Trusted Agent profile · Cranbrook

Jackson Stops Cranbrook reviews

4.7

★★★★★ Excellent

572 reviews across 2 platforms

37 Stone Street, Cranbrook, TN17 3HF

Jackson Stops's office in Cranbrook, at 37 Stone Street, is rated 4.7 out of 5 across 572 reviews on two platforms, including 82 Google reviews rated 4.9.

Google logo

4.9 / 5

82

Reviews on Google

This office

Trustpilot logo

490

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Cranbrook office, from every platform, shown as written. First names only.

5/5

Trustpilot

Jackson Stops sold my house.

The team at Jackson Stops are extremely professional, responsive and proactive. Throughout the process of selling my house they provided excellent advice and support. A joined up approach of high quality marketing and skillfully hosted viewings resulted in the successful sale of my house within 4 days of marketing the house. I was very impressed with the after sales service to ensure exchange and completion went smoothly

Gary · 9 March 2021

Agent replied · 13 June 2024

Dear Gary, thank you for highlighting the professional and effective service you received, from start to finish. Best wishes from us all.

5/5

Trustpilot

Excellent

We obtained several valuations from local estate agents before marketing our property. With their balanced approach, high quality photography and excellent marketing skills Jackson-Stops (Woburn) were the obvious choice. Our buyer was found within a week. Every transaction has its ups and downs but all staff in the office were friendly and patient and we were kept well informed throughout. We have no hesitation in recommending Jackson-Stops.

Mark · 4 March 2021

Agent replied · 13 June 2024

Dear Mark, thank you for sharing your experience of our Woburn branch, we will be sure to pass this on to the team. Best wishes from us all at Jackson-Stops.

5/5

Google

Great work from all the Jackson Stops team through an "interesting" house selling experience. Buyers who pulled out on day of exchange, survey issues and so on. Rupert and the team kept us sane and got the completion. Thanks everyone.PositiveResponsiveness, Quality, Professionalism, Value

John · 18 June 2022

5/5

Trustpilot

Recommendation

We are delighted to have just sold of family home of many years with Anthony from Jackson-Stops Hale. His determination to get the deal over the line was excellent always available to speak to in order to move things forward, we would recommend all day long.

Shaun · 1 September 2023

Agent replied · 13 June 2024

Dear Shaun, thank you for your review and we're delighted that you had a great experience with Anthony at our Hale branch and that you would recommend us. Best wishes from all of us at Jackson-Stops.

5/5

Trustpilot

Paula is very knowledgeable and helpful…

Paula is very knowledgeable and helpful and I am very pleased with the transaction and the service provided.

Mrs · 24 March 2021

Agent replied · 13 June 2024

Dear Mrs Deacon, we really appreciate your feedback, thank you. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Excellent personal service from…

Excellent personal service from Anthony. Kept us informed of progress on the house we were buying from his client. All queries sorted out quickly and efficiently. Would definitely recommend him and Jackson Stops

Beverley · 25 May 2024

Agent replied · 13 June 2024

Dear Beverley, thank you for your 5 star review and we are delighted to hear about your positive experience, and that you would recommend our services. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Outstanding Service

I have used Jackson-Stops Northampton namely dealing with Nick Pattison to sell two properties. The last being a flat in Northampton. The service received from initial contact up to completion was administered most professionally by Nick Pattison. I was kept fully informed as the sale proceeded and could not have enjoyed better service. Clive & Vicki

Clive · 16 September 2022

Agent replied · 13 June 2024

Dear Clive, thank you for taking a moment to review our Northampton team. We're delighted their professionalism evidently shone through. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

A great service from start to finish

A great service from start to finish. The care and effort taken by all the team made our house move a success, despite setbacks and the inevitable stress of moving home. Well done to the Bury St Edmunds Team! Thank you!

Andrew · 6 December 2023

Agent replied · 13 June 2024

Dear Andrew, a lovely review - thank you - and we are pleased to hear you experienced a great service from start to finish. With best wishes from everyone at Jackson-Stops.

1/5

Trustpilot

I would give zero stars but…

I would give zero stars but unfortunately it’s not an option. They don’t respect people or people’s time. They are very quick to contact you when they need something but will make you wait for ages when you need anything from them. They don’t pass messages and it’s extremely difficult to find anyone knowledgeable there.

M · 9 October 2022

Agent replied · 13 June 2024

Dear M Pietrzak, we're really sorry to see your review. Please could you share further information to social.media@jackson-stops.co.uk so that we can look into this? Best wishes, Jo from the Jackson-Stops marketing team.

1/5

Trustpilot

I would give zero stars but…

I would give zero stars but unfortunately it’s not an option. They don’t respect people or people’s time. They are very quick to contact you when they need something but will make you wait for ages when you need anything from them. They don’t pass messages and it’s extremely difficult to find anyone knowledgeable there.

Magdalena · 9 October 2022

Agent replied · 24 December 2024

Dear M Pietrzak, we're really sorry to see your review. Please could you share further information to social.media@jackson-stops.co.uk so that we can look into this? Best wishes, Jo from the Jackson-Stops marketing team.

5/5

Trustpilot

Outstanding!

The service offered by Lottie and Ed was outstanding from the moment I first viewed the house they were marketing to the completion some three months later. Nothing was too much trouble, and we were in constant contact. I would recommend them without hesitation to anyone looking for the ideal estate agent in the area. Bravo!

Mr · 25 August 2022

Agent replied · 13 June 2024

Hi David, we appreciate the time you have taken to leave a review - thank you - and we are delighted that you felt our Newmarket team offered an outstanding service. Best wishes from all of us at Jackson-Stops.

5/5

Google

I cant praise Ella and the team at Cranbrook enough, from start to finish an outstanding service, Ella has been in constant contact throughout, if your looking for someone to get you results then Ella is who you need, a first class service that gets you results

Wayne · 18 June 2021

5/5

Trustpilot

Fantastic Service

This was my first move out of student accomodation and Jackson-Stops was the right choice to assist in this change. I liased with Harry Payne who was very professional, extremely helpful and successfully managed to find my dream apartment. I would definitely recommend this company!

Heather · 21 July 2023

Agent replied · 13 June 2024

Dear Heather, we are delighted that you felt you made the right choice with Jackson-Stops, and that you would recommend us. With best wishes from all of us at Jackson-Stops.

5/5

Trustpilot

Fantastic team

Fantastic team. Kept me informed throughout and managed the sale process from start to finish without drama. Could not have asked for a better experience

Richard · 9 September 2024

Agent replied · 23 October 2024

Dear Richard, a wonderful five-star review - thank you! We are very pleased to hear that you could not have asked for a better experience. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Thank you to Jackson-Stops for their help selling our family home.

Thank you to Jackson-Stops for all their time and effort ensuring the sale of our family home. They guided me through the process and kept me going when things got tough. Always professional and willing to help.

Mrs · 25 January 2024

Agent replied · 13 June 2024

Dear Mrs M, a lovely review - thank you. It's wonderful to hear that you felt guided with our professional team. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

ultra professional and helpful

Lottie Ed and all the office once again so professional and always chasing for us to get the property over the line, weve used them on several projects in the Newmarket area and wouldn't look anywhere else. Thanks to the whole branch as always

Neil · 4 August 2023

Agent replied · 13 June 2024

Dear Neil, thank you for taking the time to leave a review and it is good to hear that you had such a positive experience! With best wishes from all at Jackson-Stops.

5/5

Trustpilot

Excellent professional sales experience…

Excellent professional sales experience and prodeducre of 3 of my properties! The Newmarket branch were on top of all the sales process with client, purchaser, solicitors from start to finish. Cannot rate them high enough. Thank you Jackson's Newmarket!

Kirsty · 4 December 2023

Agent replied · 13 June 2024

Dear Kirsty, thank you for taking the time to leave a review and it's wonderful to hear that your experience with the Newmarket team was excellent. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

More like friends than estate agents!

From the very beginning Anthony and Neil at Woburn JSS, were so supportive and friendly. It didn’t feel like a “normal” estate agent interaction and more like a friendly chat!They kept us informed every single step of the way and put up with some emotional situations at times! I would have absolutely no hesitation of recommending the whole JSS team in the future

Katie · 21 March 2021

Agent replied · 13 June 2024

Dear Katie, thank you for your heartfelt review of our lovely Woburn team. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

11/10

Among many unresponsive and incompetent solicitors, Lottie at Jackson stops what’s the only one who answered the phone, the only one who knew what they were doing, and the one who carried all the other’s dead weight. 11/10 would recommend, I’m certain we’d have lost the house if not for Lottie’s excellent stewardship of our purchase.

Christian · 13 May 2022

Agent replied · 13 June 2024

Dear Christian, thank you for such a glowing review of Lottie at our Newmarket branch. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Jackson-Stops in Lindfield

Jackson-Stops in Lindfield offer an excellent service. We bought and sold with them. The team were all very helpful and friendly, they also got the job done. I’ve already recommended them to a couple of friends.

Karen · 25 January 2024

Agent replied · 13 June 2024

Dear Karen, we will pass on your kind words to the Mid Sussex team and we are delighted to hear that the service you received was excellent. With best wishes from everyone at Jackson-Stops.

1/5

Google

I must comment on the reply received from Jackson’s re the matter of arbitration. It was the Jackson’s team who held back and made the spurious claim for £500 in cleaning and other imaginary things. It was my husband who requested arbitration and was successful in most part in clawing back our monies that these people who had made up this imaginary claim. Not the Landlord as stated who has been quite reasonable in her actions during our stay.

Jacqueline · 16 April 2023

4/5

Trustpilot

Excellent experience at Reigate branch

Pip, Tim, Chris and Louise in the Reigate branch were all very professional, supportive and proactive when it came to selling our house recently. They made a potentially stressful time a lot less stressful!

Chris · 4 March 2024

Agent replied · 13 June 2024

Dear Chris, thank you for your review of our Reigate team, and it is wonderful to hear that you received a professional, supportive and proactive service. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Cheveley rental

Jackson's managed our home in Cheveley with the utmost of professional care and diligence. All interactions with their office were seamless and they placed tenants that took excellent care of the property. Very happy with the service provided and happy to recommend.

Alistair · 1 September 2023

Agent replied · 13 June 2024

Dear Alistair, thank you for taking the time to leave a review for us, and it's wonderful to hear that you were treated with the utmost professional care. Best wishes from all of us at Jackson-Stops.

4/5

Trustpilot

Brilliant team approach, J.S Dorking

Excellent personalised service from Jackson Stops, Dorking , It's a whole team approach where all staff are aware of the status of your situation. Phones are always answered quickly and responses friendly and informative. Having been searching through the frenetic sales period of summer 2021 staff were often stretched but always available and courteous .Highly recommend this team .

JT · 11 November 2021

Agent replied · 13 June 2024

Thank you for sharing your experience of our Dorking team, highlighting our staff's teamwork, communication skills and professionalism. Best wishes from us all at Jackson-Stops.

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