Jackson Stops Cranbrook reviews

★★★★★ 5/5

Google

We have bought our house through Jackson Stops and have always found Rachel to be most helpful, friendly and approachable. Rachel has kept in touch with us throughout the whole purchase & has made sure the sale exchanged on time. A pleasure to deal with - Many Thanks!

Mandy · 22 October 2025

★★★★★ 5/5

Google

Fantastic service from Rupert and his team. We have bought and sold quite a few properties over the years and this transaction was by far the easiest and least stressful. Nothing was too much trouble and all our queries were delt with promptly and professionally. We would not hesitate to recommed Jackson Stops to anyone looking to either buy or sell and should we ever decide to sell our forever home we will definately use them again. Thanks Guys!

Lottie · 19 June 2018

★★★★★ 5/5

Trustpilot

Reliability and efficiency

For over 20 years, JSS has been my reliable agent even when I am miles away. There accounting system is clear and accurate, and my queries are promptly clarified. Above all, my contact officer Ms Margaret Heath has been most efficient and helpful. Thanks a lot to you all.

Liza · 24 October 2023

★★★★★ 5/5

Trustpilot

Sherborne house sale

Very pleasant people,good communication,great negotiation and such a speedy transfer…Highly recommended

Tim · 9 August 2026

★★★★★ 5/5

Trustpilot

Getting things done

I've really appreciated dealing with Tallulah Keating, she's lovely in her approach, but also extremely efficient in getting things actioned and dealt with. She also communicates constantly so you have visibility of what is happening, which hasn't always been the experience I've had. So thank you Tallulah, much appreciated!

Loraine · 14 October 2023

★★★★★ 5/5

Trustpilot

Sale Experience

Throughout the process of our sale, Jackson Stops wonderful Shaftesbury Team were at all times, responsive, constructive and extremely helpful wherever we had moments of doubt. In particular, at crucial moments in the sale they were able to 'helicopter' above the emotionality that inevitably accompanies a house sale or purchase and provide laser like advice which was so much appreciated.Another strong quality was the overlapping of the whole team with each knowing the others updates so that whoever answered the call or email, they were able to instantly respond.All the staff were unfailingly cheerful and courteous at all times and there was never a time when a call or email wasn't responded to.All in all, one of our best experiences todate and we would have no hesitation in recommending a would be buyer or seller to the JS Shaftesbury team led by James.

MURRAY · 24 August 2024

★★★★★ 1/5

Trustpilot

Review for Jackson Stops

Review for Jackson StopsWell, not sure where to start but at first interaction I thought professional, credible and personable until we realised the game they were playing behind the scenes. We went through some negotiation with the seller, fine, get that this is part of the process. Our significantly above asking price offer was finally accepted, with a condition it was taken off the market. After three weeks, we asked if we could show ours kids around and so we did. Despite knowing we would do this, they had been negotiating with other offers and told us on Monday (3 weeks after our offer was accepted) that they had a formal offer through from another seller. Whilst I appreciate they have a legal right to do this, I think they have a moral obligation to let us know especially as we’re showing our kids around that weekend. They then asked us to go into a bidding war for a house we had already had an offer accepted for. They had said that the person had given a written offer which is bizarre considering they never asked us for anything in writing and my agent had advised to write in so they responded to our offer in the first place as communication with this agent was nonexistent! This shows how this company works - underhand and unprofessional

Manpreet · 15 August 2024

★★★★★ 5/5

Trustpilot

We recently sold our holiday home with…

We recently sold our holiday home with Jackson Stops Cornwall. We honestly couldn’t have asked for a better estate agent than Dan. Selling our property was quite a journey and he was brilliant throughout.

Gemma · 23 September 2026

★★★★★ 5/5

Trustpilot

Smooth process

This is the first time I have used Jackson Stops to let one of my properties. The process went very smoothly from start to finish while some redecorations were being completed and while Paula and Jodie were on the hunt to find a very suitable tenant. Many thanks for all your hard work and the successful tenancy. I will certainly look to use your lettings services again.

Kirsty · 10 September 2021

★★★★★ 5/5

Trustpilot

Jess Lynagh from the Property Management Team

Special thanks to Jess Lynagh from the management team. Quite a number of minor issues found in the newly rented property, but with her help, everything solved! She is really well organized and helpful!

Salmon · 3 July 2024

★★★★★ 5/5

Trustpilot

Friendly, practical, honest advice

Tracy and Anthony have been just great - very patient and understanding over the months we've been looking for just the right house. I never got the feeling that they were only after a sale, because I also found they were honest and informative, so that we were able to make the right decision based on facts as well as feelings. In the end, the house we've found is out of their area, but I was so grateful to them and their friendly advice and practical help which made us feel that our future mattered to them. Highly recommended!

CROW · 19 July 2024

★★★★★ 5/5

Trustpilot

Gold Star Jackson-Stops!

High praise for Lottie Watts and the team at Jackson-Stops, Newmarket who recently sold my mother’s house. Superior sales particulars with a real attention to detail, personable and knowledgeable office staff and great communication from viewing feedback to negotiating the sale itself. They were very adaptable as the sale proved a little more complicated than first anticipated. I wouldn’t hesitate to use them again in the future.

Lucinda · 11 May 2021

★★★★★ 5/5

Trustpilot

Chloe was extremely helpful and…

Chloe was extremely helpful and knowledgeable of the property that she had showed me. She was able to make the process as smooth and easy as possible. I would gladly work with them in the future.

Mark · 26 April 2024

★★★★★ 5/5

Trustpilot

This is a well established and…

This is a well established and professional company that has been in business for over 100 years and certainly this shows and is witnessed from the keen staff to the partners from top to bottom. Someone once told me that moving home was more stressful that having a child. Being a man I can’t attest to that but my wife can and it is. But with a superb partner like Anthony Inskip you are in superb and experienced hands He is the cool hand Luke of JS and he carries you through the tough days My wife and I have moved constantly in our 45 year careers some 14 houses. This 15th and hopefully last happy move has been in the hands of ardent professionals Jackson Stops

Keith · 17 June 2024

★★★★★ 5/5

Trustpilot

Highly recommend

Highly recommend! Laura from the rental department (Bury St Edmunds branch) has always demonstrated exemplary professionalism and efficiency. The process of enquiring, applying for and subsequently renting a property through Jackson Stops has been easy to navigate and thus a positive experience.

Portia · 21 October 2025

★★★★★ 5/5

Trustpilot

Sold through Toby and his team

Sold through Toby and his team. No chain, what could be easier, you’d have thought? But probate issues caused a very significant complication and I really valued Toby’s understanding, integrity and knowledge. I trusted his advice and I’m sure exchange and completion would not have happened without it. Highly recommended.

Duncan · 22 March 2023

★★★★★ 5/5

Trustpilot

Superior Customer Service

Jackson-Stops and namely ‘Harriet’ in the Pimlico office provided an excellent service throughout. Even though we were all working together from a distance due to international travel and commitments, Harriet was always present, extremely professional and thoroughly diligent throughout the process. Quite frankly after this experience, I would not personally go anywhere else for support moving forward. Thank you Harriet and Jackson-Stops.

John · 5 November 2021

★★★★★ 5/5

Trustpilot

We had such a good experience with Jackson-Stops

We had such a good experience with Jackson-Stops. From our first viewing of the property the agent gave really good advice about how and when to proceed with an offer. It took us a few months to sell our property but the agent kept regularly in touch with us during this period which was really reassuring. When we were able to negotiate the agent gave more really good advice which allowed us to make an offer that secured the property. During the legal phase the agent kept us up to date and acted as an effective link between seller/solicitor and us. We can't fault the service that Jackson-Stops provided and would recommend them without hesitation.

Martin · 28 May 2024

★★★★★ 5/5

Trustpilot

Outstanding service

Once again JSS came up as outstanding in terms of service, communication and delivery. Will Jordan is a pleasure to deal with, professional, proactive and personable. Thank you once again for great service in letting our property.

Caroline · 8 February 2024

★★★★★ 5/5

Trustpilot

Anthony did a brilliant job

Anthony did a brilliant job of supporting us through our purchase. It was a fairly tricky chain but Anthony was extremely proactive and led on communication with all parties. Thank you

Izzie · 25 May 2024

★★★★★ 5/5

Google

We have just exchanged very swiftly on a beautiful and unique property in Cranbrook. I highly recommend Jackson Stops in Cranbrook. From the moment I called to ask to view the property, Mandy especially, has been incredible. Friendly, supportive, kind, informative, enthusiastic, empathetic and professional to name but a few of her strengths. For us it was a very speedy offer to exchange timescale (3 weeks), and throughout Mandy was on hand at every opportunity liaising between us and our delightful seller, the solicitors and agents. She was the central contact for everyone involved and definitely kept the whole process moving. Thank you so much, to all of you!

Lise · 16 April 2023

★★★★★ 5/5

Google

A number of agents competed for the instruction to sell our property and Jackson-Stops won on professionalism, flexibility, their detailed marketing plan and sheer enthusiasm. The whole of the team at Cranbrook more than delivered on all their promises and especially Mandy who guided the sale through unexpected technical challenges by liaising closely with us and the buyer and by establishing a good proactive relationship with each appointed solicitor. Availability and communication was faultless throughout the process and we would have no hesitation recommending their services.

Ian · 16 April 2023

★★★★★ 5/5

Trustpilot

Fantastic team at Jackson Stops!

The team at Jackson Stops, Lindfield have been incredible and I cannot recommend them highly enough. I was impressed by the exceptional service which made the whole process of selling my home remarkably easy, even during a pandemic. Their professional and friendly manner ensured that I felt well-informed and well looked after throughout and I cannot thank Alice, Toby and Guy enough.

Emma · 28 June 2021

★★★★★ 5/5

Trustpilot

Excellent personal service

Rosanna Diaper’s personal service made the stress of selling and buying a house bearable. She and the other staff at Jackson-Stops always answered queries, returned calls and kept us up-to-date with progress. Nothing but praise from start to finish.

CB · 21 October 2025