5/5
great service from Jade.
Trusted Agent profile
★★★★★
340 reviews across 2 offices and 2 platforms
Up Estates has two offices, in Coventry and Nuneaton. Together they have 340 reviews on two platforms, rated 4.5 out of 5 overall.
332
Reviews on Google
All 2 offices
8
Reviews on Facebook
Business-wide
Up Estates's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
great service from Jade.
5/5
We rented a house through Up Estates and Charlotte made the experience completely hassle free and nothing was too much trouble. I would highly recommend.
2/5
This is the condition of my fence after UP estates attached a for sale sign for my next door neighbour to my fence without permission. I have a video of their contractor destroying the fence. Then they attached the fence post to another of my fences despite being explicitly instructed in writing that this was not acceptable, and obviously not being content with destroying only one fence panel. Manager phoned me up to explain that they too were annoyed with the contractors and that he would resolve the problem. This gives me a poor opinion of UP Estates, but at least they seem to want to resolve the situation.
5/5
A reliable and hardworking team, helpful at all times. It was a pleasure working with them.
5/5
We dealt with Jade during our sale and I have to say she is really fantastic and a real asset to UP Estates. Always keeping us updated whether by phone or email and working hard to get our property sold for the right price. Even when we were unsure about several things she was always there to provide advice! Also wanted to give thanks to Charlotte who dealt with us at the beginning of the process from getting our property listed and the original onboarding work.
5/5
Rating only, no written review.
5/5
Sold my house through up estates in Coventry what can I say from start to finish an amazing experience all the staff from Charlotte taking amazing photos of the house to Emily and all the staff so helpful i would highly recommend them to sell your house your in great hands will recommend to friends and family 10/10
5/5
I found myself in a position where I needed to find a rental property on an incredibly tight deadline, and Up Estates completely saved the day. A massive thank you to Chloe who handled the initial stages of viewing with absolute professionalism. I would also like to commend Joe for going above and beyond during the process and turned the stressful situation into a smooth, successful move. Up Estates has completely redefined what renting a home feels like. If you want a team that is professional, transparent, and genuinely cares, look no further than Chloe, Joe and the rest of the Up Estate team!
5/5
Renting a house after not moving for 14 years Joe Cuthbertson was supportive and very professional. Highly recommend him, even though I had a stressful move he was approachable and supportive thanks Joe
5/5
I would like to thank Chloe Mangham and team for the excellent service she provided throughout the process. Her attention to detail, clear communication, and were outstanding. She always kept us updated on viewings, shared feedback, and provided helpful advice every step of the way. Chloe Mangham made sure everything on the checklist was completed on time and explained all steps. It was a pleasure working with Chloe Mangham and the team, and we look forward to continuing to work with you and the team, The fee was a good price aswell. Thanks TJ Ferguson
5/5
This is the third time we've used Up Estates and yet again they surpassed expectations with great service, attention to detail and good communications. Charlotte Hemmings, Jade Neale and Elena Copaciu did a fabulous job in finding and implementing a suitable tenant for our house and I would highly recommend them if you're looking for a first class estate agent.
5/5
Quick and efficient, this is my first house purchase and they made it very easy. I also found it useful that they made sure I had my papers submitted as soon as.
5/5
Charlotte, Emily and the team were a pleasure to deal with . always pleasant and positive and helpful. The process of selling our property was smooth and efficient from day one. would highly recommend Up Estates. Tracey
5/5
What a fantastic estate agent. From the first meeting with Charlotte and the amazing quality of the pictures and marketing, then the viewing feedback from Aliya, Jessica and Jade, and regular sale progression feedback from Emily and the team, they have all been extremely friendly and professional. Simple to understand and value for money pricing. We would definitely recommend and use again. Thank you.
5/5
I have rented my property through UP Estate and I am very happy with their services. Especially Chloe who has been so helpful throughout the letting process, thank you
5/5
simon and the team are no.1 for selling your house communications are key to a successful sale the team nailed it 👌 …
5/5
We recently moved to a home let by Up Estates in Coventry. The team was incredibly responsive. We largely interacted with Joe Cuthbertson, who constantly supported us throughout the process from viewing to tenancy agreement, making sure all of our questions and needs were addressed promptly. We are highly satisfied with the service and would recommend them to others as well. Thanks, team Up Estates!
5/5
Chloe from Up Estate Real Estate Agency was absolutely wonderful to work with! She was friendly, patient and helpful throughout the whole process. She always kept us updated and answered all our questions quickly and clearly. Chloe made what can be a stressful experience feel easy and smooth. We are so grateful and would highly recommend her to anyone!
5/5
I was about to let my property through a Leamington Spa estate agent as I live in Leamington Spa and my rental property is in Leamington Spa, however, I decided To do something completely different to what I’ve done for decades and use a Coventry estate agent called Up Estates as I have used Leamington Spa estate agents for decades but this time I decided to use what I felt was a very competitive estate agent based in Coventry called Up Estate agents. I have been completely impressed With charlotte hemming’s continual updates and the amount of prospective tenants, she sourced. Even when it looked like a tenant was going to fall through UPS estate agents came through with more viewings and the property was let. Charlotte secured viewings immediately, she was so proactive and she gave constant feedback and updates, It’s rare that I’m impressed within the property landscape but she really is unusually in today’s society a property professional that is strongly determined with an indomitable spirit! I’m a strong communicator in the workplace so it was very refreshing to receive this from Somebody else , both Elena and charlotte are refreshing and know their markets always providing comparisons and talking through strategies. All in all both Elena (whose name I hope I’ve spelt correctly) and charlotte have been 10/10. Thankyou so much ladies! I am going to keep recommending you and UP ESTATES! 🏡 🙏
5/5
Used up estates for the first time for the letting of my flat, I cannot fault them, they viewed, marketed, and let it within a week, great communication, great value and a friendly approach. Special mention to Charlotte who went out of her way to promote the property and make the process very easy. Highly recommend. I wish I had discovered them earlier.
5/5
We worked with Chloe Mangham who was brilliant and so helpful! Would highly recommend using Up Estates.
5/5
I have had an excellent experience with Upstates, particularly Chloe, who manages my two properties. Chloe is highly professional, very communicative, and always responds quickly whenever I have a question or need assistance. The entire process with Upstates has been smooth and reliable from beginning to end. From finding suitable tenants to handling the move-in process, everything was managed efficiently and with great attention to detail. I appreciate the regular updates, clear communication, and proactive approach throughout. It's reassuring to know my properties are in good hands. I would highly recommend Chloe and the team at Upstates to any landlord looking for a trustworthy and reliable property management service.
5/5
Jade was absolutely outstanding throughout the entire process. She demonstrated exceptional professionalism, excellent communication skills, and a genuine commitment to achieving the best possible outcome for us. Jade kept me informed at every stage, and consistently went above and beyond to ensure everything was managed smoothly. Thanks to her dedication and expertise, the outcome exceeded my expectations. Jade is a true asset to the company, and her professionalism and customer-focused approach reflect extremely well on the team. I would not hesitate to recommend her services to anyone looking for a skilled, reliable, and trustworthy negotiator. Thank you, Jade, for your hard work and outstanding support.
5/5
I have recently started renting my property through Up Estates. The process was really smooth and both Chris and Chloe were professional and informed about the local market and legal requirements. I was aware of when viewings were going to take place and what the outcome was from each prospective viewing. Chloe kept me up to date and provided me with accurate, reliable information at each stage. I would highly recommend Up Estates if you are a landlord.
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Coventry has the most, with 302 reviews rated 4.5 out of 5, followed by Nuneaton with 46.