Every review we hold for the Crawley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWithin two weeks of meeting everyone at connells I've sold my house and purchased a flat. A very easy transaction. The staff there have been very supportive, kind and helpful. I've dealt with 5 members of staff there and all of them have been amazing. Thank you guys so much for making what I thought was going to be stressful a breeze in the park! (As the saying goes)
Nicola · 26 February 2024
Agent replied · 24 August 2024
Thank you for your excellent 5* review and kind words of our dedicated team Nicola. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleConnells in Crawley are incredibly professional and friendly. They have a dedicated effective team of staff who deal with matters as soon as practicable and in a very communicative manner. I particularly wish to thank Michael Cowe from the sales department for his hard work and excellent communication in resolving issues with my purchase. He is a real credit to the company and should be recognised for his efficiency and complete professionalism. Thank you again Michael.PositiveResponsiveness, Quality, Professionalism, Value
Nigel · 25 August 2021
★★★★★ 5/5
GoogleJosh was very helpful and professional
Sami · 8 October 2024
Agent replied · 22 October 2024
Thanks Sami for your great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 4/5
GoogleJames from Connells letting team is very nice and helping person. My letting experience with James is really great.
Rajveer · 27 January 2024
Agent replied · 24 August 2024
Thank you for your thoughtful review Rajveer! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations
★★★★★ 4/5
GoogleOliwia Koziel, is an absolute professional. She regularly goes above and beyond her call of duty to ensure that us (the customer) are well looked after. Always quick to answer any queries and spend times to ensure that the us (the customer) understands the breath of commitments all parties have when it comes to renting an apartment. I would like to recommend Oliwia and Connells Estate Agents as being a top touch organisation to cater to all your real estate needs.
Ramzel · 26 August 2019
★★★★★ 5/5
GoogleMany thanks to Piyush for his help with our purchase of a property. Really appreciated & highly recommended.
Pat · 29 October 2023
Agent replied · 24 August 2024
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GooglePleased with service we received and under pressure they were very good. Would recommend them.
Pete · 27 October 2025
Agent replied · 26 December 2025
Thank you for choosing our company for your needs! We are thrilled to hear that we exceeded your expectations, even under pressure. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI want to highlight how fantastic the Connells team at Crawley have been in renting out our property promptly and conveniently. Chloe particularly has just been so amazing. We couldn't ask for a better agent. Her proactive and caring approach was beyond what we had expected. Thank you Connells .
Gbenga · 17 August 2024
Agent replied · 24 August 2024
Thank you Gbenga for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI had an appointment to see Martin and he was incredibly professional, helpful and approachable. This is our first time going through the buying process and he put us at ease from the beginning. The rest of the team were lovely and friendly also, would highly recommend!
Hollie · 1 October 2024
Agent replied · 22 October 2024
Thank you so much for your wonderful 5* review Hollie! We're thrilled to hear that Martin and the rest of the team made your first home-buying experience so positive. Your recommendation means a lot to us.
Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleMy experience with Connells, especially with Doug, has been outstanding. He's been instrumental in both my property purchase and sale over the past five years. Doug's proactive approach and ability to resolve complex chain issues were invaluable, and I doubt my transactions would have completed without his dedication. I also appreciated the excellent mortgage advice they provided (Martin). I highly recommend Connells and Doug in particular.
Bohdan · 20 March 2025
★★★★★ 5/5
GoogleWe want to highlight how fantastic the Connells team at Crawley have been in renting out our property conveniently. Chloe particularly has just been so amazing. Her proactive and caring approach was beyond what we had expected. Thank you Connells. ⭐️⭐️⭐️
Melanie · 9 December 2024
Agent replied · 23 December 2024
Thank you for your 5* review Melanie. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
Googlevery good estate agent and broker in comparison to the self employed guy i spoke to
Ahmed · 8 September 2025
Agent replied · 9 September 2025
Thank you for your positive review! We pride ourselves on providing exceptional service as both an estate agent and broker. We're happy to have exceeded your expectations. Best Wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
Googlewe would like to thank Chloe and James from Crawley branch in thier help with letting our two properties
They managed to do it in less than a month with new tenants moved in
Thank you to you both for a very professional service
Peter · 25 August 2023
★★★★★ 5/5
GoogleI have been dealing with one of the Managers - Michael Cowe for several years now. He is a complete Credit to your business and i would thoroughly recommend him to anyone at all. Nothing is too much trouble and he approaches every situation in a friendly, professional and detailed manner. Thanks Michael.PositiveResponsiveness, Quality, Professionalism, Value
Tom · 25 August 2021
★★★★★ 5/5
GoogleChloe from the very first viewing we made has been super warm and helpful.
She has been proactive in resolving any issues we've had so far.
Can't recommend enough!
Sh · 2 November 2024
Agent replied · 9 November 2024
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAmy Vicki Matt and the team have been exemplary throughout the sale of my property.
Having experienced other agents I would highly recommend to anyone and will definitely using their services in the future.
Professional and courteous in all communications, Market knowledge and expertise was fantastic.
Thank you for a great service.PositiveProfessionalism
Darren · 25 August 2021
★★★★★ 5/5
GoogleThe whole process of letting through them has been a smooth and easy experience. Very helpful and they will guide you with anything that you need to know or do. Excellent service especially with James and Kate.
Patricia · 26 April 2024
Agent replied · 24 August 2024
Thank you for your glowing 5* review Patricia Camille Toledo. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have recently sold my property with Connells in Crawley and have to say the service the I received from the team was first class. From instructing Josh to dealing with Callum & Keely, it has been a pleasure. I would also like to thank the manager Doug for his great advice and patience in helping me deal with some complications with the legal side. A really friendly team and I would very highly recommend them to anyone looking to sell their home. If I could I would give them 6 stars!
Kelly · 25 August 2023
★★★★★ 5/5
GoogleGreat service. Me and my partner were looking for a flat to rent and they helped us to fullfill this wish. Thanks for the great kindness and efficiency from all the staff.
Alec · 25 June 2024
Agent replied · 24 August 2024
Thank you Alec for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDoug and the Crawley team really know how to look after their customers, take great care and help you every step of the way. A great team 😊 …
Steven · 27 July 2024
Agent replied · 24 August 2024
Thank you for your thoughtful 5* review Steven! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleConnors is the worst possible estate agent from Crawley my opinion, they can’t keep their word, they don’t care about your arrangement previous arrangement with them, they will let you down somehow, sometime for sure. Better to avoid them.
Attila · 25 August 2022
★★★★★ 5/5
GoogleHad a valuation on my property from Connells Crawley, got the best advise and confident they will get me the best price for my property.
Harry · 17 August 2024
Agent replied · 24 August 2024
Thank you for taking the time to leave us this tremendous 5* review Harry. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you to Loren for your hard work (and patience with me!) to help get my first home over the line. I really appreciate it!
Jessica · 25 August 2023
★★★★★ 5/5
GoogleThanks to Ben McHardy, I was able to find the best place possible for myself. Great communication and a friendly experience. For such a big decision, it was easy to make due to his friendly nature.
Timi · 25 August 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
