Every review we hold for the Coventry office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAs usual, a really friendly, excellent personal service. Staff at Payne Associates in Cheylesmore have gone the extra mile to make my sale go through as well as smoothly as possible. All the staff are helpful in branch and made the whole process stress free. Have used these agents previously and wouldn't use any other company for any future sales. Thank you guys. Highly recommended.
Elaina · 25 June 2017
★★★★★ 5/5
GoogleAs usual, a really friendly, excellent personal service. Staff at Payne Associates in Cheylesmore have gone the extra mile to make my sale go through as well as smoothly as possible. All the staff are helpful in branch and made the whole process stress free. Have used these agents previously and wouldn't use any other company for any future sales. Thank you guys. Highly recommended.
A · 26 March 2017
★★★★★ 1/5
GoogleVanted to visit them on Saturday, came 11.30am, and they were closed? I guess they just close whenever they want. And on the phone they were very unprofessional.
A · 25 March 2020
Agent replied
We are concerned to read your comment Thomas. Having checked our security cameras we can see that all of our offices were open and manned at the time you refer to so cannot explain the problem that you refer to. If you remain concerned please email me at t.twigger@payne-cov.com with more details of your enquiry and I will get back to you.
★★★★★ 5/5
GoogleLiz from Paynes worked above and beyond to hold the chain together and to chase up missing vital paperwork/procedures to ensure we got over the finish.
She had to listen to our frustrations and stress. She was absolutely superb.
Thank-you once again
Deb
Deb · 14 July 2022
★★★★★ 5/5
GoogleMany thanks to the team at Paynes
Scott · 15 May 2022
Agent replied
Many thanks for your positive review. It is always great to hear how happy our clients are with the service they have received from the team at our Daventry Road Office. John Payne
★★★★★ 5/5
GoogleVery helpful and informative estate agents. Communicated with us a lot whilst we were searching for houses.
Laura · 17 September 2018
Agent replied
Thank you for the review Miss Malik, we wish you the best of luck with your purchase and look forward to dealing with you again in the future.
Liz and The Team
★★★★★ 5/5
GoogleThe best estate agent in the area!! - quick, efficient and also very friendly.
Don · 12 February 2018
Agent replied
Thank you for taking the time to leave us a Google Review, it was a pleasure to deal with the sale of your home.
Liz and The Team
★★★★★ 5/5
GoogleHave used them recently again and as before they have been outstandingly helpful. Would highly recommend them as all staff that I have spoken with have been lovely.
Ruddy · 14 June 2022
★★★★★ 1/5
Googlenot very helpful , only interested to get your money
Christian · 17 September 2018
Agent replied
Dear Mr Kinley, apologies but we do not have you registered on our database as one of our clients so I am unable to look into your grievance further. Please can you contact me to discuss on 024 7650 3070 or alternatively email daventryroad@payne-cov.com.
Kind Regards, Liz
★★★★★ 4/5
GoogleRating only, no written review.
Steve · 13 December 2025
Agent replied · 13 April 2026
Thank you very much for taking the time to write us a review. Feedback is very important to our teams.
★★★★★ 5/5
GoogleExcellent
David · 22 August 2025
Agent replied · 22 August 2026
We are delighted to have received a five star review from you. Thank you very much indeed.
★★★★★ 4/5
GoogleFriendly and professional.
Andrew · 17 September 2019
★★★★★ 5/5
GoogleSterling job
Sonya · 11 October 2024
Agent replied · 25 October 2024
Thank you very much for your kind review. It is very much appreciated.
★★★★★ 4/5
GoogleRating only, no written review.
Jo · 4 October 2024
Agent replied · 11 December 2024
Thank you for your review we really appreciate it.
★★★★★ 1/5
GoogleVery bad
Jojo · 7 March 2021
★★★★★ 1/5
GoogleRating only, no written review.
Zia · 17 September 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.