Every review we hold for the Coventry office, from every platform, shown as written. First names only.
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5/5
GoogleReed Rains Coventry have been professional throughout my house buying process, having viewed quite a few properties with Reeds Rains, they remained strictly in accordance with all current legislation for the covid-19 procedures. They were also understanding when circumstances changed and I had to pull out of one purchase due to my sale falling through. My purchase was made easy and Cheryl and Neil remained connected and chased updates to keep the process moving along for both seller and buyer. From a buyers perspective this has been a really easy transaction and the team were friendly and helpful throughout. The only area for improvement would be notifying the buyer when they can pick up keys as I was a bit confused on the process but my exchange happened the day before completion so it was very last minute.
I wouldnβt hesitate to consider using Reeds Rains again in the future.
Many thanks to Cheryl and the team.PositiveResponsiveness, Quality, Professionalism
Annika Β· 24 August 2021
Agent replied Β· 23 January 2024
Many thanks for your great review.
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5/5
GoogleReeds Rains is recommended by a friend who is former Real Estate specialist in different field. Neil the GM and Cheryl the manager are so professional with rich expertise and great customer service. The house was sold and sales completion in 2 months time. Thank you so much Neil and Cheryl - would highly recommend Reeds Rains to anymore who wants to sell the house! Stella
Stella Β· 14 April 2023
Agent replied Β· 23 January 2024
Many Thanks for using my firm.
Best Regards Neil .
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5/5
GoogleNeil and his team provided me with a very professional service throughout the process of selling my cottage. They kept me updated at every point and showed potential buyers around the property. From the valuation all the way to completion, they were there to help and answer any queries that I had. I canβt recommend them highly enough. A job really well done. Thank you.
Mary Β· 14 April 2023
Agent replied Β· 23 January 2024
Thankyou again for using Reeds Rains Coventry .
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5/5
GoogleWould highly recommend Neil and his team when selling a property. I have sold 2 properties with Reeds Rains and the process has been stress free.
Jackie Β· 14 April 2025
Agent replied Β· 10 November 2024
Thank you for using us again Jackie.
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5/5
GoogleNeil and Mandy were great to work with in both selling my property and buying a property from them. Excellent communication and problem solving would highly recommend
Lara Β· 28 March 2025
Agent replied Β· 14 April 2026
Thank you for using our firm .
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5/5
GoogleThe team at Reeds Rains are very professional and always responsive.
Our property was on the market for nearly a year, sold three times but for one reason or another people dropped out. Neil and his team, Cheryl and Mandy were very persistent and dogged and even handed in trying to sell our property.
Neil is a very good Manager and was excellent in terms of negotiation and tactics.
I would highly recommend Reeds Rains CoventryPositiveResponsiveness, Quality, Professionalism
Mike Β· 24 August 2021
Agent replied Β· 23 January 2024
Many thanks Mike.
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4/5
GoogleGood morning Cheryl and team,
My daughter Grace is very pleased with her first home.
Thanks for your support throughout the purchase.
Reece was helpful on first viewing. Very friendly young man.
Sam was not so helpful, she didn't make us feel welcome at second viewing. Other potential buyers turned up while we were there...not a comfortable experience.
Cheryl was good with communication and regular updates.
Please call to collect the 'For Sale' board, it's lying in front garden.
Kind regards,
Kevin Murray - on behalf of Grace Murray.
Kevin Β· 6 February 2021
Agent replied Β· 23 January 2024
Thankyou for your kind comments following your purchase with us.
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5/5
GoogleWe accepted an offer on our house back in August, however, due to the inefficiency and lack of professionalism of our buyers solicitor at times we felt the sale would fall through.
Throughout this time Neil and particularly Cheryl kept us updated throughout and were in touch weekly with the buyer and her solicitor and were instrumental in bringing the sale to a successful conclusion.
I do not believe that the sale would have been completed if it were not for them, particularly Cheryl who we cannot thank enough for her persistence. Paying for an estate agent to sell your house is expensive and many sit back and let the sale progress with just the solicitor input which is slow to say the least. Reeds Rains go the extra mile and actually carry out more than is normally required and is a service which should continue. Thank you Reeds Rains and in particular Cheryl. We wish you every success for the future. Highly recommended.
Geoff Β· 23 January 2021
Agent replied Β· 23 January 2024
Many Thanks for kind review Geoff. Another superb review for Cheryl and her service. Happy new year to you both and thank you for using my firm.
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4/5
GoogleI would like to thank Neil and the team from Reeds Rains especially Cheryl for all the help with the recent sale of my property. Any issues I had it was dealt with promptly, they kept me updated on every occasion, every viewing was emailed daily an offer was made and accepted 3 weeks after going on the market. Any requests I had they acted upon these swiftly and professionally. Their advice was also welcomed and helpful.
I would FULLY recommend Reeds Rains Estate Agents Coventry.
Thank you guys
Maxine Β· 23 January 2021
Agent replied Β· 23 January 2024
Thankyou for your comments and feedback.
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5/5
GoogleVery happy customers again....this is the second time we have used Reeds Rains Coventry to sell a property. They are very professional and always promptly respond to queries and keep you updated. We feel they work really hard to get your β¦
Becky Β· 14 February 2026
Agent replied Β· 14 April 2026
Thankyou again for using us - kind regards Neil
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5/5
GoogleWe chose to use Reeds Rains for our house sale after observing the excellent service they provided to my sister when she sold her house with them a few months previously. Our experience with them was equally good. The team are supportive, friendly, always professional and I wouldn't hesitate to use them again. Thank you to Neil and his team for all the hard work and for getting the job done in what were sometimes quite challenging circumstances. π
Elizabeth Β· 23 January 2021
Agent replied Β· 23 January 2024
Thank you very much for your kind comments and feedback.
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5/5
GoogleMy husband and I initially chose Reeds Rains as we fell in love with a house on their books. From the moment their representative Neil came out to value our house we knew it was the right choice. Neil was honest, professional and friendly. The communication was fantastic with regular emails, phone calls and pdf documents at every stage. We were unlucky enough to be affected by Lockdown and feel that if it wasn't for Neil reassuring our buyer, our sale would have fallen through. It took seven months from being sold to completion because of Lockdown. However Reeds Rains Coventry kept up their first class service even when their own staff were furloughed! This agent is not the cheapest, nor the most expensive but they are worth every penny. Special thanks to Neil and Cheryl but also to the lovely Reece and Sam who were so warm and friendly when they showed us around our beautiful house.PositiveProfessionalism
Renee Β· 24 August 2020
Agent replied Β· 23 January 2024
Thank you so very much for using my firm and your kind comments. It was a pleasure working for you and I would like to wish you and your family every happiness in your new home. Best Regards Neil.
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5/5
GoogleBrilliant estate agents. They are really on top of the whole process and kept me fully informed at each stage. Extremely professional and efficient. Cheryl is a great asset to the firm and her emails and phone calls keep all of the stress out of the selling process. This is the second time we have used Reeds Rains and would highly recommend them as they are the best estate agents in CoventryPositiveResponsiveness, Quality, Professionalism, Value
Jacqueline Β· 24 August 2021
Agent replied Β· 23 January 2024
Thankyou for using us again !
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4/5
GoogleThey were very good at speak with both my solicitor and sellers solicitor to get extra information when needed. They kept me in the loop of what the sellerβs solicitor was up to. They gave me a weekly update every week. When buying a house this is very necessary and makes everything else easy . If I was to sell a property in the future I would definitely use them.
Precious Β· 14 April 2025
Agent replied Β· 10 November 2024
Thank you for buying from us .
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5/5
GoogleWe would not hesitate to use Neil and the team at Reeds Rains again, in fact we did. Having sold our house last year within a week of going on sale, we had to pull out and they could not have been more understanding. We went up for sale again a year later and had no hesitation in going back to Reeds Rains. Sound and honest advice from Neil at a time when house sales were slowing down, resulted in a sale within 3 weeks. The support has continued post-sale and up to completion. Excellent service from the entire team at a competitive price.
Jean Β· 24 January 2020
Agent replied Β· 23 January 2024
Thank you Mrs Wheldon for your 5* review- and most importantly thank you for using us !
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5/5
GoogleExcellent service!!!!! A pleasant selling experience. Thank you so much to Neil, Cheryl, Ben and rest of the team who dealt with our house selling. A very positive, experienced team whoβs knowledge is second to none. Always kept us up to date with appointments, feedback from viewings, offers received. Advice from the get go was spot on. We are so glad and relieved we chose Reed Rains to market the property. They made our dream house move happen :) Going from our purchase and selling estate agent experience. The standard difference between Reed Rains and the commission/fixed rate agents is huge. If you want it to happen- Go Reed Rains!!!!
R Β· 24 January 2020
Agent replied Β· 23 January 2024
Many Thanks for your comments- i am delighted you were so pleased with our service. All the very best to your and your family in your new home. Best Regards Neil.
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5/5
GoogleNeil was prompt and efficient. I greatly value his insight and guidance
Reena Β· 30 July 2025
Agent replied Β· 14 April 2026
Many thanks for your kind review.
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5/5
GoogleVery happy with the service provided by Reeds Rains Estate Agents Coventry. Highly professional and efficient. During the viewings phase, the team promptly provided timely feedback after every single viewing and always kept me updated and I was impressed by their efficiency and follow up with potential buyers. I was absolutely delighted to sell for my asking price. Support continued right up to completion. Thank you Reeds Rains Coventry.
Nicola Β· 14 April 2025
Agent replied Β· 23 August 2024
Thank you for using our firm.
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5/5
GoogleExcellent service from Neil and Mandy right from the start they went out of their way to accommodate us as we had a few little issues occur ( hospital trip)we feel they went out if their way to help us and we are grateful for all they did.
Alan Β· 28 October 2025
Agent replied Β· 26 January 2026
Many thanks
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5/5
GoogleThank you to Neil, Cheryl and Mandy for selling our property , nothing was to much trouble in keeping us updated . They phoned us regularly with news, and any viewings. I would highly recommend Reeds Rains to anyone selling a property.
Sharon Β· 14 April 2024
Agent replied Β· 23 January 2024
Thank you for you kind review- so glad you were pleased with our service.
Thank you again for using Reeds Rains Coventry
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5/5
GoogleHad a smooth experience. Everything was great. Would recommend and will buy from them again in the future
Makepeaces Β· 14 April 2025
Agent replied Β· 10 November 2024
Thank you for buying from us.
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5/5
GoogleNeil and Cheryl and the team at Reeds Rains were so helpful throughout the whole process of selling my home. They managed everything for me and kept me informed every step of the way, sometimes daily by phone or email. I was able to put my trust in them. I would strongly recommend them. Thankyou very much. I would shop around though locally with solictors and get other costs as you might get a better deal than go with the recommended one I went with.
L Β· 7 February 2018
Agent replied Β· 6 February 2024
Thankyou laura for taking the time to give us a positive review - Many thanks for your business.
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5/5
GoogleWe received exceptional service from Neil, Cheryl and the team at Reeds Rains Coventry. They know their market, take the stress out of dealing with viewings and negotiations, communicate well and really earnt their fees as this sale had many ups and downs and they were with us at every step. Can't thank them enough and would not hesitate to recommend them.PositiveResponsiveness, Professionalism
Jo Β· 24 August 2022
Agent replied Β· 23 January 2024
Many thanks for your kind comments - thankyou for using us .
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5/5
GoogleExcellent estate agents
I used Neil at Reeds Rains coventry to sell my house
Him and his team were very efficient in ensuring that potential buyers had checked the specs prior to viewing
resulting in a successful sale :)
FETT Β· 14 April 2024
Agent replied Β· 7 February 2024
Thank you so much for your great review. Your recommendation means the world to us! We look forward to the opportunity to assist you again in the future. Warm regards, Neil - Reeds Rains.
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