5/5
We rented locally from JS Cranbrook. Ella and the team at JS Cranbrook managed us, all was positive and professional ! Thx very much
Trusted Agent profile · Cranbrook
★★★★★
571 reviews across 2 platforms
37 Stone Street, Cranbrook, TN17 3HF
Jackson Stops's office in Cranbrook, at 37 Stone Street, is rated 4.7 out of 5 across 571 reviews on two platforms, including 82 Google reviews rated 4.9.
Every review we hold for the Cranbrook office, from every platform, shown as written. First names only.
5/5
We rented locally from JS Cranbrook. Ella and the team at JS Cranbrook managed us, all was positive and professional ! Thx very much
5/5
As I'm never one to do things by half as we ventured into the realms of selling three properties to buy one. The one we purchased was through Jackson Stops @ Cranbrook. Mandy and Rupert we excellent and helped and supported us enormously getting involve with our sales that were nothing to do with them but went the extra mile to help us and eventually get us into our dream home after a very difficult time. I would highly recommend their services to anyone wishing to buy or sell a property the professionalism and advise was second to none.
5/5
I have dealt with the Jackson Stops…
I have dealt with the Jackson Stops Team in Bury St Edmunds in recent weeks and the service has been fantastic. Highly recommend their services.
Dear Aarran, thank you for your review and we are pleased to read that the service you received was fantastic and that you would highly recommend our services. With best wishes from everyone at Jackson-Stops.
5/5
Great help from Emily
Great help from Emily, really appreciate her. She is an asset to Jacksons stop
Dear May, we're so pleased that Emily provided you with great help - thank you for leaving a five-star review. With best wishes from everyone at Jackson-Stops.
5/5
Wow, what a refreshingly good experience we have just had dealing with Ella Krzos and Rachel Casement in the lettings department of the Cranbrook Office of Jackson-Stops & Staff. They kept in touch at all times, were always incredibly helpful, highly professional, and an absolute joy to deal with. If you are considering letting your property, I cannot recommend them highly enough.
Many thanks for taking the time to leave us a review, it has been a pleasure working with you on the successful letting of your property .
5/5
Highly professional and efficient…
Highly professional and efficient service from start to completion. Anthony put a considerable amount of time into agreeing a realistic valuation, the photographs of the property were brilliant and potential buyers were well managed. Most importantly we were kept informed at every stage of the way.
Hi Malcolm and Caroline, we're pleased you experienced such a positive approach from Jackson-Stops and we appreciate the time you've taken to leave a review. Best wishes from all of us at Jackson-Stops.
5/5
Great service
I’ve had a very pleasant experience with Jackson Stops, specially with Loren Pogue, my agent. Our requests and concerns are promptly taken care of and she is always on top of things.
Dear Alejandro, we're pleased to hear you had a very pleasant property experience with Loren and the team and that your requests and concerns were taken care of. With best wishes from everyone at Jackson-Stops.
1/5
Went into their shop in Woburn
Went into their shop in Woburn, just to be spoken to like some idiot. The staff were incredibly rude and their service was s***, I thought this was supposed to be a serious establishment.
Dear Max, we’d be grateful if you could email info@jackson-stops.co.uk so that we can investigate your experience fully. With best wishes from everyone at Jackson-Stops.
5/5
Great experience
Jackson-Stops, Newmarket, were extremely helpful to me and, I would say, went above and beyond to help me find a property in a particularly tricky situation. And they continue to offer friendly assistance should I need it. I’m very grateful to them.
Dear Alexander, thank you for taking the time to review Jackson-Stops Newmarket and we're pleased to hear that you felt the team went above and beyond to help you find a property. Best wishes from all of us at Jackson-Stops.
5/5
I have dealt with Jackson stoppsfor…
I have dealt with Jackson stoppsfor many years. Margaret heath deals with the tenants very skilfully and meets the requirements of the building and me as landlord. Her experience is invaluable.John
Dear John, Margaret is clearly a valued member of the team, and it's excellent to hear that she deals with your tenants skilfully, and that her experience is invaluable to you. With best wishes from everyone at Jackson-Stops.
5/5
Huge thanks to Rupert and his team for making this incredibly emotional sale run smoothly. Mandy deserves special recognition for her professionalism, guidance and support...you are a superstar!PositiveResponsiveness, Quality, Professionalism
1/5
Very unorganised, poor standards in every department
Really disorganised at every level. Repeatedly chased by ourselves regarding the ongoing issues. Dealing with different people not knowing what there doing. Very unapologetic about there lack of coordination and conformation. Never use these again. Extremely let down and utterly disappointed at the service that Jackson-stops in Wimbledon branch provide.
We are concerned to read your comments and unable to identify you on our database. Please do contact us directly with further details and we will look into this for you - asma.chughtai@jackson-stops.london. Kind regards, Asma Chughtai, Customer Relations Team.
5/5
Jackson Stops was always very…
Jackson Stops was always very straightforward with us, and attentive to our needs.
Dear KE, it is good to hear that the service you received was attentive and straightforward. With best wishes from everyone at Jackson-Stops.
5/5
Amazing!
Amazing. It is one of the best agency I've dealt with so far. They are so professional. Viola was a great agent. She was helpful and helped me to finish all paper works in less than a week. I really recommend Jackson-Stops
4/5
Would recommend this agent for Lettings in Wimbledon
This agent has been managing the rent of some of our properties for almost 10 years. The Lettings team in Wimbledon have always been proactive and helpful. One of the best agents in Wimbledon based on our experience.
Dear Wissam, thank you for leaving a review for our Wimbledon team, and it's very good to read that you feel they have always been proactive and helpful. Best wishes from all of us at Jackson-Stops.
5/5
Jackson-Stops highly recommended
Jackson-Stops provided an excellent service from start to finish. Excellent communication throughout what was a long process due to COVID, Lottie (who was outstanding) clearly has excellent relationships with local solicitors and invests time with all in the chain to keep things moving.My second move with them and would certainly use them again.
Dear Sara, we are delighted to read your review, thank you for taking the time to acknowledge the five star service you received from Jackson-Stops. Best wishes from us all.
5/5
Worked hard to get the deal done A huge thanks to Ella who went above and beyond to help us get into our new home. We couldn’t be happier.
5/5
Lovely team
Our experience with Siobhan from the maintenance team has been great. She’s always very quick to respond and handles our concerns with great efficiency. Very much appreciated!
5/5
Best agents I have ever used
I had tried 2 other agents before Jackson Stops who had achieved nothing. Jackson Stops were terrific. They arranged lots of viewings, kept in touch with me and were a huge help finalising the eventual sale. I can't recommend them highly enough.
Dear Frances, thank you for taking the time to leave a review and we are pleased to hear that you highly recommend Jackson-Stops. Best wishes from us all at Jackson-Stops.
5/5
I've known the team at Jackson Stops…
I've known the team at Jackson Stops Newmarket for many years and every time I see them they come up trumps!
Thank you for taking the time to leave a review about our Newmarket team, and it is good to hear that they come up trumps every time! With best wishes from everyone at Jackson-Stops.
5/5
Rupert was consistently helpful, professional, supportive and good-humoured, during a complicated house purchase made at a difficult time. His advice and recommendations were always tailored to our needs and helped smooth the process along.PositiveProfessionalism
5/5
Justine and John at the Weybridge…
Justine and John at the Weybridge Branch have just helped us buy our home. They were superb throughout the process ensuring communications lines were up and that all parties were kept on track !
Dear Hani, thank you for taking the time to leave a review and we are very pleased that your experience with the team at our Weybridge branch was "superb". With best wishes from us all at Jackson-Stops.
5/5
Excellent service
We sold our house this month through Jackson Stops Woburn and the process was extremely easy and well managed. Everyone is e spoke to was very helpful and attentive and the sale went through very quickly. I would definitely use them again. Thank you
Dear Danielle, thank you for taking the time to leave your five star review of our fabulous Woburn team. Best wishes from us all at Jackson-Stops.
5/5
As a London solicitor dealing with Rupert Newcomb in a recent sale it was an absolute pleasure and I was amazed by how helpful and knowledgeable he was throughout the process. He really assisted me in pushing the deal forward for our mutual client who was also extremely pleased with how the matter was dealt with and concluded.
Thanks so much for taking the time to post a review, Sarah, and we look forward to working with you again in the future!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Jackson Stops's Cranbrook office has 571 reviews across two platforms: 82 on Google, 489 on Trustpilot (across the whole business).
Jackson Stops Cranbrook is rated 4.7 out of 5 across all 571 reviews, and 4.9 out of 5 on Google from 82 reviews.
Jackson Stops Cranbrook, 37 Stone Street, Cranbrook, TN17 3HF.