Trusted Agent profile · Cranbrook

Jackson Stops Cranbrook reviews

4.7

★★★★★ Excellent

571 reviews across 2 platforms

37 Stone Street, Cranbrook, TN17 3HF

Jackson Stops's office in Cranbrook, at 37 Stone Street, is rated 4.7 out of 5 across 571 reviews on two platforms, including 82 Google reviews rated 4.9.

Google logo

4.9 / 5

82

Reviews on Google

This office

Trustpilot logo

489

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Cranbrook office, from every platform, shown as written. First names only.

5/5

Trustpilot

A well-handled sale by James and Ria

A well-handled, calm sale - thanks James and Ria.

Peter · 11 January 2022

Agent replied · 13 June 2024

Dear Peter, thank you for your five star feedback for our Barnstaple team. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Excellent

I have sold 2 properties through Jackson-Stops and at present have another under offer, all through the Bury St Edmunds brach. I have found the staff at Jackson-Stops helpful, pleasant and easy to deal with.Highly recommended.

Linda · 6 December 2023

Agent replied · 13 June 2024

Dear Linda, a wonderful review, thank you, and it's great to hear that you found our staff helpful, pleasant and easy to deal with. With best wishes from everyone at Jackson-Stops.

5/5

Google

I dealt with Ella Krzos when renting a Grade II listed property. Ella was efficient, knowledgeable and clearly cared about the house. Timely paperwork and pro-active service all went to make the process impressive and carefree.

Morgan · 18 June 2022

2/5

Trustpilot

After calling and asking for more…

After calling and asking for more photos was told to look on google maps! Really?! No pictures of advertised annex or the link to detach it. They obviously want to waste everyone’s time!

Sara · 19 January 2024

Agent replied · 13 June 2024

Dear Sara, I'm sorry you didn't receive the service you expected. If there is anything we can do to rectify the situation, please do email info@jackson-stops.co.uk. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Sale of my cottage

Staff extremely professional. Helpful and supportive throughout the sale process. Gave feedback on every viewing. Liaised with solicitors and kept me in the loop during the whole process.

Jennifer · 24 April 2024

Agent replied · 13 June 2024

Dear Jennifer, we are delighted to hear that you received a helpful and supportive service from extremely professional staff. Thank you for your review. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Exceptional service

We can't fault the exceptional service, patience and good humour that Jackson Stops Cranbrook have provided during the sale of our home. Against the difficult backdrop of Covid-19 and despite a couple of chains unravelling through no fault of theirs, Mandy, Rupert and the whole team have remained optimistic and dedicated and we are hugely grateful to them all.

A · 22 February 2021

Agent replied · 13 June 2024

Thank you for your review, praising the dedication and perseverance of our Cranbrook branch.

5/5

Google

Excellent service from Rupert and the team with good communication throughout and a successfully sold property.

Mike · 19 June 2019

Agent replied · 17 June 2024

Thank you for taking the time to leave us a positive review. It is much appreciated and we hope we can be of service again the future.

5/5

Trustpilot

They accomodate me well and very…

They accomodate me well and very helpful on me, they answer my question as much as they can

Angelo · 3 October 2024

Agent replied · 23 October 2024

Dear Angelo, thank you for leaving a five-star review about the experience you had with us. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Will (Lettings) has been my agent for a…

Will (Lettings) has been my agent for a number of years. I couldn’t recommend him and Jackson Stops more highly. Always available, helpful and insightful. Shari in sales is also amazing.

Mrs · 8 February 2024

Agent replied · 13 June 2024

Dear Mrs Anderson, thank you for your review and we're pleased you would recommend the services of Will and Shari. With best wishes from everyone at Jackson-Stops.

5/5

Google

My mother recently bought a property through J-S and was very pleased with the professional approach taken by Rupert Newcomb and his team at the Cranbrook office and the excellent support they provided at each stage of the process.PositiveResponsiveness, Professionalism

Amanda · 27 August 2021

5/5

Trustpilot

We reported a fault with a plug in the…

We reported a fault with a plug in the downstairs loo and Rhian dealt with the matter quickly and efficiently. The plumber attended at our convenience and Rhian ensured we were kept in the loop.

Ros · 23 April 2025

5/5

Trustpilot

Jackson Stops Sherborne. Anthony leads a great team at the…

Anthony leads a great team at the Sherborne office. We were expertly guided through a difficult sale and closing, which would not have happened without JS Sherborne. Good communication and expert advice lead to a great result. PB

Peter · 15 August 2023

Agent replied · 13 June 2024

Dear Peter, thank you for taking the time to leave a review and we're very happy to read that you were expertly guided through your sale by Anthony and the team at our Sherborne branch. With best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Great Service

I rented a property through Jackson-Stops in March 2023.From start to moving in both Zoe and Emma have been super-organised and efficient. The thoroughness of the pre moving in cleaning and having everything serviced that needed it was very reassuring.Thank-you very much ladies.

Jod · 22 March 2023

Agent replied · 13 June 2024

Dear Jod, it's wonderful to hear about your experience renting with Jackson-Stops and thank you for taking the time to leave a review. With best wishes from all of us at Jackson-Stops.

5/5

Trustpilot

Incredibly professional and honest ...

From the initial enquiry to signing the lease, Jackson-Stops Newmarket have been incredibly helpful.Paula arranged a viewing the same day without hesitation and John answered all of our questions. On call even out of hours, Paula stepped us through the reference process with ease.Could not recommend this company highly enough!

Sarah · 27 June 2022

Agent replied · 13 June 2024

Dear Sarah, thank you for your five star review of our Jackson-Stops Newmarket team. We're pleased that your experience means you'd recommend Jackson-Stops.

5/5

Trustpilot

Great support from JS!

Wanted to say thank you again to Jodie and Paula at Jackson-Stops Newmarket! They were incredible helping me get set up with a flat let! As someone new to the UK, I appreciated how informative and knowledgeable they were, and they also worked extremely quickly to get me successfully moved in to a great flat!

John · 5 October 2021

Agent replied · 13 June 2024

Dear John, we're delighted (but not surprised!) to receive such high praise for our Newmarket team, thank you. It sounds as though you felt fully informed and supported during your international move. We wish you every happiness in your new flat. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Excellent, Friendly and Reliable Agents

I could not have asked for more from the Jackson-Stops Burford office. From a conversation with Nathan about putting our house on the market, through to valuation, virtual tours, and a very good offer, all in an extremely short period of time. The whole process has been seamless. I cannot recommend highly enough. Thank you to you all.

Maria · 21 February 2021

Agent replied · 13 June 2024

Dear Maria, thank you for your glowing review of our Burford branch. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

5 star service!

I would most definitely recommend Jackson stops to anyone looking to move! Moving houses is so stressful however the agents at Jackson stops made it really easy and were so helpful every step of the way! The service definitely deserves 5 stars! Thank you Jon for all your help!!

Tania · 1 February 2018

5/5

Google

Jackson Stops in Cranbrook recently sold our property in Goudhurst for us (September 2021). Their professionalism and commitment was immediately apparent. They demonstrated great attention to detail, gave a realistic valuation and produced an excellent brochure. All the staff at JS were well briefed and knew our property details, but we particularly would like to thank our main point of contact - Mandy Bissell - who supported us throughout the whole process. She gave valuable advice whenever called upon and carefully steered us through some challenging situations. She described selling and buying a house as "a journey". We couldn't have made it without her!PositiveResponsiveness, Quality, Professionalism, Value

Damian · 27 August 2022

5/5

Trustpilot

Freddie's deep knowledge of Lewes and…

Freddie's deep knowledge of Lewes and the surrounding area and his kindness and experience, make him an invaluable agent to work with. He does all he can to take the stress out of buying/ selling and I couldnt imagine working with anyone else.

Rosanna · 22 February 2023

Agent replied · 13 June 2024

Dear Rosanna, thank you for leaving a review about your experience with Freddie and we're very happy to know that you appreciated his local knowledge and judge him to be an invaluable agent to work with. With best wishes from all of us at Jackson-Stops.

5/5

Trustpilot

Wimbledon office

Wimbledon office: Very attentive professional and to the point. Definitely a go-to agency fir goid options.

Marialuz · 9 October 2024

Agent replied · 23 October 2024

Dear Marialuz, thank you for taking the time to leave a review for our Wimbledon team, and we are pleased to hear that they were attentive, professional, and that they are your go-to estate agent. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

I have let the flat above my shop for…

I have let the flat above my shop for many years now and Margaret has helped me over that time.Always understanding and patient she manages to sort any problems out smoothly.Thank you. Elizabeth Aram

Elizabeth · 19 October 2023

Agent replied · 13 June 2024

Dear Elizabeth, thank you very much for taking the time to leave a review about your positive experience with us and especially with Margaret. With best wishes from everyone at Jackson-Stops.

1/5

Trustpilot

Do not enter into a letting agreement…

Do not enter into a letting agreement with the Sevenoaks branch. If the property is JS managed then nothing will get done, even if it a hazard to you or your children. Then because of the special relationship between the property manager and the contractor you’ll get hit with a ridiculous bill on check out. DO NOT USE.

Andy · 21 October 2020

Agent replied · 13 June 2024

Dear Andy, I'm really sorry to see your review. Your feedback is important - if you would like to email me further details, to social.media@jackson-stops.co.uk, I will ensure you're comments reach our Sevenoaks branch Director. Kind Regards, Jo from the marketing team

5/5

Trustpilot

Brilliant service from Jackson-Stops at the Mid…

Everyone at Jackson-Stops at the Mid Sussex office have provided me with a brilliant home selling experience. The service I received was highly professional, very caring and friendly and led to a quick and successful sale. I cannot recommend them highly enough!

Anne · 20 December 2024

5/5

Trustpilot

Great service from Debbie in Tunbridge…

Great service from Debbie in Tunbridge wells. Very flexible in terms of offering extra support and information which is so important when you have no idea about all the different paperwork and terms being used. Also offered to help with things like printing and emails, which helps if you are less digitally savvy

Max · 4 October 2021

Agent replied · 13 June 2024

Dear Max, thank you for highlighting the kindness and professionalism of Debbie at our Tunbridge Wells branch, making you feel supported throughout the process. Best wishes from us all at Jackson-Stops.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Jackson Stops's Google reviews

Questions about Jackson Stops Cranbrook

How many reviews does Jackson Stops Cranbrook have?

Jackson Stops's Cranbrook office has 571 reviews across two platforms: 82 on Google, 489 on Trustpilot (across the whole business).

What is Jackson Stops Cranbrook's rating?

Jackson Stops Cranbrook is rated 4.7 out of 5 across all 571 reviews, and 4.9 out of 5 on Google from 82 reviews.

Where is Jackson Stops's Cranbrook office?

Jackson Stops Cranbrook, 37 Stone Street, Cranbrook, TN17 3HF.

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