little things can be magnified; so they are so perfect for me). Jonathan @ their Reigate & Redhill Office is constantly fantastic when ever there is a need.
Luck = opportunity crossing the path of good planning. Leaders are more than just luck.
KM
Kevin · 25 August 2020
★★★★★ 5/5
GoogleFirst time using Leaders to find a tenant.
Our Lettings negotiator was Ella.
I must say she was amazing, from start to finish.
She kept us informed every step of the way. Very informative, professional and always available to answer our questions.
Even after the tenants moved in she followed up.
5 🌟
Abu · 26 September 2024
Agent replied · 24 October 2024
Dear Abu Dujannah
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleAs a Landlord I have had experience with most Estate Agents locally and have never been satisfied with the service once they have taken their commission. This was until I used Leaders Redhill, they have been superb especially Sam who has been ready to help no matter what the issue. Many thanks Leaders.
Mayur · 26 August 2017
Agent replied · 26 August 2024
Hi there, many thanks for taking the time to leave a review. We are really pleased you have been happy with the service. We'll be sure to pass on your kind words to team, in particular Sam.
★★★★★ 5/5
GoogleBradley has been exceptional in helping us find a property to rent. He's very professional and is always going the extra mile to communicate with us and keep us on top of what needs to be done. I highly recommend Leaders to fulfil your property needs.
Luqmaan · 25 August 2020
Agent replied · 26 August 2024
Hi Luqmaan Haq,
Thank you for taking the time to review your recent experience with our Leaders Estate Agents Redhill branch. It's pleasing that we could provide you with a positive experience.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleWe working alongside leaders and couldn't be happier with the service we receive from them.
Jessica is very helpful, if there's ever any queries we have she does her best to help us! No job is too big :)
Highly recommended
Olivia · 25 August 2021
Agent replied · 26 August 2024
Hi Olivia Price,
Thank you for the great review of our Leaders Estate Agents Redhill team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleMassive Thankyou to Ella, she’s been very helpful right from the start and maintained her great communication right till the end.
Samuel · 25 September 2025
Agent replied · 9 October 2025
Hello Samuel Asante
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Care Team
★★★★★ 5/5
GoogleOverall it has been a very pleasant experience dealing with Leaders! Bradley has been at the heart of making sure our tenancies run smoothly and always communicates efficiently throughout the process. Definitely would continue to do business and highly recommend.PositiveQuality
Personable · 25 August 2021
Agent replied · 26 August 2024
Hi Personable Property,
Thank you for taking the time to review your recent experience with our Leaders Estate Agents Redhill branch. It's pleasing that we could provide you with a positive experience.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleWe rented through Leaders for a couple of years (2017-2019) and they were always spot on!
Laura Risby, our property manager, in particular was always friendly, helpful and straight back by email and phone. We had a couple of plumbimg issues at the start which were sorted within hours and our deposit was returned within a few days of moving out. Renting can be an unpleasant experience, but Laura made it a pleasure.
Many thanks - Steven & Tessa
G · 26 August 2019
★★★★★ 5/5
GoogleMegan is really helpful with her clients and has good communication skills.
Ponder · 27 March 2024
Agent replied · 26 August 2024
Dear Ponder Khan
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 4/5
GoogleGreat service, I received from the Redhill team particularly Jean and Lewis. Seamless and stress-free approach very much appreciated. Thank you.
Yaw · 25 August 2023
Agent replied · 26 August 2024
Dear Yaw,
We are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleMegan was really professional and was able to adequately answer all my questions.
Adeleke · 26 February 2024
Agent replied · 26 August 2024
Dear Adeleke Adeola
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI've had an excellent experience working with Leaders Estate Agents from Redhill when I've looked up for a new flat to rent. Every step of the process was clear and promptly delivered.
In only 10 working days, I've had my move-in date confirmed for me.
In my opinion, all of these are true expert services, Leaders Estate Agents are indeed customer-oriented, and do anything that it takes to meet customer expectations.
The whole process was conducted for me by Freya S, an emerging agent. I totally recommend working with her, if possible, when moving to this area.PositiveResponsiveness, Professionalism
Ovidiu · 25 August 2022
Agent replied · 26 August 2024
Dear Ovidiu Fotache,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
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