Every review we hold for the Crawley office, from every platform, shown as written. First names only.
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5/5
GoogleWe are trying to buy a property in West Sussex and arranged a viewing through Connells, Crawley. They were exceptionably professional and prompt through out the process.
Alexandra young, looked after us, extremely polite and quick in responding to queries.
Of all the agents in the area, we rate Connells at the top for the service they provided.
Vikk Β· 25 August 2022
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5/5
GoogleI received great help selling my house for a good price. They also helped me source my new house which is perfect for me. The staff are very helpful and friendly. They were always happy to go the extra mile to ensure my happiness. Ben came to value my property and was amazing though the whole process.
Kian Β· 25 August 2022
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5/5
GoogleI called Connells today to enquire about a rental property and the lady I spoke to was not only helpful, but friendly and easy to communicate with..
I have worked with letting agents for many years and these guys are very professional π β¦
Ben Β· 25 August 2023
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5/5
GoogleFrom start to finish Amy and Michael have been friendly, helpful and professional. They have helped us with buying our first home and have helped make the process to be really manageable. Of course there were hiccups and issues with solicitors and waiting for things beyond our control and at every step there was a professional reassurance from Connells. Thank you!
Elizabeth Β· 25 August 2021
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4/5
GoogleGreat mortgage advisor.
Areeba Β· 27 January 2024
Agent replied Β· 24 August 2024
Thank you for taking the time to leave us this great review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleBrilliant team, very helpful and friendly!
Tayler Β· 16 April 2025
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2/5
GoogleNot really aimed at the Crawley branch. More Connells themselves. Buying a place in Crawley and they made me start using the horley branch who was absolutely useless.
Pretty clear connells has too many clients and not enough staff.
Balf1111117373 Β· 25 August 2023
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5/5
GoogleConnells have been amazing in helping us find a place suited to our jobs, lifestyles etc. most especially one of their negotiators: Lucy. She has been beyond fantastic during this otherwise stressful time! She's been approachable and upfront from the very start, detailing everything in full but simple, clear terms. Not to mention fast communication! Will definitely recommend to every/anyone who asks.
Peter Β· 26 August 2019
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5/5
GoogleOlivia is always very helpful, professional and quick to resolve any queries.
Lucie Β· 26 August 2019
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5/5
GoogleLoren (Branch Manager) has been incredibly helpful. Loren has gone above and beyond in helping us with our sale. Great communication and efficient replies. Loren couldnβt have done anymore to help us. Emma
Emma Β· 25 August 2023
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1/5
GoogleConnells in Crawley are the worst estate agents, period. Give misled information. Poor customer service. Very unprofessional. Will be forever in my mind because made me lose what we think it was our forever home. Avoid them or you will get disappointed somehow.
Antonio Β· 25 August 2022
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5/5
GoogleOliwia couldnβt have been more helpful.
I had been let done on a previous property at the very last minute and she went over and above to ensure that I found the right property quickly, and Iβm now settled in a property I love.
Great service, friendly, professional and couldnβt have done more!!!!
Well done Oliwia
Colin Β· 26 August 2019
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5/5
GoogleHi
We had a complex buy with our property because of a flooding and we found Connells to be a great agent. The one agent they have that goes the extra mile is Cheryl sheβs the most helpful in there,like I said our move had a lot of problems and she dealt with it all professionally.
Nathan Β· 26 August 2019
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5/5
GoogleCalled up to book an evaluation, Ben came round the same day gave me a great fee and managed to find me a buyer and was complete in 6 weeks. Canβt rate Ben higher, he went above and beyond for us.
Ewan Β· 25 August 2022
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5/5
GoogleJoshua from Connells recently validated our property, he was extremely prepared, professional, helpful and friendly. He answered all our questions and gave honest and knowledgeable feedback. Would recommend.
Jessica Β· 25 August 2023
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5/5
GoogleCheryl Brent dealt with my sale and she was terrific from the moment she came to value the property, she is very talented and has a bright future in the industry. I honestly don't believe the sale would of gone through if it wasn't for her And I can't thank her enough.
Sacha Β· 26 August 2019
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1/5
GooglePoor communication, lack of professionalism and don't bother to respond when you express your concern. Do not use this company to try to sell your property. Extortionate fees considering the little work they actually do.
Mikayla Β· 25 August 2022
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5/5
GoogleBen came out to valuate my now sold home and guided me through an easy quick sale, we now let our other property through connells and the lettings team have been extremely helpful
Gareth Β· 25 August 2022
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5/5
GoogleI sold a property through Connells. They were good at providing market feedback in time for me to make the property more attractive to prospective buyers. Everyone at Connells was very helpful and supportive throughout the process. Would thoroughly recommend the team at Crawley.
Atif Β· 26 August 2019
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4/5
GoogleI didn't go there just needed some information about an property and it was good experience
Mehnaz Β· 25 August 2023
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5/5
GoogleBen Mchardy took a lot of time and care in helping us achieve over asking price in the sale of our property, excellent service
Gurj Β· 25 August 2022
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1/5
GoogleTerrible experience, no customer service and we missed out on buying a house due to them losing AIP documents and never bothering to chase up.NegativeQuality
Aaron Β· 25 August 2021
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4/5
GoogleWendy and her staff are extremely friendly, helpful and professional and as a landlord, I would not hesitate to recommend their services and will definitely be using them again.
Jon Β· 25 August 2020
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5/5
GoogleExcellent very efficient and friendly....just what is needed when you are making such life changing decisions....
Caz Β· 25 August 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.