Up Estates reviews

★★★★★ 5/5

Google

I used UpEstates recently and Katie is so kind and really keeps you informed during the process. I never had many questions as she would be so open and honest with me. I would highly recommend anyone to go through with her. Especially …

Santok · 16 December 2025

★★★★★ 5/5

Google

I rent out my property with Up Estates. Keeley and her team are very good, specially chole is best and always helpful any problems in house she sorts it out and always update. Happy with them

Dak · 16 February 2026

★★★★★ 5/5

Google

We worked closely with Chris and Demi at up estates to advise us on our mortgage and we cannot recommend them highly enough. As first time Buyers we felt super informed and supported. Both were always on the end of the phone or email and answered any questions that we have promptly. They were constantly checking In on our progress and sent a lovely card upon completion. We would definately use them again when the time comes! Thanks for the amazing service.

Emma · 14 June 2022

★★★★★ 5/5

Google

This is the best estate agent that I have ever dealt with. All of the staff from Elliott who valued our property and gave professional honest advice enabling us to pitch our price correctly. Then Charlotte who took amazing beautiful pictures to place it on the market.All the ladies in the office who booked in and kept us informed all the time of viewings ensuring they fitted in with our work life. We particularly want to say a big thank you you to Ben, who was our sales negotiator and gave invaluable advice and support to us, using his wealth of knowledge and experience. Keeping us fully informed of everything that was happening at all times, and showing great patience and understanding of our needs. Resulting in numerous great offers on our property. We would definitely recommend Upstates to anybody.PositiveResponsiveness, Quality, Professionalism, Value

Hayley · 14 June 2022

★★★★★ 5/5

Google

Chloe has been amazing helping us get signed up and into our new place. Clear and quick communication and kept us in the loop while we were waiting for things.

JJ · 16 March 2026

★★★★★ 1/5

Google

Not happy at all with the lady who manages the rentals she thinks it’s ok to judge people and the properties SHE chooses they are good for Belittling and full of ego Never will we go for this agency because of her lack of professionalism and the lies for a wage packet If This was the only estate agent on the planet we would never bother because of her Go to to those who are honest instead Avoid

Speaking · 24 April 2025

★★★★★ 5/5

Google

It was a pleasure meeting Charlotte when she came to value our home. Hearing how much she enjoys working at Up Estates was genuinely reassuring, it’s clear that when people feel appreciated and happy in their roles, they give their very best. Charlotte arrived fully prepared, having done thorough research beforehand, and her valuation was absolutely spot on. We invited two other valuers from different agencies, but Charlotte stood out immediately. Her professionalism, positivity, and well‑informed approach made the decision easy for us. The whole process, from valuation to getting our property listed, was incredibly quick. She responded to every query promptly and made everything feel effortless. The photos she took were stunning and truly captured the beauty of our home, and her description made the listing shine. Jade, our sales negotiator, handled all viewings and offers with real expertise. Her advice was invaluable. She is clearly very experienced and excellent at what she does. She kept us updated at every stage and always ensured we had the information we needed, exactly when we needed it. Every conversation with her felt clear, supportive, and genuinely understanding. I always felt heard, and I trusted her guidance completely. We are so grateful to Charlotte, Jade, and the entire team at Up Estates for making the sale of our property smooth, professional, and worry‑free. We are recommending Up Estates to all our friends!

Adisa · 16 February 2026

★★★★★ 5/5

Google

Amazing Estate Agents! We put out house on the market with UpEstates, and Ben and the team could not have been, valuation and photos done and the house on the market within a couple of days, and sold within 3 days for well over the asking price. faultless service throughout despite incredibly difficult circumstances (our buyer had the worse solicitors ever, but their sales progresser was relentless!)

Ian · 14 June 2023

★★★★★ 5/5

Google

This is now my 3rd time using Up and 3rd time being fully satisfied with their service. Each time they've been very efficient and communicative throughout the whole buying/selling process. In this recent experience me and my partner have sold with Up and dealt with Jade Neale throughout the the transaction. Jade has been lovely, knowledgeable and extremely helpful from start to finish. Jade's communications have always been proactive and I've never once needed to ask a question twice or chase anything up because she's already taken care of things. She has certainly taken a lot of stress out of moving and I would 100% recommend both Jade and Up.

Curt · 25 July 2024

★★★★★ 5/5

Google

Great team! I have used Up Estates for both lettings and later for selling my property, and they were outstanding in their work. They are capable of handling everything from arranging gas certificates to managing property viewings efficiently. I would highly recommend Up Estates to everyone. Thank you to both the lettings and sales teams for your excellent support. If I get the chance in the future, I would definitely choose you again.

Nitin · 16 March 2026

★★★★★ 5/5

Google

Great company you can trust. Elena is a credit to the business, always answers my questions. Very professional. Thanks Up!

Matt · 19 March 2026

★★★★★ 5/5

Google

Thank you to Charlotte and Emily. They were very professional, and the entire transaction process went very smoothly. Highly recommended!

Long · 16 March 2026

★★★★★ 5/5

Google

I have had the pleasure of liaising with Chloe Mangham to implement a new letting over the last 4-6 weeks. She has been very efficient and thorough with ensuring the let is successful in completion and has been so easy to liaise with throughout. I have greatly appreciated how smooth Chloe has made this process for me and look forward to working with her and the team at Up Estates again in the future.

Monisha · 16 January 2026

★★★★★ 5/5

Google

Aliya has been our contact for selling our house with Up Estates and she has worked hard to secure our sale. She has provided professional advice and support and has kept us up to date with all the stages involved. She is an asset to the company. Thank you again Aliya you are a star.

Yvonne · 14 June 2023

★★★★★ 5/5

Google

Absolutely fantastic experience with Up Estates - we sold and bought our new house with them and we were kept up to date every step of the way. Charlotte, Harry and Emily were especially helpful and friendly. I wouldn’t hesitate to recommend Up Estates to family and friends and we will be using them if we choose to sell in the future. 10/10

Sara · 14 June 2022

★★★★★ 5/5

Google

I have recently sold my house in Rugby through Upestates even though their office is in Coventry. I have used them previously and went back to them because of their excellent service. Also their price was lot cheaper than other agents but the service is not compromised at all. The house i have just sold in last 2 weeks through them the service was exceptional. Jade was the sales person who was fantastic and it was then passed to Emily who dealt with my sale from offer to completion. Emily i have to say went above and beyond on what was not a straight forward sale. She was constantly speaking to solicitors and pushing things forward. If it had not been for her the solicitors would not have progressed the sale through as quick as they did. I can not thanks Jade and particularly Emily and all the up estates team for an outstanding service.

Kathryn · 17 September 2023

★★★★★ 5/5

Google

I had a great experience with Up Estates during my recent property purchase in Coventry. Communication was always quick and clear, and the team stayed proactive throughout the whole process. Everything felt well‑organised and transparent, which made the transaction much smoother and less stressful. A big thank you to the team for their professionalism and support, definitely a reliable agency to work with.

European · 16 February 2026

★★★★★ 5/5

Google

Jade has been amazing through out the whole process. She was quick to respond and maintain the communication between two parties. Excellent job.

Subhra · 13 December 2025

★★★★★ 5/5

Google

Up Estates saw us through our house move this year. Aliya was dealing with our sale and did a fantastic job conducting viewings and chasing up marketing information and potential buyers. Once our house sold (within about 1 month) Emily dealt with our sale progression, and was helpful and knowledgeable on the whole process. Throughout the move everyone at Up Estates were highly communicative, and easy to contact, which was very important for us. Can't recommend them enough!

Matt · 17 September 2023

★★★★★ 5/5

Google

We have been in our house for 28 years and was very anxious about going through the whole process of selling and buying a new house, but I shouldn’t have worried at all. Charlotte has been with us every step of the way, from taking the pictures of the house, which were incredible to keeping us informed of what was happening at each stage of the process. Aliya was also brilliant at keeping the communication line open. I would definitely recommend UpEstates to family and friends

Shirley · 19 July 2023

★★★★★ 5/5

Google

Of the estate agents that I've used over the years, up estates has been one of the best and they definitely have the best prices. The initial valuation was good for the market conditions at the time. They took good photos that showed off our property well and the marketing pack was very professional. There was an issue with the selling process where the lady that eventually bought the house had asked Up Estates to notify her of any appropriate properties coming to market and they didn't notify her about ours. She had spotted the property herself the day after it was marketed so there wasn't much of a delay though. Also, we re-marketed the property at a reduced price during the sale process (because of a deterioration in selling conditions) and our buyer wasn't notified of this despite me suggesting she should be. Once the sale had been agreed, Up Estates did their job very will and kept an eye on all parties.

Lee · 19 July 2023

★★★★★ 1/5

Google

Be aware of this agency! I have just rented a house full of mould ! My clothes and every personal objects were infested . Under wallpaper you could find mould for a long time ago which will appear anytime. After you payed the deposit and sign the contract and in short time you will realise that you will lose all your money, the future tendant will have the big "pleasure" to go in the court with this agency for about one year loosing their peace and psihical power . They have the excuse that all houses from UK has the same problem with mould! Which is not fear and true. Who need headache ?! Open your eyes before trusting their "friendly" smile. Your health is more important !

MLa · 14 June 2023

★★★★★ 5/5

Google

I bought through up estates (Nuneaton branch) and I found them to be helpful, communication was good. I was assigned a point of contact, Emily Norbury and she was extremely helpful, got back to me quickly with any queries I had. She was always contactable and friendly. Would highly recommend this estate agency to any one purchasing a property.

Rachel · 16 February 2026

★★★★★ 5/5

Google

Sale completed! Thanks to Emily and the sales team at Up Estates.

Mr · 16 January 2026