Trusted Agent profile · Coventry
★★★★★
591 reviews across 2 platforms
2 Park House, Coventry, CV1 2FL
Urban Lettings's office in Coventry, at 2 Park House, is rated 4.7 out of 5 across 591 reviews on two platforms.
Tell us what you need and we'll put you in touch. Urban Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Coventry.
Every review we hold for the Coventry office, from every platform, shown as written. First names only.
5/5
Trustpilotletting service
Great price. Simple app to use. Very helpful staff. Will definitely use again and recommend.
Hi, Thank you for the kind review. It's always great to hear that our customers have had a positive experience with us, and it's good to know that you would be happy to recommend us!Many thanks, Polly RiversMarketing Manager
4/5
TrustpilotExcellent
A very comprehensive efficient and effective letting tool Wouldn't hesitate to use it again Sharon
Hi Sharon, Great to hear that you were happy with the service. We have worked hard to make sure that a combination of intuitive technology and second-to-none customer service helps us provide a simple and effective platform, and it's great to hear that it's working for our customers!Thanks for the great review,Polly RiversMarketing Manager
5/5
TrustpilotSimple and easy
Simple and easy to use. Excellent service. A far cry from the usual letting agents!
Dear TomThank you very much for your review.We are glad you found the process easy and simple and look forward to working with you in the future to find tenants. Kind RegardsAdam MaleCOO
5/5
TrustpilotJust so easy !
My first time using this service and I can't say enough as to how easy and impressed I was with the ease and sale of my property using Urban.co.uk's service. The helpful staff were wonderful in accommodating out of office hours service such as floor plan etc.
5/5
TrustpilotFantastic Service
Thank you Urban.co.uk for making the process of finding quality tenants so easy and effective. Your site is very user friendly and very quick to upload photos. Its only taken me 3 or 4 days from start to finish. More importantly you have also saved me money.
5/5
TrustpilotEfficient, professional, polite staff & service
Simply straight forward. I recieved a great professional service and advice from staff who were always very efficeint & polite. A service that was deliverd at a reasonable price and much cheaper than high street estate agents. But be prepared and flexable, when responding to viewing requests.
5/5
TrustpilotGreat concept, service and price
Used this service for around 4 years now to let my small portfolio. Great service from knowledgeable staff and very well prices. Sold off one of my properties using this service which also worked well. I recommend to all landlords and sells. Great alternative to high street
5/5
TrustpilotGood quality applicants
I saw that other landlords had used this agent on rightmove, so I did the same. It was easy to upload and quick to make it to rightmove etc. I got a tenant after 2 applicants. So good quality and no time wasters. Thanks will use again
5/5
Trustpilot#brilliant
Irban Sales and Letting have provided me with seamless services for the third consecutive year!
Dear DeAnna,Many thanks for your kind review.It is great to hear you are happy with the service and the way it has evolved over the years you have been using us.Sarah Male, Urban Sales and Lettings
5/5
TrustpilotGood overall experience
The process worked well for me As interested prospective customers were connected with me via sms and email without revealing my personal details. Once the link was provided, it was then left to me to make contact. You must be prepared to do the groundwork yourself.
5/5
TrustpilotBeats GumTree!!
From specifying the flat to loading up loads of photos couldn't have been easier!. Staff brilliant and sooooo helpful. Placing the ad and vetting tenant took just three days . The lease doc was simply worded and effective. Top rent too!! Who could ask for anything more?????
5/5
TrustpilotGood service
This company is brilliant very professional and they allways replied to emails straight away
Hi Ellie, Thank you for the great review. The customer service team work seven days a week to ensure that we are able to respond quickly and efficiently to any questions or queries that our customers raise. As an online agent, we feel it is vitally important that we are able to provide a reliable point of contact, we pride ourselves on ensuring that the service is comparable (if not better!) than anything that you would experience on the high street - and it’s great to hear that you found our service effective. Thank you again for the kind review. Polly Rivers, Marketing Manager
5/5
TrustpilotA no brainer
Saves lots on traditional estate agents fees and your in control. Would highly recommend!
Dear Courtenay,Many thanks for your 5 star review!Sarah Male, Urban Sales and Lettings
5/5
Trustpilotif you want to let your property fast and easy use urban lettings
if you want to let your property fast and easy then use urban lettings
Dear Ms Baleham,Many thanks for your positive review!Great to hear you have found our service so efficient, we are constantly developing and improving our service to give our clients the best value for money alongside quality customer service.Sarah Male, Urban Sales and Lettings
5/5
TrustpilotExcellent value for money.
Very easy to engage with. Let our property within 24 hours of going live.
Dear Mr Leitch,Thank you very much for your five star review of our lettings serviceWe pride ourselves on sourcing tenants promptly for our landlords but 24 hours is quick even for us! Lovely to hear you had such a positive experience with us.Sarah MaleUrban Sales and Lettings
5/5
TrustpilotThey are good you know!
My first letting with Urban was put on two weeks before Christmas so I did not expect much of a response but they brought forward several prospective tenants. They text and email you with the tenants details very promptly which enabled me to close the deal.
5/5
TrustpilotHighly recommended
Efficent & professional service. My flats were let promptly to high calibre tenants.
Dear MichaelThank you for your review.We endeavour to find our clients the best tenant, not just a tenant.Harriet BrownMarketing Assistant
4/5
TrustpilotGood Stuff
Clean, smooth and swift process. Professional support from start to finish. No complaints
Hi Gladston, Thank you for the review. We pride ourselves on providing a professional, efficient service to all of our customers, and it's great to hear that you found the Urban.co.uk experience a positive one!Kind regards, Polly Rivers, Marketing Manager
5/5
TrustpilotExcellent
Excellent service always very helpful happy to answer any questions you may have
Hi Debbie, Thank you for the great review!The team are always happy to help with any questions or queries. Despite being an online agent we feel it's vital to have our fully qualified customer service team on hand to assist on the telephone, as well as via email and online chat, seven days a week - you can always contact someone from Urban.co.uk!Thank you again, Polly Rivers, Marketing Manager
1/5
TrustpilotThey cancelled my appointment 20 min…
They cancelled my appointment 20 min before the viewing without any consideration. They gave the property to someone else without time to make a formal offer.
5/5
TrustpilotAllways to a exacting standered but?
Allways to a exacting standered, the only negative is that for the last month it has been dificalt to get though to you by phone. You need to atended to this as it will efect your ongoing biuness.
5/5
Trustpilotgood efficient service
I have used Urban to let my properties for several years. They provide an efficient service.My last property went online within hours and I had arranged several viewing within a few days.Any problem is quickly resolved by telephone.Thank you Urban.Susanne
5/5
TrustpilotAlways someone articulate and intelligent on the end of the line.
Simple process and always someone articulate and intelligent on the end of the line to answer queries.Urban did everything they could promptly their end to get my tenants in within a week of viewing. I'd definitely use their service again and wholeheartedly recommend.Excellent.
5/5
TrustpilotI have used Urban twice now to let my…
I have used Urban twice now to let my flat, and would recommend them unreservedly. They are efficient and courteous, reply promptly to any messages, and charge a fraction of high street estate agent fees. Why would you go anywhere else?
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Urban Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Coventry.
