Trusted Agent profile · Cranbrook

Jackson Stops Cranbrook reviews

4.7

★★★★★ Excellent

571 reviews across 2 platforms

37 Stone Street, Cranbrook, TN17 3HF

Jackson Stops's office in Cranbrook, at 37 Stone Street, is rated 4.7 out of 5 across 571 reviews on two platforms, including 82 Google reviews rated 4.9.

Google logo

4.9 / 5

82

Reviews on Google

This office

Trustpilot logo

489

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Cranbrook office, from every platform, shown as written. First names only.

5/5

Google

We rented locally from JS Cranbrook. Ella and the team at JS Cranbrook managed us, all was positive and professional ! Thx very much

Reuben · 16 April 2023

5/5

Google

As I'm never one to do things by half as we ventured into the realms of selling three properties to buy one. The one we purchased was through Jackson Stops @ Cranbrook. Mandy and Rupert we excellent and helped and supported us enormously getting involve with our sales that were nothing to do with them but went the extra mile to help us and eventually get us into our dream home after a very difficult time. I would highly recommend their services to anyone wishing to buy or sell a property the professionalism and advise was second to none.

Steve · 18 June 2022

5/5

Trustpilot

I have dealt with the Jackson Stops…

I have dealt with the Jackson Stops Team in Bury St Edmunds in recent weeks and the service has been fantastic. Highly recommend their services.

Aarran · 12 April 2024

Agent replied · 13 June 2024

Dear Aarran, thank you for your review and we are pleased to read that the service you received was fantastic and that you would highly recommend our services. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Great help from Emily

Great help from Emily, really appreciate her. She is an asset to Jacksons stop

May · 11 October 2024

Agent replied · 23 October 2024

Dear May, we're so pleased that Emily provided you with great help - thank you for leaving a five-star review. With best wishes from everyone at Jackson-Stops.

5/5

Google

Wow, what a refreshingly good experience we have just had dealing with Ella Krzos and Rachel Casement in the lettings department of the Cranbrook Office of Jackson-Stops & Staff. They kept in touch at all times, were always incredibly helpful, highly professional, and an absolute joy to deal with. If you are considering letting your property, I cannot recommend them highly enough.

M · 19 June 2018

Agent replied · 17 June 2024

Many thanks for taking the time to leave us a review, it has been a pleasure working with you on the successful letting of your property .

5/5

Trustpilot

Highly professional and efficient…

Highly professional and efficient service from start to completion. Anthony put a considerable amount of time into agreeing a realistic valuation, the photographs of the property were brilliant and potential buyers were well managed. Most importantly we were kept informed at every stage of the way.

Malcolm · 5 August 2022

Agent replied · 13 June 2024

Hi Malcolm and Caroline, we're pleased you experienced such a positive approach from Jackson-Stops and we appreciate the time you've taken to leave a review. Best wishes from all of us at Jackson-Stops.

5/5

Trustpilot

Great service

I’ve had a very pleasant experience with Jackson Stops, specially with Loren Pogue, my agent. Our requests and concerns are promptly taken care of and she is always on top of things.

Alejandro · 10 October 2023

Agent replied · 13 June 2024

Dear Alejandro, we're pleased to hear you had a very pleasant property experience with Loren and the team and that your requests and concerns were taken care of. With best wishes from everyone at Jackson-Stops.

1/5

Trustpilot

Went into their shop in Woburn

Went into their shop in Woburn, just to be spoken to like some idiot. The staff were incredibly rude and their service was s***, I thought this was supposed to be a serious establishment.

Max · 11 August 2023

Agent replied · 13 June 2024

Dear Max, we’d be grateful if you could email info@jackson-stops.co.uk so that we can investigate your experience fully. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Great experience

Jackson-Stops, Newmarket, were extremely helpful to me and, I would say, went above and beyond to help me find a property in a particularly tricky situation. And they continue to offer friendly assistance should I need it. I’m very grateful to them.

Alexander · 6 December 2022

Agent replied · 13 June 2024

Dear Alexander, thank you for taking the time to review Jackson-Stops Newmarket and we're pleased to hear that you felt the team went above and beyond to help you find a property. Best wishes from all of us at Jackson-Stops.

5/5

Trustpilot

I have dealt with Jackson stoppsfor…

I have dealt with Jackson stoppsfor many years. Margaret heath deals with the tenants very skilfully and meets the requirements of the building and me as landlord. Her experience is invaluable.John

John · 21 October 2023

Agent replied · 13 June 2024

Dear John, Margaret is clearly a valued member of the team, and it's excellent to hear that she deals with your tenants skilfully, and that her experience is invaluable to you. With best wishes from everyone at Jackson-Stops.

5/5

Google

Huge thanks to Rupert and his team for making this incredibly emotional sale run smoothly. Mandy deserves special recognition for her professionalism, guidance and support...you are a superstar!PositiveResponsiveness, Quality, Professionalism

Judy · 18 June 2022

1/5

Trustpilot

Very unorganised, poor standards in every department

Really disorganised at every level. Repeatedly chased by ourselves regarding the ongoing issues. Dealing with different people not knowing what there doing. Very unapologetic about there lack of coordination and conformation. Never use these again. Extremely let down and utterly disappointed at the service that Jackson-stops in Wimbledon branch provide.

HS · 22 October 2021

Agent replied · 13 June 2024

We are concerned to read your comments and unable to identify you on our database. Please do contact us directly with further details and we will look into this for you - asma.chughtai@jackson-stops.london. Kind regards, Asma Chughtai, Customer Relations Team.

5/5

Trustpilot

Jackson Stops was always very…

Jackson Stops was always very straightforward with us, and attentive to our needs.

KE · 23 September 2024

Agent replied · 23 October 2024

Dear KE, it is good to hear that the service you received was attentive and straightforward. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Amazing!

Amazing. It is one of the best agency I've dealt with so far. They are so professional. Viola was a great agent. She was helpful and helped me to finish all paper works in less than a week. I really recommend Jackson-Stops

Nina · 20 August 2019

4/5

Trustpilot

Would recommend this agent for Lettings in Wimbledon

This agent has been managing the rent of some of our properties for almost 10 years. The Lettings team in Wimbledon have always been proactive and helpful. One of the best agents in Wimbledon based on our experience.

Wissam · 19 March 2023

Agent replied · 13 June 2024

Dear Wissam, thank you for leaving a review for our Wimbledon team, and it's very good to read that you feel they have always been proactive and helpful. Best wishes from all of us at Jackson-Stops.

5/5

Trustpilot

Jackson-Stops highly recommended

Jackson-Stops provided an excellent service from start to finish. Excellent communication throughout what was a long process due to COVID, Lottie (who was outstanding) clearly has excellent relationships with local solicitors and invests time with all in the chain to keep things moving.My second move with them and would certainly use them again.

Sara · 3 March 2021

Agent replied · 13 June 2024

Dear Sara, we are delighted to read your review, thank you for taking the time to acknowledge the five star service you received from Jackson-Stops. Best wishes from us all.

5/5

Google

Worked hard to get the deal done A huge thanks to Ella who went above and beyond to help us get into our new home. We couldn’t be happier.

Adam · 18 June 2022

5/5

Trustpilot

Lovely team

Our experience with Siobhan from the maintenance team has been great. She’s always very quick to respond and handles our concerns with great efficiency. Very much appreciated!

Aby · 21 May 2025

5/5

Trustpilot

Best agents I have ever used

I had tried 2 other agents before Jackson Stops who had achieved nothing. Jackson Stops were terrific. They arranged lots of viewings, kept in touch with me and were a huge help finalising the eventual sale. I can't recommend them highly enough.

Frances · 15 October 2022

Agent replied · 13 June 2024

Dear Frances, thank you for taking the time to leave a review and we are pleased to hear that you highly recommend Jackson-Stops. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

I've known the team at Jackson Stops…

I've known the team at Jackson Stops Newmarket for many years and every time I see them they come up trumps!

S · 27 April 2024

Agent replied · 13 June 2024

Thank you for taking the time to leave a review about our Newmarket team, and it is good to hear that they come up trumps every time! With best wishes from everyone at Jackson-Stops.

5/5

Google

Rupert was consistently helpful, professional, supportive and good-humoured, during a complicated house purchase made at a difficult time. His advice and recommendations were always tailored to our needs and helped smooth the process along.PositiveProfessionalism

Sam · 18 June 2021

5/5

Trustpilot

Justine and John at the Weybridge…

Justine and John at the Weybridge Branch have just helped us buy our home. They were superb throughout the process ensuring communications lines were up and that all parties were kept on track !

Hani · 26 May 2023

Agent replied · 13 June 2024

Dear Hani, thank you for taking the time to leave a review and we are very pleased that your experience with the team at our Weybridge branch was "superb". With best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Excellent service

We sold our house this month through Jackson Stops Woburn and the process was extremely easy and well managed. Everyone is e spoke to was very helpful and attentive and the sale went through very quickly. I would definitely use them again. Thank you

Danielle · 24 May 2022

Agent replied · 13 June 2024

Dear Danielle, thank you for taking the time to leave your five star review of our fabulous Woburn team. Best wishes from us all at Jackson-Stops.

5/5

Google

As a London solicitor dealing with Rupert Newcomb in a recent sale it was an absolute pleasure and I was amazed by how helpful and knowledgeable he was throughout the process. He really assisted me in pushing the deal forward for our mutual client who was also extremely pleased with how the matter was dealt with and concluded.

Sarah · 19 June 2018

Agent replied · 17 June 2024

Thanks so much for taking the time to post a review, Sarah, and we look forward to working with you again in the future!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Jackson Stops's Google reviews

Questions about Jackson Stops Cranbrook

How many reviews does Jackson Stops Cranbrook have?

Jackson Stops's Cranbrook office has 571 reviews across two platforms: 82 on Google, 489 on Trustpilot (across the whole business).

What is Jackson Stops Cranbrook's rating?

Jackson Stops Cranbrook is rated 4.7 out of 5 across all 571 reviews, and 4.9 out of 5 on Google from 82 reviews.

Where is Jackson Stops's Cranbrook office?

Jackson Stops Cranbrook, 37 Stone Street, Cranbrook, TN17 3HF.

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